D & L Heating & Cooling

THEY DID SUCH A GOOD JOB WE GAVE THEM AN EXTRA $50. THEY WERE LESS EXPENSIVE THAN ANY OF THE OTHER BIDS THAT WE RECEIVED. THEY DON'T HAVE THE OVERHEAD. THEY WERE HERE RIGHT ON TIME WHEN THEY SAID THEY WOULD BE HERE.

HE HAS COME OUT NUMEROUS TIMES. HE NEVER MADE FEEL LIKE I WAS BOTHERING HIM. ALWAYS CAME WHEN HE SAID HE WOULD AND RETURNED CALLS PROMPTLY.

AT FIRST I WAS APPREHENSIVE BECAUSE THE INVOICE WAS NOT VERY DETAILED. HOWEVER, I WAS VERY SATISFIED AT THE END.

BILL WAS ACCESSIBLE, HE GAVE ME HIS CELL PHONE NUMBER TO CALL WITH QUESTIONS ETC. HE WAS PROMPT AND DID THE JOB QUICKLY AND THOROUGHLY! I HAD A LITTLE ISSUE WITH THE FURNACE FAN, AND HE FIXED IT WITHOUT CHARGING ME ANYTHING EXTRA. WHAT A NICE EXTRA!

HE PROMPTLY RETURNED MY CALL AND ARRIVED QUICKLY. I EXPECTED TO HAVE TO WAIT FOR DAYS. ITS THE BUSY SEASON FOR AC CALLS. I WAS PLEASANTLY SURPRISED. THEIR PRICE WAS REASONABLE.

MR. BILL DOAN SEEMED TO BE VERY HONEST, AND WILL CALL HIM AGAIN WHEN SERVICES ARE NEEDED. QUALITY OF WORK WAS VERY GOOD, AND I PLACE A HIGH DEGREE OF IMPORTANCE ON HONESTY.

WHEN BILL CAME TO LOOK AT THE FURNACE AND DETERMINE THE PROBLEM. HE KNEW RIGHT AWAY WHAT WAS CAUSING THE CO, A BLOCKED CHIMNEY. HE ALSO SAW THAT THE FURNACE WAS NOT FUNCTIONING UP TO ITS CAPACITY AND THAT WE NEEDED A NEW ONE. HE TOLD US WHAT WE NEEDED FOR THE HOUSE AND DID NOT TRY TO UPSELL AT ALL. HE WAS VERY OPEN AND UP FRONT ABOUT ANSWERING QUESTIONS AND EXPLAINING WHY WE MIGHT WANT TO GO WITH A MORE EXPENSIVE UNIT. AFTER TALKING WITH HIM WE WENT WITH HIS INITIAL QUOTE. WHEN THEY CAME TO INSTALL, THEY WERE A LITTLE BIT LATE, BUT THEY GOT THE JOB DONE AND CLEANED UP AFTER THEMSELVES.

HE EVEN CHECKED MY FURNACE OVER AT NO ADDITIONAL CHARGE. HE WAS VERY PROFESSIONAL AND TIMELY. HE WAS ALSO MUCH MORE REASONABLE THAT THE OTHER TWO CONTRACTORS I CALLED. I WOULD DEFINITELY HIRE HIM IN THE FUTURE.

THEY INSTALLED MY FURNACE SEVERAL YEARS AGO AND WAS VERY IMPRESSED THEN. MY FURNACE WENT OUT ON A SUNDAY AND I CALLED AND HE CAME WITHIN TWO HOURS. I LOVE THIS GUY AND THE WAY HE DOES BUSINESS. HE IS ATTENTIVE AND GOOD AT WHAT HE DOES. I COULDN''T BELIEVE HE CAME RIGHT OUT ON A SUNDAY AND WAS HAPPY TO DO IT!

THEY WERE VERY UP FRONT, KNOWLEDGEABLE, AND PROFESSIONAL. THEY WERE VERY REASONABLY PRICED AS WELL. THEY USE APRIL AIR WHICH IS A HIGH QUALITY PRODUCT.

VERY HONEST ABOUT THE PROBLEM AND TIME FRAME

VERY PLEASANT, KNOWLEDGEABLE AND PROFESSIONAL. IMMEDIATELY CAME TO THE HOUSE AND PERFORMED THE REPAIR. GAVE ME THE ANGIE''S LIST DISCOUNT THAT I DID NOT KNOW TO ASK FOR.

MUCH CHEAPER THAN OTHER ESTIMATES, VERY RESPONSIVE TO REQUESTS, AND VERY GOOD AT EXPLAINING WHAT THEY WERE DOING.

INITIALLY HE COULD NOT COME OUT RIGHT AWAY!! TALKED TO ME OVER THE PHONE AND GAVE INSTRUCTIONS OVER THE PHONE. GAVE ME HIS CELL PHONE NUMBER IN CASE ANYTHING HAPPENED OVER THE WEEKEND AND THEN CAME RIGHT OUT THE FIRST OF THE WEEK TO FIX. HE SEEMED TO KNOW EXACTLY WHAT HAD HAPPENED. HE DIAGNOSED THE PROBLEM OVER THE PHONE.

THEY WERE A PLEASURE TO DO BUSINESS WITH, EXCELLENT WORKMANSHIP, FRIENDLY, FAST, AND EXCELLENT CLEAN UP. IT WAS A PLEASURE TO WATCH PEOPLE WORK WHO KNEW EXACTLY WHAT TO DO AND HOW TO DO IT.

BILL DOAN DID AN SUPERIOR JOB OF DIAGNOSING THE PROBLEM AND REPAIRING OUR AIR CONDITIONER PROMPTLY AND FOR A REASONABLE COST DURING THE HOTTEST WEATHER OF THE SUMMER. THIS IS ONE OF THE BEST COMPANIES I HAVE EVER WORKED WITH. THANK YOU.

THE NOISE STOPPED ON ITS OWN SO I CANCELED MY APPOINTMENT. BUT LAST YEAR DURING THE HOTTEST WEEK ON THE SEASON MY A/C WOULD NOT WORK. THEY CAME OUT WITH IN 15 OR 20 MINUTES OF MY CALL! THEY SERVICED IT AND SAVED ME FROM FURTHER HEAT DISCOMFORT. IT GOES WITH OUT SAYING, I WILL BE CALLING THEM NEXT TIME I HAVE A HEATING OR COOLING PROBLEM.

IT TOOK HIM 15 RESET A SWITCH AND TOP OFF THE COOLANT.

I WAS VERY HAPPY WITH THE SERVICE. WHEN I CALLED, THEY WEREN''T ABLE TO SCHEDULE ME UNTIL THE NEXT DAY BUT MADE SUGGESTIONS TO MAKE IT A LITTLE COOLER UNTIL THEY ARRIVED. THE REPAIRMAN ARRIVED JUST WHEN HE SAID HE WOULD. HE CORRECTED THE PROBLEM AND THEN CHECKED MY FURNACE AND THE AIR CONDITIONER. HE SHOWED ME WHERE PROBLEMS WERE STARTING TO OCCUR AND MADE SUGGESTIONS TO HELP THEM. HE ALSO GAVE ME VERY REASONABLE PRICE TO REPLACE BOTH FURNACE AND AIR CONDITIONER. I WOULD DEFINITELY CONSIDER USING THIS FIRM AGAIN.

GREAT JOB. WHOLE PROCESS WAS EASIER THAN GETTING A DRAIN SNAKED. SERVICE PROVIDERS LIKE THIS MAKE OWNING A HOME A LITTLE EASIER.

PRICING WAS LOWEST OF PEOPLE THEY COULD FIND! WILLING TO DO WORK WITHOUT GETTING PAID ONSITE, WERE ABLE TO SEND INVOICE!

FATHER, SON TEAM BILL AND JOSH VERY GOOD

THEIR PRICES WERE VERY REASONABLE COMPARED TO THE OTHER QUOTES WE RECEIVED. I FELT I WAS NOT TAKEN ADVANTAGE OF WITH THE LACK OF KNOWLEDGE I HAVE ON HVAC.

HE EXPLAINED EVERYTHING BEFORE DOING IT AND ANSWERED ALL OF MY QUESTIONS QUITE WELL. HE WAS VERY KNOWLEDGEABLE AND GAVE ME GOOD INFORMATION. HE DID EVERYTHING HE SAID HE WAS GOING TO DO, THEY DID A GREAT JOB AND CLEANED UP EVERYTHING. THE WORK WAS VERY WELL DONE AND I HAVE NO COMPLAINTS AT ALL. I WOULD DEFINITELY USE THEM AGAIN.

BECAUSE D & L DID NOT FIX THE PROBLEM AND KNEW HOW MUCH I SPENT TO GET IT FIXED, A GOOD MOVE WOULD HAVE BEEN TO REFUND MY $59. NO SUCH GESTURE WAS OFFERED.