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D & L Heating & Cooling

Heating and Air Conditioning, Water Heaters

About us

Thank you for choosing D & L Heating & Cooling. We have been serving the Greater Columbus area since 1982 for all your Heating and Cooling needs. D & L Heating & Cooling is a 14x Super Service Award Winner. We are a small family owned business whose focus is fast-reliable service and customer satisfaction.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Gas, electric & oil heating & air conditioning, hot water tanks, humidifiers, chimney caps & heat pumps, light commercial properties.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.7591 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
3%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 201-225 of 591 reviews

MICHELLE G.
01/2013
4.0
heating & air conditioning/hvac
  + -1 more
That was a good deal and it worked out really well. They seemed like really good guys, but I left a couple of messages before I heard back from them.
Description of Work: I got a "Big Deal" for $49 for a winter furnace clean and check and then D & L Heating & Cooling also repaired and replaced a part on one of our furnaces. I used them previously a couple of years ago to actually replace the furnaces and they had to do a lot of duct work and all that kind of stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$550

Naji K.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
over all a very good company
Description of Work: Josh arrived to my place on time,he was polite and professional , will use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

Elizabeth K.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Josh arrived on time. As he took apart the furnace he explained how it worked and what he was doing to improve the performance. He was very pleasant and professional.
Description of Work: They came out to perform a cleaning and tune up. They arrived in a timely manner. Explained everything he was going to do and explained how the system worked and preventative maintenance. I was extremely pleased with this service - I would recommend them to anyone and I will certainly use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kris S.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great. Josh was on time and polite. He checked out our 'older' furnace and explained what he could and could not do. He also answered my questions regarding replacing the furnace.
Description of Work: Furnace safety check and tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

SAM & SHARON S.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
He quickly identified the problems with our furnace that existed from errors made by a previous service provider.
Description of Work: This was a big deal I had purchased for $49. They came and repaired my furnace. They replaced some parts and wiring. He also hauled off a piece of equipment that had been left behind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

mark G.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
On time, courteous and quick. Will use again if I need service.
Description of Work: Furnace tune up and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

AL R.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on time, checked out my concerns, gave a full report, and made recomendations.
Description of Work: Furnace tune up. Gave recommendations for future of furnace and overall opinion of condition. Nathan answered all my questions and was very professional and courteous. Great experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

THOMAS M.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
the man came on time , did the check up and left
Description of Work: heat and AC check for winter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

MARCY D.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
They inspected the list of items the coupon listed they would check as a part of the service. Arrivied on time.
Description of Work: Performed the 14 point furnace / inspection furnance check.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JOSEPH M.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
The installation and integration and removal of all packing material and debris was completed in less than one day and went as smoothly as one could expect. Nathan, who has serviced our unit in the past was the lead installer and with his assistant were able to completer the work quickly and efficiently from the time they arrived in the morning to the time they departed in the early afternoon. After 2 weeks, we asked Nathan to return to make a slight adjustment to the unit's crossover point from heat exchanger to emergency heat. He did so and we have not had any problem with the unit since its installation a year ago. Since the old heat exchanger was out of warranty, we believe we have a good value in the 10-year parts and compressor warranty and the 2-year service agreement with the new unit.
Description of Work: We have been customers of Bill Dohn, the "D" of D&L Heating for the past five years and our heat pump has been serviced by D&L annually since then. Following a service call in November 2011 and addition of 3 lbs of R410, we decided there was a serious leak in the refrigerant lines. The estimated cost of finding the leak, the possibility that repairing the leak would not be successful, and the fact that the original installed, 5 year old, heat pump was out of warranty and marginally large enough to cool and heat our home were the factors that led us to a decision to remove and install the larger unit. So, we asked D&L to remove our existing heat pump and heat exchanger and replace it with a 15 SEER 4-ton Rheem Heatpump/R410 and a 15 SEER 4-ton Rheem Cased Coil. The removal and installation was completed in one day and all replaced material was removed from the site. The installation required minor modification of the housing for the heat exchanger coil above the furnace. The completed installation was integrated into our existing system, and checked and fine tuned for correct operation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

KATHRYN J.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
They came as scheduled. Inspected and cleaned the unit. Clean bill of health. All went smoothly.
Description of Work: Angie's Big Deal for furnace cleaning and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

jenna W.
12/2012
1.0
heating & air conditioning/hvac
  + -1 more
They did not do the work promised, over all the tech was lazy.
Description of Work: We bought the $49 deal for cleaning and servicing. The guy was only there for 10 minutes and told my husband that the thermalcoupler did not need to be cleaned, which is usually the reason our furnace doesn't work. one month later our furance stops working AGAIN. We decided to use the company our neighbor uses this time. They came out and said the furnace was filthy. We explained we just had someone out and they said they probably just did an inspecation, but when I looked on the big deal certificate we got from Angies list it clearly says it is for a cleaning and servicing. I feel we were taken advantage of by this company. We were cheated! I can't believe Angies list would work with a company like this. We better get our money back from either D&L or Angies List. This is just criminal!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$49

Donald L.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Our relative is very pleased with the system and thought Josh and team did a great job. They went above and beyond by removing an old hot water tank that was no longer in use and needed hauled away - something her husband was going to do but never go to it. After more than a week of service it is working fine and she loves the humidification.
Description of Work: I recommended D&L to a family member whose husband had passed away very recently - she had heating issues and we suggested she call D&L to look at the old system. Josh reviewed the system and recommended replacement and came up with a very reasonable proposal to remove and replace the entire heating and AC system (including a whole house humidifier) . They showed up on time and changed out the system, including new exhaust systems and AC lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,650

EVA P.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
My home sold and after the home inspection, it was noted that the blower motor on furnace was not working correctly. I called Favret and they were able to come out in a timely manner. The serviceman was on time, checked the info I had from the realtor, checked the furnace, and told me what he would have to do. He did the work and showed me what he had done. He was very helpful and I felt comfortable with him in my home.
Description of Work: Blower motor on furnace staying in start mode. The serviceman replaced the blower motor and run cap.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525.6

Lori S.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Quite pleased, owner was the supplier, very experienced and professional, will use again.
Description of Work: vERY impressive, quite knowledgeable, seemed to understand the system. Talked with him about using him for further services which I will definitely do. He was very professional and timely. Heating system was checked for functioning and cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Sharron M.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Enerything went very will !
Description of Work: A complete inspection of my furnace and dehumidifier system was performed as will as an explanation of the properly adjustment of the control systems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Jane H.
11/2012
4.0
heating & air conditioning/hvac
  + -1 more
I guess ok. I expected a bit more however. He came and looked at the furnace and stated that it looks good and everything seemed to be in order. No cleaning was required he stated. He was here less than 15 minutes. I based this experience from previous companies checking and cleaning our furnace and other companies seemed to take more time and explained what they were doing.
Description of Work: Special price on Angie's list from D&L Heating/Cooling for furnace cleaning and check it for the winter.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$49

Catherine P.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Bill was prompt and reliable. This is the second time I have used him for the winter furnace safety check and inspection. He is knowledgeable, thorough and "no nonsense." Additionally, he will show you what to look for in the event something goes wrong during the winter.
Description of Work: Furnace inspection, purchased through Angie's List "Big Deal."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Kathleen G.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
I looked to see what choices there were on Angie's list for furnace inspection and found D&L. I purchased the deal online and scheduled the appointment. The work was performed in a professional manner and would use them again.
Description of Work: Furnace inspection and ready it for winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Glenda K.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
The service call went well. They showed up on-time, and gave me an estimate on a new unit. I didn't not replace my existing equipment; but, it will be done in the spring of 2013 and I will call D & L.
Description of Work: D & L checked my air conditioning unit; and, recommended installation of a new system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Sally M.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Dohn inspected the furnace at my Bryant gas furnace at my request because of water leaking from the bottom. He inspected the furnace, tightened the bands to end the leaks. He told me to check the furnace over the next couple of days. If fixed I could send him the charge for the service call. If leak not fixed, he would come back. He also noticed that the furance was hot to the touch in a certain area. He noticed that the furnace was hot to the touch at the top and asked if I had noticed that before. He suggested that I check to see how hot the furnace got for the next couple of days as it was a concern. He called me the next day to say that he was working on the exact same furnace and it was not at all hot to the touch after running. He asked me to run the furnace for 20 minutes and then feel the top of the furnace. I called him back stating that the furnace was very hot to the touch. Made decision to replace furnace because of safety . We scheduled time to install the new Rheem furnace. The installers arrived at time scheduled. They installed the furnace, keeping me informed of the process. They cleaned up the area after installation. The installer informed me about the operation of the new energy efficient furnace and showed me the features of the furnace. I was pleased with the service, happy to receive the information about the operation of the service and also pleased at how well they cleaned up.
Description of Work: Old furnace was removed and new furnace installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Sandra F.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
The work was good. They confirmed our furnace was in good working order. They didn't try to sell us anything. The experience went good.
Description of Work: GGGGGGG

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

JAMES H.
10/2012
2.0
heating & air conditioning/hvac
  + -1 more
They didn't return my calls and haven't performed the work I paid for.
Description of Work: I bought a deal from Angie's list for an AC tuneup. I called D&L to schedule service and was told they'd call me when they had someone in my area (Northern Columbus). This was in mid-July. I called back a week later and was told the same thing. It's now mid-October and they've never called me, let alone actually performed the work. The coupon expires in January so I can't hold it til next spring either.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$59

Stephen T.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Called for estimate was very prompt in getting here to assess cost. Then we scheduled date to do install. Again, he was very prompt - got the job done quickly. Very professional - would recommend them.
Description of Work: Had a fried circuit board inside my central air system. Had it replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$650

Roberta K.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. I sent Bill out to a client's home because another company had quoted her over $1000 to repair her furnace and told her she needed a new furnace. Bill said that a switch was loose and that's all that was wrong with the furnace. He fixed it and just charged me a service charge (I wanted to pay as a gift for my client).
Description of Work: I sent Bill out to a client's home because another company had quoted her over $1000 to repair her furnace and told her she needed a new furnace. Bill said that a switch was loose and that's all that was wrong with the furnace. He fixed it and just charged me a service charge (I wanted to pay as a gift for my client).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

po box 108, Summit Station, OH 43073


Service hours

Sunday:
8:00 AM - 3:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
21398
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

D & L Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 3:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

D & L Heating & Cooling accepts the following forms of payment: Check,MasterCard,Visa
Yes, D & L Heating & Cooling offers free project estimates.
No, D & L Heating & Cooling does not offer eco-friendly accreditations.
No, D & L Heating & Cooling does not offer a senior discount.
Yes, D & L Heating & Cooling offers emergency services.
No, D & L Heating & Cooling does not offer warranties.
D & L Heating & Cooling offers the following services: Gas, electric & oil heating & air conditioning, hot water tanks, humidifiers, chimney caps & heat pumps, light commercial properties.

Contact information

po box 108, Summit Station, OH 43073


Service hours

Sunday:
8:00 AM - 3:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM