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Layer 2 Computers, LLC

Computer Repair, Computer Sales

About us

At Layer 2 Computers we love to work on computers, whether it is hardware or software. We are able to provide onsite and remote support to home and small business users with an unheard of 30-day money back guarantee on all our work. From virus removal to smartphone support, we do it all!

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Computer Repair, Diagnostics & Repair, Wireless Network Installation and Troubleshooting, Data Recovery & Backup, Virus Removal - Detection and Complete Removal of Virus, Spyware, Malware, Trojan, and Worms, Internet Security - Internet, Email, Firewall, Modem and Router Troubleshooting, Computer optimization and tune up, Printer installation and troubleshooting

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.974 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 51-74 of 74 reviews

WALTER B.
03/2018
5.0
computer repair
  + -1 more
Smoothly and quickly--overnight.
Description of Work: Upgrade and slight tune-up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Layer 2 Computers, LLC
Thanks for the A review! Please let us know if we can help in the future :)

William S.
04/2017
5.0
computer repair
  + -1 more
They did an excellent job.
Description of Work: Remove viruses from a desktop computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Layer 2 Computers, LLC
Thank you for the review! I am so glad that we were able to help out with your IT issues :)

Tony V.
01/2017
5.0
computer repair
  + -1 more
Very well.
Description of Work: Recovered and replaced hard drive, and upgraded Win 7 to 10.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Layer 2 Computers, LLC
Thank you for reviewing us on AngiesList and thank you for all your business over the years. Let us know if there is anhthing we can do.

STEVEN H.
12/2016
5.0
computer repair
  + -1 more
Fixed it within 30 minutes
Description of Work: e-mail connecting to the server issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Layer 2 Computers, LLC
So glad we could help so fast :) Please let us know it there is anything we can do.

Tony V.
10/2016
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Layer 2 Computers, LLC
Thank you for giving us an 'A' review! Please give us a shout out if you have any more issues :)

Tony V.
10/2016
5.0
computer repair
  + -1 more
Very good experience
Description of Work: Repair computer and update.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jon S.
09/2016
5.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Layer 2 Computers, LLC
Thank you for the review! We always love helping you out with your computer problems. Please let us know if anything else comes up.

Tony V.
09/2016
5.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Layer 2 Computers, LLC
Thank you very much for the glowing review! I look forward to helping out in the future as problems arise. Have a great week!

09/2016
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Layer 2 Computers, LLC
Thank you so much for the positive rating! Please let me know if you have anything else that comes u :)

09/2016
5.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2016
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda H.
09/2016
5.0
computer repair
  + -1 more
They did a good job.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie G.
01/2016
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

Response from Layer 2 Computers, LLC
Thank you for your review! I appreciate you taking your time to review me and my company. If there is anything I can do in the future please let me know.

Norman K.
12/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: David was very professional, had a great deal of patience with a non-technical person like me and followed up after a few days to make sure I had no problems. Will definitely call him again if I need technical assistance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Layer 2 Computers, LLC
Thank you very much for the great review! I really appreciate you taking your time to do this. It was great meeting you and I look forward to helping out in the future.

Cathy K.
06/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I have used Layer2Computers several times and have recommended him to friends. I will continue to use him in the future and have had very positive feedback from my friends that used his services. His prices are also very fair as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Layer 2 Computers, LLC
Thank you so much for sharing my information with your friends. Let me know if there is anything that I can do for you.

Toni D.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Did a diagnostic on my computer and cleared it of many pop-up ads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Layer 2 Computers, LLC
Thank you very much for your business, and I hope to be able to help out with any technology issues you may have in the future!

Leslie G.
10/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: The monitor my laptop remotely on a weekly basis. They check for bugs, popups and any general problems. They are the best around and very reasonably priced. I wouldn't trust another company with my computer needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$13

judy M.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: He completely rid my computer of many viruses and restored it to a smoother faster machine. I signed up for layer 2 anti virus program which has more benefits and peace of mind for me. This was a great find for me. He was terrific at his job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Carolyn S.
06/2013
5.0
computer repair
  + -1 more
Great!
Description of Work: Sped-up three computers, made wireless printer more functional, removed and added better programs for computer clean-up, answered all questions, and made suggestions, followed up a few days later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Amy M.
04/2013
5.0
computer repair
  + -1 more
After I called Layer 2, David called us within a day and was able to come out the next day. He knew exactly what to do and our computer has been running great ever since!
Description of Work: Our computer was running slow and we were unable to connect to the internet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Cathy K.
01/2013
5.0
computer repair
  + -1 more
David was very professional, very experienced, and very accomodating. I would definitely call him again and I would not hesitate to recommend him to others. I am very glad that I found him on Angie's List to work on our computers. Thank you, David!
Description of Work: David cleaned up a computer that was infected with multiple viruses and installed anti-virus software. On another computer, he enabled the computer to connect to a wireless network. And finally, he even got our DVD player to work! He came out on schedule. Performed all the work here in our house. We did not have to disconnect our computers and take them into another location for service as we have had to do in the past. This was a great time-saver to have him come to us. On our initial phone call we told him about the computer that wasn't working. He discovered multiple viruses which he cleaned up. Then we asked that he look at another computer to make it compatible with our wireless network. He was gracious enough to handle that problem as well. And then my husband even asked him to look at our DVD player which he couldn't get working on our TV and he handled that unusual request as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Carla C.
01/2013
5.0
computer repair
  + -1 more
I am so glad that I called this company to work on my desktop computer. This is a young man who is very knowledgeable, courteous and professional. He spent 2 hours fixing various problems on my computer, including removing malware, speeding up my computer's performance, and fixing issues with syncing my iphone, ipad, with my PC (outlook) calendar. Everything is working great now! The price was very reasonable for what I got. Very highly recommend!
Description of Work: removing malware, improving computer's speed and performance, fixing problems with syncing calendars to iphone, ipad, checking computer for viruses

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Janice G.
10/2012
5.0
computer repair
  + -1 more
He is very easy to work with. He is very efficient. He is a young, kind man who is very knowledgeable.
Description of Work: We bought a new computer and he transferred the old data to the new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Janice G.
04/2012
5.0
computer repair
  + -1 more
1. could not get on internet. He was able to restore that problem. 2 Lost my original screen and could only get AOL e-mail page. He restored that. Lost it again and he told me how to fix it by sending directions by e-mail along with links and step by step directions.
Description of Work: Outstanding service and knowledge in computer repair. Complete check ups and has restored the computer screen to its original state. He has solved problems by service calls, phone help and e-mail help with explicit directions. Very professional and personable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50
    • 1
    • 2
    • 3(current)

Contact information

49 Gerry Ct, Springboro, OH 45066

http://www.layer2computers.com

Service hours

Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales

FAQ

Layer 2 Computers, LLC is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 4:30 PM

Tuesday: 9:00 AM - 4:30 PM

Wednesday: 9:00 AM - 4:30 PM

Thursday: 9:00 AM - 4:30 PM

Friday: 9:00 AM - 4:30 PM

Layer 2 Computers, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Layer 2 Computers, LLC offers free project estimates.
Yes, Layer 2 Computers, LLC offers eco-friendly accreditations.
Yes, Layer 2 Computers, LLC offers a 10% senior discount.
Yes, Layer 2 Computers, LLC offers emergency services.
Yes, Layer 2 Computers, LLC offers warranties.
Layer 2 Computers, LLC offers the following services: Computer Repair, Diagnostics & Repair, Wireless Network Installation and Troubleshooting, Data Recovery & Backup, Virus Removal - Detection and Complete Removal of Virus, Spyware, Malware, Trojan, and Worms, Internet Security - Internet, Email, Firewall, Modem and Router Troubleshooting, Computer optimization and tune up, Printer installation and troubleshooting

Contact information

49 Gerry Ct, Springboro, OH 45066

http://www.layer2computers.com

Service hours

Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM