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V V E Computer Consulting

Computer Repair, Computer Training

About us

Super Service award winner for the past 6 years. I answer all calls personally, even after business hours. Credentials include member of Mensa, Masters degree in Computer Technology from Kent State University, Microsoft Certified Systems Administrator, Microsoft Certified Systems Engineer, Microsoft Certified Technician, Comptia A+ and Linux+. Servicing PC's and Mac's.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Computer installation, setup, configuration, upgrades and security. Deleted file recovery. Data recovery from computers that will not boot. Network assessment, installation and configuration. Wireless installation, configuration, security & repair. Software installation and updates. Online backup services.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.9116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 116 reviews

Debbie M.
09/2014
5.0
computer repair
  + -1 more
Earl answered the phone 1st time & we scheduled a date for service at my home. He arrived promptly and began working to assess the problems. He was very knowledgeable about the processes both hardware and software. I would definitely use V V E Computer Consulting again in the future.
Description of Work: re-installed lost printer software after my computer crashed, searched diligently for a way to keep another old printer to be compatible with Windows 7, helped sort pictures recovered from crash and explained why they were in several places on my computer. Went to the store to find cables that might help me reuse my old printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Janice C.
09/2014
5.0
computer repair
  + -1 more
I think Earl was great and cheap at the price. I had already paid another company to fix the old computer and it was worse than before they started. He was a little late for the appointment because of address problems, but he still came the same day and worked for two hours. If my internet connection had not been so slow I.m sure he could have finished the same day. He brought both computers back the next day after calling to verify the time was OK. He then set up the new laptop with the wireless printer and solved a few problems with the fingerprint scanner before he left. I am delighted with the work he did and the short amount of time it took. I would recommend him to anyone. I am very pleased that he came to Summit county even though he lives in S. Euclid.
Description of Work: Both of my laptops were having issues with viruses, pop up ads and assorted malware. One is a new laptop that had not been completely set up. My internet service was so slow, he had to take both laptops with him and do the work at home. He removed assorted malware, checked for viruses and installed free computer software to handle these problems in the future. He also ran the software so the new laptop could be used with my wireless printer. He brought them back the next day and both are working fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Wynn S.
09/2014
5.0
computer repair
  + -1 more
Earl was prompt and took care of the problem right away.
Description of Work: Earl got my computer to function properly when i couldn't even bring up a window. He got rid of unneeded applications to get my computer to be more responsive .He answered my questions on the phone the following day when I wanted to know why I couldn't get a connection , and he figured out that the router was not connected to the internet. All in all, I would say that Earl is both knowledgeable and responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

BEVERLY H.
08/2014
5.0
computer repair
  + -1 more
Telephoned him and explained problem, set up appointment for Mon. at noon. He spent about 15 minutes and fixed the problem.
Description of Work: Fixed computer, so that we could access Internet Explorer and Firefox

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Rhonda L.
07/2014
5.0
computer repair
  + -1 more
It was very, very good and I was well pleased. He was punctual and on time. The pricing was satisfactory.
Description of Work: I purchased a big deal for $110 for 2 Hours of On-Site Computer Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

pamela P.
07/2014
5.0
computer repair
  + -1 more
After getting the "blue screen of death", I checked Angie's list and from other reviews called this company. Earl came out within a few hours, called a half hour before arriving, is extremely professional and beyond knowledgeable. He tried to boot up the CPU, no luck. He took the CPU with him and said he felt he could recover my files. He called later in the evening saying he was able to recover all data, pictures, and e-mail; and that he was going to see if he could get the CPU to boot up and said he would return the CPU along with a flash drive late morning of the next day. He called me in the morning and said "the computer is working"! He said he would be out in the morning and would call a half hour before arriving, which he did. He reconnected the CPU and VIOLA! Not only did he back up all my files to a flash drive, the computer is working fine--I'm using it right now! Do not hesitate to call this company for computer repair of all types!
Description of Work: Recovered ALL files from the hard drive, gave me a flash drive with all the files, and was able to get CPU running again! All this in a day for a more than reasonable fee! Saved me from a lot of headaches for not having backed up my files recently. This is a very personable and reliable company with supreme customer service! I will never use any other computer repair company and have already handed out business cards to family. This is a very personable and reliable company with supreme customer service! I will never use any other computer repair company and have already handed out business cards to family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from V V E Computer Consulting
Thank you

Joe Y.
06/2014
5.0
computer repair, computer training
  + 0 more
It went beautifully. He was very patient and knowledgeable, it turned out very well.
Description of Work: I purchased a Big Deal for $55 computer consultation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Christopher B.
06/2014
5.0
computer repair
  + -1 more
The experience with them was very good. Their service was prompt, and they addressed the computer repair needs.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David R.
05/2014
5.0
computer repair
  + -1 more
It went very well. Earl was knowledgeable, professional and pleasant. I would definitely use the services of VVE in the future.
Description of Work: Fixed some key configuration issues with my home-office network.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Isolyn C.
04/2014
5.0
computer repair
  + -1 more
He was good, and he did a good job. I have to call him and tell him to come out and look at my computer for me. He is a good guy, he knows what he is doing. I got him off of the Angie's List magazine. He is an old man but he is good. You have to be careful when using these guys because I know one guy who would do something to the computer such that after one year it will go down, so you have to call them again. He took his time to go in and showed me different things that I didn't know.
Description of Work: I used V V E Computer Consulting. He charges $50 per hour. He set up the computer with the camera, so I can use the security camera with the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Rachel M.
04/2014
5.0
computer repair
  + -1 more
Installer arrived on time and was prompt with service. He explained what he was doing and it's purpose. We discussed troubleshooting any future issues if they came up. Basically, a new range extender was installed to help with wireless connection in our older home. Installer was here for 30-35 mins.
Description of Work: A range extender was installed to help improve wireless connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from V V E Computer Consulting
Please note that the approximately $100 price was not just labor. It included the equipment.

Donald R.
03/2014
5.0
computer repair
  + -1 more
.After literally hours of fidgeting with my computer setup to restore my wifi connections, I called Earl. Within 30 minutes he was sitting at my computer. He quickly diagnosed the problem and had the system working. The whole experience was impressive. He was prompt, professional and efficient. I would recommend him enthusiastically.
Description of Work: solved my wifi problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Ralph H.
03/2014
5.0
computer repair
  + -1 more
WOW!! Responded in 10 minutes and fixed problem in 4 minutes
Description of Work: Fixed XP pro boot device order

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

LOU A.
03/2014
5.0
computer repair
  + -1 more
The computer works well. He did what we asked, was competent and accommodating.
Description of Work: Cleaned up the computer, got it to speed up, got rid of things we didn't need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

BETTY R.
02/2014
5.0
computer repair
  + -1 more
My old computer completely froze up......unable to to be diagnosed in any way. It took a few days before finding a refurbished unit Then he came and set it up. It is working fine except for the Microsoft games which still present a problem not as yet solved. The games are not working but he continues to search for the problem.
Description of Work: Set me up with a different computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL S.
02/2014
5.0
computer repair
  + -1 more
Earl showed up on time and was very nice. He was very patient with me as I wasn't as ready for him as he was for me. All went very good. He got the camera up and working provided me with some very use full info for later on. left instructions on my desk top for me. Great experience would recommend to anyone with computer issues Earl was very knowledgeable. Paul
Description of Work: hooked up my wireless camera

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jaymie S.
02/2014
5.0
computer repair
  + -1 more
I found VVE computer consulting on angie's list more than a year ago and have called Earl several times with computer problems. He solved all of them over the phone. He is more than willing to do that, so as not waste your time or his. This is the first time he's had to come out to actually work on my computers, and he was prompt, helpful, and friendly and courteous.
Description of Work: Earl did many things. I got a new computer and had to transfer all the data from the old computer to the new one, plus sync data between them, so that I could easily use both computers! Way too confusing for me but Earl did it all without a problem! In the meantime, he also had to set up a new email account and sync that with both computers and my cell phone. In addition, he linked both the new and old computers to my new wireless printer. Finally, he removed some problem programs from my old computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Diane Y.
01/2014
5.0
computer repair
  + -1 more
I cannot say enough good things about Earl Nitskoff. I was in the process of writing a midterm paper and like a dummy, decided to replace my failing router with a new one 2 days before the paper was due. I tried following the instructions, calling customer support, all to no avail. I found Earl's number on Angie's list and called and explained my problem. He kindly talked me through installing the router while talking to me on the phone. Flash forward to the next day, when I wanted tried to open my word processing program only to realize that the latest MAC operating system, Maverick, had wiped out my MacOffice Software! I once again called Earl, who suggested that I go out and buy the MacOffice Student version. I went to BestBuy where they sold me software that they guaranteed worked for Mac. A bit of information - I had been working on my paper at my job, so I wrote and email to myself, attached the paper and figure I'd finish it up at home on my MacBook Pro. That night, the day before the paper was due, I go to load the version of OfficeMac that I'd purchased at BestBuy only to discover that it did not work. I could not open the attachment. Panic stricken, I once again called Earl, after hours, I might add. It was too late to go out and buy another version of OfficeMac so Earl had me forward my email with the attached paper to him, where he proceeded to turn my document into RTF, so I could work on my paper on my MacBook Pro. He then emailed it back to me, where I confirmed over the phone to him that it worked. I was able to complete the paper! Earl literally saved my life! I've since had him over to install my wireless printer which he did effortlessly, explaining things to me as he went along. He is amazing and I cannot recommend him enough.
Description of Work: Helped me install my wireless router; helped me setup my wireless printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Pamela L.
01/2014
5.0
computer repair
  + -1 more
Earl fixed my printer issue that TechBachelors "fixed" previously, and would not come back for free. He made more adjustments so the same problem won't happen again, hopefully. He set things up so he can troubleshoot remotely in the future. He was courteous, prompt, quick and reasonably priced. So far, so good.
Description of Work: My new wireless printer would not respond to the print command from any of my computers, for the third time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Debra G.
01/2014
5.0
computer repair
  + -1 more
I called V V E Computer Consulting because i was unable to get my computer to power on. The company owner (Earl Nittskoff) first consulted with me over the telephone to see if this was something that i could remedy on my own. I appreciated that because it would have saved me time, and money. Mr. Nittskoff asked me to call him back to let him know whether or not what he suggested worked. A few hours went by, and i forgot to call him back; so he followed up and contacted me. As it turns out, the computer was still not working, so Mr. Nittskoff scheduled an appointment to come to my home the very next day, arrived on time, and made the repair. Afterwards, he followed up again by calling the next day to ensure that i was satisfied with the service.
Description of Work: Installed a new power supply on my desktop PC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

WESLEY G.
01/2014
5.0
computer repair
  + -1 more
It was excellent, they fixed both issues, the printer did need replacing.
Description of Work: I was having internet speed issues and printer issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jane H.
01/2014
2.0
computer repair
  + -1 more
It went really well over. The gentleman that helped us out very polite and professional. He seemd to know what he was doing.
Description of Work: They took the laptops back to the office and did some repairs. In the end we had some viruses on it due to the software not being installed on the computers.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from V V E Computer Consulting
My records indicate that another family member, (name removed), received this service in the Greater Cleveland area and the date was May 15th, not March 15th. I'm sorry you weren't satisfied with the service provided eight months ago. Why didn't you say something about it earlier? I came to your house and diagnosed the problems, picked up your computers, installed Windows on a laptop computer, with years of updates, installed a power supply on a desktop computer and returned the computers to you. The total cost was $125.00, or about 1/3 of what you would have paid, dropping it off at a major facility in this area. (Their advertised price for just installing Windows is $199.99.) So I don't understand why the price rating was a C. What could I have done to improve the quality of my service from a D? These items did not require any special configurations. Beyond that, these are things I don't understand: How do A's for Professionalism, Punctuality and Responsiveness, and your comments "It went really well over. The gentleman that helped us out very polite and professional. He seemd to know what he was doing." translate into a D for Quality? How do three A's, one C and one D translate into a D overall.

Gary C.
12/2013
5.0
computer repair
  + -1 more
Perfect. Earl had to get on the phone with AT&T for half an hour to get the high speed internet connecting activated. He knew what to say to them. I could not have done it. He was worth the money just for that but he did much more. He was helpful and never condescending. Nice guy, very helpful.
Description of Work: Set up new computer and high speed internet connections, transferred data from old computer, deleted unneeded software and files

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Stephen K.
12/2013
5.0
computer repair
  + -1 more
He was prompt, helpful, and very professional. I am totally satisfied.
Description of Work: He transferred my address book from one computer to another and did several other small fixes on my computer, and showed me how to do these things myself if similar problems arise in the future. It was also very helpful that he came to my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Brian Z.
11/2013
4.0
computer repair
  + -1 more
It seemed fine. When he brought the laptop back to me, it was working just fine. However, about one month later, the same problem occurred. When I called him back, he was not very responsive. He said he'll do some research and get back to me. He wasn't willing to come back out and take care of the matter for no additional charge. I basically paid $125.00 for a "fix" that only lasted about one month. Definitely did not exceed my expectations. I will not use him anymore.
Description of Work: Changed some computer settings so my laptop would accept my password.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$125

Response from V V E Computer Consulting
This is the first time I heard that you are not satisfied with my service. I'm sorry you are not satisfied. However this is the service I charged you for, as shown on the invoice, dated 8/30/2013. "Consulting: Diagnose problem on site (15 minutes) - boot to safe mode with networking - backup data to DVD disk - run chkdsk (did not correct the problem) - restore profile path" I did this because your computer would not load your profile. I told you at the time that I did not think it was not cost effective to repair a computer this old and with such a small hard disk. (It is almost completely full.) I also told you that the hard disk might be failing and causing the problem. 1) You never told me that your computer would not load the profile after I initially repaired it. This was your original complaint and as far as I know now, that problem is still resolved. 2) You never complained about the integrity of the backup. If your computer is not loading the profile, I will address the issue at no additional charge. I did not charge you for improving the computer's performance and should not be held accountable for that. Once again if your profile is not loading, (Your original complaint and the problem I addressed.) I will address the issue at no additional charge.

Contact information

2036 Laurel Hill Drive, South Euclid, OH 44121

http://www.vve-ltd.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training

FAQ

V V E Computer Consulting is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

V V E Computer Consulting accepts the following forms of payment: Check,PayPal
Yes, V V E Computer Consulting offers free project estimates.
No, V V E Computer Consulting does not offer eco-friendly accreditations.
No, V V E Computer Consulting does not offer a senior discount.
Yes, V V E Computer Consulting offers emergency services.
Yes, V V E Computer Consulting offers warranties.
V V E Computer Consulting offers the following services: Computer installation, setup, configuration, upgrades and security. Deleted file recovery. Data recovery from computers that will not boot. Network assessment, installation and configuration. Wireless installation, configuration, security & repair. Software installation and updates. Online backup services.
Ask for details

Contact information

2036 Laurel Hill Drive, South Euclid, OH 44121

http://www.vve-ltd.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM