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Superior Home Improvement

Roofing, Gutters, Siding,

About us

Your house is one of the biggest investments you will make in your life. It is you and your family’s home where you create long-lasting memories. Ensure your home is protected from the wear and tear of the outside elements. Harsh sun rays and bad storms can cause your home to deteriorate. Trust Superior Home Improvement in delivering quality workmanship and service to each of our clients in every project. We specialize in home exterior repairs including roofing, siding, windows, painting, and more. With over 10 years in business, we service homeowners in Reynoldsburg, Columbus, and all Central Ohio. We strive to help you guard your home with superior work and successful projects. Our promise is in our name. Contact us today for a free estimate on your home project.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Roofing Seamless Gutters Exterior Painting Vinyl Siding Windows Basement Waterproofing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8131 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
2%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 101-125 of 131 reviews

Tamara S.
02/2017
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen S.
12/2016
1.0
gutter cleaning
  + -1 more
It didn't.
Description of Work: I have done business with Superior before and been satisfied, so in early fall I arranged with Superior for them to call me in mid-October to schedule gutter cleaning at my home. They didn't call. I thought maybe it was because the leaves fell so late this year, so I waited, but they didn't call. I called twice in November and left voicemail messages, once to the office line and once to the cell phone. They didn't call back. I've had health problems and haven't been able to follow up. Now I'm better, but it's the end of December and my gutters are still clogged. I have no idea why they won't call me back.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Superior Home Improvement
When Mrs called for the work to be done after the leaves had fallen I informed her to go on Angies list and purchase the deal when she was ready. The deal had never been purchased and I completely forgot about this until Today when I read the complaint.

Doug L.
08/2016
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robin S.
06/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Remove old roof and install new roof (shingles). Excellent company, very professional and thorough. Would use again and would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,295

Bob M.
06/2016
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

06/2016
5.0
roofing
  + -1 more
unknown
Description of Work: The put a layer over the current shingles. They did it all in one day. They were very fast and did a great job cleaning up after themselves. The went into the bushes and got all of the strips that were cut off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$3,700

Laura B.
05/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Leslie C.
04/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced entire roof including sheathing, tiles, flashing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,333

Jane E.
03/2016
4.0
roofing
  + -1 more
unknown
Description of Work: Completion of job is pending due to inclement weather. |
Rating CategoryRating out of 5
Yes, I recommend this pro

DON K.
03/2016
1.0
roofing
  + -1 more
unknown
Description of Work: roof inspection and minor roof repairs-done to satisfaction | |I primarily hired them to check out and if necessary, to replace my "heat-stack" pipe that exits thru the roof from the furnace that had shown major deterioration( I checked with him before hand to assure that this was something he could adequately deal with-at an appropriate additional cost of course) He assured me he had done these in the past and was definitely in their workbox. | |After inspecting and agreeing it needed replacing he proceeded to get measurements and roofing shingle information, etc, for the project. He then informed me that HE didn't actually do the project, but that his brother was the specialist that would do the project(ok). He would get back to me in a week with a price estimate and a date to start the project(ok). After not hearing back for two weeks I contacted him to find out what was up. I was told that his brother said that they didn't do this type of project and that I should talk to a furnace company about this project-WHAT!!! | |I was very upset as it was now late September (I had started dealing with them in early July), we were traveling out of town for the next week or two, and I had planned on having this project completed before winter set in, as it was badly deteriorated and needed replacing. | |He really left me in a lurch. I was not a happy camper. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

$99

Response from Superior Home Improvement
Mr had purchased a roof maintenance package. The package was to inspect the condition of the roof seal nail pops and flashing as needed. When we spoke on the phone he mentioned the furnace pipe. I thought he was talking about the collar or the cap was corroding. It was neither but the entire pipe had corroded and had holes in it. This is a hvac matter and I informed him that I did not do this type of work at which point he asked if I could recommend someone. I did call my brother to see if he knew anyone that could do the replacement and he did not. I made 3 trips out to the home trying to assist [Member Name Removed] the best I could but again this is not a roofing project. I would like to comment on the timeline of the project as well. The deal was purchased and the work scheduled. The maintenance was completed 3 days after the order was placed which I think is great service. Getting together with [Member Name Removed] was very difficult as he travels out of town a lot and has a very busy schedule. Unfortunately when you discuss projects on the phone the picture that is painted can be distorted or all together wrong. As was the case with this project.

Ben Y.
02/2016
5.0
roofing
  + -1 more
.
Description of Work: Tear off and new roof in one day! There early, worked hard and professional. Left quite a bit on ground to pick up next day, but it was dark at finish. Overall fantastic crew and work. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$4,000

Christy N.
01/2016
5.0
roofing
  + -1 more
unknown
Description of Work: New roof: Job done quickly and professionally. The clean up was spectacular. I found it difficult to find any evidence that they were there. The only thing that could have been done differently was a return for the porch roof. Damage was done to the wood and I was told they would return to repair it, but I never heard from them again. Overall, he roofing job was well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAWN R.
10/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Denise H.
10/2015
5.0
roofing, siding
  + 0 more
unknown
Description of Work: Superior put a new roof in our house! They came out within 24 hours of initial contact to meet with us and give an estimate. They explained everything thoroughly and scheduled the roof replacement for the following week. They called the evening before to let us know what time the workers would be at the house in the morning. They were there and finished in one day! Came back the next morning to make sure clean up was thorough. Great job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Shane W.
10/2015
5.0
gutter cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Karen S.
09/2015
5.0
gutter cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Rosemary S.
07/2015
5.0
roofing
  + -1 more
.
Description of Work: They painted the outside of our home and repaired some stucco. The weather didn't cooperate at first, not through any fault of theirs. They were professional and cleaned up after themselves. I didn't see any paint on my flower beds around the house. The only issue was that they missed a few areas and I contacted them 2-3 different times before it was all done. It looks great and we're pleased with their work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,448

JOHN L.
07/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Exterior house painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Rosemary S.
07/2015
5.0
gutter cleaning, gutter repair, roofing, siding
  + 2 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,800

Robert M.
07/2015
2.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Superior Home Improvement
[Member name removed], I have not done any work in Lancaster this month. My reputation is very important to me can you please confirm this information is correct. Thank you mark Jordan Your welcome to call me if you would like to 614-626-2595 so we can discuss what is going on and see if I can be of service to you in anyway.

Melanie R.
07/2015
4.0
roofing
  + -1 more
unknown
Description of Work: They were very professional and polite. |But they didn't seem eager to talk about the price we found on Angie's list. It was almost as if they used it for bait to get them to come out and that was all.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


David S.
07/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Mark from SHI has been very responsive and helpful. Ultimately, I've decided that I want to hold off having the roof replaced - I just moved into the home and would like to wait a year or two before replacing the roof due to the cost. When I have roofing work done, I will likely go with Superior.
Rating CategoryRating out of 5
Yes, I recommend this pro

John C.
06/2015
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: The owner Mark Jordan called and set up the estimate for the day after I contacted him. He came at the scheduled time and gave me a detailed estimate. He discussed different material options and the warranties included. There was no pressure to make an on the spot decision. The wife and I discussed his proposal and found it to be very competitive. His estimate was hundreds of dollars lower than the other 3 I had got. I contacted him and set up a date for the roof to be installed. | |On the scheduled date he came with his crew and they wasted no time removing the old shingles. They checked all of the sheeting for damages and replaced the boots around all the vents. They finished the entire roof (1800 sf) by 4:30 in the afternoon. They took extra precautions to make sure all of the trash and nails were picked up. | |We are extremely pleased with the roof and the way the crew acted while they were here. They were very professional and polite. | |Mark checked back the next day and noticed some debris left in 1 of the gutters and cleaned it out himself. I waited 30 days to write the review to make sure there were no problems and I am very pleased there are none. |Several of our neighbors have commented on how good the roof looks. Again,I am very pleased with the job that Superior did and I would not hesitate to have them back to do anything in their field of expertise. I would give their work and conduct an A++++ if that was an option. | |Thanks for your excellent work Mark, and Superior Home Improvement !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Donna H.
05/2015
5.0
roofing, siding
  + 0 more
unknown
Description of Work: Removed old siding and replaced it with new. Mark also fixed out gutters because the water was not draining well. Mark showed us are choice of siding colors, measured the house and inspected it to make sure we didn't have any other issues. He noticed that there were shingles missing on the roof and told us how many and where. My husband was able to fix it. |The crew showed up when they were suppose to. They almost finished it in one day. They did have to come back another day to complete the job. |Everyone was very nice and answered any question we had. We would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,999

SHARON K.
05/2015
5.0
roofing, siding
  + 0 more
unknown
Description of Work: I contacted Superior Home Improvement about replacing my roof. Mark, the owner, responded immediately and came out and gave me an estimate and thoroughly explained what they would do. The estimate, which included tearing off several previous layers and replacing a small portion of plywood, was less than I expected. The work was performed the following week and the entire job was completed in one day. Mark's crew did an excellent job and cleaned up well when finished. Mark came out a couple of times durng the day and then came and inspected the job when they finished. HE also submitted some information and pictures to my insurance company which they had requested. I would definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Contact information

8900 Kingsley Dr, Reynoldsburg, OH 43068

http://superior-homeimprovement.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Gutter Cleaning,
Exterior Painting,
Pressure Washing,
Basement Waterproofing,
Insulation,
Doors

FAQ

Superior Home Improvement is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Superior Home Improvement accepts the following forms of payment: Check,MasterCard,Visa
Yes, Superior Home Improvement offers free project estimates.
No, Superior Home Improvement does not offer eco-friendly accreditations.
Yes, Superior Home Improvement offers a 10% senior discount.
Yes, Superior Home Improvement offers emergency services.
Yes, Superior Home Improvement offers warranties.
Superior Home Improvement offers the following services: Roofing Seamless Gutters Exterior Painting Vinyl Siding Windows Basement Waterproofing

Contact information

8900 Kingsley Dr, Reynoldsburg, OH 43068

http://superior-homeimprovement.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM