Starner's Heating & Cooling

Description of Work: Our furnace stopped working this year,and after calling for an appointment, they were able to come by that same day. After diagnosing a worn-out motor , bad igniter, and a dirty flame sensor, gave us a reasonable estimate. He arrived the next morning with the parts and completed the work very quickly.

Description of Work: Working through my home warranty company, they installed a new outdoor cooling unit. They were professional and personable. They arrived a few minutes earlier than scheduled which was a good thing, but didn't provide more than 10 minutes notice when showing up 90 minutes early for the install. The new unit did not specify how much freon was required. The technicians installing the unit specified that they were seeking a 15 to 21 degree drop in temperature from the cold air return to the cold air output and needed to add freon until they achieved this drop in temperature. They stopped adding freon when they achieved approximately a 15 degree drop in temperature. I was not given the option to purchase additional freon in order to achieve a 21 degree drop, nor was it explained why a 21 degree drop was not achieved, or why more freon was not added until this drop in temperature was achieved. I would have preferred to at least have been given an explanation why additional freon was not added, or to have been provided the opportunity to purchase more freon if the quota set by the warranty company had been met. Had the maximum cooling temperature goal been met (21 degrees), or had it been explained that the unit was at maximum capacity (more cooling could not have been achieved by adding more freon) I would have given an A rating.

Description of Work: They put in two new heating and air systems for me.

Description of Work: THEY SERVICED OUR FURNACE AND AIR CONDITIONERS. THEY CHECKED OUT FOUR FURNACES FOR US. WE HAVE OVER 7,000 SQ FT.

Description of Work: WINTER FURNACE SERVICE AND AC SERVICE.

Description of Work: NEW FURNACE AND CENTRAL AIR