Endless Summer Pool and Spa Service, LLC is a full service and repair contractor. We do not build swimming pools. We provide any and all service and repair to swimming pools. Our list of services also includes weekly cleanings for pools and spas. We use 19 trucks and 25 employees to help you diagnose, repair and maintain your swimming pool or spa.
Business highlights
22 years of trusted experience
Services we offer
POOL OPENING & WINTERIZATION. WEEKLY MAINTENANCE SERVICE INCLUDING CLEANINGS & WATER CHEMISTRY CHECK. POOL EQUIPMENT SERVICE & REPAIRS INCLUDING HEATER, PUMP, FILTER & PLUMBING REPAIRS. POOL PAINTING. POOL LINER INSTALLATION. LEAK DETECTION & REPAIR. SPA OPENING & WINTERIZATION. SPA SERVICE & REPAIR. WEEKLY SPA MAINTENANCE SERVICE.
Services we don't offer
Swimming pool installation and spa / hot tub installation.
Description of Work: Called five days ago and left voicemail to schedule an appointment to repair our spa. No one ever returned our call.
Rating Category
Rating out of 5
responsiveness
1.0
johnathan P.
07/2015
5.0
pool cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
RICHARD G P.
01/2015
5.0
drain cleaning, pool cleaners
+ 0 more
unknown
Description of Work: They closed my pool. Called to schedule pool closing they schedule on the first call, showed up on the scheduled date and time and did a great job. I will be using them going forward, great customer service and follow up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
timothy W.
12/2012
5.0
pool cleaners
+ -1 more
The young man showed up on time and ready to go to work. He was very proffesional and polite. Finished work in a timely manner and to the satisfaction of my wife. No easy task.
Description of Work: Spa drain and clean then refill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Jason Y.
10/2012
1.0
pool cleaners
+ -1 more
It went terrible: They told me the hot tub was good in my home inspection - it was completely broke, unfixable The sent a pool cleaner who didn't know what he was doing - looked confused about how to check the water Pool turned green in the middle of the summer - right before my 3 years old birthday, used this as an opportunity to charge me a bunch of money Showed up on the last day and dropped off full container of Clorine to squeeze me for another $80 said they would take it back and they never did. One of the owners was responsive but the rest of the company is terrible - you have to fight with them to do what right and they look for every chance to charge you more.
Description of Work: Hot Tub Inspection - Home Appraisel Equipment Repair Bi-weekly Cleaning Opening Pool Closing Pool
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,800
Response from ENDLESS SUMMER POOL & SPA SERVICE LLC
I am truly sorry that your perception of our service was unacceptable. I would like to address your complaints in hopes of alleviating the stress this has caused you over the past 13 months since our last date of service. Endless Summer Pool and Spa Service, LLC maintains detailed records of all of our service visits and at your request I would be happy to provide a copy of the pool and spa inspection report that was sent to you originally. It states “Hot tub was drained at time of inspection, however drain valve and winterization plugs were removed indicating proper winterization." "Hot tub would need to be up and running for a complete inspection.” Unfortunately we were not employed to open the spa in order to complete a full inspection before you purchased your home. Endless Summer Pool and Spa Service, LLC provides rigorous training to all employees which includes basic hydraulics, equipment proficiency, water chemistry management and troubleshooting / problem solving skills. I have the utmost confidence in all of our employees, however, after two years of employment we consider our employees to be seasoned veterans fully capable of handling any pool maintenance issue. Every employee that visited your home had at least two years of experience and several had more than five years of experience. Again, detailed records for these visits are available. Upon request, I am happy to provide the name of the employee, tenure of their employment with Endless Summer, and date of service for any visit to your pool. It is regretful that your pool turned green over the summer. When we accept new clients we review our menu of services and the joint effort required at each level to maintain a pool throughout the season. You determined that an every other week service visit from us was adequate for your needs. This means that our techs saw the pool for about 1 hour every 2 weeks. With this level of service from us it is necessary for additional maintenance to be completed by the pool owner. This includes cleaning the filter, emptying the skimmer and trap baskets, checking chemical levels, adjusting chemical levels if needed and adding chlorine to the chlorinator. We received a call about the green pool on the 13th day after the last visit from our staff. The timing was unfortunate. In an effort to help clear the pool before your child’s birthday party we visited each day up to and including the date of the party to check the clearing process. I’m sorry you feel as though our attempts to make your child’s birthday party enjoyable were “an opportunity to charge a bunch of money.” We simply charged for the labor and materials that were used to help clear the pool. A 25 lb. bucket of chlorine was delivered on August 29, 2011 because you were out of tablets. The last delivery of chlorine prior to this was May 28, 2011. Since the pool was not closed and winterized until September 23, 2011 additional chlorine was necessary to keep the pool clear. Like most retailers, we do not sell partial containers of products. Luckily, chlorine in tablet form is easy to store and does not expire so I trust that it was able to be used during the 2012 season. Our fees are very clear and comprehensive. I am happy to provide a rate sheet that lists all of our services and discuss any charges that you incurred. Because of our detailed record keeping, copies of all of your invoices are available to reference at your request. Our entire staff understands and takes pride in the importance of keeping our customers happy. Please feel free to contact me with any additional concerns or questions. Again, I apologize that our level of service did not meet your expectations. Tom Mader, Vice President Endless Summer Pool and Spa Service, LLC 614-530-3541
Sally S.
09/2012
5.0
pool cleaners
+ -1 more
I have been very pleased with the service provided by Endless Pools. They have arrived every Friday without fail and my pool has been crystal clear all summer. We have always cared for the pool ourselves, but what a relieve to have it so clean all the time without having to do it ourselves. We love the new pool heater that they installed. All of the folks at Endless Pools have been great to work with and they are very prompt with requests for service of any kind. We plan to have them make a new pool cover in the spring.
Description of Work: This was my first summer to have Endless Pools servicing my pool. They have done a great job. They come every Friday without fail to check the chemicals and pool equipment. We have an automatic sweeper which they start up if the pool needs to be swept. I have also had them replace my pool heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Joy B.
09/2012
5.0
pool cleaners
+ -1 more
Everything went well.
Description of Work: Endless Summer Pool fixed some broken pipes, opened our pool and installed a new propane pool heater. Everyone was friendly and easy to work with! Thanks!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,350
ANNETTE S.
04/2012
5.0
pool cleaners
+ -1 more
For what they do, their prices are very reasonable, given their excellent service. We really appreciated their attention to detail. The pool is crystal clear thanks to them. They are just great.
Description of Work: They installed an in-line chlorination system in our pool. They have also made a custom cover for our pool in the past and assisted in the opening/closing of the pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
LISA SMITH S.
02/2012
5.0
pool cleaners
+ -1 more
He was very good. He came during the appropriate time slot and did what was asked. It was things we could have done ourselves but we knew that when we called him. Mostly we wanted someone to run a check on our hot tub, get it up and running - and he did that. He was pleasant and professional. I would definitely call them again for service.
Description of Work: They came out (in the cold) and finished cleaning out, checked over, and restarted our hot tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
BECKY M.
02/2012
5.0
pool cleaners
+ -1 more
They did what they said they were going to do
Description of Work: I cant remember what I paid but they closed my pool for the winter and refurbished my hot tub. I was happy with their service and their price was reasonable
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Elizabeth C.
11/2011
3.0
pool cleaners
+ -1 more
It was frustrating to wait so long while water was leaking out of our pool only to have to find another company. If you make a commitment - honor it. Basic business sense.
Description of Work: We called Endless Pools to assist us in finding a leak in our pool liner. They missed an appointment, I rescheduled with them and the day they were to come out about an hour before I was expecting them (which was 2 weeks from my initial call to them), they called to say they had a larger corporate customer who needed them. They did, however, provide a referral to another company whom we called and that company was able to find and repair the issue successfully.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Mike K.
08/2011
5.0
pool cleaners
+ -1 more
I had sent an email to Endless Summer describing my problem and received a prompt phone call asking for more details. I set up a date for the service technician to examine my tub. He came on time and quickly determined what the problem was. Within a few minutes he had corrected the problem. I've already recommended them to a friend and plan to use them in the future.
Description of Work: There was a problem with the control panel on our del Sol hot tub. The panel kept giving me a flow error message. The repair technician from Endless Summer found that there were some wiring issues with the control panel and fixed the problem in just a few minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Dan M.
06/2011
5.0
pool cleaners
+ -1 more
All services performed by Endless Summer over the past five years have been excellent. Most recently, they had to dig to expose and repair leaking underground water pipes. This job was completed yesterday evening and the cleanup was done so well that I can't even tell that work was done. It is incredibly refreshing to find a company this reliable, focused on providing high quality work and complete customer satisfaction I recommend them to anyone that needs pool or spa maintenance or repair work.
Description of Work: In addition to providing weekly pool cleaning/maintenance for the past five years, Endless Summer opens my pool each Spring and closes it each Fall. Endless Summer has also repaired the pool filter, leaking pipes and installed a new vinyl liner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
LYNN M.
06/2011
5.0
pool cleaners
+ -1 more
I contacted Endless Pools as we contemplated changing companies for our pool service. My telephone contact was handled professionally and promptly. The man and woman that came to our home were knowledgeable and friendly. They offered weekly service at a reasonable cost and made suggestions that were helpful. Had we not decided to keep our current service (having been with the same company for 20 years), I would have definitely used Endless Pools for our pool service.
Description of Work: Estimate for pool cleaning and maintenance
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jamie G.
03/2011
5.0
pool cleaners
+ -1 more
We have had several pool companys over the last 5 years- Endless Summer Pool and Spa by far have given us the best experience by far. They do what they say they are going to do and come in at the price they quote.
Description of Work: Open and close our pool.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kathy R.
01/2011
5.0
pool cleaners
+ -1 more
The technician went over and above to fix our problem.
Description of Work: The did some plumbing on our hot tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOHN M T.
08/2010
5.0
drain cleaning, pool cleaners
+ 0 more
They are very good. The last time I used them for drain works, I spent $150. For the current work, it is probably going to be $500 for the new covers and pool repairs. I would recommend them. They have been very helpful. I would use them again in the future.
Description of Work: I am currently using Endless Summer Pool & Spa Service LLC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Kathy R.
08/2009
5.0
pool cleaners
+ -1 more
He was very conscientious and determined to fix the problem. He came out after hours and even weekends trying to fix the problem I was having. It turns out the hot tub was not repairable. We were thrilled with this experience! We would hire him again.
Description of Work: A man named Jeff came out repeatedly during the winter to try to repair our leaking outdoor hot tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ajit C.
05/2009
5.0
pool cleaners
+ -1 more
It went very well. Endless Summer has been opening and closing our pool for a couple of years now. Tom came by to open it up, but I had forgotten to switch on the circuit breaker. He did what he could, then called me and told me. He came again later that day after I had the chance to switch it back on, but I had forgotten to leave out the skimmer basket so he still couldn't switch it on. I came back from work one more time to leave that for him, and he came back again a third time that day! Tom and Jeff have always been very accommodating of our schedule and our dogs in the backyard.
Description of Work: Removed and rolled up the winter cover and opened the pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JAMES S.
02/2009
5.0
pool cleaners
+ -1 more
A representative of the company returned our calls outside of their business hours to address our concerns regarding the heater malfunction (We were concerned that the spa might freeze up). The company inspected the spa and, after ordering parts, replaced the main controlling unit. All of this was done on an unit partially recessed into an outdoor snow covered deck when temperatures were below 20 degrees. My wife and I really appreciated their responsiveness and willingness to assist under less then desirable weather conditions.
Description of Work: The heater on our outdoor spa began malfunctioning on one of the coldest days of the winter. Endless Summer replaced the spa pack and the unit is working fine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
JAMES S.
10/2008
5.0
pool cleaners
+ -1 more
The company was very prompt in coming to our home to measure for the new tub. Communication was very good and delivery/installation was very timely (about two weeks). We compared pricing and thought that the installed cost was very reasonable. We will contact this company again should we encounter any issues with our outdoor spa.
Description of Work: We ordered a new cover for our hot tub. The company removed and disposed of the old cover. At the same time, they delivered and installed the new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Francine S.
10/2008
5.0
pool cleaners
+ -1 more
Very good.
Description of Work: Hooked up our new hot tub including water lines.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Kathleen B.
06/2007
5.0
pool cleaners
+ -1 more
I have been using since 1999. They do everything from start to finish, even installing a pool! They have a weekly service for pools and hot tubs where the come out weekly to check the chemicals, clean the pool, and do regular maintenance on the pumps and filters. If I ever have any problems they come out right away the next day. They come so often they are like family members! They are completely, 110% dependable. All the guys have a specialty that they can work on. A+ all the way around!
Description of Work: They do maintenance for my pool and hot tub.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
ENDLESS SUMMER POOL & SPA SERVICE LLC is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 1:00 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 9:00 AM - 12:00 PM
ENDLESS SUMMER POOL & SPA SERVICE LLC accepts the following forms of payment: Check,MasterCard,Visa
No, ENDLESS SUMMER POOL & SPA SERVICE LLC does not offer free project estimates.
Yes, ENDLESS SUMMER POOL & SPA SERVICE LLC offers eco-friendly accreditations.
No, ENDLESS SUMMER POOL & SPA SERVICE LLC does not offer a senior discount.
No, ENDLESS SUMMER POOL & SPA SERVICE LLC does not offer emergency services.
No, ENDLESS SUMMER POOL & SPA SERVICE LLC does not offer warranties.
ENDLESS SUMMER POOL & SPA SERVICE LLC offers the following services: POOL OPENING & WINTERIZATION. WEEKLY MAINTENANCE SERVICE INCLUDING CLEANINGS & WATER CHEMISTRY CHECK. POOL EQUIPMENT SERVICE & REPAIRS INCLUDING HEATER, PUMP, FILTER & PLUMBING REPAIRS. POOL PAINTING. POOL LINER INSTALLATION. LEAK DETECTION & REPAIR. SPA OPENING & WINTERIZATION. SPA SERVICE & REPAIR. WEEKLY SPA MAINTENANCE SERVICE.
Swimming pool installation and spa / hot tub installation.