Hardwood Elegance Flooring Co

HARDWOOD ELEGANCE FLOORING DID A FANTASTIC JOB IN A TIMELY FASHION. THEY ATTENDED TO EVERY DETAIL WITH THE HIGHEST QUALITY WORK. WE WERE VERY PLEASED WITH OUR EXPERIENCE AND WOULD RECOMMEND THEM HIGHLY!

I INITIALLY SPOKE WITH JEFF (THE OWNER) WHO DID THE QUOTE OVER THE PHONE. HE WAS VERY HELPFUL AND COURTEOUS. HE TOLD ME THE PROCESS IS ABOUT 98% DUST FREE. NO TAPING OR HANGING PLASTIC. ALL HE ASKED FOR WAS AN EMPTY ROOM. BOB WAS THE ONE WHO ACTUALLY PERFORMED THE WORK. HE WAS PUNCTUAL AND VERY NICE. HE ANSWERED ALL MY QUESTIONS ABOUT HOW HE WOULD BE REFINISHING MY HARDWOOD FLOORS. HE ALSO ADVISED THAT WE TAKE OUR 4 MONTH OLD BABY AWAY FOR THE 3 DAYS THAT IT WOULD TAKE TO PUT ON THE 3 COATS OF POLYEUROTHANE. WHEN WE CAME BACK SUNDAY EVENING, THE SMELL WAS STILL PRETTY STRONG, SO WE STAYED AWAY FOR ANOTHER NIGHT. BETTER SAFE... ANYWAY, THE FLOOR TURNED OUT GREAT! ABSOLUTELY NO DUST!!! (I CHECKED) THEY RECOMMENDED A NATURAL, SATIN FINISH, WHICH I THINK WAS THE RIGHT CHOICE. IT IS ABSOLUTELY BEAUTIFUL! AND THE PRICE WAS GREAT, ESPECIALLY FOR A VIRTUALLY DUST-FREE JOB! I WILL HIRE THEM AGAIN TO REFINISH MY OTHER FLOORS.

JEFF HOUGH, THE OWNER, PATIENTLY ANSWERED MY QUESTIONS ABOUT CLEANING AND MAINTENANCE AFTER THE PROJECT WAS COMPLETED. HIS WORK WAS EXTRAORDINARILY METICULOUS. I AM REALLY GLAD I CHOSE HIM FOR THE JOB.

I WOULD RECOMMEND THIS COMPANY TO ANYONE THAT NEEDS TO HAVE THEIR HARDWOOD FLOORS TAKEN CARE OF. IT IS A COMPANY OF TWO GUYS AND THEY ARE GREAT. THEY HAVE NICE EQUIPMENT THAT KEEPS THE DUST AT A BARE MINIMUM (I HAD OTHER COMPANIES TELL ME THAT I WOULD HAVE TO COVER EVERYTHING I OWN TO KEEP IT FROM BEING RUINED BY THE SANDING DUST). I DIDN'T NEED TO COVER ANYTHING AT ALL. THE GENTLEMAN THAT DID MY FLOORS WAS ALWAYS PUNCTUAL AND WENT ABOVE AND BEYOND DOING A GOOD JOB. HE WAS VERY POLITE AND GOOD WITH THE KIDS AND DOG. HE PUT EVERYTHING BACK JUST AS IT WAS BEFORE THE JOB AND EVEN MADE SOME IMPROVEMENTS OTHER THAN THE FLOOR. THE FLOOR LOOKS GREAT AND THE OVERALL EXPERIENCE WAS VERY NICE.

OBTAINED 2 QUOTES, AND JEFF'S WAS THE LOWEST. WE NEEDED FLOORS DONE QUICKLY, AND JEFF SLOTTED US IN HIS EARLIEST OPENING. HE WAS VERY PROFESSIONAL AND TRUSTWORTHY. HE GOT RIGHT TO WORK, NO MESS, AND FANTASTIC OUTCOME. WE WILL CERTAINLY USE THIS COMPANY AGAIN, AND THEY RECEIVE OUR HIGHEST RATING AND RECOMMENDATION.

GIVEN THEIR LACK OF FOLLOW-UP TO MY REQUESTS FOR AN ESTIMATE, I WILL NOT RECOMMEND THEM TO OTHER PEOPLE NOR CONSIDER THEM IN THE FUTURE.

I AM PLEASED OVERALL AND WOULD CALL THEM AGAIN.

JEFF HOUGH IS VERY PROFESSIONAL. MY FLOORS LOOK GREAT! HE DID AN EXCELLENT JOB AND I WOULD RECOMMEND HARDWOOD ELEGANCE TO ANYONE.

THEY WERE VERY RESPONSIVE IN ANSWERING THE PHONE AND CALLING BACK. THEY WERE IMMACULATE AND EVEN CLEAN MY COUNTERS. THEIR WORK WAS DONE EXTREMELY WELL.

HE WAS HONEST IN TELLING ME WHAT MY OPTIONS WERE, I APPRECIATED HIS ADVICE. HE WAS PATIENT AND GAVE ME GOOD INFORMATION AND WAS VERY, VERY HELPFUL.

I HAD NOT YET MOVED INTO MY HOME AND PLANNED MY MOVE AROUND JEFF'S ESTIMATED FINISH DATE. JEFF COMPLETELY REFINISHED MY FLOORS ON TIME AND THEY LOOK AMAZING. THERE WAS LITERALLY NO DUST AND HE DELIVERED EVERYTHING HE PROMISED AND EXCEEDED MY EXPECTATIONS. EVERYONE'S FIRST COMMENT IS HOW BEAUTIFUL THE FLOORS LOOK. IT WAS WORTH EVERY PENNY!!!!! I WOULD RECOMMEND HIM TO EVERYONE.

EXCELLENT. POLITE, PROFESSIONAL, KNOWLEDGEABLE.

TURNED OUT VERY BEAUTIFULLY. HE WAS VERY GOOD ABOUT GETTING BACK WITH US. THERE WAS NO DUST AS ADVERTISED.

VERY NEAT AND VERY POLITE. WHEN THEY SAY ''NO DUST'' IT'S LIKE IF YOU DIDN'T DUST FOR 3 WEEKS; VERY, VERY LITTLE. WORKED AROUND MY SCHEDULE VERY NICELY.

JEFF EXCEEDED MY EXPECTATIONS. THE FLOORS TURNED OUT SPECTACULAR. I HAD JUST MOVED INTO THE HOUSE WHEN I HAD TO TRAVEL OUT OF TOWN FOR WORK. JEFF DID THE WORK WHILE I WAS OUT OF TOWN, PROVING HE IS TRUSTWORTHY AND HONEST. I WOULD DEFINITELY HIRE HIM FOR ANY FUTURE WORK.

I CALLED THE OWNER OF THE COMPANY TO ASK ABOUT AN ESTIMATE FOR HARDWOOD FLOOR REPAIR. I TOLD HIM THE FLOORS WERE BADLY STAINED FROM PETS AND I WONDERED IF THEY COULD BE REPAIRED AT ALL. THERE WAS CARPETING STILL IN PLACE AND HE SAID HE COULDN'T BE SURE, BUT THEY PROBABLY WOULD NOT BE ABLE TO FIX THEM AND WOULD PROBABLE BE OVER $2500.00. WHEN I REMOVED THE CARPETS AND CALLED HIM BACK TO GET ANOTHER ESTIMATE, HE SENT ANOTHER EMPLOYEE TO GIVE THE ESTIMATE. I WAS TOLD THE FLOORS WERE IN SUCH BAD SHAPE THAT A MAHOGANY STAIN WOULD HAVE TO BE USED TO COVER THE SCARS, SOME BOARDS WOULD HAVE TO BE REPLACED OR POSSIBLY GET A NEW FLOOR. I HAD 2 OTHER ESTIMATES AND BOTH OF THEM SAID THE FLOORS WERE DAMAGED, BUT FIXABLE. I SETTLED ON ONE COMPANY AND THEY DID A BEAUTIFUL JOB, NO MAHOGANY STAIN, BUT A NATURAL LIGHT OAK.

I APPRECIATE JEFF'S HONESTY, AND I WILL DO BUSINESS WITH HIM IN THE FUTURE WHEN I DECIDE TO SPEND THE MONEY TO MAKE MY FLOORS LOOK PERFECT.

THEIR ATTENTION TO DETAIL AND QUALITY WAS OUTSTANDING!

NO DUST!!!!! I HAD GOTTEN SEVERAL QUOTES FROM OTHER COMPANIES TO RE-FINISH MY LIVING ROOM FLOOR AND EVERYONE SAID THAT I WOULD HAVE EITHER SOME DUST OR A LOT OF DUST, (AND HAVE TO TAPE OFF THE ROOM). THEN I CALLED JEFF, AND HE TOLD ME THERE WOULD BE NO DUST WHEN HE DID THE JOB. HE CAME AND DID THE WORK, AND YOU WOULD NEVER HAVE KNOWN HE WAS HERE. THERE WAS NO DUST, AND MY LIVING ROOM LOOKS GREAT. JEFF IS VERY REASONABLY PRICED, AND DOES GREAT, QUALITY WORK!! I WILL DEFINITELY USE THIS COMPANY AGAIN!

EXCELLENT JOB, AND NO NEED TO COVER ANYTHING AS THERE WAS ABSOLUTELY NO DUST !!!!

DID A GOOD JOB ON THE STAIRS, BUT WAS A LITTLE OVER CONFIDENT THAT THE ENTIRE JOB COULD BE DONE, RESULTING IN DISAPPOINTMENT AND OTHER WORK NEEDING DONE TO RE-CARPET HALLWAY AND LIVING ROOM. HOUSE WAS WELL MAINTAINED DURING WORK AND THEY CLEANED UP REALLY NICELY, AND THEY WERE VERY POLITE AND HELPFUL.

PERFORMED FLAWLESS WORK WITHIN SCHEDULED TIME PERIOD. THOROUGHLY CLEANED UP AFTER HIMSELF, NO DAMAGE TO WOODWORK OR WALLS. JEFF IS ALWAYS REACHABLE ON THE PHONE, ANY TIME OF THE DAY. HE SHOWED ME THE FLOOR OF HIS OWN HOME TO ILLUSTRATE HOW MINE WOULD LOOK LIKE. AFTER THE WORK MINE CAME OUT BETTER.

ON THE LAST DAY THERE, BOB CARRIED OUT THE ROLLED UP CARPETING TO THE CURB FOR OUR NEXT DAY TRASH PICK UP. HE EVEN BROUGHT BOARDS OVER TO CLOSE OFF OPENINGS FROM MY KITCHEN TO THE REFINISHED FLOORS, SO MY GOLDEN RETRIEVER WOULD STAY OFF THE FLOOR UNTIL IT HARDENED.

SIMPLY DID A FANTASTIC JOB. WE RECENTLY BOUGHT THE HOUSE AND THE FLOORS WERE IN HORRIBLE SHAPE. AFTER JEFF AND HIS PARTNER FINISHED THE JOB, IT LOOKS LIKE A WHOLE DIFFERENT HOUSE. EXTREMELY CLEAN JOB, NO DUST. HIS ESTIMATE WASN'T THE CHEAPEST WE RECEIVED, BUT I FELT THE EXTRA MONEY WAS WORTH IT AND AFTER SEEING THE JOB HE AND HIS PARTNER DID, IT WAS WORTH EVERY PENNY. I HIGHLY RECOMMEND THIS COMPANY.

OUTSTANDING EXPERIENCE ALL-AROUND. I HAD ESTIMATES FROM ANOTHER COMPANY AS WELL, AND ELEGANCE'S ESTIMATE STOOD OUT. JEFF, THE OWNER, CLEARLY KNEW MORE ABOUT MY FLOORS THAN DID THE REPRESENTATIVE FROM THE OTHER COMPANY. HE REARRANGED HIS SCHEDULE TO COME A DAY EARLY, TO ACCOMMODATE MY MOVE-IN SCHEDULE. THE FLOORS LOOK LIKE NEW. I AM IN THE MIDST OF ABOUT $10K WORTH OF HOME IMPROVEMENTS, AND I IMAGINE THE REFINISHED FLOORS WILL BE THE BEST JOB OF THEM ALL.