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33 years of trusted experience
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Reviews
4.9295 Reviews
Showing 1-25 of 295 reviews
Micki C.
01/2019
hardwood floor
+ -1 moreI am thrilled with the results of our floor refinishing. There were no hidden costs, the cost and estimated time to complete were exactly as quoted. We were kept in the loop on the progress and hardwood elegance was very knowledgable and professional. I would recommend and use again in a heart beat.
Description of Work: Hardwood floor refinishing
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Yes, I recommend this pro
Ralph K.
12/2018
hardwood floor
+ -1 moreThey did an excellent job. The work was done a few years ago and the floors still look beautiful. Very satisfied with the outcome and the people who did the work.
Description of Work: Hardwood Floor stained and refinished
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Yes, I recommend this pro
$3,500
KEVIN M.
06/2018
hardwood floor
+ -1 moreJeff did a awesome job. We had our floor refinished several months ago by a different contractor that totally botched our floor. We found Hardwood Elegance on Angie’s list. They resanded, stained and sealed our floor. We highly recommend and would use again.
Description of Work: Refinish hardwood floors
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Yes, I recommend this pro
$4,000
Michael H.
08/2017
hardwood floor
+ -1 moreIt was fantastic. Virtually no mess. They removed layers of polyurethane coating which made the floors look homogeneously yellow before, and put on a light thin protective coat which lets the natural colors shine through. (That's what we wanted; they would have stained the floors if we'd asked.) Beautiful.
Description of Work: We were removing carpet and refinishing the floors underneath.
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Yes, I recommend this pro
MARILYN B.
03/2017
hardwood floor
+ -1 moreHe was fabulous. He was just dynamite. With the kitchen floor, and this is what made him so fabulous, that had had to get the same polyurethane coats that the rest of the floors did. I looked in my window and I noticed after the polyurethane had been put down the stain that they simply did not match at all. Because red oak that is 60 years old is not the same as brand new red oak. So I called him and he came out. Immediately, that day or the next day, got on it. First of all he tried to add a stain to some polyurethane and he said that didn't work. So what he did was he personally sanded off the polyurethane on the new hardwood and stained it, and then polyurethaned it. It matches perfectly the 60 year old red oak hardwood floor. People cannot tell the difference between the brand new hardwood floor and old hardwood floor. I give him A+ for professionalism, promptness of service, and knowledge of what he was doing. I cannot speak highly enough of him. I don't remember what it cost, but it was in the middle of the quotes I got. I got several quotes. He was the best contractor I had to deal with during my entire renovation. My house was built in 1940 which is 57 years old. And he got the brand new red oak to match it perfectly. That's a guy who knows what he is doing. He was just absolutely excellent.
Description of Work: He sanded and refinished the floors in my entire house. He put in new hardwood flooring in my kitchen.
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Yes, I recommend this pro
Elise K.
11/2016
hardwood floor
+ -1 moreBeautiful and thorough work - quite impressed by the end product. Was also impressed by honesty. We thought we needed more done and he talked us out of it.
Description of Work: Refinishing 2 rooms
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Yes, I recommend this pro
$4,000
ROBIN W.
06/2016
floor cleaning
+ -1 moreI would give them a A+ all the way around. They were VERY clean, and the price was reasonable. They have quality machines that helped to suck up any saw dust that may been have lingering around. They were efficient and did a beautiful job. I highly recommend them.
Description of Work: Stripped and refinished old floors, and then they sanded and refinished the final floors.
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Yes, I recommend this pro
dk F.
04/2016
flooring contractor, hardwood floor
+ 0 moreMr Hough told us exactly what to expect of the entire process. He advised us how to keep the fumes from permeating the entire house, he told us how many days it would take, he was punctual , and rehung closet and bed room door. Oh, yes, and the resulting floor is beautiful !
Description of Work: Strip and refinish bedroom floor.
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Yes, I recommend this pro
$750
Jesse C.
03/2016
flooring contractor, hardwood floor, floor cleaning
+ 1 moreJeff provided the estimate and Bob did the work. Both were a pleasure to work with and we are thrilled with how it looks. This is the third house we've purchased and had someone come in to refinish wood floors and third company we've used; Bob did an amazing job and also left the house almost completely dust free.
Description of Work: Sanded and sealed all the floors and stairs in our two story home, which included original oak hardwoods from 1933 and newer thin maple planks in an addition. Previous owner had painted and poorly sanded oak and maple floors so wasn't sure what to expect but the end result is gorgeous.
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Yes, I recommend this pro
$4,280
William A.
06/2015
flooring contractor, hardwood floor
+ 0 moreFantastic job! Bob was a great person and did a wonderful job for us. The floors now look like they are new.
Description of Work: Refinished all of our hardwood flooring
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Yes, I recommend this pro
$2,500
Katrina V.
04/2015
hardwood floor
+ -1 moreOur floors look great - the pictures don't quite do them justice, they look even better in person. The first rooms that people will see when they come into our house are really beautiful now. Jeff was very professional and clear about what he would need to do the floor and how long it would take. His estimate was also on target, he did not go over the estimated cost. He can be a little hard to get a hold of via email - calling is your best bet.
Description of Work: Jeff refinished two rooms in our new house (the dining room and the formal living room). The floors needed to be done before we could move in. He sanded them (virtually no debris!) and applied 3 coats of oil based polyurethane.
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Yes, I recommend this pro
$980
frances H.
03/2015
hardwood floor
+ -1 moreThe company no showed the appointment and I wasn't happy.
Description of Work: Called for an estimate and they were supposed to come out.
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Nicholas D.
03/2015
flooring contractor, hardwood floor
+ 0 moreI wanted my hardwood oak floors refinished at my house and called several vendors on Angie's List to get a quote. Jeff called back the same day and came out later that afternoon to write up a quote. Other vendors did not call until several days later. Jeff made quick work and was very professional throughout the process. The floor looks great and did not cost as much as other reviews I have read on other vendors' pages. I would highly recommend Jeff and will be calling back in the future if I decide to have more work done.
Description of Work: Jeff refinished my hardwood flooring throughout my lower level.
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Yes, I recommend this pro
$2,100
Christopher L.
10/2014
flooring contractor, hardwood floor
+ 0 moreWow, what can I say about these guys... absolutely amazing work. Jeff came out and did the estimate earlier this Summer. Bob (Jeff's partner) did the work. We did the upstairs months ago, then the main level was finished yesterday. The upstairs bedrooms were straightforward sand and 3 coats of finish. The main level required fingering in of some new planks to match the existing 50-year-old floors, followed by sanding and 3 coats. Nobody would ever recognize the mix of old and new. We did a whole house remodel over the last 6 months, and have had so many trades in and out. By far, Bob was the most meticulous of all. He is passionate about his work and it shows.
Description of Work: Refinished floors in multiple phases for whole house reno in Upper Arlington (50 year old house).
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Yes, I recommend this pro
$4,340
Christine B.
08/2014
flooring contractor, hardwood floor
+ 0 morenever received written estimate for refinishing hardwood floors on second floor, expected by email
Description of Work: provided free evaluation of current, original hard wood flooring in home and options available for preservation. additional information was requested for consideration of refinishing original hard wood floors on second floor.
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Yes, I recommend this pro
Elizabeth L.
07/2014
flooring contractor, hardwood floor
+ 0 moreRefer to the above description
Description of Work: As recommended on Angie's list we called Jeffrey L. Hough a couple of months ago to come to our home to give an estimate on refinishing two floors; the kitchen and the library. Since he was near us he came the same day as the call, so we thought this is good. We were wrong. Here is what he didn't want to do:He didn't want to move anything, and the kitchen only had two things to move. (We are in our seventies and we can't do it, that's why we called for help.)He didn't want to move anything in the library...we were not asking him to move and dust the books, just to cover them.He didn't want to seal off the rest of the house to keep out the dust and dirt.He didn't want to give us a ball park estimate. (and didn't)He didn't want to give us a business card. (and didn't)He didn't want to put three (or more) coats of polyurethane on saying two was all we needed and I know better than that.He said he and his guys are used to doing empty rooms. So, he should state that in his numerous ads. I wouldn't have bothered him.He said he would email us or call us with an estimate...he didn't. We have not heard a word from him and now we would not do business with him, if he asked, under any circumstances.He left knowing our land line telephone number, but now we got rid of it, but that has just been in the last two weeks. He had plenty of time to figure doing two rooms.He left with my email address which he said he'd like to use, but didn't. If he lost both the phone and the email, he knows the house and the address, so I find no excuse for this highly rated refinisher to be so cavalier. HE GETS NO STARS FROM ME. D. Lechler
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TOM M.
06/2014
flooring contractor, hardwood floor
+ 0 moreJeff and his partner did a great job. The floors in this 100+ year old house were in poor shape. Jeff was very honest about what could and could not be done with these floors and the potential risks in refinishing rather than replacing the floors. Ultimately, we elected to refinish the floors and they did a beautiful job. The floors were beautifully sanded and refinished with 3 coats of oil based polyurethane. Additionally, there was very minimal dust throughout the house. It was easy and they were very sensitive and flexible with my timing demands. I'd highly recommend Hardwood Elegance. It's clear they take pride in their work.
Description of Work: Refinished floors - 2 bedrooms and a hallway
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Yes, I recommend this pro
$1,800
Juanita F.
06/2014
hardwood floor
+ -1 moreMr. Hough helped us restore our home following water damage and he completed our job exactly the way he told us he would. Our floors were sanded and varnished beautifully. We are truly satisfied with the results. If you ever have the privilege of working with him you will see why I nicknamed him "Mr. Elegant"
Description of Work: Sanded and refinished my oak flooring. Approximately 1050 sq. ft.
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Yes, I recommend this pro
$3,500
Kevin M.
04/2014
hardwood floor
+ -1 moreI didn't know much about wood floors but we wanted to try and save the wood floors on a house we purchased. Sorted angie's list by maximum reviews and came across Hardwood Elegance. We are really impressed with them, think they did a fantastic job, will definitely use them again on another property and if you are reading this should give them STRONG consideration! Refinished hardwood floors in family room, hallway and three bedrooms. Jeff and his guys are great all around...showed up on time for estimate, honesty with what can and can't be done to the floors, floors look great, finished when they said they were and were reasonbally priced! Most of us consumers hope for the "oh it will only need resurfaced or some poly" but Jeff shot us straight to also prevent future problems...for example informed us of some past insect issues that required a few boards replaced, a pet stain that would not come all the way out and the top coat was varnish not poly so it needed sanded down.
Description of Work: Refinished hardwood floors in family room, hallway and three bedrooms after carpet was removed.
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Yes, I recommend this pro
$2,445
Eric S.
03/2014
flooring contractor, hardwood floor
+ 0 moreIt went great! Although Jeff could have told us we needed a sanding, buff, stripping, etc., he recommended a product to help us get rid of the film on our floors, which was very professional and honest, and very much appreciated!
Description of Work: Jeff came to the house to look at a film on our hardwood floors.
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Yes, I recommend this pro
William M.
03/2014
hardwood floor
+ -1 moreThey did a craftsmanship job. They were pleasant to be around while they completed their work.
Description of Work: They refinished our wooden floors.
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Yes, I recommend this pro
MICHAEL S.
02/2014
carpet installation, flooring contractor, hardwood floor
+ 1 moreI had one estimate from another top Angie's List provider who I think would also have done a good job, but Hardwood Elegance came in significantly lower on price. I had a family emergency crop up which made it important to get the work done and get into the house quickly, and they were able to get me on the schedule almost immediately and co-exist with another contractor doing foundation repair at the same time. The results speak for themselves...check out the pictures!
Description of Work: Jeff and his team pulled up the existing carpet, removed the carpet tack, and cut the carpet into strips and put it at the curb so it was ready for bulk pickup. They refinished the hardwood in four rooms and a hallway, including several closets, and applied three coats of polyurethane.
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Yes, I recommend this pro
$2,000
Meredith J.
02/2014
flooring contractor, hardwood floor
+ 0 moreWow! It's absolutely unbelievable how different our floors look after Jeff worked his magic! We recently purchased the house and we could tell the original hardwood floors had been neglected for a long time. Jeff restored them to their natural beauty and they look fantastic! He texted us pictures of his progress from day to day which was great because we could see what a difference each step made. He has special equipment that a lot of other floor people don't have which prevented a lot of dust from going everywhere (we've heard horror stories about the dust that gets everywhere while floors are being sanded). He walked us through the process and also told us the best way to care for them. We got 2 other estimates besides Jeff; his price was in the middle. After talking with him we could tell her truly cared about restoring the floors to their natural beauty and made recommendations based on that. We had another area we were interested in having sanded and sealed and he was very honest and told us that they didn't need it yet. We are so happy with our experience and we would recommend Jeff to everyone!
Description of Work: Sanded and sealed our hardwood floors on the first floor of our 103 year old house.
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Yes, I recommend this pro
$2,100
Jonathan M.
01/2014
hardwood floor
+ -1 moreThe work is absolutely fantastic. We only wish we had Jeff do our entire house (That will come). He was prompt, courteous, worked well with the folks doing work in the house and was honest. Additionally, he came in under his original estimate.
Description of Work: Removed tile, which had hardwood underneath, refinished floors in 3 rooms, added transition piece.
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Yes, I recommend this pro
$1,600
ALLEN M.
12/2013
hardwood floor
+ -1 moreThe estimate was provided several weeks before the work was performed to accommodate their schedule and to correspond with our travel schedule. This way we could take advantage of a previously scheduled trip and be out of the house when the finishing work was performed. Jeff made the visit to prepare the estimate and Bob did the installation and finishing. The installation of the new floor required weaving of the flooring to blend with the adjacent entry way flooring. The results are such that it is impossible to tell that the new floor has not always been there. Bob's craftsmanship is impressive and he also was very helpful in selecting the best stain color to blend with the other wood work. We selected Hardwood Elegance in part because of the promise of very little dust with the equipment that they use and we were not disappointed. The amount of dust throughout the house was remarkably small. The only glitch was some circular scratches in the finish apparently caused by some debris caught in the disk of sander. Bob pointed this out immediately upon our return and refinished the entire floor again within a few days at no cost to us. This resulted only in a minor inconvenience. The finished floors look great and have held up very well. We are pleased with the results and were very pleased to work with Hardwood Elegance. The only complaint is that the communication prior to the estimate and during the period between the estimate and the start of the work was not as smooth as would be desired.
Description of Work: Installed oak flooring in family room. Finished the new floor and refinished the adjoining floors throughout the first floor of the house.
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Yes, I recommend this pro
$9,500
Contact information
21 Knights Bridge Dr W, Pickerington, OH 43147
Service hours
Sunday:
7:00 AM - 9:00 PMMonday:
7:00 AM - 9:00 PMTuesday:
7:00 AM - 9:00 PMWednesday:
7:00 AM - 9:00 PMThursday:
7:00 AM - 9:00 PMFriday:
7:00 AM - 9:00 PMSaturday:
7:00 AM - 9:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Carpet Sales and Installation
FAQ
Hardwood Elegance Flooring Co is currently rated 4.9 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hardwood Elegance Flooring Co accepts the following forms of payment: Check
Yes, Hardwood Elegance Flooring Co offers free project estimates.
No, Hardwood Elegance Flooring Co does not offer eco-friendly accreditations.
No, Hardwood Elegance Flooring Co does not offer a senior discount.
No, Hardwood Elegance Flooring Co does not offer emergency services.
No, Hardwood Elegance Flooring Co does not offer warranties.
Hardwood Elegance Flooring Co offers the following services: Refinish hardwood flooring
Contact information
21 Knights Bridge Dr W, Pickerington, OH 43147
Service hours
Sunday:
7:00 AM - 9:00 PMMonday:
7:00 AM - 9:00 PMTuesday:
7:00 AM - 9:00 PMWednesday:
7:00 AM - 9:00 PMThursday:
7:00 AM - 9:00 PMFriday:
7:00 AM - 9:00 PMSaturday:
7:00 AM - 9:00 PM