Hardwood Elegance Flooring Co

THE FLOOR HAD A LOT OF STAINS LEFT FROM CARPET PADDING. JEFF'S DUSTFREE SANDING PROCESS REMOVED ALL OF THE STAINS. HE APPLIED THREE COATS OF POLYURETHANE. THE FLOOR LOOKS TERRIFIC.

WE HAD JEFF COME OUT SEVERAL TIMES TO FIGURE OUT WHAT WOULD BE NEEDED IN TERMS OF REPAIR. WE WERE PURCHASING THE HOUSE AND ONLY HAD A FEW WEEKS BEFORE MOVING IN, TIMING OF REFINISHING THE FLOORS WAS IMPORTANT. AFTER WE HAD SCHEDULED HIM TO DO THE WORK WE DECIDED TO HAVE OUR HEATING/COOLING SYSTEM COMPLETELY REPLACED. THIS MEANT TAKING OUT RADIATORS WHICH CREATED A LOT OF REPAIRS IN THE HARDWOOD FLOORS WHERE THE PIPES WENT THROUGH THE FLOORS AND SOME MOISTURE DAMAGE. FAVRET TOLD US THEY HAD WORKED WITH JEFF BEFORE AND WOULD BE WILLING TO FIGURE OUT HOW TO GET US TAKEN CARE OF SO WE COULD MOVE ON SCHEDULE. SOMEHOW THEY MADE IT HAPPEN. JEFF'S PARTNER BOB DID MOST OF THE WORK. THEY WERE SURE TO WARN US THAT BECAUSE OF THE DIFFERENCE IN AGE OF THE WOOD, THEY MAY NOT MATCH EXACTLY. THE FLOORS LOOK GREAT. THE WORK WAS DONE ON TIME, THE REPAIRS WERE DONE, THERE WAS VERY LITTLE DUST, THEY CLEANED UP EVERY DAY, AND WERE PLEASANT TO HAVE AROUND. I WOULD RECOMMEND THEM HIGHLY.

OUTSTANDING JOB! NO MESS, VERY COURTEOUS, BEAUTIFUL FLOORS. HANDLED EVERYTHING FROM MOVING THE FRIDGE AND PIANO TO CLEANING UP. PRICE WAS RIGHT. HIGHLY RECOMMENDED!

AN EXCELLENT JOB ALL AROUND. BOB WAS VERY ATTENTIVE TO DETAIL AND TOOK GREAT PRIDE IN HIS WORK. NO COMPLAINTS.

WONDERFUL RESULTS. THEY DID COME BACK TO CHANGE SOMETHING TO MY PREFERENCE WITHOUT CHARGE. DEFINITELY ABOVE & BEYOND MY EXPECTATIONS.

REFINISHER WAS PUNCTUAL, PLEASANT, AND VERY CLEAN.

HE CAME OUT TO GIVE ESTIMATE. HE WAS VERY HONEST ON THE INVESTMENT WITH THE FLOOR AND ADVISED US TO NOT GO WITH THE FLOORING SINCE WE WERE MOVING OUT WITHIN THE NEXT FEW YEARS EVEN THOUGH HE KNEW HE WOULD NOT BE GETTING THE BUSINESS FROM US.

MY FLOORS LOOK BEAUTIFUL. THE WORK WAS EXCELLENT. I RECEIVED GREAT ADVICE ON WHAT TO DO TO THE FLOORS, INCLUDING PROBLEM SPOTS. PRICE WAS COMPETITIVE. THE PERSON WHO PERFORMED THE WORK WAS VERY KNOWLEDGEABLE, TIMELY, POLITE AND REALLY WENT OUT OF HIS WAY TO ASSIST ME WITH PROBLEMS/QUESTIONS ON THE FLOORS AND BEYOND THE FLOORS. HE KEPT ME INFORMED NIGHTLY ON HIS PROGRESS, AND WHAT I SHOULD EXPECT. I WOULD HIGHLY RECOMMEND THIS COMPANY.

JEFF RESPONDED QUICKLY TO MY CALL AND CAME OUT TO GIVE ME AN ESTIMATE. HE CLEARLY EXPLAINED WHAT THEY WOULD DO, AND THE FACT THAT NOT ALL OF THE STAINS WOULD COME OUT WITH REFINISHING. BOB CAME TO WORK ON MY FLOORS ON THE DAY THAT WE HAD SCHEDULED. HE IS VERY PERSONABLE AND PROFESSIONAL, AND WORKED DILIGENTLY TO GET THE JOB DONE. HE DID AN EXCELLENT JOB. I AM VERY HAPPY WITH THE FINAL APPEARANCE OF MY FLOORS, AND HAVE RECOMMENDED THEIR SERVICES TO OTHERS.

I WOULD RECOMMEND THIS COMPANY TO ANYONE. JEFF WENT OUT OF HIS WAY TO ESTIMATE THIS JOB QUICKLY, AND SPENT A GREAT DEAL OF TIME TALKING WITH US ABOUT THE CURRENT CONDITION OF OUR HARDWOOD FLOORS. JEFF'S PARTNER, BOB, DID THE ACTUAL WORK; HE IS FANTASTIC. HE SQUEEZED US INTO HIS ALREADY JAM-PACKED SCHEDULE AND FINISHED IN UNDER A WEEK. THE FLOORS ARE GORGEOUS AND METICULOUSLY REFINISHED. IN ADDITION, BOB IS ONE OF THE NICEST PEOPLE I VE EVER MET. CERTAINLY, ONE OF THE HARDEST WORKING.

HE DID AN EXCELLENT JOB. THERE WAS NO DUST WHATSOEVER. HE USES EQUIPMENT THAT ELIMINATES DUST. HE IS ALSO VERY PROFESSIONAL AND CONSCIENTIOUS, HE IS VERY FASTIDIOUS ABOUT DETAIL AND WILLING TO ANSWER ALL OUR QUESTIONS. HE EXPLAINED EXACTLY WHAT HE WOULD BE DOING. AFTER EACH DAY, HE CLEANED UP SO WELL WE COULD NOT EVEN TELL HE WAS THERE. HE IS VERY PROMPT ABOUT MAKING THE APPOINTMENT AND KEEPING WITHIN THE SCHEDULED TIME. HE IS VERY EASY TO TALK TO, AND FRIENDLY. I WOULD HIGHLY RECOMMEND HIM. JEFF TAKES GREAT PRIDE IN HIS WORK. HE IS EVEN WILLING DO SMALLER JOBS. IN OUR SITUATION, HE REFINISHED ONLY 300 SQUARE FEET.

THIS IS THE SECOND TIME WE HAVE USED HARDWOOD ELEGANCE. JEFF GAVE US A LOT OF ADVICE UP-FRONT, SO THAT WE COULD COORDINATE HIS WORK AROUND THE WALL REMOVAL AND TEAR OUT THAT WERE PERFORMED BY SOMEONE ELSE. JEFF IS EXTREMELY RELIABLE, AND THE QUALITY OF HIS WORK IS OUTSTANDING. WE ARE VERY PLEASED, AND WOULD USE HARDWOOD ELEGANCE AGAIN.

I CALLED JEFF TWICE TO GET AN ESTIMATE. WHEN HE FINALLY CAME OUT TO MY HOUSE HE WAS ARROGANT AND CONDESCENDING. EVEN MY 17 YEAR OLD DAUGHTER COMMENTED HOW ARROGANT HE WAS AND MUST NOT WANT OUR BUSINESS. I ASKED ABOUT FLUSH MOUNT FLOOR VENTS, HE KEPT SAYING THEY WERE A LOT OF WORK. I ASKED HIM TO PRICE THE JOB WITH AND WITHOUT THEM. I HAVE NEVER RECEIVED AN ESTIMATE IN THE 2 WEEKS SINCE. I HAVE A HARD TIME BELIEVING ALL THE GOOD REVIEWS ON ANGIE'S LIST REGARDING HARDWOOD ELEGANCE. THIS IS MY FIRST BAD REVIEW. I WOULD NEVER HIRE A COMPANY WHO MAKES ME FEEL LIKE I AM NOT WORTHY OF THEIR TIME.

JEFF WAS ON TIME FOR THE ESTIMATE AND GAVE A CLEAR DESCRIPTION OF THE WORK THAT WOULD BE DONE. HE POINTED OUT SOME REPAIR WORK THAT I DIDN'T KNOW WAS POSSIBLE. BOB (WHO PERFORMED THE WORK) DID A BEAUTIFUL JOB AND WAS PLEASANT TO WORK WITH. I WAS AMAZED AT HOW LITTLE DUST WAS GENERATED. A FRIEND OF MINE RECENTLY HIRED SOMEONE ELSE TO DO SIMILAR WORK AND HER HOUSE WAS A DUSTY MESS FOR WEEKS. MY HOUSE WAS SPOTLESS. MY FINAL INVOICE WAS EXACTLY AS ESTIMATED EVEN THOUGH SOME OTHER WORKERS IN THE HOUSE CAUSED BOB SOME DELAY. I'D RECOMMEND THEM TO ANYONE.

OF THE THREE ESTIMATES WE GOT, JEFF'S WAS JUST A FEW HUNDRED MORE THAN THE LOWEST, AND ROUGHLY HALF THAT OF THE HIGHEST. HE WAS THE ONLY ONE WHO USED DUSTFREE EQUIPMENT AS STANDARD PRACTICE, NOT FOR AN ADDITIONAL CHARGE, AND THE ONLY ONE WILLING TO WORK WITH US TO MEET OUR TIGHT MOVE-IN SCHEDULE. HE WAS VERY PROFESSIONAL - CLEARLY EXPLAINED THE PROCESS, ANSWERED ALL QUESTIONS, GAVE RECOMMENDATIONS FOR CARE AND CLEANING, AND DID A PHENOMENAL JOB - OUR FLOORS LOOK FANTASTIC! HIGHLY RECOMMEND!

HE REPAIRED IT PERFECTLY, HE FOUND BOARDS THAT WERE AN EXACT MATCH, AND I HAD BOARDS THAT WERE 2" BOARDS AND THEY DON'T EVEN MAKE THOSE ANYMORE. HE STAINED THEM AND YOU CAN'T EVEN TELL WHICH BOARDS WERE REPLACED. I WOULD USE HIM AGAIN.

MR. HOUGH HAS A REMARKABLE WAY OF DOING FLOORS. HE USES THE BEST EQUIPMENT THAT IS COMPLETELY DUST FREE. HE WAS TIMELY, HARD WORKING AND CLEANED UP THE WORK AREA DAILY. HIS ATTENTION TO DETAIL WAS GREATLY APPRECIATED. A REAL PRO THAT I WOULD HIRE AGAIN. HIS PRICES ARE COMPETITIVE AND THE RESULTS ARE OUTSTANDING!!

EXCELLENT WORK. JEFF HOUGH, OWNER, ANSWERED ALL OUR QUESTIONS BEFORE THE WORK WAS DONE AND WAS VERY COOPERATIVE TO MEET OUR SCHEDULE. GREAT EXPERIENCE.

JEFF DID A WONDERFUL JOB! HE GAVE ME AN ESTIMATE AND TOLD ME WHAT TO EXPECT FROM THE FINISHED FLOOR. THE PRICE WAS EXACTLY THE SAME AS THE ESTIMATE THAT HE GAVE ME. THE FLOOR WAS EXACTLY WHAT HE TOLD ME IT WOULD BE LIKE. HE DID THE WORK WHILE WE WERE OUT OF TOWN AND WE CAME BACK TO A COMPLETED FLOOR. THERE WAS HARDLY ANY ODOR OR DUST FROM THE JOB. HE DID A GREAT JOB, AND IS VERY NICE AND EASY TO WORK WITH. ANSWERED ALL OF OUR QUESTIONS BEFORE AND AFTER. GAVE US TIPS ON CARE OF THE FLOOR. I WOULD HIGHLY RECOMMEND HIM AND WOULD DEFINITELY USE HIM AGAIN!

BOB DID A GREAT JOB. HE WAS PUNCTUAL, FRIENDLY AND POLITE. AS ADVERTISED, THERE WAS MINIMAL DUST. WE ARE VERY HAPPY WITH THE FLOOR. IT LOOKS GREAT.

I WAS MOST IMPRESSED WITH THE RECOMMENDATIONS FROM ANGIE'S LIST AND THE PRICE WAS VERY COMPETITIVE. THE FLOORS HAD BEEN IN OK CONDITION AT THE TIME OF PURCHASE. THE FLOORS ARE NOW ABSOLUTELY GORGEOUS. JEFF AND BOB TAKE A GREAT DEAL OF PRIDE IN THEIR WORK. BOB PERFORMED THE JOB AND WAS FRIENDLY, PROFESSIONAL AND VERY HELPFUL. THE COMPANY WHO WAS IN TO DO PAINTING WAS SO IMPRESSED WITH THE WORK IN PROGRESS THAT HE ASKED BOB FOR HIS CARD AND HAS TOLD US THAT HE WILL DEFINITELY RECOMMEND THEM TO OTHERS HE TRANSACT BUSINESS WITH.

THE WORK WAS DONE BY BOB HUMNEY, AND WE COULDN'T BE MORE PLEASED. HIS WORKMANSHIP IS EXCELLENT AND OUR 18 YEAR OLD FLOORS NEVER LOOKED AS GOOD AS THEY DO NOW. THE COLOR OF THE STAIN HE CHOSE IS GREAT AND HE WAS ABLE TO BRING OUT THE GRAIN OF THE OAK IN A WAY THAT WE HAD NOT SEEN WITH THE ORIGINAL FINISH. BOB TOOK THE TIME TO EXPLAIN THE PROCESS WHICH WAS VIRTUALLY DUST FREE. AT THE CONCLUSION OF THE JOB, HE PROVIDED US WITH A FLOOR CARE KIT AND EXPLAINED HOW TO USE IT. HE ALSO HELPED US MOVE SOME OF OUR FURNITURE BACK ONTO THE REFINISHED FLOOR. THE PROCESS REQUIRED ABOUT 7 DAYS. WE WOULD HIGHLY RECOMMEND THIS COMPANY TO ANYONE CONSIDERING TO HAVE THEIR FLOORS REFINISHED.

JEFF AND BOB ARE PROFESSIONAL, COURTEOUS, EXPERIENCED, CLEAN UP AFTER THEMSELVES, PROMPT, AND I WOULD HIGHLY RECOMMEND THEM TO ANYONE WHO NEEDS THEIR HARDWOOD FLOORS REFINISHED.

GREAT JOB OVERALL. THEY REFINISHED AND APPLIED POLYURETHANE IN 8 ROOMS, SEVERAL HALLWAYS, AND 2 STAIRCASES. ONLY MINOR ''PROBLEMS'' WE HAD WERE THAT THEY DON'T TO THE RISERS (THE VERTICAL PORTION OF STAIRS) AND THAT I HAD TO CALL TO REQUEST THAT JEFF DROP OFF THE ESTIMATE, SINCE ABOUT 2 WEEKS HAD ELAPSED. BUT, WE'RE JUST GOING TO PAINT THE RISERS, AND JEFF WAS APLOGETIC FOR NOT GETTING ME THE ESTIMATE. I REALIZE IT'S HARDER FOR A 2-EMPLOYEE OPERATION TO KEEP UP ON ALL THAT ''OFFICE''-TYPE WORK THAN FOR A LARGER COMPANY. ONCE THEY SCHEDULED THE TIME, THEY WERE IN AND OUT ON TIME. I WOULD HIRE JEFF AGAIN. THE FLOORS ARE BEAUTIFUL!

HARDWOOD ELEGANCE FLOORING DID A FANTASTIC JOB IN A TIMELY FASHION. THEY ATTENDED TO EVERY DETAIL WITH THE HIGHEST QUALITY WORK. WE WERE VERY PLEASED WITH OUR EXPERIENCE AND WOULD RECOMMEND THEM HIGHLY!