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Green Touch Irrigation

4.7(
105
)

Lawn Irrigation, Lawn and Yard Work, Lawn Fertilization & Treatment,

... +2 more

About us

Family owned & operated. 5 year warranty.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Spring turn-on, fall winterization, repair of all major brands and backflow testing, lawn irrigation. Free Estimates on quotes for irrigation system installations. Certified Backflow Testing

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.7105 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
2%
1
3%
Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Write a review
Showing 76-100 of 105 reviews
Kai L.
12/2015
5.0
lawn service, irrigation systems
  + 0 more
get work done, no hassel
Description of Work: winterize my sprinkler system
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Response from Green Touch Irrigation
Thank you for your business and taking the time to review our company!
Sandra S.
12/2015
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Winterize irrigation system
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Green Touch Irrigation
Thank you for your business and taking the time to review our company!
Brian A.
12/2015
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Winterization of my system was handled promptly and professionally. I could not have asked for better service.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Green Touch Irrigation
Thank you so much for taking the time to complete this review. It was a pleasure working with you and look forward to an ongoing business relationship in the spring!
Cynthia S.
10/2015
4.0
irrigation systems
  + -1 more
unknown
Description of Work: Install and maintain residential irrigation system.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Green Touch Irrigation
Thank you for taking the time to review our company. We appreciate your business and look forward to continuing to work with you!
Phil B.
09/2015
5.0
irrigation systems
  + -1 more
.
Description of Work: I would highly recommend.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Green Touch Irrigation
Thank you for taking the time to submit a review. We have enjoyed working with you and hope to continue into the future!
Ed M.
07/2015
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Backflow prevention testing
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Green Touch Irrigation
Thank you for taking the time to review/rate our services. We appreciate your business!
Amit B.
07/2015
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Winterization of irrigation system. No issues - prompt service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Green Touch Irrigation
Thank you for your review! We appreciate your business!
jane P.
07/2015
3.0
irrigation systems
  + -1 more
The service was very average.
Description of Work: I purchased a deal for spring sprinkler system start-up/tune-up.
Rating CategoryRating out of 5
$59
Response from Green Touch Irrigation
Thank you for your review. I have reached out to you regarding additional repairs needed to your system. However, I have not heard back. I would be happy to discuss your review/comments further to get a better understanding of your concerns. I will attempt to reach out again today. Thank you.
Brett Y.
07/2015
5.0
irrigation systems
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Green Touch Irrigation
Thank you for your review! If you need anything else in the future, we would be happy to continue working with you!
Charles S.
07/2015
5.0
irrigation systems
  + -1 more
unknown
Description of Work: They showed up on time and provided excellent service. I had a leak and they repaired it and several broken heads. They also completed the back flow test.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$535
Response from Green Touch Irrigation
Thank you for your review! We look forward to continuing to work with you.
Martha R.
05/2015
5.0
irrigation systems
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carolen W.
02/2015
5.0
irrigation systems
  + -1 more
They did a fine job.
Description of Work: I purchased a Big Deal for them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Nici W.
01/2015
2.0
lawn service, lawn treatment, irrigation systems
  + 1 more
unknown
Description of Work: The irrigation team is easy to work with, and did good work so long as a manager was on site to lead the team. They are very hard to get a hold if by email or on the phone and not a very professional interaction when you get a hold of their office. The same company also runs an organic yardcare service which was terrible. We bought an annual fertilizer package, mulch for the yard, and fall aeration/seeding. The aerator tore the wire to our invisible dog fence, tried to fix it poorly with scrap wiring, and didn't tell us (we figured it out the hard way). After repeated emails and calls to the office, the first fertilizer was put down about a month too late, after weeds had rooted, and we had weeds all summer. They outsourced our yard mulching to another company who didn't apply the mulch how we asked and we were told "that's not our problem" by the outsourced company and neither company resolved the issue for us. | |The irrigation team is the only bright spot. Otherwise they are very disorganized, unprofessional and overpriced.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Green Touch Irrigation
It is very upsetting to read this review as it is an inaccurate reflection of the services provided by our company. Please bear with me as I address each area of the review. COMMUNICATION: All communication regarding services was done between myself and this reviewer's husband. I have email documentation of every conversation that was promptly responded to, all questions answered, and clear communication on what was being provided and when. I have reviewed all emails and there is no indication of any problems or concerns. IRRIGATION: The customer bought in Spring 2014 the turn on and shut down of irrigation system as well as a few repairs noted in the spring. The customer did not express any concerns with the services provided at any time in regards to the irrigation. ORGANIC SERVICES: All information regarding how the organic fertilizer works was provided to customer. They agreed to the services on April 9, 2014 at 12:57 p.m., I responded at 3:50 p.m. on the same day to let them know we would be out within a week for the first application. I have email documentation that this was ok with the customer. An email was sent out the week prior to when every application was going to be completed. At no time did the customer report concerns with the results of the applications or the timing of the application. MULCH: By the time the customer confirmed they wanted the mulching, we were in the midst of the busiest part of the spring irrigation turn ons. I let the customer know that the time frame they needed/wanted would not be possible from us and provided them with another landscape company we had worked with previously that could do the work and went into detail about how this could be accomplished. The customer agreed to this. All payment for the work was done directly to that landscape company. I received no notification of any problems or concerns with this plan or the work that was done. AERATION/OVERSEED: This was not a service that we provided to the customer at any time during the 2014 season. We did not aerate the lawn, therefore, there is no possible way that could have damaged their dog fence. I have documentation of the irrigation winterization on 11/3/14 at 8:11 a.m. There was no employee present at the home on 9/8/14 as stated in the review. PROFESSIONALISM: Our company has worked at this residence for many years and all communication has been clearly documented and done between this reviewer's husband and myself. At no time were any concerns regarding the professionalism, organization, or communication between either party. Unfortunately, it appears there are some significant misunderstandings regarding some specific work done. I have already reached out to the customer to receive clarification of the information presented. We are very specific in the work that we do and clearly document all services/communication. We are always willing to discuss and address any concerns with the customer at the time of the concern to resolve the situation immediately. It is upsetting to see the negative comments regarding our company only presented through this review instead of directly to us. However, we have reached out to the customer to come to a resolution and address any concerns that may still exist.
Karen P.
12/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Winterized my sprinkler system, checked/drained outdoor valve and checked each individual sprinkler head. Very thorough.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Green Touch Irrigation
Thank you for the review. We appreciate your business!
Cori Z.
12/2014
5.0
holiday decorators
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Green Touch Irrigation
Thank you for the review. We appreciate your business!
Shaun Y.
12/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: fantastic, professional service
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Green Touch Irrigation
Thank you for the review. We appreciate your business!
FORREST W.
11/2014
5.0
irrigation systems
  + -1 more
They did a good job.
Description of Work: I bought a big deal for $59 for Sprinkler Winterizing and Inspection
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Green Touch Irrigation
Thank you for your business! We are glad to hear that you are happy with our services! Take care and we will be in touch in the spring!
Sai T.
10/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: They had to have multiple visits to start up the sprinklers. Couple of folks came and left, finally owner Eric came and completed the job. Eric is awesome, but others ??.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Green Touch Irrigation
Thank you for your review and feedback! I am sorry that our initial tech wasn't able to resolve the issue with your irrigation system. We are glad that Aric was able to locate and repair the wiring issue on your system, which can often be quite tricky and requires more specialized techniques. We appreciate your continued business since then and look forward to working with you again in the spring!
Rita C.
10/2014
4.0
irrigation systems
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Response from Green Touch Irrigation
Thank you for your review. I am sorry to see the lower marks in the areas of responsiveness and professionalism as this is the first that has been brought to our attention. All emails and phone calls are returned with 24 hours at the maximum. And I am not sure what the concerns regarding professionalism are. I wish this was brought to my attention when we scheduled your winterization appointment on 11/13/14, however, I will be reaching out to you today to see how we can change things for the future. Thank you.
Rich C.
07/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Back flow testing inspected the irrigation system and turned it on. They were great to work with.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from Green Touch Irrigation
Thank you so much for the review. We appreciate you taking the time to provide feedback to us! Please let us know if you need anything else prior to your winterization this fall!
Amresh S.
06/2014
5.0
irrigation systems
  + -1 more
Awesome
Description of Work: Install Back up Pipe and Unit for my irrigation
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Response from Green Touch Irrigation
Thank you for taking the time to submit a review. We really appreciate it and look forward to continuing to provide quality services to you in the future!
Jason A.
06/2014
5.0
irrigation systems
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Green Touch Irrigation
Thank you for the review!
Harry C.
06/2014
1.0
irrigation systems
  + -1 more
unknown
Description of Work: They put flags by every sprinkler head that was leaking even slightly. They did not do adjustments as advertised. They then provided a quote of $1200 for replacing nearly all sprinkler heads. I continue to use it as is. We have the best looking lawn in the neighborhood.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$50
Response from Green Touch Irrigation
We first had contact with this customer on 3/29/14 when we were contacted upon purchase of the "Big Deal". A response was sent back to him on the same day, 3/29/14, to begin discussing scheduling preferences. On 3/31/14 the customer responded back and we confirmed an appointment time of 4/22/14 between 8-9 a.m. The customer let us know that his irrigation system was installed in 1997 and that he had at least 3 Hunter sprinkler heads that would need replaced and asked for a cost. We provided the customer with the costs to replace the leaking sprinklers and also let him know if there were multiple heads, we often offer a discount, but could discuss further at the time of the appointment. We informed him of the 5 years parts and labor warranty he would receive. We also shared with the customer that our experience with the type of sprinkler head he reported having are notorious for various issues and that we used Rain Bird products because of their strong reputation in the irrigation industry. Our service tech arrived at the customer's home at 7:59 a.m. the day of appointment and was present for 48 minutes. During the turn on and inspection process, it was discovered that there was a significant number of leaking sprinklers, which would not be uncommon provided the information the customer gave us regarding the age of his system, the types of products used, and then most importantly- visual inspection (which was also available for the customer to observe). Our tech informed the customer of this, at which time, the customer became upset. Our tech called the owner who also spoke to the customer about his concerns and various options depending on what type of repairs he wanted to make. It is our philosophy to make sure customers are aware of any and all concerns on their irrigation system as this could result in significant increases in water bills and/or damage to lawns if left unnoticed and we do not want a customers to feel like we did not let them know of a problem observed on their system. We leave it to the customer's discretion on how they would like to proceed with recommendations/repairs. The customer did not want to make any repairs and our tech completed the appointment and left after being reprimanded by the customer. A follow up message was sent to the customer on 4/22/14 to further discuss any concerns he had during the appointment earlier that morning and we received no response. In regards, to the comment that sprinklers were not adjusted correctly, I was not present for the appointment and cannot provide 100% verification of whether or not this was completed, however, it is always our practice to properly adjust sprinkler heads. If for some reason this did not occur, the customer did not express this concern to the owner during their phone conversation nor during our attempt to follow up with him after the appointment. It is very unfortunate that the customer was not happy with our services, however, we worked really hard to provide thorough communication and services prior, during, and after the appointment despite the customer's reaction toward us.
Shan G.
05/2014
5.0
irrigation systems
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Karen P.
05/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Did spring blow out of irrigation system and discovered that the provider I used to winterize had not drained the outside line causing freeze damage nor did they check the heads and nearly all were broken and leaking which explained our mushy lawn. Replaced outside fixture and approx 27 sprinkler heads. Price for the heads seemed quite high but they installed for free and were able to complete the work on the same visit.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000

Contact information

PO Box 1015, Pickerington, OH 43147

http://www.greentouchonline.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Lawn Irrigation,
Lawn and Yard Work,
Lawn Fertilization & Treatment,
Holiday Decorating,
Snow Removal

FAQ

Green Touch Irrigation is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Green Touch Irrigation accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Green Touch Irrigation does not offer free project estimates.
Yes, Green Touch Irrigation offers eco-friendly accreditations.
No, Green Touch Irrigation does not offer a senior discount.
Yes, Green Touch Irrigation offers emergency services.
Yes, Green Touch Irrigation offers warranties.
Green Touch Irrigation offers the following services: Spring turn-on, fall winterization, repair of all major brands and backflow testing, lawn irrigation. Free Estimates on quotes for irrigation system installations. Certified Backflow Testing

Contact information

PO Box 1015, Pickerington, OH 43147

http://www.greentouchonline.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM