Columbus Floor Sanding Co

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MY TIME FRAME WAS 2 WEEKS AND I BELIEVE SHE MADE RECOMMENDATIONS SO SHE COULD SQUEEZE THE JOB IN, NOT WHAT WOULD LOOK BEST. DID NOT SHOW FOR 1ST APPOINTMENT DUE TO PHONE PROBLEMS ON HER END. RESCHEDULED FOR NEXT DAY. SHE RECOMMENDED THAT I RECOAT THE UPSTAIRS WHICH WAS RIGHT ON, BUT DOWNSTAIRS SHE DID NOT RECOMMEND TO SAND DOWN ROOMS THAT REALLY NEEDED SANDED AND RESTAINED. PRICE WAS HIGH AND I USED ANOTHER COMPANY THAT DID SAND THE ENTIRE FIRST FLOOR AT THE SAME PRICE.

JOANNE WAS QUICK TO COME OUT FOR THE ESTIMATE. THERE WAS A MISCOMMUNICATION ON THE DATE, BUT EASILY RESOLVED. I HAD CONCERNS ABOUT MY BATHROOM FLOOR, AS THERE WERE 2 SPOTS WITH OBVIOUS WATER DAMAGE, AND I DID NOT KNOW IF THEY WOULD STAIN WELL. I WAS ASSURED IT WOULD BE FINE, IT WAS NOT. I HAVE YET TO RECEIVE A CALL BACK ABOUT SOME QUESTIONS I HAVE.

THIS COMPANY DID NOT RETURN MY CALLS.

IT BEGAN WITH JOHN'S PUNCTUAL ARRIVAL AT ESTIMATE TIME. EVERY TIMELINE GIVEN THEREAFTER WAS PUNCTUAL AND ACCURATE. ANSWERED ALL OUR QUESTIONS, OFFERED VALUABLE SUGGESTIONS. DID A GREAT JOB KEEPING THE DUST AND CLEAN UP TO A MINIMUM. POLITE AND COURTEOUS, CONCERNED ABOUT OUR COMFORT AND THAT OF OUR CATS. OUR 35+ YEAR OLD HOUSE HAD FLOORS THAT HAD SEEN A LOT OF WEAR; SOME OF IT COVERED BY CARPET. THEY NOW LOOK ABSOLUTELY BEAUTIFUL AND I BELIEVE WILL INCREASE THE VALUE OF OUR HOME IF WE EVER SELL IT. GREAT TO WORK WITH. BEST OF ALL THE PRICE WAS EXCEPTIONAL FOR THE WORK.

HARD WOOD FLOOR - OLD HOUSE - FLOORS HAD BEEN COVERED W/CARPET. WHEN CARPET PULLED UP PLACES WHERE WOOD WAS CRACKED AND PIECES MISSING, BAD STAINS FROM PROBABLY PLANTS LEAKING THROUGH CARPET. JOHN, THE OWNER, WAS ON TIME, DID WORK AS PROMISED AND FLOORS LOOKED GREAT AFTER DONE.

unknown

THE COMPANY WAS EXCEPTIONAL! THEY ARE A FAMILY RUN BUSINESS. THEY WERE VERY HELPFUL IN SELECTING STAIN REMOVAL SOLUTION AND EXPLAINING PROCESS. WE WERE UNDER A TIGHT TIME CONSTRAINT TO GET THE JOB DONE. THEY WORKED WITH US TO MEET OUR DEADLINE. WHICH MEANT A SATURDAY AND SUNDAY. THE QUALITY OF THE WORK WAS EXCEPTIONAL. OUR FLOORS ARE BEAUTIFUL. WE REALLY ENJOYED WORKING WITH THE FAMILY. THE PRICE WAS LOWER THAN ALL OTHER QUOTES. WE HAVE RECOMMENDED THIS COMPANY TO EVERYONE WE KNOW!

KENNY WAS GREAT, WORKED VERY HARD AND OVERALL VERY SATISFIED WITH THE WORK. PRICES WERE GOOD.

THEY WERE JUST GREAT. IT IS A SMALL FAMILY OWNED COMPANY AND THE WHOLE FAMILY WORKED! THEIR PRICE WAS VERY REASONABLE. THEY ARE VERY PROFESSIONAL AND ATTENTIVE. THEY WERE VERY FLEXIBLE AND VERY EASY TO WORK WITH. THEY HAVE GREAT FOLLOW UP.

ONE OF THE MEN DOES NOT LIKE TO TALK TO THE CUSTOMERS TOO MUCH, BUT HIS WORK SPEAKS VOLUMES. AT FIRST I THOUGHT HE WAS BEING UNFRIENDLY, BUT AFTER MY FLOOR WAS FINISHED I REALIZED HE JUST DOES NOT LIKE TO BE DISTURBED, HE IS FOCUSED ON HIS JOB.

CONTACT JOANNE!! A LITTLE EXPENSIVE ON SHOE MOLDING.

Didnt show up on time. Got into argument with painters.

NEG COMMENT - GAVE MEMBER ESTIMATE AFTER LOOKING AT THE FLOOR. SP TOLD MEMBER TO TAKE TILE OFF AND LET FLOOR DRY THEY WOULD COME BACK TO SAND. SP GAVE ESTIMATE. FINALLY AFTER SEVERAL CALLS THEY CAME AND SP SAID THEY HAD NEVER SEEN THIS FLOOR.