Description of Work: Did a pretty good job, was very disappointed that they added on a trip charge.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$83
Aviva M.
02/2013
5.0
carpet cleaners
+ -1 more
Seamlessly
Description of Work: 3 areas of carpet cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
AMY K.
09/2010
5.0
carpet cleaners
+ -1 more
Great experience, great price. I used a coupon to get 7 rooms cleaned for $89- best price I could find anywhere. They came when they said they would (they call a half hour before they get there), were polite and professional, did the work, the carpets looked great and were dry by that evening. No complaints. I would definitely use again- especially if I can get that same price!
Description of Work: The cleaned the carpet in 7 rooms of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
elizabeth J.
08/2010
5.0
carpet cleaners
+ -1 more
They do a great job and the price is right.
Description of Work: They clean carpets on a regular basis.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suzanne T.
08/2010
5.0
carpet cleaners
+ -1 more
He went to work right away and did a very good job.
Description of Work: He cleaned our carpet and we had alot of "spots" and they came out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
PAULA M.
07/2010
4.0
carpet cleaners, upholstery cleaning
+ 0 more
I made the appointment on line Wednesday night for a Saturday morning appointment between 8am and Noon, the web sight stated I would get a confirmation call or email. I did not hear from the Company at all that week. On Friday night and Saturday morning I called the company and left 3 differant messages about the appointment. I figured they weren't coming since I never got a return email or phone call so I was out of the house when my phone rang about Noon and they said they would be at my home in 30 minutes to clean the carpets. Two guys arrived in about 30 minutes and did and excellant and thorough job, very professional. Overall I am very happy with the job however the lack of communication could have ended very badly.
Description of Work: Cleaned the carpet on the main floor, deodorized and used scotch guard, cleaned the recliner as well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$130
Vicki C.
06/2010
3.0
carpet cleaners
+ -1 more
Cleaned carpet but did not apply pet deoderizer as requested. They came out again and applied the deodorizer the next day however the carpet still smells.
Description of Work: clean and deodorize carpet.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$50
MICHELLE S.
10/2009
4.0
carpet cleaners
+ -1 more
I can schedule an appointment with them online and they give me a 5 hour time frame and come out any time within the time frame. The quality of their work is good and I have been satisfied with their service.
Description of Work: They clean the carpets for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
SHARRIE R.
09/2009
5.0
carpet cleaners
+ -1 more
They are very reasonably priced, they do a good job, and they come out right away. The quality is really good, I can make prompt appointments, and I pay about 1/3 of what I would pay with other carpet cleaning companies. We have a dog and she was urinating on the carpet so we had to have the carpets done monthly.
Description of Work: I have used Restore It to have my carpets cleaned several times. Last time they were here, they cleaned three or four areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Erica H.
09/2009
1.0
carpet cleaners
+ -1 more
I had called Restore-it due to their good rating and fair prices and had scheduled the service online. They gave me a window of time between 8-12. It came to 12:00 and I still had not heard from the techs (since they said they call 1/2 hour in advance of showing up). I called the number and Drew had answered and he said the crew might be running late and he would contact them and find out what was going on. When he called me back, he said they would be at least another hour until they showed up to my house. I thought this was totally unacceptable that they would not contact us and let us know that they were running extremely late. Drew had said they got stuck in traffic earlier and pushed them behind, but I would expect a phone call and to let me know so I wan't sitting around waiting for them.
Description of Work: They did not end up performing the service.
Rating Category
Rating out of 5
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0
Response from Restore It Carpet Cleaning
We want to apologize for the inconvenience this may have caused her. We did offer her a 10% discount for the inconvenience, but she elected to cancel the service. We strive to run our routes on schedule, but sometimes circumstances arise that are out of our control. Restore It Carpet Cleaning Customer Service
PAMELA S.
08/2009
5.0
carpet cleaners
+ -1 more
One of my two dogs was ill on Saturday, August 9 all over my dining room several times. I tried to clean it up the best I cold using vinegar & water and when that didn't work an all natural spot cleaner. Nothing was working and the house smelled badly. I looked through the PaperMint and found a couple of companies listed with discount coupons for service. I checked the List to be sure the companies were recommended by Angie's List, and found Restore It to be the best option. The listing had an email address listed, so I emailed my situation on Sunday afternoon and asked for a call back to set up an appointment. The owner, Drew, called me within the hour! Boy, was I surprised! We set up a time for the next afternoon for them to clean my carpets. I had a curtusy call from Drew half an hour before the truck was to arrive and he told me who to expect. Sean arrived within 15 minutes of the set time, and worked for over 2 hours to get my carpets clean. I have to say, the carpet which is over 20 years old and I was thinking of replacing, now looks (and smells) brand new. I couldn't be happier.
Description of Work: The carpet in my living room, dining room, stairs, upstairs hallway, and a bedroom as well as the carpet in my car and a seat were cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
ROB R.
06/2009
5.0
carpet cleaners
+ -1 more
Scheduled out within 1-2 business days. Professional. Would use again.
Description of Work: Cleaned 8-9 areas. One room slightly over 250 sq ft, but charged as 1. Discount offered through paper mint equivalent to extra room for free (based on their rate).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
linda S.
12/2008
5.0
carpet cleaners
+ -1 more
Online scheduling worked well.
Description of Work: Prompt and efficient, workers courteous and friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JOHN K.
12/2008
5.0
carpet cleaners
+ -1 more
I had problems with another company in the past who had left a lot of soap in the carpet and left it kind of grimy. Restore It really took their time and did a good job. They fluffed it all up at the end. It looked great.
Description of Work: They came in and cleaned my carpets in two rooms and a hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
BONNA S.
10/2008
5.0
carpet cleaners
+ -1 more
They showed up on time and got the job done. They did a wonderful job.
Description of Work: They cleaned my carpet for me in two different houses.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stacy P.
10/2008
5.0
carpet cleaners, air duct cleaning
+ 0 more
Quick, clean and professional-and reasonably priced too!
Description of Work: Had all carpet in home and drier vent cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Cindy H.
08/2008
5.0
carpet cleaners
+ -1 more
They were very professional and excellent finished work. They also were the reasonably priced for the various companies I checked. They were right on for the estimate they gave me, with no hidden fees. They said they would arrive between 1pm-3pm and arrived at 1pm.
Description of Work: They cleaned 5 large carpeted areas in our house and they also cleaned our sectional, two chairs and an ottoman.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
ALLEN S.
12/2007
5.0
carpet cleaners
+ -1 more
Arrived on time. The crew was professional and efficient. They are a small company and we appreciate this because we felt our carpets were cleaned properly instead of dealing with a large franchise operation. If we do not support the small local companies in our area they won't be around to give us great service and the profit stays local too. Great company to work with. Very satisfied.
Description of Work: Steam cleaned carpet and applied stain guard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
TRAVIS J.
03/2007
5.0
carpet cleaners
+ -1 more
They were on time and their prices were fair.
Description of Work: Cleaned all of the high-traffic areas of the carpet in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
ALLEN S.
02/2005
5.0
carpet cleaners
+ -1 more
DREW DID A VERY GOOD JOB. THEY HAVE ONLINE SCHEDULING AND EVEN SELL AND INSTALL NEW CARPETING!! A FEW MONTH'S AGO THEY INSTALLED NEW BERBER CARPETING IN OUR FAMILY ROOM. THEY ARE A SHAW DISTRIBUTOR SO THE SELECTION AND PRICE WAS GOOD. VERY PROFESSIONAL!
Description of Work: RESTORE IT CLEANED ALL OF OUR CARPETS AND A SOFA AND CHAIR.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Air Duct Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Ceramic Tile
FAQ
Restore It Carpet Cleaning is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Restore It Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Restore It Carpet Cleaning offers free project estimates.
No, Restore It Carpet Cleaning does not offer eco-friendly accreditations.
No, Restore It Carpet Cleaning does not offer a senior discount.
Yes, Restore It Carpet Cleaning offers emergency services.
No, Restore It Carpet Cleaning does not offer warranties.
Restore It Carpet Cleaning offers the following services: Carpet steam cleaning, furniture cleaning, tile and grout cleaning & air duct cleaning.