RedCat PC

Computer Repair, Computer Training, Computer Sales

About us

2015 Super Service Award Winner! RedCat PC provides total technology solutions. We will solve and troubleshoot your personal computer issues. We can install a wireless or wired network solution. We will train you to understand better your home hardware and software technology so you can help yourself in the future. Our dedicated associates are committed to keeping you connected for critical day-to-day personal computer needs. We have an excellent rapport with our customers who can depend upon us for a quick and constant response when their systems need attention!

Business highlights

13 years of trusted experience

Services we offer

Apple iPhone/iPad/iPod Device Repair, Computer repairs, computer tune up, training, computer backup, file transfers, network setup, hardware and software installation, printer setup & help, mobile device config virus & spyware removal.

Services we don't offer

NA

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.969 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-69 of 69 reviews

Ron B.
11/2017
5.0
computer repair
  + -1 more
good, done quickly
Description of Work: cleaned computer files & installed new antivirus software

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MIKE N.
10/2016
5.0
computer sales
  + -1 more
Great.
Description of Work: Sold me a computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Michael H.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: We bought a new computer from them, and had them transfer all our files from our old computer and install some software. They did not try to sell us anything we did not need, and were very complete in explaining all that we needed to know before and after buying.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

David M.
01/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: They installed memory and quick-scanned my laptop. I was very pleased with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT F.
12/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: REMOVED VIRUS AND RESORED HARD DRIVE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbara B.
11/2014
5.0
computer repair
  + -1 more
Service was excellent.
Description of Work: Removed viruses and installed anti-virus software.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chris C.
06/2013
5.0
computer repair
  + -1 more
just fine, no surprises
Description of Work: replaced bad cooling fan

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Judith W.
03/2013
3.0
computer repair
  + -1 more
unknown
Description of Work: Inquired about service and found the additional cost for coming to me, additional cost of deal not worth it to me
Rating CategoryRating out of 5

Response from RedCat PC
The Big Deal stated the service was for shop service only. We apologize that the member did not understand the deals fine print parameters. If she would like we can come to home and pick up her machine free.

James B.
12/2012
5.0
computer repair
  + -1 more
unknown
Description of Work: Remove pc virus.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Barbara B.
06/2012
5.0
computer repair, computer training
  + 0 more
Great.
Description of Work: Data transfer from old PC to new. Programmer installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Janice C.
11/2011
5.0
computer repair
  + -1 more
My present desktop is 7 years old. The company owner and IT person arrived with smiles and introduced themselves before entering the house. The IT person explained each thing that he tried. They offered to buy the card and return to put it in to try and resolve the problem. The other option was for a new desktop and the things that I would need to use the computer. They then offered to put the fee towards the installation of a new computer as I am retired.
Description of Work: RedCat PC evaluated the computer problem of not having internet. They attempted several plans and repairs; none of which resolved the problem. I was presented with a couple of options such as a new wireless card or putting the day’s fee towards the installation of a new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85.19

charlie K.
11/2011
5.0
computer repair
  + -1 more
The RedCat people, were polite, knowledgeable and personable. They accomplished our adjective in good time and for the competitive cost. We would recommend them to others as well as use them the next time we have computer problems.
Description of Work: We had a major virus infect our laptop. The RedCat personnel, immediately recognized the nature of our virus and got rid of it. They also cleared out other potential problems and assisted us in installing a security program.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

PEGGIE B.
10/2011
5.0
computer repair
  + -1 more
I had a Groupon and the price was very good. I forget what they said the price would have been, but I know it was quite a bit more. There was a main technician and a boss and they were both professional. They weren’t in a big hurry, they answered all of my questions, and they did the work they were supposed to do.
Description of Work: RedCat PC fixed my computer. They did quite a few things; they got my printer working, they sped up my computer, and they did a little cleaning as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Patricia M.
10/2011
5.0
computer repair
  + -1 more
Same as above.
Description of Work: I contacted RedCat PC because I had a computer virus and there was a Big Deal for virus removal services. Anthony came out within a few days for the appointment . He was very personable, knowledgeable and helpful and was willing to answer all my questions and offer advice. He brought his own equipment and a portable printer and ran some software on my computer to find the virus and he was able to get rid of it. He knew exactly what he was doing and it has been several months since the virus removal and my computer is still working great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$79

Lynda S S.
10/2011
5.0
computer repair
  + -1 more
The technician was prompt, efficient and provided an excellent service. The price was reasonable.
Description of Work: RedCat PC came over to set up the printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Jennifer P.
08/2011
5.0
computer repair
  + -1 more
Our computer was down. We called RedCat PC and they came out the same day. We needed a new modem and they diagnosed the problem and got us hooked up to the internet promptly. The guys were great, friendly and helpful. Any other issue we encounter I will be calling them!
Description of Work: They diagnosed our computer problem and got us back online. They replaced our modem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Frank and Diane Z.
06/2011
5.0
computer repair
  + -1 more
They were punctual, did necessary removing of spam, and gave me tips on computer usage to prevent. They were very knowledgeable.
Description of Work: Computer scrubbing. (removal of spyware/viruses)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Chuck I.
04/2011
5.0
computer repair
  + -1 more
Redcat were great. Vey reasonable and very fast response time.
Description of Work: My computer was very slow and unresponsive. I called RedCat in for a free analysis. They immediately found a bunch of viruses and malware. They removed the problems within a hour. They also tuned up my machine. They wre upfront above the pricing. They were on time and respectful of my house. Very professional. I will use them again and I recommend them to all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106.24

Margaret F.
04/2011
5.0
computer repair, computer training
  + 0 more
My computer was slow and directing me to buy this software to correct the problem. My brother told me about this new company and I called them to fix the problem. They wre here on time for the appointment. Redcat told me what the problem was quickly and how much it was going to cost upfront. The final bill matched the cost estimate. They were courteous, kind and clean. I will use them again for any computer problem.
Description of Work: Virus and Malware Infection on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159.36
    • 1
    • 2
    • 3(current)

Contact information

1488 Mentor Ave, Painesville, OH 44077

http://www.redcatpc.com

Service hours

Sunday:
Closed
Monday:
9:30 PM - 6:30 PM
Tuesday:
9:30 PM - 6:00 PM
Wednesday:
9:30 PM - 6:30 PM
Thursday:
9:30 PM - 6:30 PM
Friday:
9:30 PM - 6:30 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Computer Sales

FAQ

RedCat PC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:30 PM - 6:30 PM

Tuesday: 9:30 PM - 6:00 PM

Wednesday: 9:30 PM - 6:30 PM

Thursday: 9:30 PM - 6:30 PM

Friday: 9:30 PM - 6:30 PM

Saturday: 10:00 AM - 2:00 PM

RedCat PC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, RedCat PC does not offer free project estimates.
Yes, RedCat PC offers eco-friendly accreditations.
No, RedCat PC does not offer a senior discount.
No, RedCat PC does not offer emergency services.
Yes, RedCat PC offers warranties.
RedCat PC offers the following services: Apple iPhone/iPad/iPod Device Repair, Computer repairs, computer tune up, training, computer backup, file transfers, network setup, hardware and software installation, printer setup & help, mobile device config virus & spyware removal.
NA

Contact information

1488 Mentor Ave, Painesville, OH 44077

http://www.redcatpc.com

Service hours

Sunday:
Closed
Monday:
9:30 PM - 6:30 PM
Tuesday:
9:30 PM - 6:00 PM
Wednesday:
9:30 PM - 6:30 PM
Thursday:
9:30 PM - 6:30 PM
Friday:
9:30 PM - 6:30 PM
Saturday:
10:00 AM - 2:00 PM