Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

B & B PLUMBING & HEATING CO

4.4(
38
)

Plumbing, Heating and Air Conditioning, Water Heaters,

... +14 more

About us

WHY USE B&B? We offer Expert Service, Guaranteed Pricing, and a minimum 90 day warranty (unless your toddler flushes a hot wheels down the line we just cleaned out!) We are professionals not handymen. Our HVAC technicians and Plumbing technicians routinely attend classroom and practical training so they stay up to date on the latest industry trends. Ask our plumbers about their last tankless water heater class, ask our hvac techs about their last Carrier class. YOUR HOME is probably the largest investment you'll ever make. When you need repairs, you want the technicians who make the repairs to be professional, trustworthy, and courteous.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Homes, Business, Restaurants."BASICS" - all plumbing needs large or small - water heaters, water softeners, whole house water filters, high end or basic faucets/fixtures, sewer problems. All hvac needs - no heats, no a/c, weird noises, humidifiers, thermostats, need a new a/c or furnace (CARRIER & others). Restaurants - backflows, grease traps, jetting, ice machines, walk-in freezers/coolers. Special items - tankless water heaters, boilers, oil furnaces, wells.

Services we don't offer

We have good references for duct cleaning but don't do it ourselves. We fix "water-related" problems on appliances (icemaker can't get water, dishwasher/garbage disposal piping problems but don't work on appliances - again, have a good company or two to recommend.

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.438 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
16%
3
13%
2
5%
1
3%
Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Write a review
Showing 26-38 of 38 reviews
Patricia W D.
04/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Jean H.
10/2016
4.0
heating & air conditioning/hvac
  + -1 more
They are pretty good
Description of Work: Furnace Maintenance
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia G.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fall servicing of two furnaces.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$160
judy L.
04/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Michael P.
06/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from B & B PLUMBING & HEATING CO
Our last service call for (removed member name) was in May 2011, so he waited over 4 years to write his review. We did work for the (removed member name) from 10/09 to 5/11. During 2009 and 2010, we did both plumbing and HVAC work for their family, including the purchase of an HVAC service agreement and other repairs. (removed member name) were told by our technician, and saw on their invoices, the benefits we provide to our service agreement customers - we do not charge a dispatch fee and give a 15% discount on repairs to service agreement customers. In 2010 the (removed member name) let their service agreement lapse (they would have received 2 reminder postcards and a reminder email about service agreements). In 2011 we did three service calls for the (removed member name) - replaced a thermostat they knocked off a wall; changed out a warranty gas valve; and, put 3# of Freon into their air conditioner when it was not cooling. (removed member name) approved the prices for our work, signed the tickets, and paid for all 3 service calls. Some time after the third service call, (removed member name) came to our office to complain about the prices his wife had agreed to. (1)We reminded him that his service agreement had lapsed, and offered to let him renew it retroactively to receive the benefits (he would have paid $99 to reactivate the service agreement, and received $150-200 refund on the work we had done). (2)We reminded him his wife had approved the work and the prices. (3)We reviewed the charges on the work we did for him but did not see that an adjustment was warranted other than, again, offering him the service agreement retroactively, which would have saved him money. (removed member name) did not want a new service agreement, he simply wanted us to lower his bills. He became angry, and threatened to tell all his friends and neighbors. We encourage all B&B's customers to ask for the price of the repairs before our technician does the work. If you do not agree with the price, do not approve it and have us do the work.
Patricia P.
04/2015
3.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Response from B & B PLUMBING & HEATING CO
We have done work for the (removed member name) since 2010, so they are familiar with our prices and procedures. In January 2015 we were called to their home to install a toilet they had purchased. When the toilet was taken up, we found the flange under the toilet was cracked and leaking. We charged the (removed member name) for the installation of the toilet they provided and the parts we provided to repair the flange. They approved the invoice and paid for the work. We heard no complaints about the quality of our work the day we installed the toilet. We heard no complaints about the price of our work the day we installed the toilet. We heard no complaints after the installation that they were having any problems with the toilet. Therefore, we do not know why (removed member name) gave us a "C" grade.
Dawn D.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: The company replaced all of the copper pipe in our crawlspace to pvc pipe. Communication from the company is excellent, price was fair, and the quality of work was fine. The negative I could find was that they did not clean up the mess afterwards. There were pvc shavings in our sunroom, where I guess they were cutting the pipe. All in all, we were satisfied, and I would use them in the future.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$638
Response from B & B PLUMBING & HEATING CO
[member name removed] Thank you for the overall positive feedback on the plumbing work we did for you. Our apologies that our technician did not clean up properly. That IS an expectation of ours, that our technicians leave the site as clean as they found it (if not cleaner!). As an apology, we are mailing you a coupon for $50.00 off the next job you have B&B do for you, whether plumbing, air conditioning, or heating.
Woodrow A.
01/2015
5.0
heating & air conditioning/hvac, plumbing, wells
  + 1 more
unknown
Description of Work: Bi-annual service call on heater/air conditioner. Have used them for this service for 6+ years. I also use them for any plumbing needs (for example -- replacement of a sump pump). Very prompt response and professional service.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from B & B PLUMBING & HEATING CO
Mr. [member name], we work hard to provide professional, high-quality service, and it is a pleasure to hear from a "satisfied customer" like you. THANK YOU!
KIM S.
10/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have used B&B several times. Some experiences were good; others not so good. They are inconsistent. The reason I decided to go with another heating groups is their high prices and bad experience with a very costly furnace/AC unit with duct work that is anything but efficient. This was a costly project, we trusted them, and still regret having gone with their recommendation. I wouldn't use them again and do not recommend them to friends.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$7
Response from B & B PLUMBING & HEATING CO
To Angie's List: We formally request you REMOVE this comment. We hardly know how to respond to a complaint for work we did almost 10 years ago. We have not done any work for [member name removed] for at least 8 years (our computer records go back to 1/1/2005): (a)We replaced an oil furnace 5/31/2005 at a property at [member information removed] in College Corner that was owned by a [member name removed] residing at [member information removed] (the address listed by [member information removed] in this comment). (b)Two years later we were out during the middle of winter when Mr. [member name removed] complained the unit was using a lot of oil. We recommended insulating the outside ductwork and keeping their filter clean. At that time the unit had not been touched since our installation. The customer replaced the oil filter and nozzle at that time themselves with material they provided, and we did not charge them for that. We charged Mr. [member name removed] a service call fee only of $69.00. We have had no contact whatsoever with Mr. [member name removed] after the call in 2007, eight years ago. We have no idea whether he had another company insulate their ductwork or did it themselves. We have no idea how or whether the unit has been maintained in the eight years since we last saw it. Ms. [member name removed] states: "I have used B&B several times. Some experiences were good; others not so good." She must be confusing us with another company since, again, our records going back 10 years show only the installation and ONE follow up service call which indicated they were not maintaining the equipment. Oil furnaces are notoriously inefficient if they are not been maintained. We do not believe it is fair or ethical to "ding" us for work done 10 years ago, (1)when no complaints were ever made directly to us, (2)we were never given an opportunity to "fix" any problems the equipment may or may not have had, (3)finally, that we have NO CONTROL over whether the customer maintained his/her equipment. We DO offer economical "Clean and Service" specials twice each year (SEE REVIEW DONE BY [member name removed]), and we send postcards out to all our customers encouraging them to call. If Mr.[member name removed]/Ms. [member name removed] did not have a licensed company do routine maintenance on their unit, if they ever let it run out of oil (causing sludge problems), they have no right to complain about our original installation.
Gene W.
08/2014
2.0
handyman service, heating & air conditioning/hvac, drain cleaning
  + 1 more
unknown
Description of Work: Replaced 3 toilets
Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
3.0
punctuality
3.0
$5,000
Response from B & B PLUMBING & HEATING CO
Mr. Willeke and Angies' List Members - B&B works hard to meet our customers' needs. We provide written estimates of major work like Mr. Willeke's, AND we offer 90 day labor warranties so if problems arise they can be addressed at no cost to the customer. This is because WE WANT OUR CUSTOMERS TO LET US KNOW ASAP IF THERE ARE ANY PROBLEMS...not years later. In Mr. [member name] case, so much time has elapsed since his toilet installations that he is not remembering either the date OR the cost correctly: (A)We installed 3 toilets for Mr. [member name] 8/05, almost 10 years ago, not in 2011. (B)We provided a written estimate in 6/05 of $1400 to Mr. [member name] for the installation. (NOT $5000!) The toilets were expensive since two of them were ADA, handicapped toilets. Mr. [member name] accepted and signed the $1400 estimate for the toilets. (C)Mr. [member name] initiated a change in the specs to the third toilet, making it an ADA handicapped toilet as well. This added $200 to the cost, bringing the total cost of the work to $1600. We gave Mr. [member name] a copy of the change order, which he approved and signed. Separately, 2 months prior to the toilet installation, Mr. [member name] had us give him a price to install an outside cleanout to his home (so any sewer backups could be dealt with outside the home rather than having to go through a toilet). The price of this work was $1000.00 which included backhoe rental, labor, and several feet of pipe. Again, we provided a written estimate for this work in advance, which Mr. [member name] approved. In summary, Mr. [member name] had us do $2600 of work for him the summer of 2005, $1000 for a cleanout and $1600 for the toilets. This is roughly half of the $5000 total he is remembering. We will be sending Mr. [member name] copies of the contracts he originally signed to jog his memory. Perhaps another company did some other type of work for Mr. [member name] in 2011 that cost $5000, but it was not us. Finally, we believe we provide a fair price for the work we do, based on the quality of our work, the knowledge and equipment we bring to the job, the warranties we offer, and the protection we provide our customers with business liability insurance. We are happy to provide written estimates for major work.
Scott M.
08/2014
4.0
water heater repair
  + -1 more
They are good.
Description of Work: They installed a water heater.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
John L. R.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from B & B PLUMBING & HEATING CO
(Member name removed) - Thank you for taking the time to comment about our company. We are very appreciative. Sincerely, B&B Plumbing & Heating Co.
Thomas S.
06/2007
1.0
plumbing
  + -1 more
I did not accept their bid.
Description of Work: Estimated $4300 for a job that was completed by another plumbing company for $1500.
Rating CategoryRating out of 5
value
1.0
responsiveness
1.0
$4,300
    • 1
    • 2(current)

Contact information

5131 COLLEGE CORNER PK, Oxford, OH 45056

www.bbplumbingheatingoxford.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Handyman Services,
Excavating,
Sewer Cleaning,
Water Filtration and Softening,
Septic Systems,
Basement Remodeling,
Natural Gas Lines

FAQ

B & B PLUMBING & HEATING CO is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

B & B PLUMBING & HEATING CO accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, B & B PLUMBING & HEATING CO does not offer free project estimates.
Yes, B & B PLUMBING & HEATING CO offers eco-friendly accreditations.
No, B & B PLUMBING & HEATING CO does not offer a senior discount.
Yes, B & B PLUMBING & HEATING CO offers emergency services.
Yes, B & B PLUMBING & HEATING CO offers warranties.
B & B PLUMBING & HEATING CO offers the following services: Homes, Business, Restaurants."BASICS" - all plumbing needs large or small - water heaters, water softeners, whole house water filters, high end or basic faucets/fixtures, sewer problems. All hvac needs - no heats, no a/c, weird noises, humidifiers, thermostats, need a new a/c or furnace (CARRIER & others). Restaurants - backflows, grease traps, jetting, ice machines, walk-in freezers/coolers. Special items - tankless water heaters, boilers, oil furnaces, wells.
We have good references for duct cleaning but don't do it ourselves. We fix "water-related" problems on appliances (icemaker can't get water, dishwasher/garbage disposal piping problems but don't work on appliances - again, have a good company or two to recommend.

Contact information

5131 COLLEGE CORNER PK, Oxford, OH 45056

www.bbplumbingheatingoxford.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed