B & B PLUMBING & HEATING CO

They are all professional. They usually clean up pretty good.

I have used this company many times. They do good work. Price can be a little high at times but they are reliable and work is good. They do what they say they will do. i i

This company was great. I called because the idiots my warranty company sent to install my water heater installed it incorrectly and neglected to install several pieces including the storage tank and the levers to turn off the water into the tank. The guys arrived on time and went to work. They inspected the tank and then looked at me and started explaining that it was installed incorrectly and the water lines were installed backwards, the storage tank was missing, etc. After a quick laugh at the ridiculousness of the situation they explained what they were going to do and how they were going to fix it. They installed all the missing parts, including the safety features and showed me how to use my heater. They were great!

The entire staff was extremely courteous, friendly and helpful! I joked that Marvin was so adept with the heavy equipment that he could diaper a baby with that back hoe! The staff worked very well together and kept me updated on the project. I would hire them again in a second! Good job!

They came out and took care of the issue with the air conditioner at no cost.

They were great. Our air conditioner was not working and they came to look at it. They added freon to it and cleaned out a line. They got it to work again.

The technician was knowledgeable. He knew what the problem was and took care of it. He was efficient and successful. My interactions with them was fine. They were professional. I didn't have any trouble scheduling.

I had very good experience with them. They have always done good work for us. They were nice people. They were not the most expensive but they were not the cheapest. They responded right away.

I use them quite regularly and I like them. They do a good job and they do quite a bit for me. They have this program where if you do either your heating or you air conditioning checkup with them, you will get $20 off for the next one that you do and then you get a little bit lower rates for any other kind of plumbing. Everything seems to be expensive but they seem to be pretty reasonable. The thing is that they are responsive and they show up on time. They answer my phone calls and they return my phone calls, so to me, they are reasonable. So far, the quality of their work has been so good and they are very punctual. They also try to be professional. Some of their plumbers are a little rough around the edges but I think that that is their nature. So, I think that they do well professionally.

They arrived quickly and settled very easily. The cost included the parts and labor. We're steady customers so we don't usually pay until they send the bill. Their prices seem fair to us and I think we don't pay them for the service call. We've always been pleased with their service. They give us an approximation of when they're coming out and they call before they come.

I like them. They do a good job. They have this program that when you have your AC or heating check up, you get $20 off for the next one you do and then get maybe a little bit lower rate for any other kind of plumbing. They seem to be pretty responsible. The thing is their responses, they showed up on time, they return and answer my phone calls. The quality is so far so good. They are very punctual. Some of their plumbers are rough but I thing that is the nature of their job. But I think they are professional.

He did not do it because he ended up in the hospital. He seemed knowledgeable and told me what I needed to have fixed.

They were very good and positive. They were very quick to provide the work and it was excellent quality. They are very good at answering questions and being helpful.

Have used them for several years -- they do annual service for two different systems (one serves the upper floor and one serves the lower). They have also replaced portions of the system. Further, they have done some plumbing work.

Over the years, I've used Band B for a wide variety of services, from basic plumbing to repairing a leaking water line in my yard. The benefit of Band B is that they are always available, which is huge. At the same time, the results vary greatly depending on who comes out, they often leave a considerable mess, and never fail to recommend the absolute most-expensive job and/or equipment.

Everything checked out fine.

They were prompt and professional and they did a good job.|I had called them because my regular plumber was out of town.

They are excellent. I would rate them the highest on everything. I don't remember how much I paid for their services. They were always prompt. They did good work and they're reasonably priced. They always take care of everything. They are friendly and just excellent. I use them for all my plumbing services. I will use their services again in the future if I need to.

I use them all the work. They are always excellent at their work. They are very customer-service oriented. They are very prompt and always willing to work with my schedule. They take care of the issues on a prompt basis. I will continue to use them in the future.

I called Band B on the recommendation of a friend and based on Angie's List reviews. The company was very responsive in scheduling. The plumber showed up, worked hard, and was very professional, although he might have explained things better and discussed more options with me. I felt like he was knowledgeable, just kind of shy. I expected them to be kind of high priced based on other reviews, so the amount I paid wasn't really a surprise. One source of disappointment--after replacing a leaky trap under a bathroom sink, he left the old pipes sitting in a container for me to dispose of. Not a big deal, but...

The only negative about them is that they are expensive than others. I haven’t found a thing that they haven't and won't do. Hence I have stuck with them consistently. I would use them in the future.

We had our Heater went out on saturday, and since they were the closest dealer for our heating unit, (and the original installer of our unit before we moved in), we called them expecting to leave them voice mail (saturday around 10 or 11 PM.) surprisingly, they had someone answered the phone, and told me to wait by the phone, so that their technician can call us back. he called back within 10 minutes or so, and then walked me through to trouble shoot to see if it is an easy fix that i could perform. unfortunately, his trouble shooting did not help, but he gave me couple options. one is for him to come on Sunday which will cost us more for weekend charge, and another was to wait till monday for cheaper price. since the weather was not ver bad, we decided to wait. (it was very nice of him to inform us those two options, instead of just come over on sunday with higher charge.) On monday, very first thing in the morning, the technician came over and diagnose the problem. it was a blower motor. he showed me the brown circuit board, and then told me that he'll go back and check if he has replacement parts in stock or not. Since they did not have replacement parts, they orderd, and then came back on tuesday to install the replacement parts. at the same time we decided to buy their service plan which include clean up of the unit and testing of the components. they are probably more to the pricy side (I looked up for the price online afterwords), but with their very very prompt response and their knowledgeable technician I have no regret paying them for their service.

Always good, from the phone call to the office, to the response, the service, and any follow-up.

They came when they said. They are reliable. They clean up. They are professional and seem to know what they're doing. If they make a mistake they will stand by their word.

B and B does good work. But they have gone to a "by the book" pricing system that charges by the job. As a result, their charges have escalated far above the normal hourly rate for plumbers.