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"Things went fine at first. Tyler and assistant showed up promptly, were courteous and seemed capable. They quoted and returned the following day, completing 95% of the job. They used caulk grout to repair shower tile in master bath instead of powder grout I already had, but that wasn't a big deal. Once dried, it looked almost the same. Before leaving Tyler informed a touch up application was recommended and said they'd be back the following day (Friday). Once the caulk dried, it was evident a second layer of caulk was necessary, as there were many gaps in the first coat, leaving an incomplete seal. Water in the gaps would eventually wreck it and it would have to be done again. This is where is where things went south. I didn't hear from Tyler the final day about finishing the job. When trying to reach him, I received a text saying he had a family emergency and would be over as soon as he could. No mention of what day. No problem I figured, things happen. Fast forward to monday and again I had to contact him, with him giving more details of personal issues. I'm a tolerant person and understand unexpected events, but a full week passed then ten days and still no mention of return date or finishing the job. All the while, my household was unable - and currently still unable - to use our master shower, which we normally use daily. Almost two full weeks have now passed and he never came back to complete the job. This is after already being paid! He was not proactive at all in scheduling a completion date, just multiple vague assurances of getting it done sometime. Poor communication. It would've taken all of 15-20 minutes to do, could've stopped by on the way to other jobs, but he didn't make it any kind of priority. This is also after receiving a $50 tip. Insult to injury. I didn't have to do that. I am disappointed in selecting this pro and how this turned out. Having to walk from one side of the home to the other to use the guest bath shower again and again makes me regret hiring him. I need a job done right, and in at least a somewhat timely manner. Family emergencies are one thing, but how about finishing what you started. Left us hanging. I had other bigger jobs I could've hired him for, but after this experience forget it. Now I have to pay another pro to fix his mess. Refund please."

"Professional; overall went very well"

"Wow, Mike and his staff were wonderful to work with! They totally took our 1970’s kitchen and transformed it to an elegant, stunning and spectacular make over. They were prompt, courteous and always on time. We highly recommend them to anyone who is looking to add any updates to their home. Well done Winthrop Place!"

"This company is a joke and you have to be crazy to hire them. The owner, Lance, is a great sales man but will not abide by his contract or his word. I have been hounding Lance for 15 months to fix a drain he put in my driveway. I keep getting empty promises that it will be taken care of. The drain has never worked and my garage floods with large rains. This is just the tip of the iceberg. I had one of his crew tell me shortly after the project that Lance took shortcuts. Cracks appeared in the driveway less than six months after completion. And, multiple areas of the driveway shift up and down when driven over. I currently am seeking legal remedies. If you want to throw your money in the trash, Real Deal Remodeling is for you."

"I called for a fence quote. Then asked if he was able to put up a wall in my garage for my home office! He did it the next day! Thanks Johnny! Great work!"

"We recently commissioned Alternative Home Repair to do a full remodel of our outdated 1950s bathroom-from demo to reconstruction. During the demolition, Johnâ s team found mold behind the shower walls. They advised us of the situation, and instead of covering it back up, they removed all harmful mold before proceeding. John was accommodating, working with us so we had either a shower or tub to use during the remodel. That was important to us. John and his crew were very easy to work with. They were always on time and accommodating. We are very pleased with the final results. The custom glass shower door is awesomeâ better than we expected."

"Jeff is he true artisan. His attention to detail is second to none. He removed existing tile and installed new tile on the floor. tub surround, and shower and the end result was magnificent. The end result exceeded all of our expectations."

"Had a great experience. Would highly recommend."