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Chimney Cricket Inc

4.1(
198
)

Chimney Sweep, Chimney Repair, Masonry,

... +6 more

About us

Chimney Cricket, Inc was founded in 1990 and has been growing strong ever since. We have expanded not only our geographical reach, but also our range of products and services. What began as just a few chimney sweeps working out of one location has now become a multi-state operation with a wide variety of masonry work, fireplace and chimney services. Our commitment to providing quality masonry work, fireplace and chimney services as well as our dedication to serving people’s needs have earned us over 250,000 loyal customers. We constantly strive to improve our business and grow our customer base. Additional DBA - Chimnee Cricket. Additional phones - (866) 401-2572, (800) 993-8905.

Business highlights

34 years of trusted experience

Services we offer

Masonry, brick and stone repairs, porches, paver sealing, tuckpointing, gas, fireplaces, dryer vent and chimney sweeps, caps, repair & cleaning.

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.1198 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
10%
3
5%
2
5%
1
22%
Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.3
responsiveness
4.4
punctuality
4.5
Write a review
Showing 76-100 of 198 reviews
BILL H.
04/2005
5.0
chimney sweep
  + -1 more
HE WAS ON TIME AND VERY POLITE. IT TOOK ABOUT 35 MINUTES TO CLEAN AND HE CLEANED UP WHEN JOB WAS COMPLETED.
Description of Work: CLEANED AND INSPECTED CHIMNEY.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64.75
RANDY A.
12/2004
1.0
chimney repair
  + -1 more
VERY UNRESPONSIVE AND UNPROFESSIONAL. WASTED MY DAY WAITING ON THEM, THEY NEVER SHOWED. WHEN I CALLED HE WAS NOT REAL CORDIAL. HE COULD HAVE CALLED WHEN RUNNING LATE AND DID NOT.
Description of Work: CHIMNEY REPAIR.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
TERRI D.
11/2004
1.0
chimney sweep
  + -1 more
THE EMPLOYEE WAS POLITE, BUT WANTED TO BORROW MY HEARTH SHOVEL, MY PEN, ETC. I HAD A COUPON THAT ADVERTISED A COMPLETE CHIMNEY CLEANING AND DEODORIZING, AND 20-PT. INSPECTION. HE ONLY USED A FEW RODS TO GO UP THE CHIMNEY. THEIR MOTTO READS ON THE COUPON ''DON'T FORGET, YOU GET WHAT YOU PAY FOR'' AND I HAVE TO AGREE...IT'S NOT MUCH!
Description of Work: SWEPT CHIMNEY AND WAS SUPPOSED TO HAVE PERFORMED 20-PT. INSPECTION. CLAIMED I NEEDED $350 DEGLAZING. (HAD ANOTHER COMPANY OUT AND THEY SAID IT WAS NOT NEEDED!) DID NOT EVEN GO UP ON THE ROOF. ASKED TO BORROW CERTAIN ITEMS FROM ME, WHICH WAS NOT PROFESSIONAL...WAS POLITE AND CLEAN THOUGH.
Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$64
CAROL C.
09/2004
1.0
chimney sweep
  + -1 more
USE THIS COMPANY AT YOUR OWN RISK. IT APPEARS TO ME THAT THEY ARE VERY INTERESTED IN SELLING SERVICES, WHETHER YOU NEED THEM OR NOT, AND I WAS GIVEN THE IMPRESSION THAT THIS IS, IN FACT, THEIR MODIS OPERANDI. I RECOMMEND A SECOND OPINION IF THEY TELL YOU YOU "NEED" SOME REPAIR OR FIXTURE INSTALLED. I WILL NEVER USE THIS COMPANY AGAIN FOR ANYTHING.
Description of Work: THIS COMPANY CALLED ME TO OFFER A "SPECIAL" RATE TO COME OUT AND CLEAN OUR CHIMNEY. THE PERSON WHO CAME WAS A "SUB-CONTRACTOR" AND WAS NOT AWARE OF ANY SPECIAL RATE. HE THEN STATED THAT OUR DAMPER WAS BROKEN AND THE CHIMNEY NEEDED A CAP. THE TOTAL COST OF REPAIRS WOULD BE ABOUT $400. I DEFERRED ON MAKING THIS "REPAIR" UNTIL I HAD SOME TIME TO CONSIDER. MEANWHILE, I CALLED OUT ANOTHER COMPANY. THEY CHECKED THINGS OUT, FOUND THAT THE DAMPER WAS WORKING FINE, AND LET ME KNOW THAT I DID NOT IN FACT NEED A CAP AT ALL. THEY DID PERFORM THE CLEANING SERVICE WHILE THEY WERE HERE.
Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
$70
JUDY M.
09/2004
3.0
chimney repair
  + -1 more
A MAN CAME THE DAY HE SAID HE WOULD TO GIVE AN ESTIMATE. I DECIDED TO GO WITH THIS COMPANY. I RECEIVED A CALL A WEEK LATER INFORMING ME THAT THEY WOULD NOT BE ACCEPTING MY BUSINESS, BECAUSE THE PRICE QUOTED FOR THE JOB THEY FELT WAS TOO LOW. I JUST FEEL THE ESTIMATOR SHOULD HAVE HAD MORE KNOWLEDGE ABOUT WHAT WAS GOING ON.
Description of Work: CHIMNEY TEAR DOWN AND REBUILDING.
Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$558
Jeff H.
09/2004
5.0
chimney sweep
  + -1 more
THE FRIENDLY WORKER DID AN IMMACULATE JOB. I'M A REGULAR CUSTOMER OF CHIMNEE CRICKET.
Description of Work: CLEANED CHIMNEY.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
DAVID & SHANNON W.
03/2004
5.0
fireplaces
  + -1 more
THEY DO GOOD WORK, MAKE EXCELLENT SUGGESTIONS, AND I HAVE A LOT OF CONFIDENCE IN THEM.
Description of Work: DAMPER REPLACEMENT.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
LN R.
06/2003
5.0
masonry
  + -1 more
THEY INSTALLED THE STAIRS TWO YEARS AGO, AND PROBLEMS DEVELOPED RECENTLY. THEY CAME OUT, INSPECTED THE PROBLEM, AND REPAIRED IT AT NO COST. I APPRECIATE A COMPANY THAT STANDS BY THEIR WORK FOR THAT LONG.
Description of Work: CONCRETE STEP REPAIR
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
EMILY N.
10/2002
5.0
masonry
  + -1 more
SEVERAL PATCH JOBS HAD BEEN DONE PREVIOUSLY IN THIS AREA, SO THAT THERE WERE SEVERAL DIFFERENT COLORS OF MORTAR IN THE WALLS. CHIMNEE CRICKET DID A GOOD JOB IN MATCHING THE COLOR OF THE NEW MORTAR SO THAT IT THE LATEST WORK LOOKS FAIRLY INCONSPICUOUS.
Description of Work: REPAIR BRICKS AND MORTAR IN TWO WALLS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
ELAINE W.
08/2002
5.0
chimney repair
  + -1 more
JUST A WONDERFUL EXPERIENCE. I THOUGHT THEY ONLY DID CHIMNEYS SO I WAS SURPRISED THEY COULD DO THIS. VERY PLEASED WITH THEIR WORK.
Description of Work: TUCKPOINTING, REPAIR WORK ON FOUNDATION
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DINEEN D.
08/2002
5.0
chimney repair
  + -1 more
WE HAD WATER DRIPPING IN THE FIREPLACE AND WERE TOLD BY ROOFERS 2 YEARS AGO OUR CHIMNEY WAS IN BAD SHAPE. WE CALLED 5 ESTIMATES AND CHIMNEE CRICKET WAS THE ONLY ONE TO ACTUALLY GO ON THE ROOF AND INVESTIGATE THE CRACKING CROWN AND BRICK - WHICH GAVE US SOME CONFIDENCE THAT THEIR STORY WASN''T GOING TO CHANGE AFTER THEY STARTED WORKING. THEY WERE HONEST AND PROFESSIONAL. WE WOULD CALL THEM AGAIN!
Description of Work: THREE COURSE WORK TEAR DOWN AND REBUILD. NEW CEMENT CROWN. MINOR TUCKPOINT. NEW CAP ON ONE FLUE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$554
NANCY G M.
06/2002
5.0
chimney sweep
  + -1 more
THEY DID A WONDERFUL JOB! THEY WERE ON TIME, NEAT, AND THEY CAME IN FOR THE PRICE THAT WAS QUOTED. WEVE HAD THEM SEVERAL TIMES AND THEY HAVE ALWAYS BEEN VERY EASY TO SCHEDULE AND THEY SHOW UP WHEN THEY SAY THEY ARE GOING TO. WEVE FOUND THEM TO DO EXCELLENT WORK AND BE VERY DEPENDABLE.
Description of Work: THEY CLEANED OUR CHIMNEY
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Jeff H.
05/2002
5.0
masonry
  + -1 more
CHIMNEE CRICKET HAS CLEANED MY FIREPLACE THE PAST FEW YEARS. THIS WEEK, THEY ALSO DID SOME MASONRY REPAIRS ON MY FRONT STEPS AND INSTALLED A DOOR IN THE BOTTOM OF MY CHIMNEY TO ENABLE ME TO PERIODICALLY CLEAN OUT ASHES. PROFESSIONAL AND COURTEOUS SERVICE, GREAT WORK.
Description of Work: PERFORMED MASONRY REPAIR ON FRONT STEPS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
John Z.
04/2002
5.0
chimney repair
  + -1 more
THIS COMPANY IS ALREADY IN ANGIE''S LIST (THAT''S WHERE I GOT THE RECOMMENDATION), BUT I COULDN''T FIND IT TO RATE IT. THE INSTALLER (DON KEAGLE) WAS EXCELLENT IN ALL WAYS AND I WOULD RECOMMEND HIM HIGHLY - A PLEASURE TO WORK WITH.
Description of Work: STRAIGHTENED, PAINTED, AND REINSTALLED RAIN PAN ON TOP OF FRAMED FIREPLACE CHIMNEY. STRAIGHTENED, PAINTED AND REPLACED CHIMNEY CAP. BOTH HAD BEEN DAMAGED BY BEING BLOWN OFF IN WINDSTORM, FELL 30 FEET TO GROUND.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
BETTY F S.
01/2002
4.0
chimney repair
  + -1 more
NEEDED TO GET HER CHIMNEY POINTED. WANTED IT DONE AT THAT TIME BUT HE DIDNT HAVE TIME. VERY NICE PERSON AND NOT PUSHY
Description of Work: MOTOR BURNED OUT ON CHIMNEY REPAIRED.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
John D.
12/2001
2.0
chimney sweep
  + -1 more
DID NOT ALLOW ANGIE''S DISCOUNT EVEN THOUGH PROMISED BY PHONE BECAUSE I COULD NOT LOCATE MY PRINTED COPY WHEN THE PERSON WAS HERE. WAS SUPPOSED TO CLL BACK WITH COST TO REPLACE RAINCAP AND TO CLEAN FIREPLACE BRICK. NEVER CALLED.
Description of Work: CLEANED CHIMNEE AND FIREPLACE ESTIMATED COST FOR MINOR REPAIRS
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0
$73.4
MIKE M.
12/2001
1.0
chimney repair
  + -1 more
THEY DID NOT FINISH THE JOB, ALTHOUGH THEY HAD CASHED MY CHECK.
Description of Work: TUCKPOINTING CHIMNEY
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$825
BERNIECE H.
11/2001
2.0
masonry
  + -1 more
WHEN IT APPEARED THERE MIGHT BE A PROBLEM, MIKE NEVER RETURNED CALLS.
Description of Work: PATCHED FRONT STEPS. ACID WASHED; WATERPROOFED.
Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
1.0
punctuality
4.0
SUZANNE G.
11/2001
1.0
chimney sweep
  + -1 more
THEY TOLD ME I HAD TO SIGN A RELEASE FORM SINCE HAVE A GLAZED CHIMNEY AND THEY WOULD BE DEGLAZED WITH HIGHER CHARGES. THEY STARTED THE WORK AND KNOCKED OFF SOME TILES AND BROKE THEM.
Description of Work: SUPPOSED TO CLEAN THE FLUE.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
JOHN & BECKY R.
10/2001
5.0
chimney sweep
  + -1 more
THEY WERE GREAT, VERY REASONABLE PRICING, CLEANED UP AFTER THEMSELVES
Description of Work: CLEANED CHIMNEY
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cathy N.
10/2001
1.0
chimney sweep
  + -1 more
EMPLOYEE WHO CAME OUT ASKED PERSONAL QUESTIONS THAT HAD NOTHING TO DO WITH THE JOB. MEMBER WAS VERY UNCOMFORTABLE WITH HIM AND HAD TO ORDER HIM TO LEAVE.
Description of Work: INSPECTION AND CLEANING OF CHIMNEY.
Rating CategoryRating out of 5
professionalism
1.0
ERIC G.
10/2001
5.0
chimney repair
  + -1 more
SCHEDULED WORK FOR A FRIDAY. IRA CALLED ON WED. EVENING (FOR A FRIDAY JOB) AND SAID THEY HAD AN EMERGENCY JOB AND COULDNT MAKE IT ON FRIDAY. I REALLY APPRECIATED THE CALL, HAVING DEALT WITH CONTRACTORS AND NEVER KNOWING WHEN AND/OR IF THEY WERE GOING TO SHOW. THEY ENDED UP DOING THE JOB ON FRIDAY AFTER ALL.
Description of Work: REBUILT TOP 3 COURSES OF CHIMNEY. TUCK POINT FROM ROOF LINE UP. REBUILT CROWN.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$540
James T.
09/2001
5.0
masonry
  + -1 more
MEMBER ASKED FOR EST FOR STEPS AND IT WAS VERY HIGH! MEMBER WILL NOT USE AGAIN THEY WERE TOO HIGH IN PRICE!
Description of Work: TUCK POINT OF SIDE OF HOUSE
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
JOHN S.
08/2001
4.0
masonry
  + -1 more
ASK FOR PARIS TO DO ANY CONCRETE WORK.
Description of Work: REPLACED BRICK STOOP WITH CONCRETE SLAB ON TOP.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$1,000
ALLEN A.
08/2001
4.0
masonry
  + -1 more
UNSURE OF PRICING FAIRNESS ON ADD ON WORK.
Description of Work: REBUILT 2 LEVELS OF FRONT PORCH. BRICK WORK.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,157

Contact information

9750 Olde 8 Rd # 4, Northfield, OH 44067

http://www.chimneycricket.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 AM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 3:30 AM
Saturday:
9:00 AM - 12:00 AM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Chimney Sweep,
Chimney Repair,
Masonry,
Fireplaces,
Chimney Caps,
Gas Logs,
Foundation Repair,
Decorative Concrete,
Dryer Vent Cleaning

FAQ

Chimney Cricket Inc is currently rated 4.1 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 AM

Tuesday: 8:00 AM - 4:30 AM

Wednesday: 8:00 AM - 4:30 AM

Thursday: 8:00 AM - 4:30 AM

Friday: 8:00 AM - 3:30 AM

Saturday: 9:00 AM - 12:00 AM

Chimney Cricket Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Chimney Cricket Inc offers free project estimates.
No, Chimney Cricket Inc does not offer eco-friendly accreditations.
No, Chimney Cricket Inc does not offer a senior discount.
No, Chimney Cricket Inc does not offer emergency services.
No, Chimney Cricket Inc does not offer warranties.
Chimney Cricket Inc offers the following services: Masonry, brick and stone repairs, porches, paver sealing, tuckpointing, gas, fireplaces, dryer vent and chimney sweeps, caps, repair & cleaning.

Contact information

9750 Olde 8 Rd # 4, Northfield, OH 44067

http://www.chimneycricket.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 AM
Tuesday:
8:00 AM - 4:30 AM
Wednesday:
8:00 AM - 4:30 AM
Thursday:
8:00 AM - 4:30 AM
Friday:
8:00 AM - 3:30 AM
Saturday:
9:00 AM - 12:00 AM