Here To Help

There were 5 people here,  they girls and the guy were all really nice.  It went very well.

I was so pleased with the response I received from We Can Do It For U.  We arranged a cleaning date, a crew came and gave my house a cleaning like it has not received in years.  I am going to keep using the service.  It was so nice to have clean baseboards, and a clean mantel, my kitchen and bathrooms sparkled.  It was so nice especially just before the upcoming holidays we were able to be accomodated.

We were looking forward to this group after a positive impression from Angie's list reviewers and  from our initial appointment for a price quote.
On the day of the scheduled cleaning --I was told the approx time is 11, but will vary based on their previous appointment. They came approx 1.5  hrs later.
Apparently they use the owners vacuum for cleaning the carpet, need one roll of paper towel per bathroom and garbage bags. This is something she forgot to mention during our initial appointment otherwise I would have let them know right away that our vacuum has not been used for months and not sure if in working order! 
At the day of cleaning,half way through their job when they asked for vacuum I was taken by surprise.No big deal, I got ours out only to discover that its not in working shape. Our previous cleaners brought their own vacuum and so we didnt have a need to use ours!
I didnt get upset, but to my surprise she kept saying that its hard for her to believe that she didnt mention this in our first meeting! Implying that its me who forgot or didnt hear!!
I thought that was very unprofessional.
At the end she asked for $160 while the original quoted and agreed price was $130. They were in the house for approx 3 hrs. Again,it took me by surprise , since if anything the price should have been lower than quoted since they were not able to clean the carpets--they used their stick vaccums for the rugs.
Other cleaning jobs (kitchen and bathrooms) were good quality , except they seemed to have forgotten the sliding patio glass door (smudges on the inside surface were still there). Overall the cleaning that they did was good
But theprofessionalism was lacking, atleast in the experience I had and  didnt go well.

Read the above.  THEY ARE AWESOME!!!!!  I am even having the owner do my mothers home for Christmas (hosting 40 people) and putting the word out for her and her crew.  I am "old school" and word of mouth sells!!!!!  And I am telling all I know how great they are and for my husband to even comment on how well they cleaned means more than anyone can know.

What a wonderful experience I had with Laura and her crew. From my first inquiry to job completion everything went smoothly. At our initial meeting Laura took me on a tour of my home and had me point out everything that I wanted done. We discussed both my budget and time restraints in detail and agreed on a day for the job. Her crew got to my home at the appointed time and three hours later everything on my list was completed and my house looked amazing. | |Let me say this....When I called Laura we were in the middle of some remodeling and had just found out we were getting out of town guests in less than a week. I knew I did not have enought time to get everything done and I needed some help. We Can Do It For U really came through on very short notice. | |To be honest I am very particular about having a clean house. I figured this would be a one time emergency cleaning and that would be the end of it. Wrong!!! Her crew did such a fantastic job that I decided to have them come back once a month for general cleaning. Laura's professionalism, her crews attention to detail, and the fact that they are so reliable makes them very easy to work with. I could not have done a better job myself! Give them a try you won't regret it.

Lora and her team did a great job.  The first invoice was a little more than expected based of the estimate, but I was told it could take a little longer than planned since it was a through deep cleaning of the whole house.  Very polite and accommodating, especially to our special requests regarding keeping our dogs in dedicated room.  Her staff cleaned right around them.  My wife & I are very happy with the work performed and have signed up for regular cleanings.

Lori and her crew did an excellent job. They paid attention to detail and did not seem rushed. Everything she quoted to me during her visit was taken care of. I will be using them on a monthly basis.

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They were on time and very efficient. They did a very good cleaning job. They stayed well within the budget.

I call the listed phone number and left a voice mail message explaining that I wanted to hire a cleaning crew as a surprise for my wife.  I also gave my work e-mail address in additional to my phone number and stated that this e-mail address would be
my preferred method of communication since I was planning to surprise my wife for our anniversary.
When I got to work the next day I had an e-mail from Lora:
?Thank you for contacting us for possible cleaning services.  As requested, I am contacting you via email.  I'm guessing you have some questions about our services and the process in hiring us.  I invite you to ask away.  And kudos to you for thinking of such an awesome anniversary present.  I think your wife will greatly appreciate your thoughtfulness and the help!!?
Though it was not the most convenient method of communication, it worked to keep my wife from suspecting anything and over several weeks she had answered all of my questions satisfactorily and we set an appointment for her to inspect my house.
Lora and I went around my house discussing what I could expect to be done, what would be beyond the normal cleaning and if I wanted it, as well as any concerns about my dogs and baby behind in the house while they were working (there were none).
After a walkthrough of the house we settled on what her team would do and made the appointment for the main cleaning and several appointments for maintenance cleaning throughout the year.
My wife had decided that she wanted the house cleaned the weekend before Lora and her team were to arrive, I convinced her to do the bear minimum and assured her I would take care of the rest.  She didn?t believe me, but left me be.
After a few days, Lora and her team arrived while my wife and I were at work.  I ran home during lunch to do a quick inspection of their progress and was very happy with what they had managed to get done.  They had even been able to accomplish a few extras (a surprise form Lora that I may have ruined).
When my wife came home she slowly began to notice that the house had been cleaned.  When I told her that I had hired a cleaning crew she was at first uncomfortable with the idea, but as she looked around she began to get excited.
I feel her satisfaction is best described by the Facebook posting and follow-up comment below.
?My hubby gave me an awesome gift for our anniversary. He hired house cleaners. I'm a happy lady!?
?It?s not so much the regular stuff like floors (although that IS awesome). It's the stuff that almost never gets clean. That stuff is clean too!?
Unfortunately, after a few weeks my wife asked to cancel the remaining appointments.  Her natural frugality won her over.
I was disappointed, but texted Lora to let he know.  He text message back to me illustrates her professionalism.
?No worries?I understand completely?if u ever need us in the future, just give me two weeks notice?
I would like to use her services again in the future.

Lora and her team were great.  They came in and worked hard and even satisfied my picky wife.

Absolutely love everything! From the first call, Lora is extremely responsive. She called me back within a few hours and I had an appointment to evaluate my home as soon as my schedule would allow. We started off with an appointment for a deep clean -- she described in detail everything that they would do - and they absolutely delivered on every promise. It was exactly what my home needed! I am so very pleased with their work - I came home on the day of the appointment to a sparkling clean home. You had me at hello! I have since signed up for a monthly maintenance clean. Pricing is very reasonable and a worthwhile investment in managing a busy schedule. I would recommend to anyone to give We Can Do It For U a call!

house was cleaned very thoroughly and what parts were not cleaned to her liking were fixed by Lora.
Great customer service. Great follow-up. Very pleased with final product.

My house hadn't been properly cleaned in awhile, so I was pleased with how it turned out.  A few very minor things, such as dust bunny remnants and small pieces of paper towels were left behind on some of the floors.  Some of the items I was hoping to have cleaned weren't addressed due to lack of time in their schedule. Lora  promptly contacted me the next day for my feedback and I told her about those.  I will continue to use this service as I was satisfied with the results.  I feel confident that the items I would like addressed will be handled on the next cleaning as Lora seems very on top of things and wants to ensure customer satisfaction.

UPDATE:

I used this service for six months, and as time progressed, the quality and friendly demeanor deteriorated.  When I  spoke to the owner about my concerns, they were dismissed as if I were being too picky.   I personally think if I am paying $75 dollars an hour, and I do not want very visible bits of swiffer fluff or paper towels left on my stainless refrigerator, cabinets, counters, or other furniture, that is a legitimate request.  On a few  occasions, the bathroom counters and floors behind the doors in two of my bathrooms were not cleaned.(the cleaning crew was in such a rush they didn't bother to close the door to the bathroom to clean behind it) The owner also personally knocked a painting off my wall, dinged the frame and was very nonchalant about it; never made an offer to rehang or repair although she did bring it to my attention when it happened.  

if you want a good, one time cleaning, I would recommend this service.  On a regular basis, I would not recommend.

I'm very pleased with them. They're prompt, on time. She brings people to complete the work faster than anticipated. They had an accident where a chair was broken and they immediately paid for it. I think it was $25 per person. Sometimes, because of my travel, I don;t have them on a regular day schedule but I could call her and she would fit me into the schedule. She made her service convenient for my schedule.

I am continuing in using their services. I am currently using their services. Their work is great. They are thorough and fast. They listen, and the house always smells good when they leave.

The group showed up around noon and there were 4 of them on-site for 6 hours.  They cleaned every bit of the house, including areas that had probably never been cleaned.  They did a great job.  My only feedback would be that the house didn't smell like a newly cleaned house, but I'm guessing that was only because they just didn't use fragrant cleaners.
It was a little pricey, but I would recommend them to other users.

The home was cleaned beautifully.  The assistance at the wedding reception was priceless.  Many of the guests requested Lora's information and expect  to call her in the future.

I have used We Can Do It For U every week for the last several months. 
They clean my entire home, including marble, wood and tile floors.  They
are very thorough, professional and a pleasure to work with.  I highly
recommend them.

We would definitely use this service again. On time, professional, did a super job.....

The price was reasonable.  The owner is really nice.  We can trust them.  They were just a little bit high priced; but other than that, everything else was great.

They always do a very thorough job. They're fast, good, and I'm always thrilled when they leave. I just want to stay home and enjoy my house.

I have used this company for over a year now. Lora and her crew are awesome!!!!!

We Can Do It For U now regularly cleans my home on a monthly basis.  Lora confirms appointments and collects special requests/instructions via text (which I LOVE).  I leave Post-it notes around the house with special notes and the team always comes through.  For one-time cleanings or regular appointments, I certainly recommend this company.

There was initially confusion with scheduling. However, the owner was quick and courteous to have it resolved. She was very accommodating to our schedule and came with her team on a Saturday for our initial clean. The entire staff was professional and thorough. We have never seen our house this clean, even when we moved in. They even pointed out our vacuum was broken and we never knew it. We will definitely have them back for scheduled cleaning