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GroutMedic

Ceramic Tile, Floor Cleaning and Waxing, Natural Gas Lines,

About us

The Grout Medic of Northern Pittsburgh is the area’s brand of trusted and proven experience and professionalism for grout and tile repair, sealing, color sealing and tile replacement. It’s common knowledge that grout can be difficult to maintain and keep clean. Homeowners who have tried to clean it themselves know this first-hand! But what is not as well known is that grout contains microscopic pores that act like a sponge, absorbing dirt, mildew, and mold that cannot be removed through regular household cleaning methods. This is unsafe not only to your family’s health, but these contaminants can harm the surface below the tile. The Grout Medic offers an affordable, effective cleaning method that will improve the look of your tile floors, backsplash, counters, and bathrooms, and get rid of the dirt. The technicians at The Grout Medic use an environmentally safe procedure called advanced vapor technology. Our philosophy at the Grout Medic is not complicated. Our belief is simply that we will do our best work in cleaning, repairing, sealing, or replacing your grout or tile. To that end, we have the trained technicians to do the job right to ensure the beauty of home’s tile floors, walls, backsplashes, and counters. Additional DBA - The Grout Medic. Alternate Phone: (330) 707-1597 Fax: (330) 549-9304

Business highlights

20 years of trusted experience

Services we offer

Grout – Cleaning, Repair, Sealing. Regrouting. Recaulking. Tile Repair & Replacement. Water Damage Repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.434 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
6%
3
9%
2
3%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.4
responsiveness
4.5
punctuality
4.7
Showing 26-34 of 34 reviews

Pat D.
08/2017
5.0
ceramic tile
  + -1 more
It went well. Tile looks great.
Description of Work: We had wall tile around our bathtub cleaned and re-grouted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geri C.
08/2017
5.0
ceramic tile
  + -1 more
Very well
Description of Work: Grrout repair in shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith A Y.
12/2015
4.0
ceramic tile
  + -1 more
unknown
Description of Work: "The start date was changed by the |co.to 1 month after the original date. The process for the first project did not go smoothly for the first 2 days and then it was delayed for a week before it was finished.The other three projects went well and I was satisfied when they were completed."
Rating CategoryRating out of 5
Yes, I recommend this pro

01/2015
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen S.
06/2014
2.0
ceramic tile
  + -1 more
unknown
Description of Work: We had Groutmedic re-grout and seal our master bathroom shower and tub surround. When the work was first done the shower looked brand new. We did not start using the shower for about two months following the grout work since we were waiting for new shower doors to be installed. It didn't take very long once we started using the shower for the grout at the lower section of the shower walls to disappear. We now have a shower that looks great at the top but the bottom looks worse than it did before the work was done. We had a spot in the shower that the tiles were loose. They were able to reattach the tiles but never mentioned that they broke one of the tiles which wasn't noticeable until the shower was used regularly.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$1,100

Response from GroutMedic
Hi [member name removed], Yes the Grout Medic did do work for you on May 7, 2013, not in April. The total for our service was $535.00 , NOT $1100.00. You did call us to come back after your shower doors were installed because door installers (not our company) knocked out grout when they did their install. This was not our fault but we did come and touch it up at NO CHARGE. That call for the touch up was made to us on 8/21/13 and we did the touch up on 8/26/13. We did attach a few tile in the back right corner of the shower where they were loose during the original service call, which we also did NOT Charge you for. If a tile was cracked before our service I do not know but, we do state on our estimates that there is always a slight chance that a tile may crack or chip during repairs, regrouting or recaulking. I feel we went above and beyond to help you out after it was not due to our workmanship. We never were aware of any problems with our work at your home. We do warranty our work for 1 year. Sorry you were not happy with our service and company. Posting a review over a year after the service seems unfair.

bart F.
04/2014
3.0
ceramic tile
  + -1 more
unknown
Description of Work: The results were excellent, but one tile was damaged. Beth agreed to fix the problem and scheduled someone to return, but three appointments were canceled at the last minute. She is now unresponsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$700

Response from GroutMedic
The Grout Medic will return to take care of tile. I do apologize for having to cancel the follow up appt. but they were mostly due to weather issues (where we had to juggle around appt that had to be cancelled). I know we had called last minute one time when we had someone in your area but didn't reach anyone. I will have the office contact you and get you back on the schedule.

Megan G.
02/2014
5.0
ceramic tile, gas leak repair
  + 0 more
It looks like new.
Description of Work: Cleaned replaced sealed grout in master bath shower stall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lee L.
06/2013
5.0
ceramic tile
  + -1 more
They did a nice job.
Description of Work: They laid new tile and put down grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

TERRY D.
10/2012
5.0
ceramic tile
  + -1 more
It went extremely well.
Description of Work: They repaired a very bad job done by another company. They had to remove a skim coat of an incorrect grout that had been applied. They had to scrape it out. The joints were steam cleaned and a dye was applied. A kitchen, sunroom and bath were done. Joe and Bryan were excellent. We couldn't be more pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,230
    • 1
    • 2(current)

Contact information


Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Floor Cleaning and Waxing,
Natural Gas Lines,
Flooring Sales and Installation,
Water & Smoke Damage

FAQ

GroutMedic is currently rated 4.4 overall out of 5.

Sunday: 9:00 AM - 2:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

GroutMedic accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, GroutMedic offers free project estimates.
Yes, GroutMedic offers eco-friendly accreditations.
No, GroutMedic does not offer a senior discount.
No, GroutMedic does not offer emergency services.
Yes, GroutMedic offers warranties.
GroutMedic offers the following services: Grout – Cleaning, Repair, Sealing. Regrouting. Recaulking. Tile Repair & Replacement. Water Damage Repair.

Contact information


Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM