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NEW VIEW WINDOW & GUTTER CLEANERS

Window Cleaning, Gutter Cleaning, Windows,

About us

COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. ASK ABOUT ANGIE'S LIST DISCOUNT.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

WINDOW WASHING, INTERIOR OR EXTERIOR, MIRRORS, GUTTER CLEANING & POWER-WASHING, CHANDELIERS, NEW CONSTRUCTION CLEAN-UPS, RESIDENTIAL & COMMERCIAL CLEANING.----Standard window washing does not include construction debris or acid rain/oxidation clean ups. Additional charges MAY apply.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.9240 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-240 of 240 reviews

VALERIE L.
05/2007
5.0
window cleaning
  + -1 more
About 5 or 6 employees arrived at exactly the time as I was told they would. They wasted no time and each went their own way to begin their job. They removed all the screens and storm windows from 2 floors. They washed all windows from the outside and all of them from the inside including the sills. They also washed all of the screens and windows in my 3 season room. They were so friendly, polite, and completely trustworthy. I felt completely comfortable with giving them the run of the house. It just so happened that I had the day off and was at home, but I would have been quite comfortable leaving them home alone. A couple of added bonuses. They were super friendly with my dog who kept running around their feet and I asked if they wanted him put away in a room and they told me he was no problem and good company. Also, with the heavy snowfall this winter a couple of my gutter guards fell off and they replaced them free of charge. It was a great experience. Hire them!
Description of Work: Cleaned all windows on the first and second floor, including three season room. Removed all screens and storm windows. Cleaned the outside glass, inside glass and sills. Replaced the storms and screens and put all the screens down for the spring and summer. Replaced the glass for screen in my three season room. Very efficient and neat employees. Windows are sparkling and I am incredibly pleased with their work and the cost. They told me repeatedly on their way out that if I was unhappy in any way about their work that I should call and someone will come back. I found no reason to call. The job was done very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

VICKI L.
03/2007
1.0
window cleaning
  + -1 more
I plan to contact another company, as I got no response from this one.
Description of Work: I called and left a voice mail, hoping to get an estimate on whole house window cleaning. They never called back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from NEW VIEW WINDOW & GUTTER CLEANERS
NO MESSAGE WAS EVER RECEIVED BY THIS CLIENT. AS YOU CAN SEE BY MY REPORTS, ALL CALLS ARE RETURNED IN A PROMPT MANNER. THERE ARE THREE WAYS MEMBERS ARE ABLE TO REACH ME AND I DID NOT GET ANY MESSAGES. I APOLOGIZE TO THIS MEMBER, BUT IF THEY WOULD HAVE TRIED ANOTHER METHOD, THEY WOULD HAVE BEEN TAKEN CARE OF.

CHRISTOPHER K.
01/2007
5.0
gutter cleaning
  + -1 more
My call was returned promptly and I was given an approximate estimate over the phone based on the size of my home. I was told that due to weather conditions at the time, it may take up to a month before my gutters were cleaned. I agreed to that, the work was done within a month, and they did a great job.
Description of Work: Cleaned the gutters of my two story Colonial home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

TED H.
01/2007
2.0
gutter cleaning, gutter repair
  + 0 more
Work crew did not seem to understand what was to be done. Work was poorly done.
Description of Work: Clean gutters and repair or replace screens on the gutters.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$100

Response from NEW VIEW WINDOW & GUTTER CLEANERS
I SPOKE WITH MEMBER A COUPLE OF TIMES TO SEE WHAT HE WANTED DONE ON HIS GUTTERS. I ALSO CONTACTED HIM THE DAY THAT THE WORK WAS BEING COMPLETED. HE WAS NOT VERY CLEAR ON WHAT NEEDED TO BE DONE AND I TOLD HIM TO CONTACT ME IF THE WORK WAS NOT COMPLETED TO HIS LIKING. HE PAID ME A COUPLE OF DAYS LATER AND I NEVER HEARD OF HIS DISSATISFACTION. I AM QUITE DISAPPOINTED THAT HE WOULD NOT CONTACT ME TO EXPRESS HIS CONCERNS. IF HE WAS NOT SATISFIED, I WOULD HAVE MADE ARRANGEMENTS TO MEET WITH HIM OR TO REFUND HIS MONEY. MY COMPANY STRIVES TO MAKE THE CUSTOMERS HAPPY. MY REPORTS ON ANGIE'S LIST SPEAK FOR THEMSELVES ON MY COMPANIES REPUTATION. HE WAS ALSO INFORMED THAT WE WERE VERY BUSY CLEANING GUTTERS, AS WERE ALL COMPANIES THIS TIME OF YEAR, AND THAT WE WOULD BE OUT AS SOON AS WE COULD. THE MEMBER WAS ALSO ADVISED TO CONTACT US IF HE SAW ANY ISSUES THAT NEEDED TO BE TAKEN CARE OF IMMEDIATELY. I AM VERY DISAPPOINTED THAT HE WOULD NOT CONTACT US TO MAKE THE SITUATION RIGHT. WE WOULD HAVE ACCOMMODATED HIM IN ANY MANNER. ALSO, AS OF THIS RESPONSE HIS MONEY WAS RETURNED.

JOEL and VIVIENNE B.
12/2006
5.0
window cleaning, pressure washing
  + 0 more
Bill was very professional. He responded to my initial phone call quickly, came to give me an estimate, was cooperative in scheduling according to my needs. His men came on time to do the job, were very polite and did a very good job.
Description of Work: I had all my windows cleaned, including cleaning the screens. I also had a dog run power washed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ANNE P.
11/2006
5.0
gutter cleaning
  + -1 more
We told him we wanted to have the work done. He came and did it very promptly, disposing of the residue as we had requested. He forgot to leave an invoice, but we sent a check for the estimated charge. We were quite satisfied and would hire him again.
Description of Work: He came and gave us an estimate which was very reasonable. We had him do the work, which was to clean out our over-full gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JOAN & DON K.
11/2006
5.0
window cleaning
  + -1 more
We have used New View for several years. They do a very good job and are careful with furnishings that have to be moved.
Description of Work: Washed all windows and storms inside and out in a two story house. Removed and stored porch screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

CRAIG AND JOAN M.
10/2006
5.0
gutter cleaning
  + -1 more
Great. Bill and his crew show up when the leaves are down and take it all away. They leave nothing behind and are respectful of the gardens, etc, near the house. They are very prompt and professional, and I have the highest regard for their service. They are also very fairly priced.
Description of Work: Cleaned gutters on 3 story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$70

DAN W.
10/2006
5.0
gutter cleaning
  + -1 more
The gutters were clogged before (with rain water coming over the sides) and weren't after, so I guess they did OK. They were friendly and helpful on the phone and then did the job without me having to be home.
Description of Work: Cleaned my front and back gutters of a three story house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

MARK R.
10/2006
5.0
gutter cleaning
  + -1 more
Called New View and a few others for gutter cleaning quotes. Quotes ranged from $60 to $150 depending on service provider. Bill's quote was $75 - $100 over the phone. He was familiar with the neighborhood and the types of homes (and gutters.) He knew what he was talking about, and he was able to provide the service within 48 hours. My gutters are actually pretty clean, but I did have a few isolated areas of clogging that I could see from the ground. I did not have a tall enough ladder to do it myself. I was not home when they came, but the obvious areas of clogging were gone and I had no overflow from the gutters during the next heavy rain.
Description of Work: Cleaned gutters on house and garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

TOM F.
10/2006
5.0
window cleaning
  + -1 more
I feel this job was done very efficiently, promptly, and the price was fair for the amount of work involved. They had the entire job done in about two hours and were very courteous.
Description of Work: A crew of four men came around 8 am as promised and cleaned all of our storm windows and outside of every window in our three story home. We did not hire them to do any of the work inside, as I did that myself:labeling and stacking storm windows, replacing them after cleaning, and washing the inside of each window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

BLAYNE M.
10/2006
5.0
gutter cleaning, window cleaning
  + 0 more
Not much to say but that my gutters were filled with debris and afterwards were clean. They were quick and polite.
Description of Work: Gutters on house and garage cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

CRAIG AND JOAN M.
10/2006
5.0
window cleaning
  + -1 more
We have an old, large brick house. They cleaned all of the windows, inside and out. We had not had this done earlier, and it made a huge difference. They did a great job.
Description of Work: Window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

RHONDA E.
08/2006
5.0
gutter cleaning
  + -1 more
I was pleased with the work Bill did. He showed up on time and performed the work I needed. I would recommend him for future work.
Description of Work: Cleaned gutters on two story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

EMILY T.
08/2006
5.0
window cleaning
  + -1 more
Bill was responsive, and worked with me to get the most ''bang for my buck'' in cleaning up the house for eventual sale. Even with his work schedule, he was flexible as to dates for performing the work. And the windows look great. Would definitely use him again.
Description of Work: Cleaned all the windows and gutters in our Cleveland Heights home. Windows were cleaned inside and out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

CYNTHIA S.
08/2006
5.0
window cleaning
  + -1 more
The crew were quick, polite, efficient, and very effective. They appeared on time and were done in approximately half an hour.
Description of Work: The New View representatives cleaned all of the windows on my house, which is a four-bedroom colonial.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

LINDA L.
08/2006
5.0
window cleaning
  + -1 more
When I first called, Bill returned my call within an hour. He scheduled an appointment for the same week. He and his crew arrived exactly on time. After he gave me an estimate, he started work immediately. He was very pleasant to have around and took the time to show me where one window was starting to leak. He did an excellent job. My windows have never looked so good.
Description of Work: Washed all of the windows, inside and outside and all of the screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

PAULA M.
07/2006
5.0
window cleaning
  + -1 more
They did a good job and the windows look great! Bill was punctual and is also very accommodating. Will definitely use New View again!
Description of Work: Interior and exterior windows were cleaned and the gutters were checked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

BETTY B.
06/2006
5.0
window cleaning
  + -1 more
Bill Mastro came out and provided an estimate. Estimate for service requested was very good. However, I decided not to have the work done at this time due to a personal crisis. Bill originally did not get back to me as originally promised but later found out he had a death in his family. Appreciated receiving a follow up call after my negative comment about not receiving an estimate as originally promised.
Description of Work: Requested an estimate for window cleaning whole house and gutter cleaning.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHERYL W.
06/2006
5.0
window cleaning, pressure washing
  + 0 more
Outstanding work. I am on recurring plan and continue to be delighted with quality of work, price and responsiveness of the team.
Description of Work: Windows (inside and outside, screens put back on). Power washed outside near front door and patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

BETTY B.
06/2006
3.0
gutter cleaning, window cleaning
  + 0 more
Was to suppose to come out and provide me with an estimate. Never came as promised. I was excited knowing that he was going to provide me with an estimate on window cleaning and gutter cleaning. I even shared the exciting news with my neighbor who had recommended me to Angie's List.
Description of Work: Never came to perform the work as I have been waiting on the estimate that he was going to leave with me.

Rating CategoryRating out of 5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Response from NEW VIEW WINDOW & GUTTER CLEANERS
I HAD LEFT A MESSAGE WITH THE HOMEOWNER THAT MY FATHER HAD PASSED AWAY AND WAS BEHIND ON SCHEDULED WORK AND ESTIMATES. MY MESSAGE STATED THAT I WOULD COME OUT WHEN THINGS GOT BACK TO NORMAL AND FOR THE MEMBER TO CONTACT ME. I NEVER HEARD FROM THE MEMBER AND ASSUMED SHE HAD HAD THE WORK COMPLETED BY SOMEONE ELSE.

BRENDA C.
05/2006
5.0
window cleaning
  + -1 more
I have a ton of windows. I thought they did an exceptional job. He was suppose to come back to do my chandelier. He does not come to this area very often, so he never came back, but other than that they did a very good job.
Description of Work: They cleaned all of the windows in our home inside & out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

CATHERINE M.
05/2006
4.0
window cleaning
  + -1 more
Bill Mastro is pleasant to speak with, prompt in performing the work. Unfortunately several windows were missed. After speaking with Bill, he has agreed to re-do the windows at no cost.
Description of Work: New View cleaned the outside only of the windows in my home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$109

Response from NEW VIEW WINDOW & GUTTER CLEANERS
I HAD CALLED THE MEMBER AND APOLOGIZED FOR FORGETTING TO COME OUT AND TAKE CARE OF THE PROBLEM. THERE HAS BEEN A SERIOUS ILLNESS WITH A FAMILY MEMBER AND IT WAS AN OVERSIGHT. I CALLED THE MEMBER AND LET HER KNOW THAT IF SHE WOULD LIKE TO HAVE HER WINDOWS CLEANED IN THE FALL THAT I WOULD DO THEM AT NO CHARGE. MY COMPANIES REPUTATION AND RATINGS SPEAK FOR THEMSELVES. I HOPE THIS MINOR MISHAP DOES NOT BLEMISH MY RECORD. MY COMPANY STRIVES FOR CUSTOMER SATISFACTION.

JOE G.
05/2006
5.0
window cleaning
  + -1 more
Bill did a great job on cleaning the windows! He was very professional and took great care inside house to clean up. They cleaned all the windows in about 1 1/2 hours, and they look great. You may need to be flexible with scheduling as he is a fireman. But even so, his communication is top notch! We will certainly use him again in the fall to clean all the windows and remove the screens for storage for the winter. I would highly recommend Bill.
Description of Work: Cleaned approximately 26 windows throughout the house. Cleaned inside and out, including very large floor to ceiling windows in great room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$165

ANN B.
04/2006
5.0
window cleaning
  + -1 more
They showed up on time and were very neat and professional. The windows looked great when they were done!
Description of Work: Cleaned all the windows, inside and out, as well as the storms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Contact information

16060 ADDINGTON CT, Newbury, OH 44065


Service hours

Sunday:
Closed
Monday:
7:30 AM - 3:00 PM
Tuesday:
7:30 AM - 3:00 PM
Wednesday:
7:30 AM - 3:00 PM
Thursday:
7:30 AM - 3:00 PM
Friday:
7:30 AM - 3:00 PM
Saturday:
7:30 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Windows,
Pressure Washing,
Gutters

FAQ

NEW VIEW WINDOW & GUTTER CLEANERS is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 3:00 PM

Tuesday: 7:30 AM - 3:00 PM

Wednesday: 7:30 AM - 3:00 PM

Thursday: 7:30 AM - 3:00 PM

Friday: 7:30 AM - 3:00 PM

Saturday: 7:30 AM - 12:00 PM

NEW VIEW WINDOW & GUTTER CLEANERS accepts the following forms of payment: Check
Yes, NEW VIEW WINDOW & GUTTER CLEANERS offers free project estimates.
No, NEW VIEW WINDOW & GUTTER CLEANERS does not offer eco-friendly accreditations.
No, NEW VIEW WINDOW & GUTTER CLEANERS does not offer a senior discount.
Yes, NEW VIEW WINDOW & GUTTER CLEANERS offers emergency services.
No, NEW VIEW WINDOW & GUTTER CLEANERS does not offer warranties.
NEW VIEW WINDOW & GUTTER CLEANERS offers the following services: WINDOW WASHING, INTERIOR OR EXTERIOR, MIRRORS, GUTTER CLEANING & POWER-WASHING, CHANDELIERS, NEW CONSTRUCTION CLEAN-UPS, RESIDENTIAL & COMMERCIAL CLEANING.----Standard window washing does not include construction debris or acid rain/oxidation clean ups. Additional charges MAY apply.

Contact information

16060 ADDINGTON CT, Newbury, OH 44065


Service hours

Sunday:
Closed
Monday:
7:30 AM - 3:00 PM
Tuesday:
7:30 AM - 3:00 PM
Wednesday:
7:30 AM - 3:00 PM
Thursday:
7:30 AM - 3:00 PM
Friday:
7:30 AM - 3:00 PM
Saturday:
7:30 AM - 12:00 PM