Get matched with top structural engineers in New Richmond, OH

"Great workers and very professional"

"It would be zero if I could. DO NOT let them sell you on the WARRANTY aspect of their service! Not only have we had a few major issues over the 20 + years we have been customers but we currently have an actively flooding basement and I cannot for the life of me get someone out for service in a timely manner. They have "scheduled" us for an appointment that is months away. Meanwhile, it continues to rain and snow, water pouring into my basement. I've had to use and dump a large wet vac hours on end to try and contain it. Which tells me, either their system is so ineffective that multiple people are having the same issue so they don't have any appointments available or they simply prioritize new installs over emergencies. I've had my basement finished, had to rip everything out several years ago due to the system. I'm a seamstress and my work room is in the basement. Expensive machines. So much property destroyed and the time lost working is costing me thousands."

"Had them come out for a quote. High pressure sales but we caved as the sales lady was really nice and signed. Had second thoughts as it was a high pressure sales situation, and reached out to the sales lady, she came out a second time, addressed my concerns and questions, and updated the work order to add a woodwork project of sistering a joist and removed the permit fee as the job did not need a permit. They called to confirm the date they were coming out to do the job and I specifically asked for them to confirm that BOTH the waterproofing and woodwork was going to be completed that day, she paused, and told me yes, the job will be completed on Monday. Monday comes, they leave with incomplete job and request payment for the updated amount, so they had the correct updated order on hand. Part of the job included "remove and replace" the steps to the basement as they are in the corner. They dismantled the steps and did not replace them. I had 1/2 a set of stairs to my basement, just hanging there. Tuesday I reach out to GM Clayton and he tells me he will be in touch. Over 24 hours later I complete the "How did we do?" job completed survey, and I get a call from Clayton. They are coming out the following Monday to complete the job. Monday comes, they still do not finish the job and hire a subcontractor to finish the work. Literally had a different contractor come out and give Clayton a quote for the job in my home on Monday. He returned Tuesday morning to finish his job. He did a HORRIBLE job replacing the steps that were removed. Once I was FINALLY able to see the work in the basement, the workmanship is total crap. Clayton says they are coming out next Monday to repair the work but I am really disappointed with the whole situation. I will be seeking legal council about them breaching the contract, and seeking a refund for the inconvenience and stress of this due to their negligence."

"Had Betts Structural Engineering come and look at the foundation of a house we were in contract on. Josh came out and was professional and informative. He informed us the foundation was failing and explained what needed to be done. He throughly explained everything and told us how we could do it ourselves for much cheaper than a contractor could do it. In the end he saved us from a long and expensive process if we proceeded with the house."

"They are overpriced, did not take proper precautions to protect our carpet, promised us professional carpet cleaning, then sent out two of their guys with rags and a shop vac to “clean” the carpets. Then we were told it’s not policy to send out carpet cleaners, and that we’re on our own. We were promised 4 different things involving quality of the project, none were done. This place is a total scam, and has SERIOUS communication and misinformation issues internally. Would never use them again. All they did was open up walls, spray some stuff, made a mess, and left us to handle any problems stemming from their lack of attention to detail, and crappy policies."

"Great experience! This is our first home and our first big project. I loved that they provide multiple options depending on the level of detail you want/need. We went with the option providing the google sketch-up, Eric was able to provide sample reports and sketchups beforehand so I had a better idea of which worked best for us, and he was very quick with responses and was able to come out to look at the house within a few days (I think they could have done it even sooner but we wanted a little time). We wanted to invest in the plans upfront in hopes that we can do more of the work ourselves and we love the level of detail provided in the report and sketchup. Would highly suggest using AO Structural Engineers!"

"They made an appointment to give an estimate for masonry/foundation repair but never showed up or contacted me."

"Sergio was excellent! He worked through some cold and wet weather to complete a pretty large repair at my church. The results were outstanding!"

"He took my money! He took my money but then did none of the work. He made multiple promises to do the work but it all turned out to be lies. Check out Pemberton Construction on Facebook. I am not the only one he has scammed This guy is a crook and should be in jail"