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Mel Yoder Home Improvement LLC

Roofing, Gutters, Siding,

About us

DBA Mel Yoder's Painting & Roofing. Mel Yoder's Home Improvement has been serving the North Eastern Ohio area for over 40 years. We're family owned & operated, and we're in our second generation of management. We specialize in hail and wind damage claims and are able to walk you through your entire claim from start to finish.

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

Home Building, Remodeling, Doors, Gutters, Roofing, Siding, Windows, Pressure Washing, Chimney Repair & Painting

Services we don't offer

Kitchens & Bathrooms

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$250

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.932 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
6%
3
0%
2
6%
1
25%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
3.9
responsiveness
3.9
punctuality
3.9
Showing 26-32 of 32 reviews

Katina M.
07/2012
5.0
roofing
  + -1 more
Last year we experienced a storm with some large hail. We called Mel Yoders for an inspection and their sales representative came out and helped explain the claims process very well. They helped me file my claim and when the adjuster showed up he helped point out things the adjuster missed. He got my siding, gutters, and roof paid for by my insurance. The work was performed in a timely manner with all crews involved being respectful. They didn't use any foul language. They cleaned up every night, and when the job was done they walked me through the entire job. I couldn't be more happier with Mel Yoders and their entire company. I would never use anyone for any of my construction needs.
Description of Work: RoofingSidingGutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Pheneas Y.
07/2012
5.0
roofing
  + -1 more
They were very professional from start to finish. The sales rep came out and help identify hail damage on my roof and siding that I wasn't aware of. They helped me call my agent and file a claim. Then the adjuster came out and he helped get my entire roof and siding paid for. The crews were very nice and very informative. They were very clean and did superb work. I would recommend them to anyone looking to have their roof done, or anyone who thinks they may have storm damage.
Description of Work: Complete roof tear off and siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Les W.
07/2012
5.0
roofing
  + -1 more
Everything went like clockwork.
Description of Work: As a realtor I needed a roof inspection for a real estate deal and I called several roofers and they were the first one to respond. After inspection there were 2 repairs that needed to be done before they would certifiy the roof. They repaired the valley and re sealed the chimney flashing all in just a few days so we closed on time. The next time I need a roof inspected, I'll be calling Frank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Robin H.
12/2011
1.0
roofing
  + -1 more
Horrible
Description of Work: Took 2 months to get the material delivered to the property and then 3 months for them to do the work and that was only because they were in the neighborhood and stopped and asked who was doing the roof. Other work was included in the contract and they didnt do the work and expected all the money. Still trying to straighten things out with payment and it has been 2 months since they put the roof on.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,000

Response from Mel Yoder Home Improvement LLC
Last year we had the unfortunate problem of one of our sales reps not being honest. Once we found this information out we had him dismissed. Once we got rid of him we found about 30 extra files/jobs that he hadn't even told us about that we had to do. Unfortunately, this put us VERY far behind on our schedule. We tried to inform as many people as possible. There we even some jobs that we didn't even know we had until they called in to tell us he had been out. It was unfortunate for our customers that this happened, but we honored every contract written.

Cheri P.
10/2011
1.0
roofing
  + -1 more
All started out well as our roof was replaced in the 2 week window that we were promised. The remainder of the projects have still not been completed. A job that was supposed to take 3 days total has been ongoing for the last 4 months. Yoders would show up every 2 - 3 weeks to do one small part of a project, and then be gone again for weeks. On top of the service issues, they gave a quote for the job, signed a contract for that amount, and then filed for an additional $3000 to our insurance company for price increases. This has not been a good experience and I would not recommend Mel Yoders Roofing for your home improvement projects.
Description of Work: Replace shingle roof, replace gutter, replace light, fix air conditioner

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$11,000

Donna G.
07/2011
2.0
roofing
  + -1 more
If you have this company out to give you an estimate be sure to get atleast 2 others for comparison. Also, it greatly helps to know how many square you need for your job. They over estimated the number of shingles I needed to justify a high quote by over 12 square. Then they tried to bill me $250 for a permit which is not needed for a roof replacement. When I called these 2 things to their attention they stated they needed to make a profit. Needless to say I did not hire them. They were the highest quote by far I received for my job. Very unprofessional and lacked integrity.
Description of Work: Had them out to give a quote on tear off of existing roof and install new shingles.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Response from Mel Yoder Home Improvement LLC
First of all this job was very steep and was a tough job to measure and get accurate measurements safely. We tried to do a satellite imaging of the home, but for some reason it wasn't available so we did our best as far as estimating the amount of sqaures required to do the job. It was only after we submitted our estimate did she tell us she had blue prints to her home and that the amount we estimated was way off. We tried to explain to her that it was only an ESTIMATE not an actual bill. She was very adamant that we were trying to rip her off, but we haven't stayed in business for over 40 years by doing shady business practices. When we do a job we provide estimates. If that ESTIMATE is off either way we submit a final bill. Sometimes it can be higher or lower than our estimate price. We feel it's unfair that she has given us a bad review when we never provided anything but an estimate for her.

Kari B.
06/2011
1.0
basement remodeling
  + -1 more
See above
Description of Work: We had been referred to this company from our insurance agent after we had a flood in our finished basement on Feb. 28th. The initial response was prompt and the job of clean up and drying out the basement was done well. Needless to say, it is June 29th and the job is still not done. I have been extremely dissatisfied with the lack of communication with the company. The person in "charge" had many occassions of not returning phone calls for weeks on end. He had made 2 separate appointments to come to the home and he just did not show up. We had to push to even get someone over to start on the redo. If we had not, I believe we would still be waiting to get someone here to work. The workmanship has been average at best. The men who worked on the drywall, paint, and moldings were very nice and professional. We still have no carpet installed. We have had limited response from the owner in regard to the delay in getting the job done. We hear that they are understaffed etc etc. I believe that is because they have completely over-extended in light of some "storm chasing" on their part. When our contact person was called about the eta on the carpet on Monday, he said he would find out right away and call back. It is now Wednesday and no response. This is just par for the course. I do not recommend this company if you want your job done in a reasonable time frame.

Rating CategoryRating out of 5
quality
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100,000
    • 1
    • 2(current)

Contact information

152 Williams St, New London, OH 44851


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Doors,
Windows,
Chimney Repair,
Basement Remodeling,
Interior Painting,
Roof Ice/Snow Removal,
Pressure Washing,
Locksmiths,
Skylights

FAQ

Mel Yoder Home Improvement LLC is currently rated 4 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Mel Yoder Home Improvement LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mel Yoder Home Improvement LLC offers free project estimates.
Yes, Mel Yoder Home Improvement LLC offers eco-friendly accreditations.
No, Mel Yoder Home Improvement LLC does not offer a senior discount.
Yes, Mel Yoder Home Improvement LLC offers emergency services.
Yes, Mel Yoder Home Improvement LLC offers warranties.
Mel Yoder Home Improvement LLC offers the following services: Home Building, Remodeling, Doors, Gutters, Roofing, Siding, Windows, Pressure Washing, Chimney Repair & Painting
Kitchens & Bathrooms

Contact information

152 Williams St, New London, OH 44851


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM