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Soap and Water

Window Cleaning, Pressure Washing, Dryer Vent Cleaning,

About us

Although we've been voted #1 Window Cleaners in New Albany, Dublin and Westerville for 2012 by windowcleaning.com, our prices are 10% below the national average for window cleaning . We're able to keep our prices low, because of our hundreds of loyal customers. Find comfort in our budget friendly pricing. Visit our website for an INSTANT ESTIMATE or call/text (614) 285-7627 and we'll gladly come and put together an on site estimate for your home.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Window Cleaning, Pressure Washing, Gutter Cleaning, House Washing, Roof Cleaning and more

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
5%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-170 of 170 reviews

EILEEN M.
10/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: Cleaned our screen porch. It was sparkling!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

CAROLE S.
09/2015
4.0
window cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Virginia G.
08/2015
5.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
unknown
Description of Work: Power wash house |Power wash deck |Wash and whiten gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

DeWitt M.
07/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: cleaned all first and second floor windows at house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Scott Z.
06/2015
5.0
pressure washing, window cleaning
  + 0 more
Went well
Description of Work: Power wash house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stacey T.
06/2015
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Mary H.
05/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: Very pleased with the owner's communication, and the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Andy C.
05/2015
4.0
dryer vent cleaning, window cleaning
  + 0 more
unknown
Description of Work: Soap & Water did an excellent job with our dryer vent cleaning, and the service tech was excellent. Punctual, polite, conscientious - he did a fabulous job. | |My only knock on the service is that after purchasing an Angie's list package for $129, the company sent us an invoice for the sales tax portion of the cost. This was pretty unprofessional, though I empathize with the business owner as he explained that this is a quirk of the Angie's List system not allowing them to charge sales tax directly in the online order process. Either AL needs to change the system, or the service provider needs to include the sales tax in the package price (which would have been the more professional way to go here). | |All in all, we'll use this provider again in the future, but I was unimpressed with this billing snafu, even though it was only a nominal difference in price. The idea of the thing, in other words, was the issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Soap and Water
I agree that it's a little wacky. I've explained it to A.L. and we've got a solution. Your tax will be included next time.

Craig K.
05/2015
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Soap and Water
simple and sweet

Charles S.
05/2015
5.0
pressure washing, window cleaning
  + 0 more
unknown
Description of Work: Power washed the exterior of my house. Work was done in a professional manner with the person preforming the work very informative and courteous. My house looks great after he was finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$179

Response from Soap and Water
"Professional", "Informative" and "courteous". Trifecta!

Diane K.
05/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: My green roof is back to its original color. |The crew took care not to damage my newly planted grass and flower boxes. |The price includes a 3 year warranty. |Very satisfied and would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$645

Response from Soap and Water
Roof cleaning is probably the number one cleaning project for increased curb appeal. It really makes the roof look new again. It was great working for you.

tim W.
05/2015
5.0
dryer vent cleaning, pressure washing, window cleaning
  + 1 more
unknown
Description of Work: pressure washed house and detached barn and cleaned my dryer vent. They were great to work with. Nice guys that showed up on time and did what was asked. I

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Soap and Water
Pressure washing and dryer vent cleaning all in one shot. We're glad you are happy. Jordan and Tyler are great techs.

Lance S.
12/2014
5.0
pressure washing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Soap and Water
I'm glad you were totally happy with the quality and professionalism that we provide. As far as pricing goes, we're not the cheapest by a long shot, but the value is great. From our double anti algae wash to our triple warm water rinse, we deliver a product that is unbeatable. A smart man, named Benjamin Franklin is noted for saying, “The bitterness of poor quality remains long after the sweetness of low price is forgotten”. See you next year!

Tom K.
10/2014
5.0
dryer vent cleaning, window cleaning
  + 0 more
Both jobs went well.
Description of Work: Performed soft power wash of my home's exterior in August 2014. Not sure why categories are listed as window and dryer vent cleaning. They recently (10/2015) completed a second job of cleaning my roof and exterior windows. Very satisfied.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Laurie M.
09/2014
5.0
pressure washing
  + -1 more
My house looks great.
Description of Work: Soft Washing home exterior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$240

Response from Soap and Water
I'm glad your house turned out so nicely. James and Robbie love it when a house really comes together like that.

TERESA W.
06/2014
2.0
roof cleaning, window cleaning
  + 0 more
unknown
Description of Work: The only response was by email and text. When we asked for a return phone call so we could ask more questions and get more info, they did not call but sent yet another email. The price was "estimated" by a form on their website and it was not detailed enough and could never have been accurate without a real conversation to reveal the particulars of our property. In the end, the guy sent yet another email telling us he does not wash our type of siding. One simple phone call and one minute of his time would have solved this, rather than the multiple back and forth emails. He seems to think that saves time, but it took more time in the long run, and is very impersonal and unprofessional. Despite technology, it is still best to actually talk with people.

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0


Response from Soap and Water
Respectfully ma'am, your first email was disrespectful to us and insulted our website and the way we do business. To call our state of the art estimate system a "guesstimate" and to imply that we would start the job and then "change the price" is insulting. I also explained simply that our company does not clean aluminum siding due to common oxidation, paint adhesion and age concerns.

James H.
06/2014
5.0
pressure washing, roof cleaning, window cleaning
  + 1 more
.
Description of Work: My house was built in 1832 and the exterior was made of black walnut - it has always been painted white, and of course it accumulates dirt, mildew, and pollen, and it starts to look dingy over time. Regular powerwashing is too harsh for wooden siding, but it needed cleaning. I used a Newark-based company two years ago (Exstream Powerwashing) and they were less than competent, and charged far too much for a job they left uncompleted. Brennon Williams returned every one of my calls immediately, he understood that my house needed careful treatment, and he was punctual, respectful, and justifiably proud of the results. He's great to work with, he likes and understands what he's doing, and he goes out of his way to make it a good experience for the customer. I plan to use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Nicole V.
01/2014
5.0
pressure washing
  + -1 more
They did a fine job.
Description of Work: Soap and Water pressure washed my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Soap and Water
Thanks [Member name removed]. We're also upgrading all of our equipment to offer bigger and better service.

Ann G.
05/2013
5.0
window cleaning
  + -1 more
unknown
Description of Work: Service provider was very friendly and said immediately if the first date available was too far out that we could get a refund. He also referred us to another company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marsha H.
11/2012
5.0
blind cleaning, window cleaning
  + 0 more
See above!
Description of Work: I received an estimate within 30 minutes of call, as the gentleman who owns or manages the business lived in a complex across the road from me. He was well dressed and proceeded in a very professional manner. I live in a condo with 11 large windows and 2 arched windows. All windows have 2" slated blinds. The fee was exactly what was quoted in the estimate. The owner arrived with the cleaning tech. They both removed their shoes while in the house. Once the owner had oriented the tech as to what was to be done, he left. The tech worked very tediously cleaning and "Pledging" all the blinds first, one slat at a time, by hand! NO steam cleaning. Just Soap and Water and a lot of elbow grease! :) Following that, he cleaned the windows inside and out. It took about 6 hours. Wonderful!! I will probably have them back to wash windows every 6 months and do the blinds once a year! Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Soap and Water
Thanks Customer. That was a lot of work and I'm glad you're happy with it. Dustin gives it 100% on every job he does. As the owner, I'd love to be on every job, but when I can't, I know my team will represent us well. We'll be happy to take care of you again next Spring.

Contact information

5195 Hampsted Village Center Way, New Albany, OH 43054

www.soapandh2o.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Pressure Washing,
Dryer Vent Cleaning,
Roof Cleaning,
Gutter Cleaning,
Blind Cleaning,
Ceiling Fans,
House Cleaning,
Snow Removal

FAQ

Soap and Water is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: Closed

Soap and Water accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Soap and Water offers free project estimates.
Yes, Soap and Water offers eco-friendly accreditations.
No, Soap and Water does not offer a senior discount.
Yes, Soap and Water offers emergency services.
No, Soap and Water does not offer warranties.
Soap and Water offers the following services: Window Cleaning, Pressure Washing, Gutter Cleaning, House Washing, Roof Cleaning and more
Ask for details.

Contact information

5195 Hampsted Village Center Way, New Albany, OH 43054

www.soapandh2o.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
Closed