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PSeeSolutions

Computer Repair, Internet Service, Computer Sales,

About us

4 employees. No subs. Cost is determined by the job. No travel charge. Ask about Angie's List discount. Additional email - info@pseesolutions.com. Award winning. Providing computer solutions. That’s who we are. If you’re like most, you’re looking for someone who’s friendly, professional, and knowledgeable to solve all your computer needs – when you want. We’ll spend time with you to understand your needs. We’ll provide you with solutions that fit your needs. It’s all about trust – and confidence. 2nd Location Now Open - 9280 Dublin Rd Unit B, Powell, OH 43065

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Small Business Services, Wireless Network Network Setup, Broadband, Laptop Repairs, Network Storage Device Setup, Wireless Networking, Antivirus & Operating System Install, Virus & Anitspyware Removal, Hard Drive & I/O Card Install, PC Set Up & Customization, Operating System, Computer Check Up, Device Repair, Data Recovery, Migration, Backup, & Remote

Services we don't offer

Linux

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9423 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 251-275 of 423 reviews

JEROME S.
04/2010
5.0
computer repair
  + -1 more
Mr. Gabbay practices his profession like I practice law - not charging for every phone call or emailed question. That builds loyalty even if you don't get rich!
Description of Work: In October 2008 Mr. Gabbay rescued my seriously Trojan infected computer in a timely manner at a reasonable cost. When done my computer was working better than the day it was new. Also set up a hardware firewall for added security. Twice since then I have had minor (to him at least, not to me) issues. Several months ago he checked for a virus issue that I thought I had - did that via remote access. Today he diagnosed my problem as merely a stuck key on the keyboard via an e-mail exchange.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachel C.
04/2010
5.0
computer repair
  + -1 more
I had some strange issues with my video card that I couldn't diagnose myself, so I called PSee Solutions based on their Angie's List rating. I'm so glad I did! They came out the next day and diagnosed the problem for me. My video card was bad. They noticed I had an old unused machine sitting nearby and cannibalized it for a new video card that they indicated was really almost as good as the one that had gone bad. They also cleaned out the interiors of 2 of my machines, which were extremely dusty, reseated the cards, and then ran software to make sure I didn't have any viruses or malware installed. They defragged the hard drives and cleaned up the unused software so that the machines run smoother and faster than they did. When I complained about the RAM in one of the machines, they offered to order some for me and come back out to install it, which they did a couple of weeks later when I was able to be there to meet them. The service was prompt, courteous, and fantastic. I will absolutely use them again as soon as I need some computer assistance, and I would recommend them to anyone!
Description of Work: Cleaned interiors of 2 computers; replaced video card; diagnosed issues; cleaned off unnecessary software; ordered and added RAM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JEFF M.
04/2010
5.0
computer repair
  + -1 more
We were very pleased with the service. They resolved our problem and were sensitive to the fact that we hoped for a quick turnaround time. They were extremely professional and courteous and took extra time with us to answer some lingering questions we had following return of the computer. We would definitely call on them again and recommend them to others.
Description of Work: The company eliminated a virus from our computer. They picked up the computer from our home and returned it 1.5 days later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JANIS N.
04/2010
5.0
computer repair
  + -1 more
I think I already did that in the box above. I should have scrolled down first.
Description of Work: This was the second time I have used Avi's services. He responds quickly to my calls and offers almost immediate help. He cleaned my old computer, removed viruses and Trojans, installed updates, and checked out everything. When he needed to take it to his shop he supplied me with a loaner computer which was a great relief to me. After he returned mine, I had a little problem and called him, thinking he'd need to stop by. Instead, he has a wonderful setup whereby he took over my computer with remote assistance and took care of it. When I buy a new computer, he will do the setup and move everything from the old one to the new. He is extremely helpful and knows his business well. He is willing to spend the time necessary to solve any problem. I am very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Cheryl T.
03/2010
5.0
computer repair
  + -1 more
Avi was on time, helpful, knowledgeable and patient. He answered many questions we had about our personal computer. We will use him again if we have other PC problems.
Description of Work: We had a PC Trojan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

DIANE B.
03/2010
5.0
computer repair
  + -1 more
Avi was terrific! He came to my home promptly at the agreed time, disconnected the tower,took the pc and completed the repair. He removed the virus, brought it back to my home, hooked it up completely, and did trouble-shooting to make certain that the computer was online and the printer worked. Avi made this scary experience completely painless for me!
Description of Work: PC had a warning screen and wouldn't boot up. Virus warnings were also present.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

CHRIS & RICK R.
02/2010
5.0
computer repair
  + -1 more
We were able to install CD burner software and clean up my start-up menu in about 20 minutes. Incredibly easy for me as Avi did the work remotely.
Description of Work: Avi remotely helped me restore my CD Burner. I have worked with PSEE in the past and they are by far the best computer service firm I've dealt with - probably the best service in any category listed on Angie's list!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT J.
02/2010
5.0
computer repair
  + -1 more
Our phone calls were returned quickly and Kevin arrived within a few minutes of the time arranged. After the dogs let him pass inspection he asked what we were experiencing and got right to work. We are return customers to PSee Solutions and would suggest them to anyone who wants a job well done. Kevin was very personable and friendly.
Description of Work: We had two computers go down at the same time. One was loaded with virus and the other would not stay connected to the internet. Kevin worked his magic, cleaned up our messes and had us back up and running in a few days. I had forgotten how fast my computer could go until it got a boost of memory!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

NANCY & STEVE M.
02/2010
5.0
computer repair
  + -1 more
They did an excellent job. Everything worked out well.
Description of Work: They did some repair work on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Greg M.
02/2010
5.0
computer repair
  + -1 more
As a busy insurance office the last thing we needed is for our office computers to lose connectivity. We had used PSee Solutions at our home before and were very satisfied, so we decided to start using them at our office as well. We called Avi and explained to him what had happened and how we really need to get our computers back up and running ASAP. Avi came out quickly and was extremely knowledgeable about the problem and was able to resolve all of of our computer connectivity problems. Avi even followed up on our problem to make certain he repaired everything that we needed. So if you are looking for a computer repair company that is very accessible, prompt, and knowledgeable, then PSee solutions will be perfect for you! A++++++
Description of Work: Resolved internet connection issue. Install and configure new Operating System. Install all new updates and security patches. Installed Linksys wireless router.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

KIM P.
02/2010
5.0
computer repair
  + -1 more
Avi understood that my laptop is critical to my business and promised he would have it repaired that day. He was true to his word and my laptop is now running fine. I plan to use Avi and PSee Solutions for any computer work in the future.
Description of Work: I was having problems with my laptop after a tech support person uninstalled some software. I e-mailed PSee Solutions and received a response very quickly. Avi came out to my house but the issues were more extensive than we thought so he took the computer into the shop to do the repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Maureen Z.
02/2010
5.0
computer repair
  + -1 more
Avi is very knowledgeable and very helpful. He takes the time to explain the cause of the problem and the remedy. A very fast turn around.
Description of Work: Avi promptly resolved several issues on my PC, including the cursed blue screen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Barbara J.
01/2010
5.0
computer repair
  + -1 more
I contacted PSeeSolutions by e-mail, and received a prompt response. One of the techs came to my home and tested my system. He was able to fix a driver problem right away, however; due to the time it would take to perform the updates and solve the sound problem, he took the computer with him and was able to return it the next day. When he returned, he explained all of the problems and spent additional time with me to solve an e-mail problem I had been having, and set up new service for me. I highly recommend this company!
Description of Work: Troubleshooted and fixed several problems: sound coming out of only one speaker, problems with the DVD drive, slowness, and e-mail service. PSee solutions replaced my sound card, installed new drivers, updated Windows, removed viruses and Trojans, and helped me with my e-mail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

JOHN L.
01/2010
5.0
computer repair
  + -1 more
They came out and assessed the situation. My old PC did not have enough memory and it was very slow and it kept shutting down or having all the errors. They said that it was not worth fixing it and suggested to get a new computer. They gave some ideas of where to look for the new computer. When I bought the new computer, they transferred files from my old computer to the new one. We waited for the windows 07 software to come in and they told me not to worry about the charge of the diagnostics and they will take care of it later. I got everything and I called them and they came out. They had to come out twice because they did not leave enough time with something that we had. They came even though the weather was bad. They took my computer and did some of the work at their office. They installed Eset Nod 32 antivirus and other software in my computer. They also did a tune up on the laptop and installed more memory in it. They only transferred data from one of the folders under my documents from my old computer to the new one but I had asked them to transfer from other folders as well. They not only offered me the Angieslist discount but also reduced even more because we had so much work done.
Description of Work: We used Pseesolutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$301

Patty D.
01/2010
5.0
computer repair
  + -1 more
He was great. I called during the week between Christmas and New Year's, and he still came the day after I called. He was even early for the appointment! He was extremely helpful, explained things clearly, and had several options to try in case the original fix didn't work. The free loaner computer was great because I do a lot of work from home, and because of the holiday weekend he had my computer a few extra days. He also took care of some more "routine" things that I had concerns about while he was here (deleting software I didn't want, cleaning up my Start menu, etc.) . I'll definitely use him again if my computer has problems.
Description of Work: My computer would freeze up after running for about 5 minutes or so. I couldn't check to see if it had a virus or something else because it wouldn't run long enough to do a virus check. Avi came to my house and ran some diagnostic tests, which we both thought fixed the problem. Unfortunately it didn't, so I took the computer to his office where he could do more in-depth testing. He gave me a free loaner computer to use in the meantime. He found the problem on my computer (it was a virus) and it's working great now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Carol K.
01/2010
5.0
computer repair
  + -1 more
I am not sure what repairs he made, but the computer is working well. The first time he worked on my computer, he added more memory which helped a lot with the speed. He replaced a noisy fan in my laptop which was like that since we bought it.
Description of Work: My computer continually went to a blue screen. Avi had my computer picked up the day I called and returned it, repaired, in a reasonable time and charged me a very fair amount. The He also upgraded a desk top computer with more working files, etc. and we were pleased with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Charles G.
01/2010
5.0
computer repair
  + -1 more
Avi explained the issue to me, performed the repairs, discussed in a timely manner and below the cost quoted by other companies.
Description of Work: Repaired corrupted operating system and performed full hardware and software diagnostic and updated as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

BARBARA P.
01/2010
5.0
computer repair
  + -1 more
I contacted PSeeSolutions and left a voice mail late morning on 12/28 describing the problem that had just developed with our desktop computer. Our call was returned within 2 hours and Mr. Gabay walked us through the procedure to log in to his website and allow him to run a remote diagnostic on our computer. He was able to identify the problem and fix it within 5 minutes. We were very impressed with his quick response and professionalism.
Description of Work: Performed remote diagnostics on our desktop computer to determine why both DVD drives would not run when they had previously been working without a problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62

JERRY K.
12/2009
5.0
computer repair
  + -1 more
The service went very well. I have been very pleased using this company. There was quite a bit of clean-up required which is why the price is a bit higher. We appreciate the loaner aspect after ours was taken out of the home to be repaired. He came over very quickly.
Description of Work: We just had some annoying pop-ups on the screen slowing down the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary P.
12/2009
5.0
computer repair
  + -1 more
It was very sooth. The looked at my computers for about 1/2 hour at the house before determining they need to take them with to fix. They had the computers from Thursday thru Wed. They had everything fixed on Monday but I was unavailable for them to return the computers on Tuesday so they came out on Wed. Very nice and helpfull. Even game me a quick free look at my husbands laptop. They were excelent and my desk top is moving great even faster than it was before. When we decide to replace my laptop we will give them a call for some advice. Thanks so much!!!
Description of Work: Came to my Home to diagnose issues with my desktop & my laptop. Neither was working when they came. Need to take both computers with him to fix. They removed spyware & viruses on my desktop also added 512 MB to it. After running diagonistics on my laptop found it was a mother board failure so he recoved my data for me after explaining that the cost of replacing the mother boad wasn't worth it. They then returned my computers and hooked everything back up on my desktop. They also quickly looked at my husbands laptop because of a wireless issue. Said the wireless built in was dead and cost to fix would be $180 but that we could go and get a USB wireless connect for around $50 that would do the trick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269.03

Bob K.
11/2009
5.0
computer repair
  + -1 more
The service was great. I called him about 10 and he was able to head over later that afternoon. I will definitely use this company again and would highly recommend them to others.
Description of Work: I called Avi to come secure our wireless network, also asked him to ensure both computers where running up to date security software. Once Avi was here he also cleaned up our main computer and added some additional memory to help it run quicker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Rebecca S.
11/2009
5.0
computer repair
  + -1 more
Avi and Kevin arrived on time and were really great! They immediately respolved our connectivity problem, set up the wireless, helped us with a few other little problems and then even helped me resolve an email issue with my new BlackBerry phone. They spent several hours and made sure everything was perfect. In addition, they offered us some suggestions on setting up our webite. They did a great job!
Description of Work: Our business had several things we needed to have done. We were having some connectivity problems, and we wanted wireless internet, a system upgrade and some software installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

ALICIA M.
11/2009
5.0
computer repair
  + -1 more
I WILL ALWAYS USE PSeeSolutions AS LONG AS HE'S IN BUSINESS!
Description of Work: I'VE RECEIVED SERVICE WITH PSeeSOLUTIONS ONCE BEFORE AND IT WAS $80.00 WELL WORTH IT. I CALLED PSeeSolutions ON THE 18TH OF NOVEMBER EXPECTING NOT TO GET AN APPOINTMENT PROBABLY FOR AT LEAST,A FEW DAYS AND WAS PLEASANTLY SURPRISED THAT AVI GABBAY THE OWNER WHO, SERVICED MY COMPUTER BEFORE, CAME OUT THE NEXT MORNING! ACTUALLY, I HAD A TENTY FOUR HOUR APPOINTMENT THE FIRST TIME I RECEIVED SERVICE FROM PSeeSolutions. THIS APPOINTMENT WAS BECAUSE OF MY BATTERIES AND I WASN'T CHARGED BUT, AVI ASSISTED ME IN ANOTHER PROBLEM AND I WASN'T CHARGED FOR THIS SERVICE CALL.I WOULD'VE GLADLY PAID FOR HIS TIME COMING OUT, BUT HE WISHED ME A "MERRY CHRITMAS!" I LOVE THIS GUY AND HE GOES WAY BEYOND THE CALL OF DUTY HERE! YOU CAN TELL HE LOVES WHAT HE DOES! KUDOS! PSeeSolutions!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATIE B.
11/2009
5.0
computer repair
  + -1 more
They did a great job! They provided very prompt service and were most helpful in explaining all that they had done. They also provided me with assistance on how to check my backup system, which I greatly appreciated. Their prices are extremely reasonable. I will definitely recommend this company to friends and family!
Description of Work: Repaired a computer that was having problems starting up and running. They ran diagnostics and repaired all problems. The computer is running great now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

ROBERT M.
11/2009
5.0
computer repair
  + -1 more
I contact Avi, on a Sunday morning via the Instant House Call program he uses(I had hired Avi previously) and he answered instantly. 10 minutes later, he fixed the problem and my old laptop connected to the internet. Avi is smart, professional and reliable. I'm amazed he answered my call on a Sunday morning and fixed the problem so fast. This is the second time I've used PSEESOLUTIONS and both times the service has been excellent.
Description of Work: I recently purchased a new Apple Time Capsule(router) to replace my Linksys router. Three of the four computers in my house worked just fine with the new router, except a 5 year old IBM laptop running Windows XP. I spent an hour with Apple support and they couldn't fix the problem. Apple told me to "upgrade my wireless driver" and gave up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

138 E Main St, New Albany, OH 43054

http://www.pseesolutions.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Sales,
Screen repair

FAQ

PSeeSolutions is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

PSeeSolutions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, PSeeSolutions does not offer free project estimates.
Yes, PSeeSolutions offers eco-friendly accreditations.
No, PSeeSolutions does not offer a senior discount.
Yes, PSeeSolutions offers emergency services.
Yes, PSeeSolutions offers warranties.
PSeeSolutions offers the following services: Residential & Small Business Services, Wireless Network Network Setup, Broadband, Laptop Repairs, Network Storage Device Setup, Wireless Networking, Antivirus & Operating System Install, Virus & Anitspyware Removal, Hard Drive & I/O Card Install, PC Set Up & Customization, Operating System, Computer Check Up, Device Repair, Data Recovery, Migration, Backup, & Remote
Linux

Contact information

138 E Main St, New Albany, OH 43054

http://www.pseesolutions.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM