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PSeeSolutions

Computer Repair, Internet Service, Computer Sales,

About us

4 employees. No subs. Cost is determined by the job. No travel charge. Ask about Angie's List discount. Additional email - info@pseesolutions.com. Award winning. Providing computer solutions. That’s who we are. If you’re like most, you’re looking for someone who’s friendly, professional, and knowledgeable to solve all your computer needs – when you want. We’ll spend time with you to understand your needs. We’ll provide you with solutions that fit your needs. It’s all about trust – and confidence. 2nd Location Now Open - 9280 Dublin Rd Unit B, Powell, OH 43065

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Small Business Services, Wireless Network Network Setup, Broadband, Laptop Repairs, Network Storage Device Setup, Wireless Networking, Antivirus & Operating System Install, Virus & Anitspyware Removal, Hard Drive & I/O Card Install, PC Set Up & Customization, Operating System, Computer Check Up, Device Repair, Data Recovery, Migration, Backup, & Remote

Services we don't offer

Linux

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9423 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 423 reviews

Judy M.
02/2019
5.0
computer repair
  + -1 more
Very well. Very pleasant people to work with. I would recommend them to anyone.
Description of Work: Computer was running slow and needed cleaned up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75.65

Hermine W.
01/2019
5.0
computer repair, internet service
  + 0 more
I called the shop and Avi answered the phone. I told him my problem and since Christmas was the next day he would visit my home on December 26. Avi came as promised. The explanation and correction of the problem was excellent and after his visit I knew I had found the right computer service with the correct person to answer my computer request. I would recommend contacting Avi if ever you have a problem.
Description of Work: After receiving the repaired computer had difficulty logging onto documents and understanding my computer using Windows 10. I am a senior person who had been using and older program.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICIA P.
12/2018
5.0
computer repair
  + -1 more
This has been a FANTASTIC experience! Fast, Professional service from all 4 people I worked with. Larry, especially, spent a lot of time with me, did the most Thorough "tuneup" I have probably EVER had, taught me a lot, and are keeping in touch with the documented Outlook problem and progress on such by Microsoft. We even discussed changing from Bitdefender to Eset when I move to new computers next year. Oh, and pricing is VERY Reasonable! I wish I would have called this company a long time ago. Next year they will help me analyze which computers will be best for my Investment and Tax business and install them. They have a lot of fantastic reviews because THEY ARE FANTASTIC!!
Description of Work: Desktop was locking up and also had a problem with Outlook 2016

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Hermine W.
12/2018
5.0
computer repair, internet service
  + 0 more
Excellent service. Ryan came to my house and showed me what was needed after 10 years of use. He explained everything since I am a senior person who knows nothing about computers and has a disability of hearing loss. I wanted to keep my old desk top computer so it needed to be refurbished. They loaded all my information onto the repaired computer plus other stuff I did not have, delivered it to my home and Ryan set everything up for me with an explanation.
Description of Work: Computer would not turn on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$428

LOLA M.
08/2018
5.0
computer repair
  + -1 more
PSee Solutions was responsive and did a thorough job at a good price. Will definitely work with them again and highly recommend.
Description of Work: Scan for malware

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul A.
08/2018
5.0
computer repair
  + -1 more
Ty solved it in a couple hours. Amazing. I spent a couple weeks on it on and off and wasted a lot of time (because I'm a technical person that can fix anything, right?). This was the best money spent and I wont hesitate coming back. Thanks Ty!
Description of Work: Typing in any application and the cursor would keep moving left and messed up words.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

MICHAEL F.
06/2018
5.0
computer repair
  + -1 more
My laptop wouldn’t boot up, and a diagnostic test indicated a hard drive failure. I found PSee Solutions on Angie’s List. I called them in the morning and Michelle suggested I bring the laptop to their New Albany shop. Avi quickly determined that the hard drive wasn’t completely dead or corrupted. Not the catastrophe I initially feared! He recommended installing a new hard drive, transferring the old data and installing software. The job was completed by 4:00 PM the same day! Without prompting, they applied the Angie’s List member discount to my invoice. PSee Solutions is the best!
Description of Work: Hard Drive Failure

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

Response from PSeeSolutions
Thank you for the kind review. We appreciate your business.

BARBARA H.
04/2018
5.0
computer repair
  + -1 more
I used them in the past and their customer sevice has always been outstanding and today they went above and beyond.
Description of Work: I needed help with my wifi and some couple of things in my computer.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PSeeSolutions
Thank you for coming back for service. We strive to make our customers happy so they come back the next time in need of assistance.

BOB & LINDA G.
03/2018
5.0
computer repair
  + -1 more
My desktop PC locked and everything I tried failed to solve the problem. I called and dropped off my PC on Sat. By 1 PM on Monday they had fixed the issue which was a conflict with my antivirus which they had to remove. They gave me two better choices for a new antivirus, one of which was free. They even install the antivirus I chose. I was thrilled with my experience.
Description of Work: They worked on my desk top tower PC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PSeeSolutions
Thank you for your business. I am very happy we could help you!

Bonnie H.
01/2018
5.0
computer repair
  + -1 more
They worked on my PC for two days and still gave me the Angie"s list price for a tune up. Very professional and just nice people to deal with. It was great finding a local company to work on my PC. It was purchased in Florida from a company that built it for me so finding PSee Solutions was wonderful. Did not try to sell me anything, helped with some issues I was having and cleaned up my PC. The kind of company I want to deal with.
Description of Work: Problems with my computer being slow and malware on it. They did remote access and worked their magic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PSeeSolutions
Thank you very much for the report and the business. We are glad things are working well for you.

Jennifer K C.
12/2017
5.0
computer repair
  + -1 more
Great! I needed a new computer and he guided me on which one would be best for my situation. He told me to look at Costco to get a great price and a beast of a machine. There were a few things that came up once I got the machine back but Avi responded right away and took care of it. I am a perfectionist in my profession and its nice to see there are still others out there striving to be the best!
Description of Work: My computer was 8 years old and nothing was working right . I had 2 previous IT people work on it prior for several hours . Avi and his team are Awesome!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from PSeeSolutions
Thank you very much for the report. We enjoyed working with you and appreciate the business.

Amy H.
11/2017
5.0
computer repair
  + -1 more
they ran diagnostics and checked for any serious problems, and not finding any, tweaked a couple of the settings related to the "sleep" and "hibernate" settings and then thoroughly tested it over and over to be sure it was working properly before sending it back home with me. Then they told me there was no charge for the service.
Description of Work: I was having some problems booting up my laptop and they checked it out for me

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PSeeSolutions
Thank you for allowing PSeeSolutions to help you with the repair. We look forward seeing you again when you have [Member Information Removed] need.

Anne C.
11/2017
5.0
computer repair
  + -1 more
I wouldn't use anyone else for pc problems!
Description of Work: I have used PSee Solutions several timesa, sometimes in their shop and, more often remotely. Avi and his crew of professionals have never failed to explain tthings to me and to fix the problem. Their pricing is more than fair. They've fixed my printer and my laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from PSeeSolutions
Thank you so much for the report [Member Name Removed]! We enjoy helping you with all your computer needs!

Jon R.
09/2017
5.0
screen repair, computer repair
  + 0 more
They replaced the screen a laptop. Their customer service stood out. There were two things. They were very knowledgable about the service they provided and the customer service was very good.
Description of Work: They provided laptop screen repair services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from PSeeSolutions
We appreciate your business and thank you for the review!

Charles W.
08/2017
5.0
computer repair
  + -1 more
Everything went smoothly. They took control of the PC and cleaned everything up, and called me when everything was complete.
Description of Work: I use PSee Solutions annually for a tune up of my PC. This is the first year I got the tune up remotely. I didn't have to unwire the PC and take it to the shop. that was very convenient.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from PSeeSolutions
Thank you [Member Name Removed] for the review. It was our pleasure in servicing your computer needs!

Mindy C.
08/2017
5.0
computer repair
  + -1 more
Avi's team diagnosed the issue and contacted several suppliers to find a replacement screen for my laptop. Even though I eventually elected not to proceed with the repair due to the high manufacturer's cost of the replacement parts, Avi suggested connecting the laptop to an external monitor and using it as a desktop machine, which was something I hadn't considered before. Communication was great throughout the process. I will definitely use PSee the next time I have a computer repair!
Description of Work: My laptop had a broken screen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PSeeSolutions
Thank you for your kind words. It was a pleasure working with you!

Adrian M.
07/2017
5.0
computer repair
  + -1 more
Great! They fixed it all, had it done quickly and at a reasonable cost.
Description of Work: I had a virus on my computer and my malware was suddenly just gone. So I asked PSEESolutions to fix it all. They did!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from PSeeSolutions
We appreciate the review and look forward to working with you again!

Doug D.
07/2017
5.0
computer repair
  + -1 more
Since the day I bought this computer it could not "go to sleep". It would always turn itself on every hour or so. That problem seems to be fixed now. My computer goes to sleep and stays asleep like a normal computer. Thank you guys.
Description of Work: Old desktop cleaned and logins consolidated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from PSeeSolutions
Thank you for choosing PSeeSolutions for your computer needs! We appreciate your business!

KAREN A.
05/2017
5.0
computer repair
  + -1 more
It went very well. They are fast and courteous and very reasonably priced. I will definitely use them again if I have more computer issues.
Description of Work: Windows was corrupted and couldn't be recovered. Ultimately, they had to completely wipe the hard drive and reload Windows 10.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from PSeeSolutions
Thank you very much for your business and kind report. We are glad that everything is working well for you now.

Mike F.
04/2017
5.0
computer repair
  + -1 more
Went very well worked over the phone to fix a couple of problems very quickly.
Description of Work: Transfer files from old PC to new PC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PSeeSolutions
Thank you for the review and your business. We really appreciate it.

SUSAN L O.
03/2017
5.0
computer repair
  + -1 more
PSeeSolutions got right on the problem. They listened to what I told them about the problem and took it from there. Excellent. No muss, no fuss, just professional service. Love PSee.
Description of Work: My computer had contracted several viruses even though I use a firewall and various virus scans. This is what they did: Perform full hardware and software diagnostic evaluation, Update Anti-Virus and Anti-Spyware software, Complete two scans for viruses and spyware, Install critical Windows® updates, System optimization, Repair start button, Cleaned infections from the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from PSeeSolutions
Thank you [Member Name Removed] for the review. We appreciate your business!

Linda H.
03/2017
5.0
computer repair
  + -1 more
Done remotely, and immediately. Friendly folks working there were great to work with.
Description of Work: Two laptops with severe slowdowns, and one with virus stoppage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PSeeSolutions
Thank you for the kind report!

Roger S.
01/2017
5.0
computer repair
  + -1 more
They were fantastic. They were friendly. They were professional. They walked me through everything. They did not try to oversell. He told me exactly what it was and what I needed to do. He even provided cheaper options instead of trying to rip me off. I thought he handled it very well. He gave me what I needed and what I wanted. He did not try to oversell me. I think that was the biggest thing.
Description of Work: I have used PSeeSolutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from PSeeSolutions
Thank you very much for your business and kind report. We are glad that everything is working well for you now.

Trina D.
12/2016
5.0
computer repair
  + -1 more
Bad advice from another company's representative led to the loss of some important data. PSee's techs were able to restore it. We have used their services several times in the past, and have always been pleased.
Description of Work: software issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Response from PSeeSolutions
Thank you very much for your business and report.

Jerry B.
12/2016
5.0
computer repair
  + -1 more
Angie's List recommended this company to me and I decided to take a chance. I called PSeeSolutions to set up two printers wirelessly and to fix three computers. My Windows 10 wouldn't work properly. Joseph, one of the techs, came out and he is fantastic. He fixed my son's computer, which we thought would never work again! We thought we'd need to get a new computer instead. Joseph got everything set up and it works really well.
Description of Work: I hired PSeeSolutions to repair my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PSeeSolutions
Thank you! We appreciate your business!

Contact information

138 E Main St, New Albany, OH 43054

http://www.pseesolutions.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Sales,
Screen repair

FAQ

PSeeSolutions is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

PSeeSolutions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, PSeeSolutions does not offer free project estimates.
Yes, PSeeSolutions offers eco-friendly accreditations.
No, PSeeSolutions does not offer a senior discount.
Yes, PSeeSolutions offers emergency services.
Yes, PSeeSolutions offers warranties.
PSeeSolutions offers the following services: Residential & Small Business Services, Wireless Network Network Setup, Broadband, Laptop Repairs, Network Storage Device Setup, Wireless Networking, Antivirus & Operating System Install, Virus & Anitspyware Removal, Hard Drive & I/O Card Install, PC Set Up & Customization, Operating System, Computer Check Up, Device Repair, Data Recovery, Migration, Backup, & Remote
Linux

Contact information

138 E Main St, New Albany, OH 43054

http://www.pseesolutions.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM