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PSeeSolutions

Computer Repair, Internet Service, Computer Sales,

About us

4 employees. No subs. Cost is determined by the job. No travel charge. Ask about Angie's List discount. Additional email - info@pseesolutions.com. Award winning. Providing computer solutions. That’s who we are. If you’re like most, you’re looking for someone who’s friendly, professional, and knowledgeable to solve all your computer needs – when you want. We’ll spend time with you to understand your needs. We’ll provide you with solutions that fit your needs. It’s all about trust – and confidence. 2nd Location Now Open - 9280 Dublin Rd Unit B, Powell, OH 43065

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Small Business Services, Wireless Network Network Setup, Broadband, Laptop Repairs, Network Storage Device Setup, Wireless Networking, Antivirus & Operating System Install, Virus & Anitspyware Removal, Hard Drive & I/O Card Install, PC Set Up & Customization, Operating System, Computer Check Up, Device Repair, Data Recovery, Migration, Backup, & Remote

Services we don't offer

Linux

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9423 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 226-250 of 423 reviews

LARRY W.
09/2010
5.0
computer repair
  + -1 more
Everything went great from start to finish! Avi arrived on time as scheduled. I sensed immediately that he was extremely knowledgeable and knew exactly what needed to be done! Within an hour or so, we had the wireless environment that we had been anxiously seeking. In addition to setting up wireless and mapping devices to the network, Avi helped me with software installation and registration on a new laptop. My wife and I are very happy with the results of the work. Avi Gabbay is a first class person and professional who knows how to treat his customers. His company's pricing is fair and reasonable. I have already referred one co-worker to Avi and would not hesitate to use PSeeSolutions again.
Description of Work: Avi set up a wireless router/network in our home which included mapping two home computers, a work laptop, and two print/multi-function devices to the network.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from PSeeSolutions
Thank you. Thank you for your business.

Lynn D.
09/2010
5.0
computer repair
  + -1 more
I had tried everything I knew to get my printer back online to no avail. I called Avi and he immediately found that the IP address of the printer had changed. He updated my printer port to look for my model of printer rather than the IP address so that in the future a change off ID address won't cause this problem again. There was no charge for this service. This is the second time I have used Avi's services and I have I cannot say enough about how knowledgeable and professional he is. I highly recommend him and he is who I will call in the future when PC problems arrise.
Description of Work: Printer was offline and would not print.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PSeeSolutions
I am glad we got you to work quickly. Call us sooner next time so you wont have to work too hard. Thank you for your kind comments.

Pat K.
09/2010
5.0
computer repair
  + -1 more
Desktop was running slowing, virus warnings, redirects and popups were a daily occurrence even though I was running two different virus/malware programs. Laptop was having connection issues and ran very slowly. Took both to his shop. Ran virus/malware/spyware programs for 24 hours and found infections, including Trojans and corrected registry errors that were modified by the trojans. I had also not installed a bunch of updates and he took care of that. He added memory to the laptop and installed updates and virus software. When he returned with them, he fixed the wireless. In addition, I called his attention to the fact that my digital camera no longer was recognized by my desktop, something that two other techs had looked at and said it was a corrupted file and nothing could be done. Well, nothing is beyond Avi. He took about 5 mins to fix it and now I can connect my camera, a BIG ISSUE for me!!! He was always on time (actually early, but politely sat in the driveway until I went out and got him..he didn't want to arrive early if I wasn't ready!), polite and friendly. I loved the experience and will definitely use him for any computer issues. He's the best.
Description of Work: Accessed my virus/pop up/slow speedregistry errors problems on desktop. Took to shop to run 24 hr virus/malware scan. Full hardware/software diagnostic on desktop and laptop. Installed updates, increased memory, cleaned computers. Reconnected wireless. Diagnosed connection problem with digital camera and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from PSeeSolutions
As we told you, we like challenges. Thank you for the great comment and the business.

Paula B.
08/2010
5.0
computer repair
  + -1 more
Pseesolutions personnel assessed the damage to our computer expertly and efficiently and provided us with several options based upon our requirements. They recovered as much data as possible and provided us with ways to guard against similar problems in the future.
Description of Work: Pseesolutions retrieved/recovered information from our damaged hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

John S.
08/2010
5.0
computer repair
  + -1 more
Seriously, run, don't walk, to Pseesolutions for your computer repair. I've worked with I/T people for 15 years in corporate companies and these guys know exactly what they are doing. They are extremely good at their craft. They pulled data out of my totally dead laptop computer that I shared a cup of early morning coffee with. Honest, intelligent and friendly. Avi & Crew are awesome.
Description of Work: Retreival of data from laptop that had been toasted with coffee

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JIM F.
08/2010
5.0
computer repair
  + -1 more
Avi arrived at my house on time ( always an important thing to do !!). He took my computer and left me a loaner for use until mine was returned. He removed the virus, tuned up my computer and replaced a broken CD drive. He returned it within a very reasonable time . When he returned with my computer he also gave me lots of information about how to do things better on my system, fixed the wireless link for my laptop and installed a software program for me . I really appreciate his taking the time to talk to me in layman's terms to help me understand how some of this stuff works. He's a nice guy and I would recommend him to anyone with computer issues.
Description of Work: My computer was disabled by a virus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

David E.
08/2010
5.0
computer repair
  + -1 more
Went great! I own a web-based company and everything I have is on my computer - it's really important to me. Evidently, my operating system became corrupt and I got a blue screen that wouldn't let me access anything. At the same time, my external backup Hard Drive crashed and died so I couldn't get any backup data off of that drive. When your operating system crashes, there's an option to "repair/install it" which I had tried from home with a tech from a different company, but it failed to read correctly from my CD (which I later found out sometimes happens) So if PseeSolutions couldn't get my data saved off and "repair/re-install" my operating system, I'd be starting totally over, which would be a disaster for me. Even if they were able to save my data, which was more likely in this situation, I would have to reinstall all my programs if they couldn't repair my Operating system (which they thought they could do). And indeed they did - they saved all my data off to another external hard drive I provided, but had trouble repair/installing my OS. They in fact had to take out my CD/ROM drive and put in one of theirs in order to successfully complete the repair/install. Then they put my CD/ROM drives back in. I brought the computer to them on Monday and got it back Tuesday afternoon. All that would have taken Geek Squad 4-5 days and easily closer to $500.00 (I priced it). I'll never go to Geek Squad again.
Description of Work: Repair/Re-install my operating system and save my data.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

JULIE S.
08/2010
5.0
computer repair
  + -1 more
Like I said, Avy contacted me and told me a couple of things to try to get the computers working again. With one it worked, but with the other it didn't - so I ended up taking that computer in to Avy's shop. He got it fixed very quickly, and the price was reasonable. It's good to have someone like Avy around - someone honest that I know I can count on to work on our computers when they act up. We'll definately contact Avy again if and when our computers go on the fritz.
Description of Work: We had 2 laptops go on the "fritz" at the same time! We researched the list of people available and decided to go with Pseesolutions. Very quickly after contacting Avy, he emailed me back and offered solutions to our problems based on what I'd told him. I was amazed that someone would tell us what to do instead of having us bring the computer in and make money from a service call, but Avy is a really nice guy - after meeting him twice I can see he's just the kind of person who is happy to help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52

LARRY H.
08/2010
5.0
computer repair
  + -1 more
Very professional from start to finish, completed work when promised and offered some good tips on how to keep my computer running better.
Description of Work: Removed several spyware,viruses and trojans, updated antivirus and spyware software, cleaned and optimized computer operation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

ELAINE M C.
07/2010
5.0
computer repair
  + -1 more
I will use PSeeSolutions again. I feel that I can trust them and they are very helpful. I normally contact them via email to let them know what is going on and then they either respond via email or give me a call. They do give an Angie's List discount!
Description of Work: I've used PSeeSolutions several times now. They either meet me to pick up the laptop or come to the house. They picked up the laptop when the hard drive was going bad and that evening the desktop starting having problems. When Kevin dropped off the laptop the next morning, he picked up the desktop and had to reinstall the operating system. He finished it that same day and returned it that evening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

STACEY C.
07/2010
5.0
computer repair
  + -1 more
a few steps for me to try---and each step was explained to me as though i had never seen a computer before--he didn't assume i knew anything, which was pretty much true! so it went smoothly, he was able to diagnose over the phone and in spite of the huge help, he would not charge me. THANK YOU!
Description of Work: my computer just went blank. i did not know if it was a major or minor problem, nor did i have the slightest sense of what to do to check things. i called on a sat. morning and was thrilled to find someone available. basically, i was patiently talked through various steps to take to see the problem could be easily resolved. after completing about 6 steps, my computer did indeed start working again. i was told there would be no charge since nobody had to come out to my house. i was blown away by the out of the ordinary kindness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike D.
07/2010
5.0
computer repair
  + -1 more
Found Avi on this site while at a retailer looking to buy a new laptop. He called back in response to a voicemail in 5 min. Said he could clean and restore ours but when asked about buying a new one instead recommended doing so as ours is 5 years old. We then decided to have him clean our old one. He picked it up and returned it 2 days later. Whole experience was excellent. Already recommended him to one friend.
Description of Work: Avi cleaned and removed 12 viruses the last of which had completely locked up our laptop. Works like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ronald R.
06/2010
5.0
computer repair
  + -1 more
Avi completed the work timely & thoroughly. The laptops performance improved dramatically. After I picked up the laptops I called them because one could not connect to the Internet. Kevin, Avi's associate, came to my house to help resolve the connection issue. Kevin could not determine the source of the problem so he took it to his office. Once at the office the laptop had no problem connecting to the Internet. Kevin then brought the laptop back to my house where I discovered it was a router issue. Even after all this additional effort that turned out to be unrelated to any work they had done, I was not charged anything additional. Pseesolutions is one of those rare businesses that you can trust to do quality work on a timely basis at a fair & reasonable price. I wouldn't think of going anywhere else for computer repair and service.
Description of Work: Performed "tune-up" and resolved performance issues on two laptops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

RENE D.
06/2010
5.0
computer repair
  + -1 more
The owner of PSeeSolutions, Avi Gabbay, quickly diagnosed the problem with the CD slot load and contacted me with his evaluation. He explained the problem clearly, offered his recommendation to order a new replacement part and quoted each fee individually along with the anticipated final cost for parts, service and diagnostics. The repair was completed the day following the Fedex delivery of the part. When I picked up the laptop he spent more than one hour also setting up an improved invoice for my new business that included the logo. He patiently fine tuned it with the colors and details that best represent my business and would not accept any fee. I requested extra business cards to pass on to others. Avi rates an "A+" in customer service!
Description of Work: The CD slot load on my Dell Studio Laptop had malfunctioned and would not release the CD or play it. The CDs are an essential part of my business presentations and I was without the laptop for just a few days. PSeeSolutions offered a computer for my use when the part was ordered and business documents I needed from my laptop were sent quickly upon my request. The entire mechanism was replaced quickly and diagnostic evaluations of the hardware and software were also done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Frances M.
06/2010
5.0
computer repair
  + -1 more
I called Pseesolutions for help as I was unable to back up several email accounts and the address books in Outlook Express. Avi told me how to download InstantHouseCall. He then remotely took control of my PC and backed up all of my address books and emails, not a small task. Avi was exceptionally pleasant to deal with and to surprise performed the task at no charge. Will I do business with this company again? You bet I will.
Description of Work: Remotely backed up email accounts and addresses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol C.
06/2010
5.0
computer repair
  + -1 more
Avi was great to work with. We were impressed by his computer knowledge, and he didn't make us feel stupid when we asked stupid questions! (we are not very computer savvy). We would definitely use his company again.
Description of Work: Avi made a "house call' to check our home computer, which wasn't working properly. He couldn't fix it at the house, so he took it to his shop. He removed quite a few viruses and Trojans, updated our antivirus and antispyware software, installed critical Windows updates, added more memory, system optimization, and cleaned the computer inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

KATHLEEN K.
06/2010
5.0
computer repair
  + -1 more
Avi and Kevin were a pleasure to do business with! Professional, courteous and knowledgeable. Delivered service promptly and at a reasonable price. I would definitely recommend Pseesolutions.
Description of Work: Replaced hinge on laptop computer. Did hardware and software evaluation. Traced power problem to supply cord and offered work-around advice/solution. Physically cleaned PC inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96.11

Yana M.
05/2010
5.0
computer repair
  + -1 more
It had gotten to tortoise speed, making every task a major project. Time is something I do not have enough of and waiting for my computer was a major setback. He said there were no serious virus problems; explained about memory versus hard drive and that basically it needed to be replaced because the memory was as improved as much as allowed. Also suggested I get an external hard drive which I had been mulling over a while. The repair was less than 24 hours and he was kind enough to come back after hours to allow me to pick up when I got off work. Asked how we found them, and said I had delivered their mail then saw them on Angie's List, he said you get a discount. Couldn't argue that. Very positive experience. Have started researching to follow his advice. Knew Avi before and Kevin is just as nice.
Description of Work: Kevin cleaned our computer of garbage by defragmenting and checked for viruses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

HAZEL B.
05/2010
5.0
computer repair
  + -1 more
Left a message on their answering service and they made contact within the hour. They were able to schedule a service call that same day, arrived promptly and repaired the computer. We were very impressed with their response and courtesy and would not hesitate to use them again.
Description of Work: Our computer was inoperable after a local power outage and resultant power surge. PSeeSolutions restored it to full working order very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Don K.
05/2010
5.0
computer repair
  + -1 more
Was having difficulty with the family computer. The kids were complaining that the computer was "broke" because it would seemingly overheat anytime they tried to download music, play on-line games or computer games on it. They wanted a new computer, but I said we should have someone look at it first to see what was wrong with it. We had antivirus software installed on the PC; however, within minutes of running a diagnostic on the PC, PSEESOLUTIONS identified a trojan had infected the computer and was setting off a kill switch everytime the kids tried to use the computer. It apparently was a rather nasty virus which was difficult to remove, but PSEESOLUTIONS charged a flat rate to get it cleaned up and working like new. Very satisfied with the result and didn't have to buy a new computer. Also, they recommended a better virus protection software once my current software expires. PSEESOLUTIONS showed up on time and did exactly what they said they would do
Description of Work: Removed spyware and viruses (trojans) and updated antivirus software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from PSeeSolutions
Thank you very much for you business. We are glad to hear that your computer feels like new to your and your family. We look forward to servicing you in the future. PSeeSolutions

Gayle B.
05/2010
5.0
computer repair
  + -1 more
Wonderful and would not hesitate to recommend them or use them again.
Description of Work: Gave advice on what type of computer to look for, came to the house and set up computer and installed 2 printers and transfered data from old computer. Also this month I purchased a laptop with the advice of Psee and Avi stopped by the house picked it up and dropped it off the next day ready to use. They were wonderful and did not make me feel silly for not being so computer smart.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Response from PSeeSolutions
Thank you very much for your support and your kind words. We are happy that we solved all your computer needs and hope you get the most out of your new laptop.

Julie S.
04/2010
5.0
computer repair
  + -1 more
Great company! These guys are prompt, professional, and knowledgeable! Well worth the cost.
Description of Work: I've use this company twice; once to repair a computer, and the second time to hook up some equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from PSeeSolutions
Thank you very much for your kind words and your business. We look forward to servicing you in the future. PSeeSolutions

ALLAN S.
04/2010
5.0
computer repair
  + -1 more
I have used Avi and PSEE Solutions many times in the past. As always he was puntual, professional and set me right up. I can't imagine using anyone else to address any computer problem that I may have and I do mean ANY! Avi is the best and I would highly reccomend him to anyone that has computer issues.
Description of Work: I bought a new computer and needed to have it completely set up. I also needed to have many programs installed as well as have all vital information transfered from my old computer to my new system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from PSeeSolutions
Thank you very much for your kind words and much appreciated business. We look forward to servicing you in the future. PSeeSolutions

DAN K.
04/2010
5.0
computer repair
  + -1 more
He did a fantastic job in a very short time. In addition he found out that my wifi connection was not protected by a password. I had no idea that anyone just outside my home could enter on my account. He let me know about the problem and offered to fix it and didn't charge me.
Description of Work: I had a printer installed and connection to two lap tops through wifi. Secured my wifi connection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from PSeeSolutions
Thank you very much for your business and kind words. We are always happy to go the extra mile to make sure our customers are happy and satisfied with our service even if we don't charge for every service that we perform. PSeeSolutions

Lisa P.
04/2010
5.0
computer repair
  + -1 more
Best Buy's Geek Squad said the repair would exceed $800 and it was more feasible to purchase a new computer. Had hoped to repair the computer (at a reasonable cost) for the children's use. Kevin of Pseesolutions immediately returned the call, estimated $450 for the repair, and would be in the neighborhood the next day so he picked up the computer. It only took a week for the repair and the total cost was less than his estimate. Excellent service, excellent work, very professional and friendly. Highly recommend this company.
Description of Work: Laptop screen was cracked/broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

138 E Main St, New Albany, OH 43054

http://www.pseesolutions.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Sales,
Screen repair

FAQ

PSeeSolutions is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

PSeeSolutions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, PSeeSolutions does not offer free project estimates.
Yes, PSeeSolutions offers eco-friendly accreditations.
No, PSeeSolutions does not offer a senior discount.
Yes, PSeeSolutions offers emergency services.
Yes, PSeeSolutions offers warranties.
PSeeSolutions offers the following services: Residential & Small Business Services, Wireless Network Network Setup, Broadband, Laptop Repairs, Network Storage Device Setup, Wireless Networking, Antivirus & Operating System Install, Virus & Anitspyware Removal, Hard Drive & I/O Card Install, PC Set Up & Customization, Operating System, Computer Check Up, Device Repair, Data Recovery, Migration, Backup, & Remote
Linux

Contact information

138 E Main St, New Albany, OH 43054

http://www.pseesolutions.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM