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PSeeSolutions

Computer Repair, Internet Service, Computer Sales,

About us

4 employees. No subs. Cost is determined by the job. No travel charge. Ask about Angie's List discount. Additional email - info@pseesolutions.com. Award winning. Providing computer solutions. That’s who we are. If you’re like most, you’re looking for someone who’s friendly, professional, and knowledgeable to solve all your computer needs – when you want. We’ll spend time with you to understand your needs. We’ll provide you with solutions that fit your needs. It’s all about trust – and confidence. 2nd Location Now Open - 9280 Dublin Rd Unit B, Powell, OH 43065

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Small Business Services, Wireless Network Network Setup, Broadband, Laptop Repairs, Network Storage Device Setup, Wireless Networking, Antivirus & Operating System Install, Virus & Anitspyware Removal, Hard Drive & I/O Card Install, PC Set Up & Customization, Operating System, Computer Check Up, Device Repair, Data Recovery, Migration, Backup, & Remote

Services we don't offer

Linux

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9423 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-225 of 423 reviews

Peter S.
12/2010
5.0
computer repair
  + -1 more
The guys were easy to deal with, very honest about the PC and its shortcomings and charged a fair price for their work. I would definitely use them again!
Description of Work: They put new life into my aging PC and got it to run almost like new, which is amazing given its age. They fixed a number of problems and were able to create additional storage space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JOHN M.
12/2010
5.0
computer repair
  + -1 more
It was a fast set up, nothing complicated about it.
Description of Work: Helped me set up email account from remote control. 15 to 20 minutes of time

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

Dave C.
12/2010
5.0
computer repair
  + -1 more
Pseesolutions is very good, very friendly. I thought the price was reasonable.
Description of Work: I accidentally swiped out Microsoft 2003 with 2007 and it ruined everything on my computer. Pseesolutions restored 2003 for me and put on an icon on my computer so that they do not have to come out again if I have a problem, they can fix it from somewhere else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SARA A.
12/2010
5.0
computer repair
  + -1 more
AVI GABBAY OF PSEESOLUTIONS SPOKE ON THE PHONE WITH ME ABOUT MEMORY PROBLEMS THAT I WAS EXPERIENCING WITH MY HOME COMPUTER. HE GAVE ME SEVERAL IDEAS AND EVEN OFFERED TO CONNECT WITH ME OVER THE PHONE TO SOLVE PART OF THE PROBLEM. ULTIMATELY, I PURCHASED A NEW SYSTEM WHICH AVI HELPED INSTALL OVER 2 DAYS, INCLUDING RESTORING MY ITUNES DATABASE WHICH I THOUGHT I HAD LOST. HE WAS PROMPT. COURTEOUS AND PERSONABLE, TALKING SPORTS WITH ME WHILE MY OLD SLOW SYSTEM TRANFEREED DOCS TO MY NEW SPEEDIER ONE.THE INSTALL OCCURRED THE MORINING OF THE MICHIGAN GAME AND TOOK LONGER THAN I ANTICIPATED DUE TO THE SLOWNESS OF MY COMPUTER. AVI GRACIOUSLY AGREED TO COMPLETE THE INSTALLATION ON SUNDAY SO I COULD WATCH KICK-OFF.
Description of Work: NEW COMPUTER INSTALLATION INCLUDING SECURITY CHECK, POWER SOURCE CONNECT AND DOCUMENT TRANSFER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Karen & Harlan H.
11/2010
5.0
computer repair
  + -1 more
My computer was infected with a virus and completely shut down. After checking Angie's list, I took my computer to Pseesolutions for repair. Avi Gabbay at Pseesolutions checked out my PC and found it was loaded with viruses (I had a few months in between antivirus programs.) He removed all of the viruses and suggested adding a different antivirus/antispyware program. I decided to purchase the program and like it. I got a discount by purchasing the program through him. Avi suggested running the new AV program. I decided to install my old program, anyway. Once I got my computer home, I still noticed a few problems and called Avi. He remoted into my PC and checked out some additional things. I later decided to remove my old AV program, and the problems disappeared! He also checked out a computer display problem I had, and checked on the price of the part I would need to fix it. My laptop is older, and the fix would not be guaranteed even with the new part. I decided not to have the additional repair done. I noticed that Avi had replaced a couple of screw covers on my PC that were lost previously. The turnaround time on the service was excellent. It was very convenient to have Avi remote into my PC. He was very patient, nice and informative with all of my questions and problems until all of the issues were resolved. Avi was very professional. I highly recommend Pseesolutions to anyone.
Description of Work: Virus removal and PC tuneup, diagnosis and estimate on video display problem, addition of a new antivirus/antispyware program.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Doug S.
11/2010
5.0
computer repair
  + -1 more
Staff at PSee Solutions was very courteous. They gave us a loaner to use while ours was being repaired. The repaired within the time and cost they quoted. Very pleased with everything.
Description of Work: Repaired PC by performing full hardware and software evaluation, updated antivirus, installing updates and removing viruses. Cleaned computer inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lori C.
11/2010
5.0
computer repair
  + -1 more
I could not have been happier with the level of service I received. I'm an experienced computer user, and I could easily tell that Avi knows computers. He's also friendly and courteous, and Pseesolutions' prices are very competitive. But the most important thing, and what impressed me most, is that he's willing to try different solutions and keep trying until he can not only fix a computer but also preserve its files and settings. The typical approach when repairing computers -- especially at large electronic stores -- is to immediately take the easiest way out and reformat the hard disc and be done, without making any attempt to revive a computer. Sometimes that's the only solution, but Pseesolutions will exhaust all possibilities before doing anything too drastic. This is computer repair that's done with extreme precision and accuracy.
Description of Work: Avi Gabbay at Pseesolutions revived a PC that I was sure was dead after my McAfee virus protection software overreacted and deleted critical Windows DLL files. I was able to take it by immediately and I had it back within a couple of hours, with all my files and settings intact. I also had Pseesolutions replace a hard disc and install Windows 7 on a laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$466.32

Frederick G.
11/2010
5.0
computer repair
  + -1 more
He is responsive, concerned and a pleasure to deal with. He puts the customer first. His prices were reasonable. I have not been this satisfied with someone working on computers since I do not know when.
Description of Work: He came to the house and changed the power supply. My computer died because of a power supply and I had a drive that was not working right. He could not get the computer to boot and said he needed to take it back to the shop. He could not get it fixed and offered a loaner and I said no thanks not necessary. He removed the bad extra hard drive and he had extracted the data from that drive and he gave me an CD with the information that he could get off the hard drive. He knows what he is doing, he understands hardware. He brought the computer back to me and told me to run it for awhile and I could pay him when I was satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JULIET R.
11/2010
5.0
computer repair
  + -1 more
He does excellent work and is very thorough. He takes time to make sure everything is fixed properly and done well. I have worked with him before. He did follow up to make sure everything was OK. I would highly recommend him.
Description of Work: They cleaned up the computer and it was a special on Angie's List Deal of the Day. I also had him do some additional things with the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Richard R.
11/2010
5.0
computer repair
  + -1 more
The computer loads faster in the beginning when I turn it on and they cleaned up my screen since their are fewer icons on the screen. Browsing on the internet is faster as well. They did a good job.
Description of Work: I took the computer to them. Since I have had the computer since 1999, I had them clean it up. This price was part of Angie's List Deal of the Day. They worked on it for about 3 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

STEPHEN S.
11/2010
5.0
computer repair
  + -1 more
Pseesolutions was wonderful. Had my laptop back to me in a couple days. I won't take my computer anywhere else!
Description of Work: Hard drive replace in laptop and anti virus installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dave C.
11/2010
5.0
computer repair
  + -1 more
They charge a flat rate to remove viruses; it doesn't matter how many hours they work on the computer. They picked-up my computer and then brought it back to me the next day. They were extremely helpful, friendly, and explained things thoroughly. They also gave me a discount for being an Angie's List member.
Description of Work: I had a virus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Pat H.
10/2010
5.0
computer repair
  + -1 more
We ended up buying a new computer. Avi was kind enough to evaluate whether our anticipated purchase would be adequate, and once we purchased the new computer, he transferred all our old data, installed the software we needed and set everything up, including re-installation of the printer. I have never dealt with a business that provided as good service as does PSeeSolutions. Avi is brilliant and a complete professional. The response time is amazing, and he is very sympathetic to a customer's situation when the computer is down. He doesn't make you feel like an idiot if you are a technophobe, or even if it's discovered you somehow neglected to renew your virus protection :)
Description of Work: This is the fourth time we've used Avi in the last year. In the past,we have used PSeeSolutions to remove viruses, install wireless capability, install a wireless printer, repair email issues, and diagnose and correct an iPad email problem that even Apple customer service couldn't figure out. This time we called because our computer's operating system shut down. It was irreparable and Avi told us he could either replace the OS, or we could buy a new computer since ours was probably five years old, which would be the better choice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Molly S.
10/2010
5.0
computer repair
  + -1 more
Avi returned my call on Monday morning and set up a time for him to come on Tuesday. He even called and let me know that he would be about 10 min. late! Very professional, got right to the problem and had is solved in no time. Also enjoyed yakking with Avi while he worked! I am so grateful to have found such a goldmine in Avi when it comes to computer problems..He will be the one and only person I call when I have computer difficulties in the future.
Description of Work: Avi came and helped me hook up my Mom's computer to the internet via wireless USB . For some reason it wouldn't connect, and Avi simply unhooked her old modem and fixed the problem..He wasn't even going to charge me for that..He then cleaned up my computer and gave me some helpful tips to keep my computer clean. Again, Avi wasn't going to charge me for any of this, and I insisted he get gas money at the least..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

CAROLE C.
10/2010
5.0
computer repair
  + -1 more
I found PSeeSolutions via an Angie's List promotion on a night of expreme frustration with my aging computer, which was refusing to perforn needed functions and freezing up. I called their office the next morning and scheduled drop-off for the following day. I found Avi to be both knowlegeable and helpful. I needed to know if the set were terminal........and whether it was time to bury, replace, or repair it. He explained the liklihood of Memory status (lack of) as critical to performance issues, and said he could/would get it cleaned up and running. That done, I should take it home and use it for a couple of days. Then if I liked the way it was working, he'd send me a bill. He had the work done by 4:30 that afternoon. The machine is working fine........as Avi said, " it flys " . It is great to have my old machine back and working better than it has in a long time. Some day I'll have to get a new one, but I don't have time for that just now. Thanks Avi!
Description of Work: Computer was cleaned of multiple virus and Trojan issues, updated with memory, cleaned of unneeded items and made to operate quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

MARY & THOMAS K.
10/2010
5.0
computer repair
  + -1 more
Very good experience., .He was efficient and competent nd prompt.
Description of Work: Transferred info from old computer to new. Updated features. helped connect laptop to home printer and computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

DOROTHY C.
10/2010
5.0
computer repair
  + -1 more
Avi repaired virus damage last year and again this year. My computer was older and I wanted to get a new one but had no idea what I needed. Avi gave me a suggestion based on his knowledge of how I used my computer. I got what he suggested, then set up a time for him to hook it up. I love my new computer! Avi is fast, thorough, and easy to work with. He's always on time and calls back quickly if you have to leave a message. It's very important to have someone you trust because of the confidential information on your computer, and Avi has earned my trust.
Description of Work: Repaired virus damage in old computer. Installed new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOE L.
10/2010
5.0
computer repair
  + -1 more
I arirved at their office at the scheduled time. They tested my computer and explained the problem within a few minutes. They gave me an estimate and finished the work the next day within the estimate. Unlike my prior experience with other computer repair companies, there was no attempt to sell me upgrades or other services I did not need. These guys are thoroughly professional in all respects. I already referred a friend who received the same great service. These guys are thorough, honest and very good at what they do. I would highly recommend this company.
Description of Work: Computer was slow to respond and froze up completely from time to time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Barbara A.
10/2010
5.0
computer repair
  + -1 more
Their work was done quickly, efficiently and completely. As a small business owner myself, I understand the value of good customer service and PSEE Solution's C.S. was exemplary. I have no reservations regarding using their services in the future.
Description of Work: Pseesolutions remotely cleaned up my computer of viruses and inability to access the Internet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

TIMOTHY B.
10/2010
5.0
computer repair
  + -1 more
Everything went perfect. They did everything I asked them to do. Two of them came out and they were professional, knowledgeable, and did a great job. The came out for 3 hours.
Description of Work: They networked three computer stations in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Pam M.
10/2010
5.0
computer repair
  + -1 more
They were very professional and called me when my computer was ready for me to pick up. I picked up my computer and it is running great.
Description of Work: I purchased the Big Deal offered and dropped off my PC on Thursday morning for general cleaning and maintenance. The computer had been running slow when booting up and while on the internet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from PSeeSolutions
Thank you for purchasing the Big Deal from us and I am glad to hear that your computer is running better. Thank you for your business.

DIANE & JOE B.
10/2010
5.0
computer repair
  + -1 more
We took anvantage of a super deal offered to Angie's list subscribers. PSeeSolutions is a repeat Angie's list award winner so we felt the work would be done well and promptly. Avi was friendly, helpful and professional. The work was completed in one day and imporved the speed of the computer. Any spyware and viruses were cleaned out so the computer is now quicker and safer to use.
Description of Work: Performed hardware and software diagnostic evaluation/cleanup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from PSeeSolutions
Thank you for the kind comment. I am glad that the computer is running better for you. Please let us know if there is anything else we can do for you. Thank you for your business.

CHRIS & RICK R.
10/2010
5.0
computer repair
  + -1 more
Amazing service as always. The best prices and highest quality customer service I have experiences anywhere. I have used PSEE about 4-5 times now and will not go anywhere else.
Description of Work: Had a major hard drive lock up on a Saturday when I had some work to do. Avi returned my call that night and opened the shop for me on Sunday and located my files and downloaded them to a flash drive for me to work on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from PSeeSolutions
Thank you for the kind comment. Please let us know if there is anything else we can do for you. Thank you for your repeat business.

LARRY H.
09/2010
5.0
computer repair
  + -1 more
About a month ago Psee Solutions removed virus, trojans and other invaders, tuned up ;and cleaned up my desktop computer. It worked great. After using it for several weeks another virus showed up. I called Psee and they said bring it in. They removed the new virus and offered more tips on keeping it clean. NO CHARGE. These guys do great work on a timely basis and are very very fair with pricing.
Description of Work: Removed virus from desktop computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PSeeSolutions
Thank you for the great comment. I am glad that the computer is running better for you. Please let us know if there is anything else we can do for you. Thank you for your business.

Nadeane H.
09/2010
5.0
computer repair
  + -1 more
He arrived on time. He dilligently searched for a driver for the printer. He spent a few hours here at my home working on this project. He also took the time to recommend some spyware since the package I'd purchased was too big for my computer. The package he recommended was free. He told me how to use it. He also recommended some shareware. All-in-all he was at my home for a few hours, and I thought he would have given up and not been able to get the printer to work, but he stuck with it and got it to function.
Description of Work: I received a laptop and printer hand-me-downs. Both are nice pieces of equipment, but the laptop is a few years old and the printer was almost brand new. The technician patiently set up the printer after much searching for the proper driver. He also suggested a free spyware/malware program and downloaded it for me. And he recommended some shareware in place of purchasing pricey MS products.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from PSeeSolutions
Thank you for the kind comment. I hope that the computer you got is working well for you. Please let us know if there is anything else we can do for you. Thank you for your business.

Contact information

138 E Main St, New Albany, OH 43054

http://www.pseesolutions.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Sales,
Screen repair

FAQ

PSeeSolutions is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

PSeeSolutions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, PSeeSolutions does not offer free project estimates.
Yes, PSeeSolutions offers eco-friendly accreditations.
No, PSeeSolutions does not offer a senior discount.
Yes, PSeeSolutions offers emergency services.
Yes, PSeeSolutions offers warranties.
PSeeSolutions offers the following services: Residential & Small Business Services, Wireless Network Network Setup, Broadband, Laptop Repairs, Network Storage Device Setup, Wireless Networking, Antivirus & Operating System Install, Virus & Anitspyware Removal, Hard Drive & I/O Card Install, PC Set Up & Customization, Operating System, Computer Check Up, Device Repair, Data Recovery, Migration, Backup, & Remote
Linux

Contact information

138 E Main St, New Albany, OH 43054

http://www.pseesolutions.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM