Concrete Pro's LLC

John and his crew did a wonderful job, we love our new driveway, walkway and stamped patio! In addition to the high quality of their work, I was pleased with John's professionalism and how it easy it was to work with him. He answered many questions that I had and did his best to manage the project timeline (despite poor weather, tree stump, and broken trailer) and my expectations. John was on site during the entire project and did much of the work himself, which was nice since he seems to have the most experience. In addition to the crew, I really enjoyed interacting with Lori, the office manager. She kept me updated regularly as to how the other job were moving along and the impact to our start date, which was really helpful. If I have a need for any more concrete work, I would hire John and his crew again!

Excellent communication and follow up. Scheduling fit my needs. Very fair price. Worked with difficult landscaping design providing quality workmanship. Clean up and best practices included. One day excavation and pour. Second day saw cut and seal.

contact with office staff excellent

The representative that called back was very professional and honest.

They came in and tore all the old stuff away and hauled it away; prepped the area; and poured new concrete and finished it off. All was mostly done in 2 (half) days.

They did an excellent job. They were professional, knowledgeable and very efficient. I have had no problems with the quality of their work and I would highly recommend them to anyone.

Perfectly. I met with John, the owner, in spring and he laid out what his thoughts were. I had many questions and he answered all of them, without hesitation or defensiveness. His comments made me think that he really likes to do concrete work. (Incidentally, I found his firm through Angle's List, this after first trying, unsuccessfully, to locate a firm I liked through recommendations of friends.) I liked that Concrete Pros is a number one rated firm at Angie's. That made me willing to listen to listen to what John had to say. I found his comments educational, and devoid of sales hype. I did check out ALL the referrals his firm provided--comparable jobs they had done recently as well as a few years back--and also the insurance/bonding of the firm, among other resources. Everything was positive so, although I had to wait several weeks for the work to be done, I signed the contract with a $250 up front fee. Later I made one change in what I wanted to be done and it was no problem for them. Lori (in the office) kept me informed of when likely dates would be, and worked around my schedule too. She also let me know what to expect, when, and what next. That was very helpful. It took them 2 days and one morning to complete, plus the time to cure (about 7 days), and all was good. They coated the cement with a sealer that matched the sealer already on the city sidewalk. They put little swirls on the section by the front steps, a nice touch.The workers were very respectful of my property, and they had a pleasant way of going about their work. The driveway slopes gently towards the street and is a major improvement over what was there before. When all was done, the neighbors were quick to come by and say "awesome." The cost was a bit higher than some other quotes I received but I think I got my money's worth. I never heard of this firm before this project, so I was a bit anxious, but based on this job, I would definitely use them again.

Could not be happier. Name says it all. Pros. Exceeded my expectations. If you have a serious job this is the company. Might have to wait a little. But that's because they don't cut corners and everyone want's their work. Plan ahead. But this is THE crew.

Concrete Pro's responded very quickly to my outreach. I had an estimate in my hands within days. They were priced very competitively and were very professional. They explained everything before they did it, and were very punctual. They cleaned everything up throughly when they were done. I would have no reservations about recommending them to friends and family. They were here and done before some of the other contractors even called us back to schedule estimates!

John is a great guy who really cares about the job. He and his team did a very good job and I am VERY picky about my contractors. I'll be working with him again for sure. His wife Lori is great too! I gave them a B on price because they aren't the cheapest, but I'd gladly pay a little more for higher quality cement and a better outcome.

John and crew were very professional and efficient. John's recommendation of three colors to blend with our brick home were perfect! Office Manager Lori was very pleasant! She kept us updated on scheduling. All calls were returned promptly. All in all, a very good experience with Concrete Pros. We recommend them!

Answered calls right away--a simple thing but refreshing to see after my experiences with other contractors working on my new- construction home . Lori was very pleasant and helpful. She kept me updated along the way and helped arrange late-in-the-day appointments which worked better for me. John was patient and went into great detail about process and products. He also provided me with some advice about requesting some services from the company that poured the concrete (there were some gaps between the road and driveway that were likely caused by construction vehicles coming and going). The cost was greater than I expected given the cost it would take to do it myself with products from Home Depot or Lowes but quality and cost of the professional grade sealant accounted for that and the durability of the treatment made it worth it. They were very careful when power washing garage floor and applying the sealant not to get anything on the drywall. Will definitely call them when it is time to renew the waterproofing.

A highly professional experience. Excellent in every way, from first inquiry to the final inspection. Could not have asked for anything more from a contractor. Courteous, responsive, efficient and quality workmanship as well. A pleasure to work with such a competent company. Can't say enough about how pleased we are with their work; definitely recommend them to friends and family.

With the rains they got backed up Lori kept me informed constantly as to when they could get to me very professional from John down his Crew job was done beautifuly in two days day 1 was removal of old drive day 2was poured later sealed a few days later my wife and I love the new drive about 1week earlier had John come out to give me a new estimate as I decided to widen the drive John was very accomadating will use them to put in a new back patio

The owner and his crew were very experienced and did a professional job.

I could not be happier with the results. The work was done professionally, timely, and in a courteous manner. John and his crew went out of their way to make sure that we were satisfied with the work being done. They protected the house siding during the pouring of the concrete, the cleanup was better than I anticipated and the results are tremendous. There is a saying that you get what you pay for, with Concrete Pros, you get more. If you want professionalism in every aspect of your project, you need to contact Concrete Pros.

In the beginning it went well as john was very good at returning phone calls and going over details of job to be performed. As homeowner we really didnt know much about concrete and did not know much of how the process worked. John would give you info about what was gonna happen but not the detailed parts that a homeowner should know. Ex: how your walkways will meet your driveway, will the wire meshing be centered in the middle of concrete so the concrete structure will be at its maximized load capacity. The mesh was laid on the ground and concrete was poured over it. The specifics of the total all around job was diverted around. Littlest detail of job so i as the homeowner would not be aware of the corners they would be cutting. They had very minimal customer service skills. They would tell me we will be there on a certain day and then when i call the day before to confirm, they would say we got pushed back till next week. So when they finally showed up they said they were tearing out and setting the form and then they would be back next day to pour the concrete, as you could imagine the next day came and they played me off like i was stupid and they never said that. So i had no choice but to wait another week with no driveway and living on a main rd. Thankfully my neighbors are awesome people to let me park in their driveway for a couple weeks. So the following week they came and poured the concrete, the driveway looks nice with some finishing mistakes that i can live with cause not everyone is perfect. But overall i like what the driveway looks like. Now to the stamped concrete portion thats a another issue. John wasnt able to get the stamps that we wanted so i had searched and found the ones and we were lucky enough to rent them. It was $250.00 for the day, so i had called johns girlfriend aka his office secretary which is in cahoots with eachother and asked her if i should rent them for a certain day, she said yes the day before they were gonna pour the driveway. And this was the day they dug out and formed everything. So i physically went to get them and paid $250.00 for them after confirming with laurie and thats when the whole customer service went crashing down. They made it out that i didnt know what i was talking about. Like i was just one of those crazy homeowners! When they showed up a week later their driver was pulled over right in front of my house due to not having an air brake license. Now i have these big trucks and trailers, police out front and neighbors walking out to find out what was going on, and asking me what kind of company is this that doesnt have a licensed driver to drive the truck. So far this is my experience. Back to the stamped concrete i had surface cracks from day 1 on the stamped concrete, john told me its normal and it will be ok. Well its not cause in these places over the winter they starting chipping off cause of water freezing. Also when he came to spray seal the driveway he decided to fill up his sprayer on my neighbors driveway and spill a puddle of sealant on her and left without notifying her. When he came for payment and since the house is in the wifes name and not mine they refused to talk to me cause i was cinsidered a tennant. I had lori removed from the property for her vulgar language and bad attitude by the HUD inspector. They were refusing to show me papers from the suppliers on what type of concrete they used and how much. Now im gonna wrap this up and just say one thing to you homeowners out there, john will read this and he will have a spin on all of it. He will contradict everything i just said and point it in my direction like im the bad guy. Seriously there are way better contractors out there. His price is what sold me and if i would of known the experience that my wife and i were gonna get out of it i would of paid the extra money. Dont be fooled by their responses here. Thanks for listening! P.S. i also have pictures and video from start to finish, the police and to where lori was asked to leave the property by hud inspector. I have it all and i will show it if need be!

Everything went great. Very professional. Would highly recommend.

I submitted an email inquiry about work to be done and received very prompt reply from Lori, and John came out soon thereafter to look at the job and give an estimate. He was very friendly and informative. We scheduled the work and Lori kept me updated every step of the way on the scheduling process. The attention to customer service was very much appreciated and the patio looks WONDERFUL!!!. I will now keep up the maintenance and get this done every year by Concrete Pros

A spectacular job. On time. Did a excellent job in all respects. Would definitely recommend to friends and family. Not only a great value also a great job.

Update: I did get an estimate from John over the phone but no one came out to look at the job.

John and his crew were very professional. Even when the boss wasn't on site the guys worked as if the boss was there. VERY IMPRESSED. . Crew was courteous and polite. They answered any question I had. They did their job without leaving a big mess. They made our home look beautiful. If anyone needs concrete work, they are the ones to call.

It went extremely well. They came right away to give the estimate. It took almost 1 month before they could pour the concrete BUT they told us that up front when they gave us the estimate so we were ok with waiting. The crew arrived promptly were professional and cleaned up after completing the project. The office staff was also professional and kept us apprised of the schedule. We would definitely hire them again, in fact we are already considering this company to do our driveway in the near future.

Exceeded expectations. John and his crew are awesome. Arrived on time, very professional. Very responsive to our needs. They had very good input , suggestions and ideas. The finished product looked elegant because of the use of curves. And most importantly they do beautiful work. They installed our patio 2 years ago,,,the use of colors to blend with the house was impressive. The city inspector was very impressed with the work and asked for his business card! When the job was finished, they were very meticulous with cleanup.

Very pleasant person and polite.