The Davey Tree Expert Company- Cincinnati & N Cincinnati

EXCELLENT EXPERIENCE. THEY SHOWED UP WHEN THEY SAID THEY WOULD AND IT TOOK AS LONG AS THEY SAID IT WOULD. IT PROBABLY DIDN'T HURT THAT I HIRED THEM IN FEBRUARY AND THEY WERE LOOKING FOR WORK.

I RECEIVED A CALL PROMPTLY THE NEXT MORNING BUT FROM WOOSTER, OHIO (NORTH OF COLUMBUS). THEY WERE QUITE NICE BUT EXPLAINED IT WOULD COST TOO MUCH WHEN THEY HAD TO ADD IN THE DRIVING FEES. WHY I RECEIVED A CALL FROM WOOSTER AS OPPOSED TO THE LOCAL BRANCH IS BEYOND ME. PERHAPS BECAUSE I E-MAILED INSTEAD OF CALLING?

MADE EXCELLENT POINT TO PLANT NORWAY SPRUCE PRIVACY TREE IN OTHER LOCATION; HAD PROPOSED TO PLANT ON NEIGHBOR'S BACKYARD WOODS CORNER WITH PRE-ARRANGED PERMISSION. SINCE HOUSES SELL AND COULD LOSE $500 IF I HAD DONE THAT. REALLY APPRECIATED THAT INSIGHT. EXCELLENT DIAGNOSIS OF SPIDER MITES ON OTHER EVERGREENS. PROPOSED PREVENTAGE SPRAYING OF OIL FOR MITES AND CABLING TREE WITH POSSIBLE SPREADING LIMBS. SEVERAL PHONE FOLLOW UPS IN VERY PROFESSIONAL NON PESTERING MANNER. DECIDED NOT TO USE THEM DUE TO WHOLESALE CONNECTION VIA FRIEND AS IT TURNED OUT, BUT WELL WOULD HAVE USED THEM.

WORKERS SHOWED UP WHEN THEY SAID THEY WOULD. DID A GREAT JOB. WORK WAS DONE EXACTLY THE WAY WE WANTED IT.

VERY RESPECTFUL WORKERS, PLEASANT AND JOB IS DONE WHEN SAID. THEY ALWAYS MAKE SURE THAT WE ARE HOME BEFORE COMMENCING THE JOB AND DO THE SAME BEFORE LEAVING THE JOB. THEY MAKE SURE THAT IF WE ARE HOME THAT THEY CAN LEAVE THE JOB REPORT IN OUR HANDS INSTEAD OF JUST LEAVING IT AT THE DOOR AND TAKING OFF.

THEY WERE PROMPT IN COMING OUT. I DIDN'T USE THEM BECAUSE I FOUND A BETTER ESTIMATE FOR MY JOB SOMEWHERE ELSE.

I HAVE A SUGAR MAPLE TREE THAT NEEDS TREATMENT OR REMOVAL. I HAD A FEW SIMPLE, STRAIGHTFORWARD QUESTIONS ON THIS TREE. THE SALES REPRESENTATIVE, WEIDNER, WAS KNOWLEDGEABLE BUT CONDESCENDING. HE GAVE CURT ANSWERS WITH LITTLE/NO DISCUSSION. HE SEEMED TO BE IN A HURRY TO LEAVE. I WILL NOT HIRE A COMPANY WHOSE EMPLOYEES CANNOT SHOW BASIC POLITENESS AND CONSIDERATION TO CUSTOMERS.

WHEN THEY STARTED TREATING MY LAWN, I SIGNED UP FOR ALL THE RECOMMENDED SERVICES. AFTER OVER A YEAR, MY LAWN LOOKS WORSE THAN WHEN THEY STARTED. I FINALLY FIRED THEM. THEIR SERVICE WAS A WASTE OF MONEY.

EXCELLENT OVERALL SERVICE, GREAT CLEAN UP, HAVE TRIMMED ADDITIONAL TREES THAT I DIDN'T REQUEST OR PAY FOR. HAVE USED FOR SEVERAL YEARS, & AM CONSISTENTLY PLEASED.

EXCELLENT SERVICE. THEY PROVIDE A REASONABLE ESTIMATE FOR SERVICE, AND WERE ABLE TO SCHEDULE US QUICKLY.

ALTHOUGH THEY MAY NOT BE EASY TO GET HOLD OF, AND THEY WON'T TELL YOU EXACTLY WHEN THEY WILL COME OUT TO DO THE JOB, THEIR ESTIMATE WAS ABOUT HALF THE COST OF THE ESTIMATES GIVEN BY OTHER COMPANIES, FOR THE SAME JOB. I DON'T HAVE AN 8-5 JOB, SO THE FACT THAT THEY SAID THEY WOULD COME IN THE AFTERNOON AND CAME OUT IN THE MORNING DID NOT AFFECT ME. THIS MIGHT ALSO BE BECAUSE THEY ARE VERY ECONOMICAL AND ARE THEREFORE BUSY. THEY PERFORMED THE WORK IN AN EFFICIENT AND PROFESSIONAL MANNER, AND CLEANED UP AFTERWARDS. I WOULD CERTAINLY CALL THEM BACK.

I HAVE USED THIS COMPANY MANY TIMES AND THEIR WORK IS ALWAYS EXCELLENT. MY YARD SHOWS IT. IT LOOKS GREAT PLUS SAVES ME TIME TO DO SOMETHING ELSE.

PRICE WASN'T GREAT, BUT PEOPLE WERE NICE AND PUNCTUAL.

PROMPT RESPONSE, AND PROMPT ESTIMATE. THE PRICE WAS REASONABLE, HOWEVER A COMPETITOR'S BID WAS A LITTLE BETTER.

OVERALL, A POSITIVE EXPERIENCE. THEIR PRICE WAS FAR BETTER THAN COMPETITORS AND SERVICE WAS PRETTY GOOD. THEY WERE ALSO ABOVE AVERAGE IN RESPONSIVENESS. ONLY COMPLAINT WAS THEY LEFT QUITE A BIT OF DEBRIS (LARGE PIECES OF WOOD) AND LARGE HOLES IN THE GROUND WHERE CUT TREE LIMBS FELL TO THE GROUND. THIS TOOK ME SOME TIME TO CLEAN UP. BUT WOULD HIRE THEM AGAIN AND RECOMMEND THEM TO OTHERS.

DAVEY GAVE THE LOWEST QUOTE FOR THE WORK AND THEY COMPLETED THE PROJECT AS DESCRIBED. HOWEVER, BASED ON REVIEWS I HAD READ ONLINE ABOUT THEIR WORK I EXPECTED A BETTER CLEAN-UP JOB (FOR EXAMPLE THE WOOD THAT WAS LEFT AS FIREWOOD WAS LEFT SCATTERED ON THE GROUND THROUGHOUT THE YARD). I HAD TO GATHER AND STACK THE LOGS MYSELF.

OVERALL, THEY DID A GOOD JOB. I ASKED FOR A LITTLE FIRE WOOD TO BE LEFT BEHIND AND THEY LEFT BIG PIECES OF THE TRUNK I COULD NOT LIFT. HOWEVER, WHEN I CALLED TO ASK THAT THEY REMOVE THE LARGE PIECES, THEY DID SO QUICKLY.

CHUCK COLLINS WAS VERY HELPFUL IN SETTING UP THE WORK AND JEFF AND HIS CREW WERE EXCELLENT.

TOM WEIDNER PROVIDED GOOD ADVICE ON THE SPECIFIC WORK TO BE DONE. THE FINAL COST WAS AS ESTIMATED, WORK WAS SCHEDULED TO SUIT MY PREFERENCE, CREW ARRIVED ON TIME, DID THE WORK PRECISELY AND CLEANED UP WELL.

THEY ARE VERY PROFESSIONAL AND GIVE YOU A DETAILED LISTING. IF YOU HAVE A PROBLEM WITH A TREE, THEY'LL COME OUT, LOOK AT IT AND ARE VERY KNOWLEDGEABLE.

THEY WERE VERY THOROUGH, COMPLETELY SWEEPING UP OUR DRIVEWAY OF ALL TREE REMAINS, AND EVEN FILLING IN HOLES IN THE YARD MADE BY FALLEN BRANCHES. THEIR ESTIMATE WAS THE LOWEST OF 3 WE OBTAINED. VERY POSITIVE EXPERIENCE. WE HAVE RECOMMENDED THEM TO SEVERAL NEIGHBORS WHO ASKED, AND WE WOULD USE THEM AGAIN.

THE MEN THAT CAME WERE VERY NICE, BUT I FELT THAT THE PRICE WAS QUITE INFLATED AND AM NOT SURE THAT I WOULD USE THEM AGAIN. I WAS IN A HURRY TO GET THE TREE DOWN AND THE OTHER PEOPLE THAT YOU GAVE ME EITHER DID NOT CALL OR I GOT A POOR IMPRESSION OF THEM OVER THE TELEPHONE.

THE PRE-EMERGENT CRABGRASS CONTROL SHOULD HAVE BEEN PUT DOWN EARLIER, HOWEVER THE MAN SCHEDULING THE SERVICE HAD AN INCORRECT PHONE NUMBER FOR ME AND NEVER COULD CONTACT ME. WHEN I CALLED TO FIND OUT WHY THE SERVICE HADN'T BEEN DONE THE OFFICE HAD MY CORRECT PHONE NUMBER. THE SERVICE WAS FINALLY DONE, APPROXIMATELY 2 WEEKS TOO LATE TO BE REALLY EFFECTIVE.

THEY REMOVED THE TREE FOR ME WITHOUT DAMAGING THE HOUSE OR CAUSING ANY OTHER DAMAGE. THEY DID A VERY GOOD JOB. BELOW WHERE THE TREE WAS THERE IS AN AIR CONDITIONING UNIT AND A BAY WINDOW. I WAS VERY CONCERNED ABOUT DAMAGE. THEY DID THE WORK WITHOUT DAMAGING THE AIR CONDITIONER OR THE BAY WINDOW. THEY WERE VERY PROFESSIONAL. I WOULD GIVE THEM AN A+ ON PRICE, RESPONSIVENESS AND PROFESSIONALISM IF I COULD.

OTHER COMPANIES DID NOT RETURN PHONE CALLS.