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Rachel's Cleaning & Services

Chimney Sweep, Chimney Repair, Gutter Cleaning,

About us

Full Service detailed Construction and Fireplace Cleanings For 180$. Receive quality work from a Family Owned and Operated Company. We offer many Services and take Pride in Every Job!

Business highlights

25 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing Installation, Replacement, & Repair. Chimney sweep, inspection and repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7291 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
5%
3
1%
2
1%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 76-291 of 291 reviews

Dale G.
05/2017
5.0
chimney sweep
  + -1 more
They were punctual and did a good thorough job. Would hire again and would recommend.
Description of Work: Chimney cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

L Scott S.
05/2017
1.0
chimney sweep
  + -1 more
service rep cancelled appointment at the last minute (actually 25 minutes before he was due)
Description of Work: chimney sweep

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Rachel's Cleaning & Services
We called to reschedule due to the weather we were behind. You blew up and hung up on us. Self entitled is no way to do business. You only would had to wait another hour geeze. You would have known that if you wouldn't had hung up. Our sincerest apologies.

joe M.
05/2017
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
GREAT. Highly Professional group of people. I highly recommend them for any servicing you need for your home.
Description of Work: Chimney sweep and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Chris J.
05/2017
4.0
chimney sweep
  + -1 more
Went well and the price was good. I just never got a call with the details of the inspection.
Description of Work: Inspect chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$55

JACK M.
04/2017
5.0
chimney sweep, fireplaces
  + 0 more
Tim and his partner were very thorough and made sure the house stayed clean during the process. Tim explained some things about the fireplace to me and made reasonable recommendations for the future. Will definitely use them again next year!
Description of Work: Had our chimney inspected and cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica N.
04/2017
5.0
gutter cleaning
  + -1 more
Not only did my gutters get cleaned but they let me know important details about my roof and chimney.
Description of Work: Gutters needed cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Thomas K.
04/2017
4.0
chimney sweep
  + -1 more
The experience was okay. It took them over two weeks and two extra calls from me for them to actually set-up an appointment with me. And then they could not reassemble the chimney flue and left it in crooked and upside down in my chimney. So there is a giant hole seeping cold air out of my house when they left. Which led to them not doing the rest of the work. They did the chimney sweep, but they said that things needed done to the chimney as it was leaking. Someone else came and verified that and someone else will be doing that work, not them. Does not make sense.
Description of Work: They came and did a chimney sweep but to the actual work of fixing the chimney never happened.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0

$55

Response from Rachel's Cleaning & Services
You never signed the estimate to move forward with the work and it's almost impossible to put the damper in upside down. I think your information is false. I have your estimate from 12-18-2017. Still unsigned. Good luck with your repairs. I also emailed you 3 times and called twice with no response until the last attempt. Here it is 4 months later and your just now making a review. So who's not on top of their game ? I think you failed this simple repair project by lack of communication and procrastinating. Thanks Bill, R.C.S.

Kathryn S.
04/2017
5.0
fireplaces
  + -1 more
Professional and friendly service. I bought my house a couple of years ago and hadn't used the gas fireplace. I wanted to make sure it was safe to use. They took pictures of my chimney and explained in detail what was done by previous owners and what would need to be maintained in the future. They cleaned my fireplace and showed me how to open the flu, maintain and operate the gas system, and maintain the gas logs. I would definitely use their services in the future.
Description of Work: Inspection and cleaning of the gas fireplace and chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Eleanor C.
04/2017
4.0
chimney sweep
  + -1 more
I liked them a lot. They were punctual, cleaned out the fireplace, examined it, and told me it was in perfect condition. He did have to change the appointment we first set up, which was ok since it was early enough notice.
Description of Work: I purchased a chimney cleaning through Angie's List.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$55

Sandie B.
04/2017
5.0
chimney sweep, chimney caps, fireplaces
  + 1 more
Hired Bill and his crew to conduct chimney cleaning and inspection. It was determined I needed some repairs. After the weather FINALLY cooperated for better conditions chimney was sealed outside; inside fireplace was "tuck pointed" and sprayed with sealant. I appreciated the fact Bill was very interested in getting ideal weather conditions so the work would be quality. I have hired other companies and they could care less how weather affects the repair work. Repair crew was very professional, arrived on time and did repairs in a timely manner. would definitely hire again and have already suggested their services to friends!
Description of Work: chimney inspection and repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Misty T.
04/2017
4.0
gutter cleaning, gutter repair
  + 0 more
siding is fine but cutters didn't stay clear for very long
Description of Work: siding repair and gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

JANE C.
03/2017
4.0
chimney sweep
  + -1 more
Great. They even called because they had a cancellation, so service was prefpormed earlier then first scheduled.
Description of Work: Cleaned chimney, repaired chimney cap, porcelain coated chimney.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer F.
03/2017
5.0
roofing
  + -1 more
They came and started the back of the house on Thursday, and completed the rest on Saturday and Sunday. (Rained out Friday) After each day of work they cleaned up and left nothing laying around. At the end of the roofing Bill provided necessary information to give to our insurance company. Overall Rachels Cleaning Service did a great job for us. They were easy to work with explaining themselves along the way. While getting through a rough time they were there to make things easier for us. We have to admit that at first we were a bit leery to give business to someone we had never heard of but were pleased with the outcome.
Description of Work: On March 1, 2017 we were hit by a tornado. We had 7 trees down, one of which was on our house. The first people to provide us help was Rachel's Cleaning Service. They told us they could get someone to remove the tree from our roof that day and were good on their word. Harrisons was there and took care of the tree on the house and the other 6 trees that needed to be taken care of. They were a top notch referral. Bill from Rachel's came back and explained that they could take care of the roof and gave us an estimate for insurance company. When the insurance adjuster came several days later he came back to explain how he reached the estimate that he did. Bill then explained the things that needed to be done and was in continuous contact with my husband.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William C.
03/2017
5.0
home inspection
  + -1 more
It was fine. They were great. The price was great. The workers were very friendly. They were good guys.
Description of Work: It was a safety inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Carol W.
03/2017
5.0
chimney sweep
  + -1 more
They were fabulous. He did what he said he was going to do for the $55. They were great. It was a good deal, so that would be an A. They came right now, and it was great. He came exactly when he said he was going to come and did what he said he was going to do. I recommend them to other people. They did what they were suppose to do and they did it well and efficiently. They were very professional and it was raining they put covers on their shoes and did hurt my floor so they thought of everything. They left the area clean, it was better than when they came.
Description of Work: Chimney sweep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Rose D.
03/2017
5.0
chimney sweep, insulation
  + 0 more
Service was great had the best group of guy's they explained how they were going to setup the job .my attic door was in hallway so they checked out where insulation was needed layed plastic down and was careful with the hose around walls. They worked fast and vacuumed everywhere they had walked on, I was impressed with the value and give 10 out of 10.
Description of Work: We had insulation blown in attic .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$599

Mathew M.
03/2017
5.0
gutter repair
  + -1 more
The technicians were very friendly and efficient. The gutter guards have been working very well. It definitely cut down on time spent for gutter maintenance. I no longer dread fall season, and the gutter guards have improved the drainage issues of our house.
Description of Work: Cleaned the gutters and downspouts and also installed gutter guards on all gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

steven R.
03/2017
5.0
insulation
  + -1 more
I'm pleased with it. It was within two weeks after I purchased it that they came out. They came out real soon. It was two workers and it took them about an hour, hour and a half. I liked that they informed of what they were doing and what they had to use. And I liked that they cleaned up their mess afterwards. Some of the stuff got messy in a few places, and they cleaned up well.
Description of Work: Attic insulation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$599

Janet C.
02/2017
5.0
chimney sweep, chimney caps, fireplaces
  + 1 more
Excellent - would definitely hire them again and would recommend them to anyone needing this type of work
Description of Work: Chimney inspection, cleaning, sealing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Boyd A.
02/2017
1.0
gutter cleaning
  + -1 more
Scheduled with them. They sent a email saying they couldn't find my home on google and said they would not be preforming the service.
Description of Work: Gutter cleaning
Rating CategoryRating out of 5

Response from Rachel's Cleaning & Services
I personally looked for your home, and being the owner of this company, I can guarantee you that I searched up and down that street for 15 min. I then tried to call several times while on the street with no response, yet you should have been available since we had a scheduled appointment. So I sent an email explaining I could not find it and still no response to the email. Now an F review pops up in a long category of A reviews. You never responded but we will take the review. But your lack of communication is the problem, therefore I also give you an F review for your lack on responsiveness. Why did you not call me back to help me find your home, instead jumped on here to discredit someone's business? Ridiculous. R.C.S.

Tracy M.
02/2017
5.0
chimney sweep, chimney caps, chimney repair, fireplaces, gas leak repair
  + 3 more
It went fine. He did a check of the gas line, dusted and restacked the logs, and tidied the faux embers. He also showed me how to turn it on. He looked up the flue and noted some slight water seepage. I did not have him check the chimney from the top, but he noted some possible issues from seeing it from the ground.
Description of Work: I needed my gas fireplace insert and chimney flue checked after a long period of non-use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

KD A.
02/2017
5.0
gutter cleaning
  + -1 more
Although I played phone tag with the vendor, the work was completed before the season was over. I would definitely hire them again.
Description of Work: gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

James K.
02/2017
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
As expected. All work was completed satisfactorily.
Description of Work: Chimney repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,000

craig S.
02/2017
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
Tim and another guy came out to clean my chimney. While they were here Tim inspected all of them from top bottom inside and out. He showed me picture of my chimney caps and quotes me prices for sealing them and filling some voids inside my fire place that he pointed out to me. He scheduled a second appointment to take care of the additional work. Bill, Tim and about 3 other guys were right on time to do the work and left the place clean when they were done. Good service at a great price, I would definitely recommend Bill and his crew to anyone needing chimney cleaning or repair.
Description of Work: I had my chimney cleaned, caps sealed and fire boxes tuck pointed and painted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy P.
02/2017
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
Excellent. Needed chimney sweep to decrease odors and I inquired about other options. After inspection they suggested a lock-top damper. Also evaluated the crown and noted defects. took pictures of everything (before and after) for me to review as i wan available at the time of inspection repair. Fireplace odor seems to have been eliminated. very happy with the professional and courteous service provided.
Description of Work: Chimney sweep

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1368 State Rte 131 Ste B, Milford, OH 45150


Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Gutter Cleaning,
Fireplaces,
Chimney Caps,
Roofing,
Gutters,
Insulation,
General Remodeling,
Masonry,
Kitchen and Bath Remodeling,
Home inspection

FAQ

Rachel's Cleaning & Services is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Rachel's Cleaning & Services accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Rachel's Cleaning & Services offers free project estimates.
No, Rachel's Cleaning & Services does not offer eco-friendly accreditations.
No, Rachel's Cleaning & Services does not offer a senior discount.
Yes, Rachel's Cleaning & Services offers emergency services.
Yes, Rachel's Cleaning & Services offers warranties.
Rachel's Cleaning & Services offers the following services: Roofing Installation, Replacement, & Repair. Chimney sweep, inspection and repairs.

Contact information

1368 State Rte 131 Ste B, Milford, OH 45150


Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM