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Rachel's Cleaning & Services

Chimney Sweep, Chimney Repair, Gutter Cleaning,

About us

Full Service detailed Construction and Fireplace Cleanings For 180$. Receive quality work from a Family Owned and Operated Company. We offer many Services and take Pride in Every Job!

Business highlights

25 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing Installation, Replacement, & Repair. Chimney sweep, inspection and repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7291 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
5%
3
1%
2
1%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-291 of 291 reviews

Nicki S.
08/2018
5.0
chimney sweep, chimney caps
  + 0 more
Great, he arrived ahead of time, fixed exactly what we needed; charges the original quote & provided a warranty.
Description of Work: Efficient and high quality

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

DENNIS E.
08/2018
5.0
chimney sweep, roofing
  + 0 more
Went very well and they were very professional and responsive.
Description of Work: Roof Repair and moving of some dish cable

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jeff T.
06/2018
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
They did a great job. After the inspection they provided photos and an estimate of the needed repairs. We then hired them to take care of the chimney and fireplace repairs. They were very accommodating as far as scheduling and even moved the appointment up a week to assist us. After the repairs they provided before and after photos. I would definitely use them again.
Description of Work: Chimney and fireplace inspection and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Troy D.
06/2018
5.0
chimney sweep
  + -1 more
They did a good job cleaning the chimney and providing an inspection report.
Description of Work: Chimney Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Paul B.
05/2018
5.0
chimney sweep
  + -1 more
A two-man team arrived within a few minutes of the scheduled time, and the service call was reasonably quick (20-30 minutes). They did a great job cleaning out the chimney flue and they used plastic sheeting to help keep the surrounding area clean. In the past, I've used a company with a truck-mounted vacuum, but this crew used a portable wet/dry vac with a hepa filter. I preferred this approach because it was less intrusive. No need for a long hose running all the way to the truck (especially bad during inclement weather). Overall, I was very pleased. I would use them again.
Description of Work: Chimney Sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Dennis Z.
05/2018
5.0
chimney sweep
  + -1 more
It went very well. The fellow knew what he was doing, and adjusted the logs and fireset for a better and more pleasing flame. They also cleaned some soot on the logs and in the firebox. They were quick and punctual. Very pleased with their service.
Description of Work: Gas fireplace and chimney cleaning and adjustment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Kevin A.
04/2018
5.0
chimney sweep
  + -1 more
Job was performed very well and met my expectations
Description of Work: Needed the chimney to be cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL M.
04/2018
5.0
chimney sweep
  + -1 more
We were very impressed with the knowledge of the contractor and work performed. the cost was very fair.
Description of Work: Chimney repair and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda C.
04/2018
5.0
gutter cleaning, landscaping, roofing, chimney caps, chimney repair
  + 3 more
They have provided several services for me from landscaping to roofing to chomney repair to gutter cleaning. Always prompt, professional and reasonably priced.
Description of Work: Numerous jobs, see below..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda C.
04/2018
5.0
gutter cleaning, landscaping, roofing, chimney caps, chimney repair
  + 3 more
I first hired them to clean my gutters and they did a better job than anyone else I've ever hired from Angie's List. I then had them come back for some roof/chimney work and also a landscaping job to divert water away from the house to keep the basement from flooding. They are great people, hard workers and the only ones I trust to do work for me. There aren't many honest contractors out there anymore so finding RCS has been a blessing!
Description of Work: Multiple things

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

keith B.
03/2018
5.0
chimney sweep, chimney repair
  + 0 more
Went well. I was not on site for either of the service calls so did not meet in person or observe the work but i am happy with what they did and how they communicated.
Description of Work: Chimney clean and assessment for operational conditions

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori W.
03/2018
5.0
gutter cleaning
  + -1 more
They were very punctual and did a good job.
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

DANIELLE C.
03/2018
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
I was called right away to set up for the inspection and cleaning. The guys showed up on time and were very professional. Upon inspection of the chimney, they found some cracking. I was given a run down on the process to fix it and an on the spot price. We then made the appointment to have the work done. I highly recommend this company!!!! Will definitely be using them again.
Description of Work: Chimney cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie S.
03/2018
5.0
chimney sweep
  + -1 more
I signed up for their Angie's List featured coupon for chimney cleaning and inspection and they responded within a couple of hours to set up the appointment. They were right on time, professional, courteous, and left everything very clean.
Description of Work: Chimney cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

LINDA F.
03/2018
5.0
chimney sweep, chimney repair
  + 0 more
I first contacted Rachel's with a Next Door coupon for chimney cleaning and inspection and later had them come back to seal and clean the fireplace for safety. They came promptly, did a very nice job - without making any mess at all, and charged me exactly what they said they would without trying to over-sell me on any additional services. Professional, friendly and efficient.
Description of Work: Sealed my chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brett K.
02/2018
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
The service was great and the price quite reasonable. We would definitely use them again in the future.
Description of Work: We had never used the fire place in our house and wanted to have it cleaned/inspected. They identified some problems caused by the chimney cap leaking. They recommended repairing the chimney cap and tuckpointing the fire box which we had them do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Tammie L.
01/2018
5.0
chimney sweep, masonry, chimney caps, chimney repair, fireplaces
  + 3 more
perfect! They discussed everything that needed done, with pictures to show . Fixed in a short time and were very professional and nice.
Description of Work: fireplace repairs inside and home and outside

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Wiliam B.
01/2018
5.0
chimney sweep
  + -1 more
All went well. Punctual and fast. And I received advice for my specific fireplace use beyond maintenance, which was an unexpected bonus. Recommended.
Description of Work: Chimney sweep and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kira B.
01/2018
5.0
chimney sweep, fireplaces
  + 0 more
They arrived on time and promptly checked out both fireplaces. They made sure both were fully functional and cleaned them. They also gave us feedback on what size fires we could safely used based on the size of the fireplace.
Description of Work: Used the Angie's List deal to have two fireplaces cleaned and inspected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Terah V.
01/2018
5.0
gutter cleaning
  + -1 more
Easy to schedule, arrived on time & performed work expected!
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie C.
01/2018
5.0
chimney sweep, chimney repair
  + 0 more
They were booked out a few weeks, but did arrive as scheduled and in time for 2 separate properties. Our 2nd property had s sealed, wood burning fireplace that we wanted to open up to make usable. They were able to Open everything up and fireproof spray the brick on our 1st appointment. The chimney did require some additional work that was scheduled several weeks later. The weather did not cooperate and it had to be rescheduled twice, but they were very good about letting me know ahead of time and rescheduling to a time convenient for me. This is my 3rd chimney cleaning with them and I would definitely recommend.
Description of Work: Chimney cleaning and repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Thomas K.
01/2018
1.0
chimney sweep
  + -1 more
After scheduling through Angies list, they did not respond for over a week. After Angies list reached out to them, I received a call to schedule the appointment, but not until I was told it was my fault they didn't contact me. My chimney may or may not have needed cleaned as I did this purely because it was a new home I had purchased and had no idea if/when the previous owners cleaned it. Presumably, they cleaned the roof correctly, and thoroughly. My issue came about 10 minutes after they left when the house was freezing because these two chimney service "professionals" didn't know how to close the flue. ...not that they forgot... but that it was opened too far (perhaps needed done to clean?) and put back sideways. So looking up from the firebox, instead of a closed flue, it looked like a cross which obviously stops no air at all from coming in. They did not tell me of this issue.... just left saying it was a done job. They were inexpensive, but i suppose if you sit there and watch them do the work they might be worthwhile.
Description of Work: Chimney swept

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Rachel's Cleaning & Services
First time i ever heard of this issue. Why did you not contact us. We always close the damper after cleaning. Everybody who works here are family members well trained and certified. I find it hard to believe my brothers would do anything even remotely incorrect to tarnish our good reputation. You should have called me and i would have personally come out to assess the situation. Your chimney crown is cracked. Severely and leaking. I have pictures with the Estimate you were issued. Did you take a picture of said damper problem. I feel this review is inaccurate from a disgruntled customer. Please disregard the contents of this review as we do A+ work. And hopefully in the future if you have an issue with a service company, you communicate afterwards to correct the situation.

Janelle S.
01/2018
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
They were very prompt, professional and seemed knowledgeable about the services. A technician located a fire hazard in our chimney and recommended tuckpoint repair, which was offered at a fair price. He also replaced our chimney topper to ensure the safety of our roof. The chimney was cleaned and our carpet was protected. They were sure to were booties on their feet while in the house and were very courteous of our safety, due to the fumes from spraying a heat protected paint in our fireplace box. We will definitely call them in the future for our chimney cleaning and maintenance.
Description of Work: Chimney Cleaning/Inspection/Repairs/Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$270

Connie J.
01/2018
5.0
chimney sweep, chimney repair
  + 0 more
ALL THE WORKERS WERE VERY PROFESSIONAL AND FRIENDLY. THEY KEPT US INFORMED ABOUT ALL ASPECTS OF THE JOB.
Description of Work: FLU REPLACED ON FIREPLACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Katherine D.
12/2017
5.0
chimney sweep, chimney repair
  + 0 more
The guys photographed the roof before and after the work was done so I could see what was happening. Everything went quickly and well.
Description of Work: The crew checked and cleaned the fireplace; then they checked the chimney and found some replacement work needed to be done there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Contact information

1368 State Rte 131 Ste B, Milford, OH 45150


Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Gutter Cleaning,
Fireplaces,
Chimney Caps,
Roofing,
Gutters,
Insulation,
General Remodeling,
Masonry,
Kitchen and Bath Remodeling,
Home inspection

FAQ

Rachel's Cleaning & Services is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Rachel's Cleaning & Services accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Rachel's Cleaning & Services offers free project estimates.
No, Rachel's Cleaning & Services does not offer eco-friendly accreditations.
No, Rachel's Cleaning & Services does not offer a senior discount.
Yes, Rachel's Cleaning & Services offers emergency services.
Yes, Rachel's Cleaning & Services offers warranties.
Rachel's Cleaning & Services offers the following services: Roofing Installation, Replacement, & Repair. Chimney sweep, inspection and repairs.

Contact information

1368 State Rte 131 Ste B, Milford, OH 45150


Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM