ProMaster Home Repair & Handyman Services

The work turned out okay and I was satisfied with it. They were punctual, responsive, and knowledgeable.

Master Pro craftsmen Chip was in charge of work repairs besides coordinating with our insurance company and siding contractor. He said up front they charged more but that, to me, was justified by quality work, professionalism and, for us, support in a potential horrendous water damage situation. All the work was explained and I was allowed choices to help with integrity of redoing framework of house and rotten boards. I was really worried that repair would mean a loss of wallpaper and a totally redoing of room painting. Chip and Ben came up with way to repair and rebuild the foamboard, insulation and house frame boards from the outside into the wallboard(which did not have water damage). This meant less construction damage and time on the job. Punctual and always cleaned up. They listened to our worries and wanted to support us. Great at communication. They tried to find ways to stay within the insurance amount so we would not have to pay out of our own pocket. Again that sensitivity to our financial concerns was greatly appreciated. Chip worked with us to get all damage repaired. almost as if it was his house too as well as ours, and in a timely manner. For such an unpleasant house damage surprise, it turned out not so bad, thanks for ProMasters.

They were very professional. They do what they say they're going to do. I would highly recomend them for any type of work. I've used this company many times and they are always friendly, professional and overall excellent!

They do a great job. They are punctual and their response is very quick. They do almost anything you can think of. They are very professional and make sure you know what they are going to do before they do it.

This is the second time I?ve used this company and each time has been according to plan - better still within the anticipated cost. No surprises, congratulations! As simple as that sounds and its promised by many, frankly its not something that everyone lives up to anymore. I will continue to use the services of ProMaster as needed and recommend them highly to others looking for results the first time around.

Excellent experience. I did not think that the mailbox was salvageable and he did a great job!

Very well. I coordinated with the owner to get a quote. The repairman arrived on time, was pleasant and respectful of my home. I thought the estimate was a little high, so I reduced the total number of items to repair, and only selected the items that I thought would increase the resale value of my home. I don't usually like paying per hour for the repair work, because to me that incentives slow work. However, the repairman was constantly working, and seemed to really care about the quality of work, so I feel I had a fair price. In the future I would use them again, but perhaps for something more labor intensive like tile work or electrical work. I still slightly regret using them just for interior painting and fixture replacement because it was so expensive ($95/hr) for something that I could have done myself...but just didn't have the time to do!

We had our mailbox and post knocked down - by a huge pumpkin- on Sun., 10/10, and called ProMaster Mon. a.m. The scheduler said that they had a full schedule, but that he would check with several employees to find out if one could fit us in. He called back quickly with a positive answer and the handyman called shortly to tell us that he could be here late afternoon. He called to tell us that he would be a little later than expected, arrived shortly after expected, from a job on the other side of town, and finished in less than an hour. They were understanding of our situation and very professional. Would definitely use them again.

Promaster were truly tops on service and efficiency. You go in with a list and they brainstorm solutions to all of the projects you've identified. We had them come out four times and each time have been extremely satisfied with their work and professionalism. I would highly recommend their services.

It went very well. Drew was the man who worked for me. I have had Drew work for me in the past. I knew he would do excellent work, I totally trusted him to repair all the damages. He is awesome! Also Don and Steve were great to work with, very accommodating, very nice. They worked with my insurance company and made my life so much easier.

I spent about $800. I had them close up an opening that was there. I like them very much and I would highly recommend them. They did everything extremely well. I don’t have any complaints with this company at all. I will use them in the future.

GREAT! Extremely responsive, fairly priced ( though not cheap - fair for sure ) Drew Spitzmueller was the craftsman on site. The person I initially talked to was darn good too. They sent an email to me with proof of insurance and workman's comp too. This is not a fly by night operation and I'll use them for sure in the future.

Overall, the service went as expected on the drywall patches and bathtub seal, and re-caulk, but the service person who came out the first time could not stay long enough to complete the work and had to come back out a second time to complete the work. This caused us to have to leave work early twice to get the work completed since they did not have Saturday hours available to us during this timeframe.

They were excellent and the plumbing guy was really terrific. They were very prompt and did very good work. They were also very polite and nice.

He was rude and blew me off. He stereotyped me, and would not give me the time of day. I felt that my job was not big enough for him.

This project went very well. The entire project was well-done and the team was professional throughout. The project manager, Brent Warndorf, was on the job throughout the project. Communication with Brent and Steve (Customer Service) was very good. Brent worked to make sure that the project was carefully and properly done while also working to keep the costs reasonable. I will definitely use this company in the future.

They were very professional and punctual. The only reason that we didn't use them was because their prices were higher than the people we decided to go with.

My experience has been very disappointing. Some of the work has been started and not completed. Some of the work has not been started and one of the five projects appears to be done and successful. The company has explained to me that they have trouble get qualified and dedicated staff. As a result they have constantly rescheduled work on these projects and have canceled several appointments as well as been late for others. I have tried to work with them to fit their schedule but the result has been an ongoing scenario of cancellations and attempts to reschedule. The reason for this has been either the job they are working on is taking longer then they expected, the client they are working on is more important to them than I am, they are unable to hire staff that can meet the customers needs and stay with the business, etc. As a result I have informed Steve that I will be taking some time to figure out how to proceed and not reschedule at this time. After reassessing the projects I will make a decision and the contractor(s) I hire to complete them may very well not be this company. I would caution other members of Angie's List to think long and hard about contracting with this firm. I do wish them the best in resolving their issues.

I was extremely pleased with this company, from the personable office manager, Trinity, to my handyman, Drew. I gave Drew the list of things I wanted to do and he got right to work. Drew is a very polite, professional young man. He tightened up my loose asbestos slate shingles that were contributing to a leak in my living room ceiling. He came out three days after I called them, I had been on a waiting list for two weeks for a roofer to come. Drew was very knowledgeable and a great worker. I was so happy with his work that I asked him to replace some rotted siding on either end of the front porch. That was a pretty major job so he ended up here almost three days. I am very pleased with this company and will use them again. Trinity tells you their rates right up front, so there are no surprises.

They sent out Charlie. The pricing was right and I feel this company is outstanding. They hire and send out exemplary people who are experts in their field.

They charge a $100 fee to come out to provide an estimate. They do waive that fee if you end up having the work done, but there are plenty of other companies who offer free estimates. They were pretty inflexible, and I don't think I would use them because of that fee.

The furniture looks beautiful as well! They are extremely professional and courteous. They provide a rapid response. They are a little pricey, which they are very upfront about, but it is well worth it, and I would spend it again!

Brent arrived right on time and ready to work. I quickly reviewed the project with him and gave him the tile and grout that I had already purchased. He got right to work and realized I was 1 decorative tile sheet short for the project (my fault, I miscounted when I purchased them). I dropped my kids at school and when to the hardware store to get another sheet of tile. When I returned, he had prepped the area and had already begun to dry-fit the tile and had most of the cuts done already. Brent worked quickly but didn't rush through the process. He cleaned up the area the best he could before he left for lunch and returned promptly. The tile job was great and Brent was a pleasure to work with. Brent also refastened a couple of base cabinets to the wall and re-caulked the counter. I appreciated that Brent was polite and trustworthy. I did not feel uncomfortable leaving him in my home alone or being alone with my small kids in my home with him there. Thanks again Brent for yet another great experience.

I spoke with Don over the phone to get information on pricing. He fully explained their pricing structure and we scheduled for Brent to come out later that week. We had 1 exterior wall in our garage that was not drywalled, but was already insulated. We provided the drywall, mud and tape to save a little on materials. Brent arrived right on time and was professional, polite, efficient and knowledgeable. My husband had insulated the garage himself and used too thick of insulation. Brent was able to work around that, though it did take a little extra time. He was very polite about our mistake. He cleaned up the area and swept when he went on a lunch break, as well as at the end of the project. He completed the project in the estimated amount of time and right in the middle of the estimated cost. He evaluated a few other small projects around the house and gave me some tips. I was very pleased with everyone I dealt with at this company and will use them again. The price is a bit high, but you are paying for clean, professional, friendly and skilled individuals. I was very comfortable having Brent in my home, with both me and my small children.

CALLED THIS COMPANY BECAUSE OF IT'S EXCELLENT RATING IN ANGIE'S LIST - INITIAL CONVERSATION WAS VERY FRIENDLY - THE LADY EXPLAINED THE PRICING ALONG WITH THE ANGIE'S LIST DISCOUNT - DREW WAS THE PERSON THAT CAME OUT (TWO DAYS LATER) AND ASSESSED THE JOB - DREW GAVE MY WIFE A QUOTE AND WE ACCEPTED THE QUOTE AND DREW STARTED WORK RIGHT AWAY ON FIXING THESE THINGS - DREW HAD TO COME BACK OUT THE NEXT DAY TO FINISH UP HIS WORK (PAINT THE DRYWALL AREA AFTER IT DRIED OVERNIGHT) - HE WAS ON TIME AND ACTUALLY FINISHED UP 1/2 HOUR EARLY TO SAVE US SOME MONEY MY WIFE WAS VERY IMPRESSED WITH DREW'S PROFESSIONALISM, TIMELINESS AND QUALITY OF WORK - IN FACT, WE WILL BE GETTING A BID FROM DREW WHEN WE REMODEL THE BATHROOM WE WOULD HIGHLY RECOMMEND THIS COMPANY