ProMaster Home Repair & Handyman Services

Description of Work: Deck repair.

Description of Work: My mailbox was ran over, so I contacted Promaster Home Repair & Handyman to get an estimate of what the repairs would cost. As I do for any contractor work, I always ask around AND get at least 3 estimates to pick the best contractor for the job. Promaster wants a $79 estimate fee which, will be credited to the job, IF THEY do the work... but what if I find someone I like better or who I deem more qualified to get the job done?? I'm out that $79 estimate fee!

Description of Work: ProMaster remodeled my old, 8 ft. X 27 ft. termite damaged porch. This porch had a collapsed roof with a skylight held up by waterlogged beams and posts. I provided a magazine picture of a porch I really like, and Ben Benson, professional craftsman with ProMaster, remodeled my porch into exactly what I wanted and more.

Description of Work: We did not contact this company.

Description of Work: Gave an estimate for painting all rooms in a 1300 SqFt home. This included replacing the baseboards on the first floor and painting trim on the second floor.

Description of Work: Built a cabinet to replace one damaged by water.

Description of Work: We hired them to rebuild the shelter at our local baseball fields. They said they would rebuild the shelter for free.

Description of Work: Cabinets/Entertainment unit in our great room. Designed the unit to fit our needs and price range. Selected the color/stain of the unit. Complete installation of the entertainment unit performed by ProMasters. Included removing carpet, base board trim, 6 big pieces of the entertainment unit installation, drilling holes for the entertainment speakers, tv, etc. Needed guidance from ProMasters as to where the best location for the holes should be Upon completion of installing the units, existing carpet was put back, floor board was trimmed to fit the exposed spots.

Description of Work: I used ProMaster Home Repair & Handyman Services for a wide variety of home improvement services. They do Christmas lights installation and exterior lights and I have had that done for three years. I had plumbing, electrical and dry wall done. I had some remodeling, built in design for a new fire place exterior. They put in a ceiling fan, ceiling lights and new light fixtures.

Description of Work: We found a water leak in the small half bath on the first floor, which probably has been leaking for awhile and damaged a hardwood floor behind the toilet. I contacted ProMaster by email on Sunday and received a call back from Steve on Monday, scheduling service call for Wednesday. On Tuesday I received a phone call from Brant, who was scheduled for this job letting me know that he will come half an hour later then it was scheduled. On Wednesday Brent and Josh arrived, looked at the problem and offered me a solution, which was acceptable for me: to cut out the hardwood from under the fridge, cover the cut-off with plywood and use the hardwood to repair the damaged area behind the toilet. Brent provided me with a quote, which was OK, but maybe a little bit on a high end. Once the toilet was removed, we decided to replace it with a new one, which was done fine.

Description of Work: I never liked my kitchen. I'm not a fan of white kitchen cabinets which is what we have. But, that would have been fine had the quality of the cabinets been on par with the cost of the house. Our cabinets were thermofoil and after 20 years it began to lift and crack. The kitchen was an embarrassment and it's in the dead center of the first floor of the house Last year, I ordered new cabinet doors/drawer fronts from an online cabinet maker in Canada (awesome place - cabinet door depot dot com). We installed most of them last year but stalled when the warm weather arrived. We elected to finish as we hibernated this winter. I had an idea to upgrade the puny kitchen island as I finished. I drew up a design and called my favorite carpenter Brent. I met with Brent on Monday and we were installing on Friday. The guys were to rewrap three sides of the kitchen island, install one new cabinet and move the electrical outlet on one side of the island.

Description of Work: ProMasters filled in seven holes in my cedar siding home caused by woodpeckers; changed out a broken garbage disposal, fixed a bathroom door that stuck (with humidity) and best of all fixed two ceiling lights that no one else figured out how to fix (4 tries from other handymen).

Description of Work: We had Pro Master come in to primarily complete two projects we have just not had the time to complete. The first was to stain and finish our stairs and handrail which was bare wood. The second was to tile our fireplace hearth (porcelain tile) and surround (granite tile). We also had them do some minor drywall repair where we had some water damage due to issues with the roof over our breakfast nook. The roof had previously been repaired, but the drywall had some minor damage with the tape around the window where the damage was peeling off and some bubbling of the paint on the ceiling.

Description of Work: Our craftsman, Ben, was charged with taking our second bathroom and making it completely handicap safe. All of the towel bars were changed over to safety bars, an up down movable PT arm was placed on the side of the biffy opposite the wall to remove any chance of a side-ward fall. An additional shorter safety handle was hung perpendicular to the floor to ease with getting up from the biffy safely.

Description of Work: Had some carpentry work done on solarium. Replaced old wood beams. Enforced wood structure.

Description of Work: I am having a new work ceiling fan installed, a 3 way light switch installed at the top of the stairs, and an exposed piece of return ductwork boxed in

Description of Work: I hired them for handymen and my daughter used their services for carpentry work with screen.

Description of Work: The storm door for our backyard door tore off the house during a wind storm in the summer. The glass in the door shattered, and the door pulled off the molding where the hinges were mounted. More seriously, the door closer was pulled out of the door frame, leaving the wood of the frame broken and splintered. ProMaster came out, evaluated what it would take to replace the broken side of the door frame and install a new door. I asked about simply replacing the broken glass, but the repairman told me a new door would probably cost about the same and be faster. We made an appointment about two weeks later (it would have been faster, but we were going out of town) for him to come back and do the repair work.

Description of Work: Contacted via email to reqiest cleaning/aligning of existing gutter helmet covered gutters.

Description of Work: The company charged me $100 for an estimate, which could be applied toward future work performed.

Description of Work: We had water leaking in the back door of our home off of our dining room around the doorframe and we also wanted to change the outlet in our bathroom from a 2 to a 4.

Description of Work: We had some water from a leaky roof. Once the roof was replaced (by a different company) we opted to have a professional come in and repair the water damage. Nothing overly complicated -- mostly peeling off some old wallpaper which had been painted over and repairing the plaster behind it.

Description of Work: We had rain that came in around the windows. It got the walls and carpeting wet. They watervac-ed the carpet and tore out and put in dry wall.

Description of Work: ProMaster Home Repair & Handyman Services repaired the siding on our house. Birds had made peck holes in the wood siding. They took pieces of the siding out and replaced it.

Description of Work: I consulted Angie's List for a preferred provider to address some external rotten wood on my home. I was very excited to find ProMaster, with their informative videos on AL. One directly addressed my need! I felt I would be treated with professionalism by experts in their field. I called and scheduled a date for someone to come out for an estimate, understanding that I'd have to pay for the estimate which would then be applied to any subsequent work. Chip arrived on schedule, and I explained that I had rotten wood around the roofline. I walked the property with him, and he suggested either vinyl to cover the rotten wood, as a long-term solution, or just replace the rotten wood. I was happy to consider multiple options, but I grew concerned when it appeared that he was unsure of what needed to be replaced. As he walked around, he would point and say, "well, maybe there, and maybe there..." I had expected someone to be able to identify the problem areas, inform me of what needed to be done to fix them, inform me of the pros and cons of each solution, and then submit a bid. I did not get any of that. When I expressed my concern that I am not the expert and can't tell him what needs to be fixed and how to fix it, he got the owner on the phone. I described my concerns to the owner, and he told me that they've been running their team very hard recently, and they'd prefer not to do business with me, but they wouldn't charge me for coming out. I've worked with many companies in the past, and none would consider me a demanding customer, or hard to work with - in fact, just the opposite. Most like that I am willing to learn, open to their ideas, and responsive with answers to their questions. But apparently if you cannot specifically tell Promaster what they need to do to complete your job, they aren't willing to work with you to come up with a solution to meet your needs. I was very disappointed to be "fired" as a customer in this manner.