Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

ProMaster Home Repair & Handyman Services

4.5(
115
)

Handyman Services, Finished Carpentry and Woodworking, Unfinished Carpentry,

... +40 more

About us

Cincinnati's On-Time and Family-Friendly Home Repair Heroes! All of our craftsmen are employees of ProMaster Home Repair & Handyman, not subcontractors. Each family-friendly employee must pass a strict criminal background check and rigorous skill assessment to ensure they are qualified and experienced to perform the work. Better Business Bureau 2017 Torch Award for Marketplace Ethics Winner, A+ Rated & BBB Accredited.

Business highlights

18 years of trusted experience

Services we offer

Bathrooms & Kitchens, Interior & Exterior Carpentry, Minor Concrete, Masonry, Doors, Drywall, Electrical, Fencing, Flooring, Maintenance Inside, Outside, Painting, Staining, Plumbing, Remodel & Senior Safety, Ceramic Tile, Roofing, Siding

Services we don't offer

Carpet, Major Concrete Work, Heating & Air Conditioning Service

Amenities

Warranties
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5115 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
10%
3
6%
2
4%
1
10%
Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Write a review
Showing 101-115 of 115 reviews
GERARD P.
01/2016
5.0
handyman service
  + -1 more
unknown
Description of Work: Fred is a competent repair man -- multi-talented. Did wood window repairs, installed under-sink water heater, repaired can light in ceiling.
Rating CategoryRating out of 5
Yes, I recommend this pro
ELIZABETH T.
01/2016
5.0
handyman service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Alesia W.
11/2015
5.0
mailbox repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$250
Jeffrey R.
05/2015
5.0
custom cabinets, ceramic tile, flooring contractor, handyman service, hardwood floor
  + 3 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
theresa W.
05/2015
4.0
handyman service
  + -1 more
They did a good job.
Description of Work: Built a concrete step
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$350
Ralph R.
09/2014
4.0
handyman service
  + -1 more
unknown
Description of Work: Great folks. Very professional with quality craftsmanship. A little pricey.
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
MCKENNY C.
05/2014
4.0
handyman service
  + -1 more
unknown
Description of Work: Repaired faulty bathroom addition, the original job was performed by unquailified contractor. Roof and shower stall was leaking and major repairs were performed. Leaks returned but Promaster returned and repaired promptly.
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Shravan K.
11/2013
5.0
contractors, handyman service, plumbing
  + 1 more
Fast and professional.
Description of Work: Plumbing Repair, Repair Wooden Stairwell
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$331
Response from ProMaster Home Repair & Handyman Services
Thank you so much for taking the time to share with everyone your experience with ProMaster. At our weekly meeting tomorrow, I'll make sure to share your report with everyone so that your craftsman, Brent, gets a well-deserved pat-on-the-back! We appreciate having you as our client and stand ready to help you with any future projects that arise! Again, thank you so much for your gracious feedback! - Don Kennedy, President
Darlene C.
10/2013
5.0
handyman service, mailbox repair
  + 0 more
.
Description of Work: He repaired our mailbox. He did a good job. He came right away so that we did not have to stop our mail. It would have been 15 miles to the nearest Post Office if we had to pick our mail up there. He came at 7pm at night for the job and we were real impressed. He did a wonderful job and we will call him again.
Rating CategoryRating out of 5
Yes, I recommend this pro
catherine L.
06/2012
5.0
decks
  + -1 more
They are awesome, ask for Ben.
Description of Work: They built a new set of stairs for my deck.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from ProMaster Home Repair & Handyman Services
Thank you so much for the kind feedback! I will tell Ben at our weekly meeting this Thursday how much you appreciated his help. Ben, and the rest of the ProMaster team appreciate having nice people like you to work for! - Don Kennedy, President
Robert H.
12/2011
1.0
contractors, handyman service
  + 0 more
as listed above......
Description of Work: Please beware. I contacted them for repairs to siding on my chimney and they indicated that a charge of $78.00 just to come out and look at the project. Since there are many contractors on Angie's List that do not charge for an estimate, I decided to go elseware. Please make a note on your listing that they charge for estimates so others could avoid this problem.
Rating CategoryRating out of 5
Response from ProMaster Home Repair & Handyman Services
I am sorry you were unhappy with our company because of our estimation policy. I value all feedback, use it constructively to improve our operation and consider it a valuable opportunity to address your concerns now. Please take my thoughts in the spirit in which they are offered—to simply explain he rationale behind our estimation policy and allow the readers of this report to make their own judgment on whether or not our company is a good fit for them. Given that the majority of our repair work involves diagnostic troubleshooting, when you invite our craftsmen to your home to resolve a problem, they are actually performing work. My belief is that when my employees perform work, they ought to be compensated for it. On average, it consumes about 3 man hours, plus fuel and expenses to visit someone and perform an estimate for a basic list of home repair projects. Given that ProMaster hires the foremost home repair experts, who are multi-disciplined craftsmen, you can imagine that these gentlemen don’t work for peanuts. Unlike other trade contractors who embed the cost of such work from jobs they do not win into the cost of the clients who eventually hire them, I do not believe it is ethical or fair to play the "free estimate" game, when that entire premise of “free” is entirely false. The on-time, family-friendly, professional consultation you will receive from a ProMaster Craftsman, combined with the value resulting from uninflated home repair costs, (since we don’t need to embed our lost estimating activity into those clients who hire us) ProMaster is hands-down the best value in the home repair market today. $79 for a professional home repair evaluation (not a “look see, best guess” or “commission opportunity for a home improvement salesman”) in my view is a bargain that puts the interest of a homeowner first--often saving them thousands of dollars from throwing money at the wrong problem. I realize this policy isn’t perfect, but it is the fairest we could come up with. I hope you’ll concede that we’re at least honest about it, thoughtful in how we approach the issue and most importantly, wish to interact with the public in a fair, transparent and ethical manner. Consequently, it is no accident we keep winning the Angie’s List Super Service, and other awards each year. Combined with the tremendous growth and success our company is experiencing in what is literally an economic depression—we must be doing something right. Again, ProMaster isn’t a fit for everyone. I understand that. If you feel that a phone call to our company that quickly resulted in your determination that we’re not the company for you deserved an “F” report, so be it. I do find it interesting however, that our “F” Angie’s List grades come from folks who we’ve never worked with… but I nevertheless I don’t discount their feedback because I certainly want to make sure our company is reaching out to the entire spectrum of homeowners. Hence, I think your suggestion of finding a way to more prominently highlight our policies and pricing is a good one. In fact, it is already in the works for our new web site redesign. Maybe this would have avoided your disappointment by allowing you to skip calling our company altogether? At any rate, when we get the new site launched in a few months, maybe you can take a look at it and give me some thoughts as to whether or not it fits more in line with your expectations? Again, thanks for your feedback and I hope that despite our philosophical disagreement, we at least appreciate each others perspective and remain thankful for the free market in this country that affords consumers choice in the products and services available. Take care, Don Kennedy, President
Carrie R.
10/2010
5.0
handyman service, deck cleaning, pressure washing, woodworking, house painters
  + 3 more
Great. Very professional.
Description of Work: Pressure washing, exterior painting, caulking, replaced board on deck rail.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Lynn S.
11/2009
5.0
handyman service, doors
  + 0 more
Excellent quality work.
Description of Work: Two doors were fixed, one the lock would no longer engage, the other was sticking when closing. Both were fixed to perfection. A shower head needed replaced and was completed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from ProMaster Home Repair & Handyman Services
Thank you so much for your kind feedback! I'll pass it along to our entire team. We look forward to serving you again soon! --Don Kennedy
Thomas C.
05/2009
3.0
handyman service
  + -1 more
Neutral.
Description of Work: Co. contact felt simple project was not likely to be in their interest. Co. would not waive $100 estimate fee unless awarded the job. Indication was that they would not be the low cost bidder since they have very specialized staff.
Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0

Contact information

1375 State Rt 131 Ste C3, Milford, OH 45150

https://www.MasterMyList.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
CBRC#001910
Trade License Locale
Cincinnati
Trade License Authority
City of Cincinnati
Trade License Expiration
01/04/2017
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Handyman Services,
Finished Carpentry and Woodworking,
Unfinished Carpentry,
Drywall,
Plumbing,
Lighting,
Doors,
Electrical,
Siding,
Roofing,
Interior Painting,
Ceramic Tile

FAQ

ProMaster Home Repair & Handyman Services is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

ProMaster Home Repair & Handyman Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, ProMaster Home Repair & Handyman Services does not offer free project estimates.
Yes, ProMaster Home Repair & Handyman Services offers eco-friendly accreditations.
No, ProMaster Home Repair & Handyman Services does not offer a senior discount.
No, ProMaster Home Repair & Handyman Services does not offer emergency services.
Yes, ProMaster Home Repair & Handyman Services offers warranties.
ProMaster Home Repair & Handyman Services offers the following services: Bathrooms & Kitchens, Interior & Exterior Carpentry, Minor Concrete, Masonry, Doors, Drywall, Electrical, Fencing, Flooring, Maintenance Inside, Outside, Painting, Staining, Plumbing, Remodel & Senior Safety, Ceramic Tile, Roofing, Siding
Carpet, Major Concrete Work, Heating & Air Conditioning Service

Contact information

1375 State Rt 131 Ste C3, Milford, OH 45150

https://www.MasterMyList.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM