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Clark Heating & Cooling Inc

Heating and Air Conditioning

About us

We are a full service, FOURTH generation HVAC company offering quality, personal service to both residential and light commercial customers. We feature no-hassle simplified repairs, reasonable pricing and unmatched excellence in customer service.

Business highlights

57 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Well repair and replace Gas and Oil Furnaces and Boilers, Heat Pumps, Air Conditioners, Geothermal Systems, Rooftop Units, Packaged Units and Indoor Air Quality Accessory items such as Thermostats, Humidifiers, and UV Lights.

Services we don't offer

New construction and mobile home systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9193 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 26-50 of 193 reviews

Andres M.
07/2017
1.0
heating & air conditioning/hvac
  + -1 more
There are only 2 options, either technician never opened my unit and only want to charge me service fee and go and try to make me buy a new unit or technician didn't have any idea about A/C units. Wire that was broken was easy to find and when next company came and showed me defect I cound't believe that previous guy didn't find that issue...or he did? I was extremely disappointed and called Clark to make a complain. I was hoping to get an apology by their owner and in theory they said he will be calling me in a couple of days but after 3 weeks I still waiting his call. I thought that it was an issue with a technician but I'm now thinking it is a systemic problem and Clark doesn't care to lose a client.
Description of Work: my A/C unit stop working and I called Clark to check it. After a rough start (suppose to arrive by 11am and showed up at 1pm due to some issues) in theory checked my external A/C unit and told me that it can't be fixed and I need a new unit. I have been working always with Clark so I trusted what technician said. Considering investment I contacted other companies also to get quotes. For my surprise, when another company came and offered to check my unit they found that unit only problem was a broken wire that was making contact with capacitate. I was astonish to hear that. Technician fixed wire and my unit was working again.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
2.0

$79

Response from Clark Heating & Cooling Inc
Mr. [Member Name Removed], I apologize that you feel you did not receive good service from our company. We strive for 100% satisfaction on every call. I reached out to you by phone, email and letter (refund check) to discuss what might have happened but as of today,still have not heard back from you to get this misunderstanding resolved. Please feel free to call me at any time. Our office number is 513-831-3443 and my personal cell is 513-728-5220. Sincerely, Beth Clark-Stiles 3rd Gen Owner

Wilson P.
07/2017
4.0
heating & air conditioning/hvac
  + -1 more
I use them for all of my heating and air conditioning needs. When I have problems, I call them up. I have been using them for decades. I didn't compare the price. The work wasn't perfect and I had to do a little work myself. It was more aesthetic than functional. Two people came out and it was fine.
Description of Work: They come out and do a cleaning every so often. They moved some duct work for me.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clark Heating & Cooling Inc
Mr. [Member Name Removed], Thank you for your review. Next time you call for service, ask for me and let me know what we can do to get that Quality and professionalism grade up to an A where we want it. We strive for 100% satisfaction so please let me know what we can do. Thank you, Beth Clark-Stiles

Pat B.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Installation went very well. They technicians were prompt, polite, they cleaned up after themselves and were very knowledgeable. When installation was complete they explained everything in detail and answered all my questions. I would definitely use them again.
Description of Work: Installed new heat pump and Air Handler

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Clark Heating & Cooling Inc
[Member Name Removed], Thank you for taking the time to review our company. We are very happy that you trusted our company with your installation and gave us such high marks. Please let us know if there's anything else you need. Thanks for choosing Clark! Sincerely, Beth Clark-Stiles 3rd Generation Owner

Mike and Anne S.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
our tech was the best, thorough friendly and helpful. We had a squeak in our system and he tracked it down and fixed it, way above and beyond the call of duty.
Description of Work: service heating and a/c units

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clark Heating & Cooling Inc
Dear [Member Name Removed], Thanks for the great review! I looked up your service call and your technician was Ryan. He'[Member Information Removed] a great guy and we are so happy he'[Member Information Removed] with us here at Clark. I can mark your account as having a preference of Ryan, when possible. I see our pricing grade was a B and I just want to say, in order to get and keep great employees like Ryan, we have to invest in our employees from hiring and training, all the way to trucks and benefits. We hope you see the value in what a great company and techs we have, along with great customers! Have a wonderful day, Beth Clark-Stiles

Barry C.
05/2017
5.0
wells
  + -1 more
Called prior to arrival and was on time. Services & preformed maintenance on A/C system. Completed work in a timely manor. Reviewed details of service work before leaving.
Description of Work: Yearly summer maintenance for a/c

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Clark Heating & Cooling Inc
Mr. [Member Name Removed], So glad you took the time to give us a review! Reputation is everything these days and we appreciate you helping ours by leaving a review. Thanks again! Beth Clark-Stiles Clark Heating & Cooling, Inc.

patricia C.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Ryan was here on time, was able to work n our unit in a very reasonable period of time and we felt confident about his work. He also offered paging 24/7 system which is very reassuring.
Description of Work: C?C maintenance & troubleshooting

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clark Heating & Cooling Inc
Thank you so much for the review and for mentioning Ryan by name. Our employees get specific recognition when a customer takes the time out of their day to tell us how great our techs are! Have a great day :) All of us at Clark

Diana R.
05/2017
5.0
wells
  + -1 more
as always, Clark HVAC called to tell me when technician would be here. He was on time, professional, and courteous. I highly recommend Clark HVAC and technician Charles Keich.
Description of Work: Air conditioner annual checkup

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Clark Heating & Cooling Inc
[Member Name Removed], Thanks for mentioning Chuck by name in your reveiw! We have a prize wheel with tool credits, time off and gift cards and they techs earn a spin, everytime they get a complimen, so I'll be sure and let Chuck know how much you recommend having him come out to perform the service on your heating and cooling equipment. Talk to you at the next seasonal maintenance! All of us at Clark

Tina C.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are very professional. Always quick to come back over if the problem wasn't resolved so they can try another solution.
Description of Work: Furnace issues of various sorts. Furnace wasn't heating the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clark Heating & Cooling Inc
[Member Name Removed], Thank you for leaving us a review here on Angie's List. We appreciate the time you took out of your day and we'll talk to you soon! Regards, Beth Clark-Stiles

Larel G.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
On time, quick to schedule appt. Trustworthy. Have used Clark Heating & Cooling for 40 years and they do excellent job. Don't feel as though they are trying to cheat or sell extra products.
Description of Work: Installed HVAC Florescent system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Clark Heating & Cooling Inc
[Member Name Removed], Thank you so much for the kind words. A great reputation and happy customers, are what we're going for. Thank you for taking the time to leave a review on Angie's List. Always a pleasure to log on and see these kind reviews. Have a great day! Beth Clark-Stiles

Fred W.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
The activity was completed in one day. I was kept informed of the progress during the installation. Everyone was courteous and neat. At completion, the installation area was left clean and tidy. The unit has been operating for a month and half with no problems noted. An excellent experience from purchase to installation.
Description of Work: Furnished and installed new heat pump at my residence. Removed old unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,150

Response from Clark Heating & Cooling Inc
Dear Mr. [Member Name Removed], Thanks for reviewing our company, we appreciate the time you took out of your day to do so. Please let us know your concerns on the price and quality, we'd love to get those to an "A" as well! Have a great day, Beth Stiles Clark Heating & Cooling, Inc.

Ann J.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Work was done quickly and serviceman was very helpful.
Description of Work: Service of furnace for winter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clark Heating & Cooling Inc
[Member Name Removed], Thanks for reviewing our company. You've been a customer for a very long time and we'd like to thank you for your repeat business over the years. Have a wonderful day and thanks again! Beth Stiles and Larry Hamm Owners Clark Hearing & Cooling, Inc.

Barry C.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Were on time as indicated by office when they would arrive. Explained in detail repairs that were required or described in detail general maintenance work that was being performed.
Description of Work: Yearly service to HVAC system and repairs as needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clark Heating & Cooling Inc
[Member Name Removed], Thanks so much for taking the time out of your day to review our team! Greatly appreciated and we look forward to working with you in the future! Beth Clark-Stiles Clark Heating & Cooling, Inc.

Kevin V.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
The service was under warranty. They got me in when I called for the service and they completed it within a good amount of time.
Description of Work: I use Clark. They had to charge the heat pump Freon recently. They installed my unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clark Heating & Cooling Inc
[Member Name Removed], Thanks for reviewing out company on Angie's List. We have found that our customers on Angies List truly appreciate the custom service and detail we give our customers. Your feedback is very much appreciated. Thanks again! Beth Clark-Stiles Clark Heating & Cooling, Inc.

Linda R.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Ryan was on time. Efficient and cleanly explained what he did & the condition of my equipment.
Description of Work: Furnace serve for winter as part of yearly contract, . Payment was for filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10.8

Response from Clark Heating & Cooling Inc
[Member Name Removed], Thanks for the review. We love when the techs are mentioned by name, so I'll be sure and let Ryan know he's doing a great job. Mindy just sent out reminder emails for our maintenance customers to schedule, so you can either email back or call in to schedule. See you soon! Beth Clark Heating & Cooling, Inc.

Tammy E.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went great as always.Clark Heating and Cooling is a great company!!!!
Description of Work: Clark serviced my two a/c units for summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trish M.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Fair pricing and very nice workmen. They clean up the work place and demonstrate how to use the equipment. I highly recommend them.
Description of Work: Clark has serviced my furnace and A/C for the past 20 yrs. They have also replaced my A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Clark Heating & Cooling Inc
[Member Name Removed], Thanks for great review! We appreciate the feedback and I'll make sure I let your installation team, Eric, Chuck and Randy, know that they did another great job. Thanks again! Beth Stiles

Steven W.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Always good, timely response, courteous, good work. Been our go-to for many years, including HVAC system install.
Description of Work: Maintain furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Clark Heating & Cooling Inc
Thank you so much for taking the time to review our team! We appreciate your business over the years more than you know. Have a blessed day! Beth Clark Heating & Cooling, Inc

Laura C.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Done professionally and explained everything.
Description of Work: Clean and inspect furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clark Heating & Cooling Inc
[Member Name Removed], Thanks for giving us such a great grade, we very much appreciate the feedback. It looks like Mindy sent out email reminders to our maintenance customer last week so you can either email back or call in to schedule your summer maintenance. Thanks again, Beth Clark-Stiles

daniel B.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
removal of old unit and installation of new went smoothly. did have an issue with the dehumidifier not working. they said it was because the thermostat that came with it did not preform that function. What BS, why would you buy a AC that did not remove the humidity. got as high as 68% humidity during June/July. Clark rep agreed that should have happened and replaced the thermostat at no cost. worked great after that. I blame manufacturer for selling thermostat with unit. They knew better and were being cheap.
Description of Work: replace heating and AC units. they were 15 years old and not performing as well as in the past. wanted to replace before they broke down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,800

Response from Clark Heating & Cooling Inc
Mr. [Member Name Removed], Thanks so much for leaving us a review here on Angie's List. We very much appreciate the time you took out of your day to leave the review. You do have 1 visit left from your free maintenance agreement with your installation, so be sure and give us a call or send an email to schedule. It looks like Mindy sent our email reminders last week. Hope to hear from you soon! Thanks again, Beth Clark Stiles

Tammy E.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went GREAT!!!! I will use them again in the future.
Description of Work: I had a new furnace and A/C unit installed. They done a great job. I've owned my home for 16 years and have never been able to find a HVAC company that I could trust. It's a relief to deal with a company that I know isn't going to over charge or fix something that was never broken to begin with. They fixed a mistake that another company made on my 2nd furnace for free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Response from Clark Heating & Cooling Inc
[Member Name Removed], Thanks for the great review! Being family owned- we sincerely appreciate it. It looks like you haven't scheduled your free maintenance that you received with your installation, so give us a call and we'll be happy to schedule your A/C tune up! Have a great day, Beth Stiles Clark Heating & Cooling, Inc. 513-831-3443

Aaron P.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very professional extremely thorough and a pleasure to work with. Would hire again and have already referred people their way.
Description of Work: Annual Maintenance on our Heat Pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Response from Clark Heating & Cooling Inc
[Member Name Removed], Thank you for the great review and the referrals! Make sure when you send us a referral, that they know to tell us you sent them. I can't tell you why, it's super secret, but you'll be glad they dropped your name when they scheduled ;) Have a great day, Beth Clark-Stiles Clark Heating & Cooling, Inc.

David K.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went well. I would hire them again. It started over a holiday weekend. Our air conditioner stopped cooling the house. After some investigating on my own I found the A-coil was frozen solid. Internet searching pointed to low coolant. This wasn't the first time we've had to add coolant. I thawed the A-coil for when Clark came out. They recommended replacing the coil and the compressor with new. I asked about replacing the furnace since everything was builder grade and almost 15 years old. They said they could get me a better price if I did it all at once. So I did. We scheduled the work for later in the week. They did a great job replacing the old unit with new. Different teams were here to do different parts of the installation and ALL did a great job. They finished on schedule with no surprises.
Description of Work: Replacement of the furnace and A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Ray D.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
My central air unit is in the attic crawl space and is difficult to access. They had to remove and replace some wood slats on the side of the house to exchange units. The installation went well and they gave me a free furnace cleaning and inspection as well. Larry was very responsive and professional and the unit works great. They also have flexible payment options.
Description of Work: Replaced central air conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Jerry D.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
That was good. I'm not sure how competitive their prices are, but the services are really good. I didn't really check the price out. They're convenient, they're local. I didn't really bid it out. I don't think it's outrageous, but I don't know if it's wonderful. I don't have any problems with the quality. Responsiveness was good. They were right when they said there were going to be there. I have not any bad experiences with them. I got a five-year plan like it was part of the original part of the furnace and then I did some extension. I probably pay them $100 for that kind of thing.
Description of Work: I used Clark Heating & Cooling Inc for late spring or early summer tune up.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

THOMAS B.
10/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
They were fabulous. I always have used them for years and years. They are very, very honest people. They have decent prices. They come right out when you need them. They're great people. They're super honest and good people. They don't overcharge. The work is perfect. My interaction with them is perfect. They're very nice people. I would absolutely use them in the future.
Description of Work: They came and did the air conditioning. Something bad happened to the circuit breaker panel so they replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

28 Glendale Milford Rd, Milford, OH 45150

www.clarkheating-cooling.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
28959
Trade License Locale
Ohio and Kentucky
Trade License Authority
Ohio and Kentucky
Trade License Expiration
01/26/2018
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Clark Heating & Cooling Inc is currently rated 4.9 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Clark Heating & Cooling Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Clark Heating & Cooling Inc offers free project estimates.
No, Clark Heating & Cooling Inc does not offer eco-friendly accreditations.
Yes, Clark Heating & Cooling Inc offers a 10% senior discount.
Yes, Clark Heating & Cooling Inc offers emergency services.
Yes, Clark Heating & Cooling Inc offers warranties.
Clark Heating & Cooling Inc offers the following services: Well repair and replace Gas and Oil Furnaces and Boilers, Heat Pumps, Air Conditioners, Geothermal Systems, Rooftop Units, Packaged Units and Indoor Air Quality Accessory items such as Thermostats, Humidifiers, and UV Lights.
New construction and mobile home systems.

Contact information

28 Glendale Milford Rd, Milford, OH 45150

www.clarkheating-cooling.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM