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At Your Service Roofing and Remodeling

Roofing, Gutters, Siding,

About us

At Your Service Roofing specializes in full roof replacements, gutter and siding replacements, and helping homeowner's navigate the insurance claim process. We have been in business since 2005 and are firmly planted on the East Side of Cincinnati in the Milford/Loveland area. We are proud to be an Owens Corning Platinum Preferred Contractor. This distinction is held by only a small, select number of contractors in the Cincinnati market and allows us to offer a 25 year workmanship warranty backed by Owens Corning. We are committed to providing Peace of Mind to our customers through exceptional service, quality workmanship, use of the highest grade materials, and a deep commitment to Attention to Detail. We strive to return calls and emails promptly, to always be courteous and professional, and to treat our customers and their projects as a top priority. Give us a call or stop by the showroom! We'd love to assist you on your next exterior project and are excited at the opportunity to earn your business!

Business highlights

20 years of trusted experience

Services we offer

Full Roof Replacements Siding Replacements Gutter System Replacements Gutter Guard Installation Insurance Claims

Services we don't offer

Roof, siding, and gutter repairs. Windows and Doors

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.0105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 105 reviews

James D.
12/2016
5.0
roofing
  + -1 more
Work was performed well. We have absolutely no complaints. We would hire again for certain.
Description of Work: Full roof replacement with two layers of shingles removed before the new roof could be applied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

William D.
10/2016
5.0
roofing
  + -1 more
This was my first experience with having a roof re-shingled. I didn't know I had damage until Rick stopped by and inspected it. I was skeptical until the insurance adjuster inspected & verified the damage. At Your Service was professional from beginning to end. I am very please with the service and would recommend to friends and family. A very positive experience. Thank you to everyone at "At Your Service"!!
Description of Work: Replace roof shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,100

Spencer S.
10/2016
5.0
roofing
  + -1 more
I had 2 other vendors come out to provide a quote. At Your Service Roofing was the only contractor to actually climb on the roof. Further, it was the first time I had ever seen "roof boots". I make it a point to thoroughly educate myself about projects and procedures related to any project I cannot complete myself. Roof boots show a certain professionalism above and beyond what I expected and beyond the industry norm. The 2 men inspected and photographed my roof, noting areas with minor issues. Once back on the ground they explained the good and the bad and in the end actually suggested I wait on roof replacement. I had not personally seen a need to replace my roof based on my understanding and research. I had a few shingles sliding down and a few have blown off over the years, but nothing that I could see indicated that a total replacement was needed. Yet 2 other businesses suggested replacing the roof within the next year. Of course they want to sell me a roof. I tried all sorts of things to get a fair assessment on the roof, including calling home inspectors. The inspectors were either unwilling or too expensive to provide just a roof inspection. So how does someone find a trustworthy roofer? I suppose reviews like this will help lead people to professional contractors who work honestly. I would recommend At Your Service Roofing. I am not an easy person to satisfy and that is why I generally do my own repairs, whether it's on the home or vehicle. But I would recommend At Your Service Roofing without hesitation. Although I will not likely be a customer soon based on their assessment, At Your Service Roofing will be my first call for future repairs and replacement!
Description of Work: I contacted this company on the recommendation of a co-worker for an estimate on a replacement roof. 2 gentlemen from the company came out to inspect the roof and discuss the findings.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff P.
10/2016
5.0
roofing
  + -1 more
Great. They arrived and completed the work when they committed to. They were very helpful in color and material selection. The crew worked very hard and was friendly. The clean up went well. You could not tell they had been here when they were done. The roof looks great. We have had several neighbors complement the look as well as the crew that installed our roof
Description of Work: New Roof, remove and replace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Heather M.
10/2016
5.0
roofing
  + -1 more
Very well. They were very professional and the workmanship was excellent.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather M.
08/2016
5.0
roofing
  + -1 more
At Your Service was very professional throughout this whole process. They worked directly with the insurance company to make sure the roof was completed to the highest standard. The roof looks great and the workmanship is excellent. There was some leakage and damage to our ceilings due to an unexpected downpour during the installation and they made sure it was professionally repaired.
Description of Work: Replaced roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Roger H.
07/2016
5.0
roofing
  + -1 more
VERY, VERY, VERY, VERY WELL! THIS COMPANY IS WITHOUT A DOUBT ONE OF THE MOST PROFESSIONAL COMPANY THAT I HAVE EVER WORKED WITH!!! THEY CAME OUT TO MEET WITH THE INSURANCE ADJUSTER, HAD THE MATERIALS AND DUMPSTER DELIVERED AHEAD OF TIME AND THE ROOF WAS INSTALLED WHEN SCHEDULED!! MY YARD WAS CLEANED UP SUCH THAT IT WAS VERY DIFFICULT TO TELL THAT THEY WERE EVEN THERE!! THEY EVEN FOLLOWED UP TO MAKE SURE WE WERE SATISFIED WITH THE WORK DONE. MY INSURANCE COMPANY SENT OUT A QUALITY ASSURANCE INSPECTOR AND HE GAVE THE ROOF JOB AN A+ I WILL FOR SURE RECOMMEND THIS COMPANY VERY HIGHLY IF ASKED BY MY FRIENDS AND NEIGHBORS!!
Description of Work: Replace the roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Robert C.
07/2016
5.0
roofing
  + -1 more
They did a wonderful job. They were very professional, and I will call them again.
Description of Work: They provided a roof inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick M.
07/2016
5.0
roofing
  + -1 more
No issues - company handled all aspects of dealing with the insurance company for a wind damaged roof. While delayed somewhat do to a wet spring, the company was good at keeping me apprised of the timing of the replacement. Work was done in one day and the team was very professional with their work and clean up afterward. Would have no issue using the company again.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,000

Peter K.
11/2015
5.0
roofing
  + -1 more
The service and communication is A+.
Description of Work: They installed a roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jim M.
11/2015
5.0
roofing
  + -1 more
All aspects of the work were done in a quality fashion. From start to finish our claim was handled to our complete satisfaction. Communications were prompt and professional. Chris handled all details with our insurance provider and he met with them when necessary. The work was done promptly and the crew worked to have the job completed in just 2 days. When the job was finished they cleaned up so well that you could not even tell the project had been completed the day before. The office staff followed up to make sure we were happy with the completed job. I would highly recommend this company.
Description of Work: Provider completely replaced our roof resulting from storm damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Patti E.
10/2015
5.0
roofing
  + -1 more
The Salesperson that I originally worked with was very nice, courteous and helpful in designing my new roof. The work was done quickly and looked great. They did an excellent job of cleaning up afterwards. The interior ceiling work was also done well. The workers were prompt and finished in the time expected. The also did an excellent job of cleaning up afterwards.
Description of Work: Roof replacement Interior ceiling repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,122

Paul G.
10/2015
5.0
roofing
  + -1 more
Great sales approach, presentation and proposal process. Timely Very Good work crew. Great followup to insure work was done to satisfaction. Excellent customer service, back office ,etc
Description of Work: Replaced roofing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Gene H.
10/2015
5.0
roofing
  + -1 more
Very easy to work with. Take the time to discuss the various brands of shingles they have access to as well as the advantages and disadvantages of each manufacturer. Job was explained thoroughly prior to signing contract. Good follow up afterwards
Description of Work: Roof tear off and reroof with new ridge vents and troughs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Patrick B.
09/2015
5.0
roofing
  + -1 more
Excellent from the initial inspection throughout the process to the completion.
Description of Work: Complete removal and replacement of shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Glen C.
08/2015
5.0
gutter repair, roofing
  + 0 more
Chris Zimmerman inspected my roof, found some wind damage, and showed me photos of the wind damage. Chris then showed me samples of the replacement shingles, provided me a price quote, explained the roof replacement process, worked with my insurance company, followed up to make sure I was happy. Paul Jackson and his crew started the job in a timely manner and completed the work in the time frame promised even with a day lost to rain. I was very pleased with the quality of the work and how At Your Service Roofing worked with my insurance company so that all the items needing replacement were replaced for the price of my home owners deductible. Two months later I discovered an issue with the gutter guards and left Chris Zimmerman a voice mail. Literally within 20 minutes Chris responded and rectified the situation without further cost to me. Chris, Paul, and Terra were very professional, efficient, and a pleasure to work with. I have already recommended them to one of my neighbors and would hesitate in recommending them to others.
Description of Work: Removed and disposed existing shingle. Installed new shingles, vent boxes, ice & water guard, gutter apron, plumbing boots, valley metal, T trip, and flashing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,877.38

Dina S.
05/2015
5.0
roofing
  + -1 more
Chris and company have been extremely helpful in not only getting our roof repaired, but in helping us work with our insurance company.
Description of Work: temporarily repaired roof, will be installing a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Darlene C.
04/2015
5.0
roofing
  + -1 more
The company was prompt and thorough. They explained what was need to do the job, gave me an estimate and did the repair the next day. I was very pleased with their work.
Description of Work: Repaired roof damage caused by high wind

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Linda L.
01/2015
5.0
roofing
  + -1 more
Very professional, prompt and responsive
Description of Work: Replaced shingle and checked entire roof for any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael D.
12/2014
5.0
roofing
  + -1 more
Wow! I really appreciated the honesty and integrety of this business. They did exactly what they said they would do for the advertised special. I would highly recommend them to anyone needing roof service.
Description of Work: Repair some shingles and replaced a pipe boot that had rusted out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Charlie S.
12/2014
5.0
roofing
  + -1 more
They replaced the roof and cleaned up so well you couldn't tell that I had my roof replaced. Great people to work with!!!
Description of Work: They replaced the whole roof. The were very prompt and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Elizabeth R.
09/2014
5.0
roofing
  + -1 more
The workers were professional and polite. I will probably use them when I need a new roof
Description of Work: made minor repairs to casing around vent pipes and checked roof and gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Gregory B.
08/2014
5.0
roofing
  + -1 more
First of all, I want to point out that the job done on my house was an insurance claim for wind damage to my shingle roof. Although the job cost was $13,280 my insurance covered the total cost except for my deductible of $1,000. Yes, I was suprised that my insurance company covered the replacement of the roof, and I am thankful that At Your Service represented my interests with the insurance company and was on site to meet with the adjuster when he inspected the roof. However, I don't want to cover that aspect in this review. I want to cover the job performed on my roof. I was relieved and amazed at the quality of the work on my roof. Yes, it has only been a couple of months since the job was completed and time will be the ultimate review of the workmanship, but I was impressed. I have NEVER seen a harder working crew in my life in any profession. Roofing is a hard, hot, dangerous and demanding profession. The crew on my roof worked all day except for breaks and lunch and completed the tear off and replacement in two days. The job boss, Paul Jackson, was very professional and responsive to any question or concern I had. At the end of the job I climbed all over the roof checking the work and found a shingle that looked damaged to me. I called Paul and the next day he was out and the shingle was replaced. Later in the week my wife was concerned about a cosmetic issue and I called Paul and again he came out to address the issue. I am very pleased with At Your Service responsiveness.
Description of Work: Removed and replaced wind damaged roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,280

John W.
07/2014
5.0
roofing
  + -1 more
They did an excellent job. Paul Jackson and his team installed a new roof on my house. His supervisor Chris was a pleasure to work with, answered every question I had, always called my sir. It took 3 days due to rain, but each night, Chris and his team made sure the area was clean, made sure all the old roofing material was placed in the dumpster. At Your Service did an outstanding job. They removed the old roof, installed new tar paper, new flashing, new roof vents and of course new shingles at an reasonable cost. They also had a large selection of roofing colors to chose from. They were on time and started working the minute they arrived. Good company - hire them
Description of Work: At Your Service Roofing and Remodeling replaced the original roof on the house with a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

GARY S.
06/2014
5.0
roofing
  + -1 more
they worked with the insurance company to confirm there was wind damage they arrived on time on the day they told me they would be there they moved every thing they could and covered the rest when they were finished they cleaned up every thing
Description of Work: tore off old roof and installed new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Contact information

6064 BRANCH HILL GUINEA PIKE, Milford, OH 45150

http://www.aysroofing.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Screen repair,
Home and Garage Organization

FAQ

At Your Service Roofing and Remodeling is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

At Your Service Roofing and Remodeling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, At Your Service Roofing and Remodeling offers free project estimates.
No, At Your Service Roofing and Remodeling does not offer eco-friendly accreditations.
No, At Your Service Roofing and Remodeling does not offer a senior discount.
No, At Your Service Roofing and Remodeling does not offer emergency services.
Yes, At Your Service Roofing and Remodeling offers warranties.
At Your Service Roofing and Remodeling offers the following services: Full Roof Replacements Siding Replacements Gutter System Replacements Gutter Guard Installation Insurance Claims
Roof, siding, and gutter repairs. Windows and Doors

Contact information

6064 BRANCH HILL GUINEA PIKE, Milford, OH 45150

http://www.aysroofing.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed