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ARCO - Affordable Roofing & Chimney Options

Chimney Sweep, Chimney Repair, Roofing,

About us

ARCO has been serving the greater Cincinnati & Dayton Area since 1999. All of our technicians are certified sweeps and inspectors with the CSIA. ( Chimney Safety Institute of America ) Also, ARCO is a member of the Chimney Sweeping Guild and stay up to date with all new fire codes and county regulations. Here at ARCO we take pride in being an honest, straight forward family business looking for steady work at a fair profit. Our owner, Patrick Archer, spent 4 years in the military before being honorably discharged and starting college. Patrick's last 21 years has been in the construction industry with 15 of those years owning ARCO. We also have HAAG Certified Inspectors for those customers needing a certified roof inspection for their insurance company or any storm related claim damage. We have gathered loyal people with integrity, values, & experience. Our interior & exterior construction knowledge, combined with our on the job expertise makes ARCO a company you can count on! So before awarding that next project to just any contractor, put ARCO on your bidders list to ensure a true and guaranteed estimate that will save you time and money. Call us today for your free estimate and design consultation from roofing to anything exterior. Thank you for your time and the opportunity to earn your business now and in the future.

Business highlights

26 years of trusted experience

Services we offer

Roofing, Chimney, Siding, Gutter, & Skylights. Chimney Sweeps, Repairs, Rebuild, Caps, Liners, Chase Covers, Crowns, Re-Lining, Tuck Pointing, & Installation. Roof Replacement & Repairs. Rubber & Asphalt Shingles.

Services we don't offer

Tile, Slate, Gas Leak, Gas tune ups. Gas fireplace cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6796 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
5%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 726-750 of 796 reviews

Anne E.
09/2014
1.0
chimney sweep
  + -1 more
unknown
Description of Work: Did not respond in a timely fashion,had to be contacted more than 1x, did not provide written estimate, did not return sample of siding provided to be matched for repair. Therefore did not hire them for services.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from ARCO - Affordable Roofing & Chimney Options
I would first like to respond to this by thanking [member name removed] for giving us a chance to win her business & thank her for her review. Upon reading this in its entirety, I approached the technician who had gone to her home for the estimate. I would like to extend my sincere apologies to [member name removed], as it seems we did have a communication break down solely upon our part. I know first hand how frustrating these things can be, & this certainly is not the way we normally treat our customers here at Arco Remodeling, & definitely not the experience we want them to walk away with. We pride ourselves on the many customer referrals we receive on a daily basis. With that being said, sometimes our technicians can get very busy at times & can make mistakes, as they are human too. However, that is no excuse for the sub par service & follow up [member name removed] seems to have experienced with us & for that, again, we apologize profusely.

Barbara W.
09/2014
4.0
masonry, chimney caps, chimney repair
  + 1 more
unknown
Description of Work: Repair. Replace crowns & chimney caps 2 chimneys & tuck pointing as needed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Dan J.
09/2014
5.0
chimney sweep, chimney repair
  + 0 more
.
Description of Work: Cleaned the chimney then repaired the top of the chimney and another chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nick T.
09/2014
4.0
gutter cleaning, roofing
  + 0 more
.
Description of Work: Checked roof. Cleaned gutters. |

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ramona H.
09/2014
1.0
gutter cleaning
  + -1 more
.
Description of Work: We asked that the gutters be cleaned out. Instead of putting the debris in a bucket, the debris was thrown on the ground, flower beds, deck, etc. Also one of the gutter elbows was knocked loose and he just left it that way.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$150

Gloria K.
09/2014
5.0
chimney sweep, ceiling fans
  + 0 more
unknown
Description of Work: Installed solar attic fan | |Very nice guys; and the attic fan is quiet, yeah |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Todd H.
08/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sue V.
08/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna T.
08/2014
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
Great.
Description of Work: Cleaned the chimney and checked the condition of the chimney and fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

janet B.
08/2014
5.0
chimney sweep, roofing
  + 0 more
unknown
Description of Work: Very professional. Evaluated the entire roof and provided me with a list of everything that needed to be done and prices to do the job. I was very pleased. I will use them again!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mary H.
07/2014
5.0
gutter cleaning, roofing
  + 0 more
.
Description of Work: I purchased a big deal for $99 for Gutter Cleaning and Roof Inspection. This was excellent! We did have to wait a while due to the weather but they stayed in touch with me. He was wonderful!
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathleen G.
07/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Arco cleaned my chimney. It went very well. I would recommend them unconditionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John C.
07/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102.5

Eugene E.
07/2014
5.0
chimney sweep, gutter repair, chimney caps, chimney repair, fireplaces
  + 3 more
unknown
Description of Work: Removed/cut out old cast iron damper which had been set in place with wood supports in a large two way/through fireplace and applied a generous amount of heat resistant mortar to inside of and around the smoke box. Also installed a new more efficient damper at top of chimney, sprayed a protective seal on the brick and cement cap of the existing three chimney combination above the roof and rechalked the flashing around the chimney combination.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,816

Ellen M.
07/2014
2.0
chimney sweep
  + -1 more
unknown
Description of Work: To date they have not performed the service . It has now been re-scheduled for the third time. It was required that I pay up front to receive the "Deal" pricing.I am concerned.
Rating CategoryRating out of 5

Teresa F.
07/2014
4.0
chimney sweep
  + -1 more
Service canceled
Description of Work: Service canceled
Rating CategoryRating out of 5
Yes, I recommend this pro
$575

Lance S.
07/2014
1.0
chimney sweep
  + -1 more
No service just estimates.
Description of Work: Talk

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$100

Response from ARCO - Affordable Roofing & Chimney Options
We had a technician arrive at the members home to complete the Chimney Sweep he had purchased through Angie's List. However, when the technician arrived & completed his thorough inspection, it was found the customers Chimney had no Liner, which is not up to code NFPA 211/ 1996 Installation. Also found, the customer had several cracked flue tiles, as well as a leak in the Crown, & heavy Creosote build up, all which was documented through our pictures we take before every job, during each inspection. Therefore, we explained we could not deem his chimney safe for use, as it had lost its ability to contain the products of combustion, which provides a potential hazard until corrective action is completed. We then explained he must go through Angie's List & request a refund, as is Protocol. I have also left the customer several voice mails stating he could request a refund, as Arco Remodeling does not charge customers for work we do not complete. Thank You, Stephanie Arco Remodeling

Laura H.
06/2014
1.0
gutter cleaning, gutter repair
  + 0 more
.
Description of Work: They were supposed to clean out my gutters and remove my old gutter guards which consisted of mesh netting that wasn't effective in blocking out debris. I have a two story home and was unable to check their work on the second story, but took their word for it when they left paperwork at my house evidencing that they performed the service. A couple of weeks later, I had someone up on the roof to check out the chimney. I asked him to take pictures of the gutters so I would know how well ARCO did. The gutters had debris in them as well as the old gutter guards. I'm not sure what I paid for. This was an Angie's List Deal. I'm beginning to wonder if the level of service goes down when the company gets paid up front through these kinds of "deals".

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0

$150

Dean and Betty C.
06/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Keith Y.
06/2014
5.0
gutter cleaning, gutter repair
  + 0 more
Everything was good.
Description of Work: This was a Big Deal for $579.00 for installation of gutter protection including gutter cleaning. This was on 1,900 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$579

Laura E.
06/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Dan G.
06/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Chimney sweep - very professional, very clean & prompt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

sandra D.
06/2014
1.0
chimney sweep
  + -1 more
unknown
Description of Work: I scheduled an appointment and took the necessary time off of work, only to have them call AFTER the time had passed with notice of cancellation. The person who called offered me nothing in apology for the no show. This company was also difficult to reach just to schedule with in the beginning. Terribly unprofessional.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from ARCO - Affordable Roofing & Chimney Options
[member name removed], I am sorry you were unhappy with our service. The Chimney Sweep was originally purchased in September, & scheduled in October. We sent several messages to you, Through Angie's List Message Center, & through personal email, stating we needed a phone number on file to be able to call you to schedule the service. Given the circumstances, I feel we did our best. Thank You for your purchase through Angie's List. Stephanie, Arco Remodeling

Nancy M.
06/2014
5.0
chimney sweep
  + -1 more
-
Description of Work: Chimes sweep and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Brian S.
06/2014
4.0
gutter cleaning
  + -1 more
.
Description of Work: Clean gutters.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$99

Contact information

6202 Hamilton Middletown Rd, Middletown, OH 45044

https://www.arcoroofing.us

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 2:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Roofing,
Fireplaces,
Chimney Caps,
Gutter Cleaning,
Masonry,
Gutters,
Gas Logs,
Roof Cleaning,
Pressure Washing,
Skylights

FAQ

ARCO - Affordable Roofing & Chimney Options is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 2:00 PM

Saturday: 10:00 AM - 3:00 PM

ARCO - Affordable Roofing & Chimney Options accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, ARCO - Affordable Roofing & Chimney Options offers free project estimates.
No, ARCO - Affordable Roofing & Chimney Options does not offer eco-friendly accreditations.
Yes, ARCO - Affordable Roofing & Chimney Options offers a 10% senior discount.
No, ARCO - Affordable Roofing & Chimney Options does not offer emergency services.
Yes, ARCO - Affordable Roofing & Chimney Options offers warranties.
ARCO - Affordable Roofing & Chimney Options offers the following services: Roofing, Chimney, Siding, Gutter, & Skylights. Chimney Sweeps, Repairs, Rebuild, Caps, Liners, Chase Covers, Crowns, Re-Lining, Tuck Pointing, & Installation. Roof Replacement & Repairs. Rubber & Asphalt Shingles.
Tile, Slate, Gas Leak, Gas tune ups. Gas fireplace cleaning

Contact information

6202 Hamilton Middletown Rd, Middletown, OH 45044

https://www.arcoroofing.us

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 2:00 PM
Saturday:
10:00 AM - 3:00 PM