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Tom's Washer & Dryer Repair

Appliance Repair, Appliance Repair - Small

About us

.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.846 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
0%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 26-46 of 46 reviews

Jan G.
09/2017
5.0
appliance repair
  + -1 more
Great! Will hire again!
Description of Work: Fix washer, replace dryer part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

STEPHEN A.
09/2016
5.0
appliance repair
  + -1 more
He came out and checked the washer that had been leaking the night before. I was due to leave town, so I needed to get it repaired quickly. He ran it through different cycles and never found a leak and advised that if it happened again to just call and he would come back out and not charge again for the diagnostic. He also looked at my dryer and replaced the dryer vent which was included in the $74.00. I would highly recommend his services to others. Very honest, trustworthy and fairly priced.
Description of Work: I hired him to repair my washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Sandra B.
08/2016
5.0
appliance repair
  + -1 more
Great.... My dryer is fixed and the price was fair. Very nice people.
Description of Work: Repaired dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Reginald T.
07/2016
5.0
appliance repair
  + -1 more
Tom returned my call promptly. But then my dryer started working again. So no work was performed. But Tom was very gracious about the cancellation of the appointment even though he had to move his schedule around to accommodate mine.
Description of Work: My dryer stopped working.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

michael R.
06/2016
5.0
appliance repair
  + -1 more
I called in the morning and Tom was able to squeeze me in between appointments. He was able to diagnose the problem and give me an estimate over the phone. He arrived on schedule and quickly disassembled the washer, replaced the broken part, found another worn part, which after it was replaced, caused the washer to agitate properly. He lubricated the brake, eliminating a clunking noise when the washer stopped spinning He also replaced a pump which appeared to be leaking. In short, he not only fixed the problem but restored my washer to like-new performance.
Description of Work: My washer wouldn't spin. He replaced a broken part, thoroughly checked the washer and made some other minor repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jennifer K.
02/2016
5.0
appliance repair
  + -1 more
.
Description of Work: I left a message to ask about servicing my washing machine. Tom called me right back. He asked about my machine and the issues I was having with it. He was incredibly helpful in letting me know that it would be more expensive for him to fix the problem than to replace the washer! His honesty earns all of my future business!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

dianne A.
02/2016
5.0
appliance repair
  + -1 more
$60 labor, even though he made 2 trips, and $40 parts. Would definitely use him again and recommend him to others.
Description of Work: REPAIRED MY DRYER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Peggy N.
02/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita S.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Recommended replace or bypass lid closed switch. Performed labor to bypass per my request

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Eric R.
11/2015
5.0
appliance repair
  + -1 more
I went great! I'm happy to have the leak gone and the machine working well again. Tom and his wife both came by and were very nice. He arrived a couple minutes before the scheduled time, and had It fixed in not much more than 20 minutes. Also glad not to pay at least 5 times what I did for the repair on a new machine. The washer I have is 10 years old, and is not computerized like the newer ones are. So I was happy to be able to save it. ***Pleas note*** call him at the (937) 510-3447 number listed here on Angie's List. The number on his website appears to be wrong.
Description of Work: My washing machine had been leaking from underneath for a few years. Just a trickle as first, but getting worse as time went by. Tom replaced the pump, which was leaking, as well as the agitator dogs- which were bad and apparently causing the machine to not be agitating properly once the lid was down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

pete H.
10/2015
5.0
appliance repair
  + -1 more
Very responsive and explained everything in detail. Showed up when he said he would. Will definately use again.
Description of Work: replaced wire that was preventing dryer to heat on a rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Andrea W.
09/2015
5.0
appliance repair
  + -1 more
Tom and his wife were awesome. The repair took about 1.5 hrs. They arrived on time and were easy to talk to. Washer works just fine now. Very good service and cost.
Description of Work: Repaired LG washer to include new pump and door seal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Caryn S.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Same day service and he replaced a switch that kept dryer from working. I thought the dryer was done but quick repair that didn't cost much at all!

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Marti S.
05/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$300

Staci G.
03/2015
5.0
appliance repair
  + -1 more
We were having issues with the dryer leaving black marks on clothes and the washer making loud noises when it would spin. I called Tom and he came out to inspect the washer and dryer. He was punctual and explained what was going on. The washer would be an expensive repair and he recommended that instead it be replaced -very honest! The dryer only needed new seals-and a good cleaning. His service call was only 75 - LG wanted to charge me 500 for the service call! He couldn't get the parts and install the new seals on that day since it was Saturday-and we had other places to be- so we scheduled for him to come back on Tuesday. He showed up on Tuesday and installed the seals and put everything back together within an hour. Only charged me cost for the parts (seals). Total ~130. Can't beat that! I would highly recommend Tom to anyone needing a washer or dryer serviced. I will definitely call him in the future anytime we need a washer or dryer looked at.
Description of Work: Inspected dryer. Replaced seals in dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Marvin C.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Beverly Z.
09/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Debra M.
03/2014
5.0
appliance repair
  + -1 more
Every thing went very well. He returned my call right away. Since I work during the week, he offered a Saturday morning appointment. He called to let me know that he was on the way and arrived on time. He had a lot of patience with my dogs. He worked quickly and didn't add to the mess that I already had. When he was done my washer worked like new. I was very comfortable with him and his helper, I am very pleased with the quality of his work and will recommend him to friends without reservation. **this is a really late post, I thought it was posted back in Nov. but apparently not.. . sorry, it was my first time posting a review.
Description of Work: My washer wouldn't spin right and the water wouldn't drain all the way. A dog bed had gotten caught up somehow and after only a few minutes he pulled out large pieces of the bed from the pump among other places. He worked on it some more but by then I didn't feel the need to stand over him and the young man who came with him to help. He showed me what he found and I was comfortable with taking my dogs to the back so he could work in relative peace. This is not something I generally do, I tend to keep close watch on anything going on. He let me know when they were finished I tried it out and my washer was running like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Dawn M.
09/2013
5.0
appliance repair
  + -1 more
All I can really say is WOW. Tom is awesome, and he fixed my dryer within 2 hours of my initial call. My dryer was making this really loud squeak/whistle sound and it was getting worse. He explained everything to me, and showed me the broken part. I loved how he showed me what the new part looked like as well. I am so glad I found an honest, quick, smart repairman. I will NEVER use another repair service again. I am going to tell all of my friends and family to use his services. A+ service and pricing :)
Description of Work: Fixed my squeaky Maytag dryer~replaced worn down parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Robin D.
07/2013
5.0
appliance repair
  + -1 more
He was fantastic. He was here within half an hour after I called him. He is extremely punctual, very nice and respectful. My mom was very strict about the carpet and he took off his shoes. He was prepared and ready to go. The price was a little more expensive but it was worth it.
Description of Work: I used Tom's Washer & Dryer Repair to repair our washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon J.
03/2013
5.0
appliance repair, small appliance repair
  + 0 more
We came home from vacation to a broken washing machine. I called GE and they were going to send out one of their representatives out to my house, but they wanted me to pay a service charge of over $500. I then found Tom on Google. He came to my house within two hours of my phone call and fixed the problem without issue. He then charged me something like $25.00 for the service. I gave him a $50.00 tip because I was so impressed with the work he'd done.
Description of Work: He fixed our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25
    • 1
    • 2(current)

Contact information

110 S 2nd St, Miamisburg, OH 45342

http://clarissa1063524.wix.com/tomswasheranddryer

Service hours

Sunday:
9:00 AM - 7:00 PM
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Tom's Washer & Dryer Repair is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 7:00 PM

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 7:00 PM

Tom's Washer & Dryer Repair accepts the following forms of payment: Check
No, Tom's Washer & Dryer Repair does not offer free project estimates.
No, Tom's Washer & Dryer Repair does not offer eco-friendly accreditations.
No, Tom's Washer & Dryer Repair does not offer a senior discount.
Yes, Tom's Washer & Dryer Repair offers emergency services.
Yes, Tom's Washer & Dryer Repair offers warranties.
Tom's Washer & Dryer Repair offers the following services: .

Contact information

110 S 2nd St, Miamisburg, OH 45342

http://clarissa1063524.wix.com/tomswasheranddryer

Service hours

Sunday:
9:00 AM - 7:00 PM
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM