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Anderson HVAC + Plumbing + Electrical

Heating and Air Conditioning, Water Heaters, Plumbing

About us

This is the company page for Anderson HVAC + Plumbing + Electrical serving homeowners in northern Ohio. Our goal is to be your first call for HVAC services. Since inception, the company has had one goal in mind, to be the best residential heating and cooling services company in Lake County and its surrounding communities. We service all home systems and offer valuable maintenance agreements, duct cleaning, indoor air quality analysis, air quality systems and more. Call us now!

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning Repairs and Maintenance;Air Conditioning Installations and Replacements;AC Filter Replacements;Air Handler Services;Ductless Mini Split AC Systems;Evaporator Coil Services;AC Refrigerant Leak Repair;Heater Repairs and Maintenance;Heater Installations and Replacements;Furnace Repair and Maintenance;Furnace Installations and Replacements;Heat Pump Services;Boiler Repair;Water Heater Services;Air Duct Cleaning;Ductwork Repair & Installation;Dehumidifiers;Humidifiers;Air Cleaners, Plumbing, Drains,

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8300 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 300 reviews

Barry N.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. The tech was friendly and professional.
Description of Work: normal inspection and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Anderson HVAC + Plumbing + Electrical
Thank you so very much for the great "A" rating! We strive to be the #1 rated HVAC company in Lake County!

arlene K.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
They installed something called the Nest 100 and they explained everything and the tech was here awhile explaining things. He was very good and very professional. It only took him about 10 minutes to install it but he was here longer explaining the way I could access it from my cell phone and everything. They don't need to work on anything, he explained everything.
Description of Work: Installed a thermostat for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Anderson HVAC + Plumbing + Electrical
Thanks [Member Name Removed], we appreciate the great review! We feel customer service is extremely important. Nest thermostats are a fairly new technology. We always want to make sure our customers are educated on newly installed equipment.

Phil F.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Furnace was fine. The humidifier needed a replacement filter.
Description of Work: Annual furnace inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Anderson HVAC + Plumbing + Electrical
Thanks so very much for the great review!

Barbara R.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt, professional, efficient, courteous, and knowledgeable, and answered all of my questions.
Description of Work: Annual Check for furnace and air cleaner - Air conditioner checkup in the spring is included in the price

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Anderson HVAC + Plumbing + Electrical
Thank you very much for taking the time to post such a great review of your experience with our company! We really appreciate it!

Joannie L.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! No complaints at all! Anderson has always been reliable and fairly priced
Description of Work: Check furnace in fall, ac in spring. Purchased both units from Anderson 3 years ago. It was 20 or more years ago that I bought my first furnace and AC from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joannie L.
01/2017
4.0
heating & air conditioning/hvac
  + -1 more
good. would be better if the tech had not tried to sell me something. Did that in a previous visit. A real turnoff.
Description of Work: Furnace check

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

MELVYN L.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have been using them for a while. When I tried to talk them down because then you see where you see it cheaper. I keep using them. The workers are A.
Description of Work: They replaced a humidifier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Bob P.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
very well, the serviceman arrived on time, and called before he came to let me know that he was on his way. The work was done quickly and professionally. I would recommend them to anyone. I really like their service and follow through.
Description of Work: I had an annual check up on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Anderson HVAC + Plumbing + Electrical
Thanks for the great review [Member Name Removed]! We strive to offer the very best HVAC service in Lake County!

David B.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are the best. Great people and dependable. Unfortunately we have sold our home recently and will be moving from the area and will not be able to use this company as our go to for HVAC service.
Description of Work: Have always used for yearly maintenance on HVAC. Once replaced our air conditioner unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Nancy C.
12/2016
1.0
heating & air conditioning/hvac
  + -1 more
The Tech just wanted to sell us a new unit instead of fixing the leak. He asked us who worked on the unit before and we advised him that it was a person from his own company. He said that it couldn't have been because his company would never leave pipe dope on the pipe. He was very arrogant and basically accused us of lying. My husband used to work in HVAC and is now disabled. He knew the humidifier just needed the water panel changed and The drainage pipes checked. He refused to work on it unless we either replaced the unit or several parts. He became very rude and my husband finally asked him to leave. My husband eventually replaced the water panel himself and It's been working fine for a week now.
Description of Work: Leaking humidifier

Rating CategoryRating out of 5
quality
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


john C.
11/2016
3.0
heating & air conditioning/hvac
  + -1 more
Looking for another contractor ....would not recommend
Description of Work: Two heat pumps were installed, one for addition ,one for up stairs bedroom. Back room unit leaks water when cooling because they put the thru hole in the wall for the drain line higher than the unit (duh). The upstairs unit has to be charged almost yearly at over $500.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$500

Derek and Katie T.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great! Tech was timely, helpful and explained the work done. Helped with checking to make sure the installation was done properly. Cost is based on yearly contract ($180 total, included 1 AC and furnace check up, priority over non-members, etc.)
Description of Work: Annual furnace check up. Assist with installation of new programmable thermostat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Anderson HVAC + Plumbing + Electrical
Thanks for the great review! It's actually only $160 per year to cover both your furnace & a/c under our Comfort Club service contract!

Richard H.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Work was done in a very professional manner and everything was explained to me.
Description of Work: Annual spring check up of air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Anderson HVAC + Plumbing + Electrical
We truly appreciate the great review!

Joel and Sandi C.
09/2016
4.0
heating & air conditioning/hvac
  + -1 more
Not well because they never returned.
Description of Work: Bought new furnace-airconditioning unit from ths provider. However, it was not through Angie's List. It was somewhere betwween 8-10 years ago. The system is great. However, the UV sanitizer broke, the maintenance man came but could not get the transformer and never returned. My husband will call them back.

Rating CategoryRating out of 5
value
3.0


Patricia F.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work. Furnace and A/C were cleaned very thoroughly and I was happy with the results.
Description of Work: Clean Furnace and A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David B.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Perfect and as scheduled. I have used them for this service for 15 years and it actually pays for itself in the long run. Staff have always been on time, professional.
Description of Work: Use for my twice a year maintenance, air conditioning this time of the year

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Robert V.
08/2016
1.0
heating & air conditioning/hvac
  + -1 more
No work performed. I contacted Anderson to get an quote for installation of a whole house AC system. Anderson setup an appointment for two days after my initial phone call. The representative called 30 minutes before the appointment to confirm and let me know he was on his way. The representative completed the walk through, reviewed the scope of the project and the system options with me. I was told he would email me a quote in a few days then call to review the quote. It has been 14 business days since the initial appointment and I have not received anything from Anderson. I emailed and called the representative and did not receive any reply. In my opinion this is not an acceptable business practice - if this is how Anderson performs to get your business, then how we they perform completing the project or to correct issues with the system. I cannot recommend Anderson for any type of project. I am in the process of connecting another contractor to complete my project.
Description of Work: Installation of a whole house AC system.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Jason L.
01/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Installation went very well. Very professional, knowledgeable and looking out for my future. Took a long time to schedule, but I was not in a hurry. Old hot water tank was working fine. I just converted from electric to gas to save $$. Price was high, but this was a conversion from electric to power vent gas.
Description of Work: Power Vent hot water tank install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,325

Response from Anderson HVAC + Plumbing + Electrical
Thank you so much for the great rating on Angie's List! We apologize that it took a bit longer than normal to schedule your installation, but as you noted it was due to it not being an emergency situation. We sometimes have to prioritize due to the more urgent needs of our customers. We truly appreciate your patience and hope you call us again for all of your upcoming heating/cooling needs, Best regards, Wendy Priscak Office Manager

GERI ANN F.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
They scheduled the appointment at a convenient time for us. Billy emailed that he would be there, arrived on time, explained what he was doing. He showed us the problem and had the item fixed in very short time.
Description of Work: Our air conditioner was not blowing cool air. They checked the system and discovered that a compressor wire burnt. He fixed the wire and did a tune up of the AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Anderson HVAC + Plumbing + Electrical
Thank you so much for taking the time to review us on Angie's List! We truly appreciate when our customers share their experiences with our company online. It was our pleasure to serve you. Please let us know the next time you need any HVAC service. Very best regards, Wendy Priscak Office Manager

David C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
The heat exchanger went out and I needed to get a new one. They cleaned up afterwards. It was fine.
Description of Work: Heating & A/C. I got a new furnace and A/C.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

NANCY P.
03/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They're reasonably priced and reliable. They're very careful about wearing shoe covers when coming to my house. They call ahead of time so I know they're coming. They have to do upstairs and downstairs work, which takes extra time -- but they're just real good about that. Typically they're at my home for 45 minutes. They also replaced a water heater in an older house (1925) and they did a good job.
Description of Work: They come out 2x a year to service my HVAC unit; we have a bi-annual maintenance contract with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Anderson HVAC + Plumbing + Electrical
Thank you so much for the fantastic review on Angie's List! We truly appreciate that you took the time to share your opinions of our company and our service online. Very best regards, Wendy Priscak Office Manager

Charlotte R.
10/2014
5.0
water heater repair
  + -1 more
The services turned out very well. Every time they came, we were pleased.
Description of Work: Anderson Heating & Cooling Inc. had been here several times. They had put in a new furnace in 2009.Then, they had been back to change filters through the course of the years between 2009 and now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Anderson HVAC + Plumbing + Electrical
Dear [removed members name], Thank you so much for the wonderful review! We truly appreciate your kind words & your loyalty to our company since 2009. Best regards, Wendy Priscak Office Manager

Kim A.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was fine. They did the job I asked them to do. I had no problems. The work turned out good.
Description of Work: They cleaned my furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Anderson HVAC + Plumbing + Electrical
Dear [member name removed], Thanks for the nice review! We really appreciate it! Best regards, Wendy Priscak Office Manager

Marie B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
It turned out well. We're happy. He was just very good about the whole thing. Then they came out and gave us our new unit. The installation was very good. We're pleased. They've been back since to check up. Things have been okay. They responded fine. They were very punctual and very professional. I thought it was very reasonable; I don't think we were shocked or anything. We got a big heat pump or whatever you call it. It's a large unit. It's not a tiny little thing.
Description of Work: First, they came and did the checking of the units because we knew that one wasn't working. They were very thorough and identified the fact that we needed a replacement. They did other things too. They went outside and found a venting pipe from our water heater that was actually pointed down towards the ground for a couple of feet. Actually, it would have been a hazard if we had had a bad snow storm and the snow had covered up the bottom of it. So he fixed that for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Anderson HVAC + Plumbing + Electrical
Thanks for the comprehensive review of our service Marie! We appreciate the kind words & hope to see you again very soon! Very best regards, Wendy Priscak Office Manager

Linda J.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
I was home on that day and I stood next to the service man and he told me and showed me everything that he was doing. I'm an engineer so I was intrigued with what he was looking for and what he was doing. He did a professional and complete job. I did not have a service contract.
Description of Work: I used Anderson Heating & Cooling to have my furnace serviced a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Anderson HVAC + Plumbing + Electrical
Dear [Member's name removed], Thank you so much for the great review on Angie's List! We're very pleased that you appreciated how thorough we are!

Contact information

6119 Heisley Rd, Mentor, OH 44060

https://www.myandersonhvac.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing

FAQ

Anderson HVAC + Plumbing + Electrical is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: Closed

Anderson HVAC + Plumbing + Electrical accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Anderson HVAC + Plumbing + Electrical offers free project estimates.
Yes, Anderson HVAC + Plumbing + Electrical offers eco-friendly accreditations.
No, Anderson HVAC + Plumbing + Electrical does not offer a senior discount.
Yes, Anderson HVAC + Plumbing + Electrical offers emergency services.
Yes, Anderson HVAC + Plumbing + Electrical offers warranties.
Anderson HVAC + Plumbing + Electrical offers the following services: Air Conditioning Repairs and Maintenance;Air Conditioning Installations and Replacements;AC Filter Replacements;Air Handler Services;Ductless Mini Split AC Systems;Evaporator Coil Services;AC Refrigerant Leak Repair;Heater Repairs and Maintenance;Heater Installations and Replacements;Furnace Repair and Maintenance;Furnace Installations and Replacements;Heat Pump Services;Boiler Repair;Water Heater Services;Air Duct Cleaning;Ductwork Repair & Installation;Dehumidifiers;Humidifiers;Air Cleaners, Plumbing, Drains,

Contact information

6119 Heisley Rd, Mentor, OH 44060

https://www.myandersonhvac.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
Closed