Hansen Restoration Inc

General Remodeling, Kitchen and Bath Remodeling, Drywall,

About us

Hansen Restoration, Inc. Is a full-service family owned and operated remodeling & restoration company that specializes in high quality home remodeling, as well as restoration. Our company stays at the forefront of not only quality craftsmanship, but design trends as well. As a family-owned and operated business located in Northeast, Ohio, we offer over 90 years of combined experience in the field. Whether you're looking to update your kitchen or bath, build a new addition, or restore your home from unexpected damage, we can offer you unparalleled customer service and workmanship. In Hansen Restoration, we believe that every start deserves a great finish! Additional phone number: (330) 952-1520.

Business highlights

24 years of trusted experience

Services we offer

Remodeling- General, Kitchen & Bathroom, Roofing, Additions

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.7108 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
5%
3
4%
2
6%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 76-100 of 108 reviews

Beth B.
11/2023
5.0
decks, drywall, electrician, plumbing, remodeling, roofing, woodworking, home remodeling
  + 6 more
Perfectly!
Description of Work: Bathroom remodel and porch build.
Rating CategoryRating out of 5
Yes, I recommend this pro

Disne S.
08/2020
1.0
roofing, garage builders
  + 0 more
Never gave me a price
Description of Work: Never gave me a price

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Response from Hansen Restoration Inc
Hello [Member Name Removed], I apologize if you never received your estimate. I will speak to my sales team and find out what happened. I will have them reach out to you. Again, I sincerely apologize, we pride ourselves on getting customers their estimates in a timely manager. You not receiving your estimate is unacceptable

Matthew K.
05/2017
5.0
home builders
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$140,000

brianna A.
08/2016
5.0
remodeling
  + -1 more
unknown
Description of Work: We had water damager hard wood flooring, exterior door, and outside deck/steps. Hansen Restoration replaced all the damaged hard wood, underlayment etc. Sand stained and finished the floor afterwards to match the existing floor and it was incredible. The new and old flooring was seamless. The new door and deck/steps also came out beautifully. I was most impressed with the timeliness, and thoughtfulness of Hansen.
Rating CategoryRating out of 5
Yes, I recommend this pro

Denise S.
07/2016
5.0
remodeling, basement remodeling
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geoff P.
04/2016
2.0
remodeling, basement remodeling
  + 0 more
unknown
Description of Work: Drywall repair to large ceiling. |

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$6,500

Response from Hansen Restoration Inc
We're sorry for your bad experience with us Mr. [Member Name Removed]. If you wouldn't mind contacting us so we can know exactly what went wrong to make you unhappy. If there's anything else we can do to make your experience better please don't hesitate to ask

Ellannye S.
03/2016
3.0
remodeling
  + -1 more
unknown
Description of Work: The work was done last summer. I have taken this long to fill out the review because I was so incredibly angry and disappointed with the quality of workmanship from a company rated A on Angie's List that I did not trust myself to write a comment that would have me sounding like a sane person. Only my friends heard the story on facebook as it was happening. I do not wish to write about it again, but I can't give this company a rating higher than adequate.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hansen Restoration Inc
Hello Mrs. [Member Name Removed]. We first would like to start off by apologizing for the delays and problems with your project. We ran into some unexpected problems when installing your cabinets. Which by no means is any fault of yours and the blame falls completely on us. If there is anything at all we can do to assist you or make your experience better, please don't hesitate to call. We pride ourselves in making sure all of our customers are completely satisfied. So with that, again we would like to apologize for the delays and problems with your kitchen.

Ashley H.
03/2016
5.0
remodeling
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jody H.
12/2015
5.0
remodeling
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Randy S.
11/2015
5.0
remodeling, home remodeling
  + 0 more
Fine.
Description of Work: remodel 3 bathrooms and a bedroom

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$17,000

Christopher T.
06/2015
5.0
drywall, remodeling
  + 0 more
unknown
Description of Work: Drywall patch in my corner. Gave estimate, came out a week later and completed the job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Hansen Restoration Inc
Thank you [Member name removed] for the nice review. It was great working with you.

David H.
06/2015
5.0
cabinet refacing, remodeling, interior painters, home remodeling, pavers, gravel
  + 3 more
unknown
Description of Work: Sand, prime, paint kitchen cabinets. They did a fantastic job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Hansen Restoration Inc
Thank you [Member name removed]. It was great working with you as well.

MARGARET T.
05/2015
2.0
remodeling
  + -1 more
unknown
Description of Work: Initial contract signed 11/14 to be completed 12/14. Work completed 3/15. Delay due to their employees illness. During delay tried to contact company numerous times with no response. Company very apologetic when they realized what was going on in February. Some work excellent quality. I am still frustrated because their lock box is still on front door. I requested they remove it about a month ago and they said they would be out the next week. Previous experience with this company was excellent so I was really surprised and disappointed with this contract.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$19,000

Response from Hansen Restoration Inc
Hello [Member name removed], We apologize for the overwhelming delay on our part on your project. There's no excuse for how long your project took. You've been a great customer of ours and we're deeply sorry we dropped the ball on this project. We will have the lock box taken off your home immediately. If there is anything else we can do, please don't hesitate to ask.

Pablo V.
04/2015
5.0
remodeling
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Veronica I.
03/2015
5.0
remodeling, home remodeling
  + 0 more
unknown
Description of Work: I had water damage to my bathroom floor that needed replaced. Everyone that I had contact with was so professional. I was extremely pleased with everything

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Elizabeth B.
06/2012
5.0
remodeling
  + -1 more
This is the second time we are going to be using them. They are excellent.
Description of Work: Hansen Restoration was out last week and they are going to be starting another project for us in two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Ellen M.
04/2012
5.0
ceramic tile, remodeling, interior painters, home remodeling, skylights
  + 3 more
The quality of the work was great. The workers were all professional and were a pleasure to work with. They had to open up the back of the house and start from there. The weather was not good at times, which extended the length of time to complete the job. The electrical and plumbing was sub contracted and I was billed from the tradesmen separately. This was not included in the quote. The electrical people were not the best to work with . . .the plumber, however, was wonderful. He was a hard worker. The drywall workers were also good.
Description of Work: I had a full bath added to the main bedroom upstains and enlarging the closet. This involved extending the existent dormer. We had a skylight added to allow more light in the room. The guys not only constructed the work, they tiled and painted as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$20,000

Toby R.
03/2012
5.0
remodeling, home remodeling
  + 0 more
They were very quick in responding and did most of our communication by email which was helpful. I thought they wee a little expensive but the did a good job. The job was delayed which was aggravating. But when they began they go done fairly quickly. It took a little longer to fix some little details.
Description of Work: Needed to update two bathrooms and fix kitchen sink to prepare for move.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Marie M.
09/2011
5.0
drywall, electrician, remodeling, basement remodeling
  + 2 more
I was very pleased with Hansen Restoration. Very professional, courteous and conscientious. The job they did was outstanding and I get a lot of compliments on my basement. The job took longer than quoted but otherwise everything went very well. I would especially like to acknowledge Matt (Skinny) for always being on time, staying late to get the job done and for doing such a professional, wonderful job. All of the guys... Matt, Mike and Corey were great to work with. Thanks Hansen and if I need any other remodeling projects, you'll be the group I call.
Description of Work: Whole basement finished. Bedroom, bathroom, living room... From studs, to electrical, to drywall, the whole works.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$20,000

MARGARET T.
08/2011
5.0
ceramic tile, flooring contractor, remodeling, home remodeling, plumbing
  + 3 more
Hansen Restoration Inc. is the most professional contractor I have ever used. Jim Hansen, came the day we called and gave a free estimate. It took a little over a week before they started working. Grant Hansen came and removed toilet, sink, carpeting and floor boards in about 3 hours. The plumber, Pat came removed old plumbing and installed new plumbing in a very timely fashion. Everyone who came to our home through Hansen Restoration were skilled craftsmen, who worked all the time they were here, very professional, and respectful of us and our home. A 2 week delay occurred because they had to special order our shower unit. This was beyond Hansen's control. I expressed frustration with that and they responded immediately by doing everything they could so that we would be satisfied customers. Once the shower unit was in, Grant and Matt installed it. Matt finished the job by installing the ceramic tile, new floor board and tile etc. in a very timely fashion. We would call Hansen Restoration again to do work on our home.
Description of Work: Hansen's came in and gutted the bathroom. Removed carpet, plumbing from under the floor boards and removed old bathtub and shower. The window and wallcovering in the bathroom is in good shape so they worked to maintain it We wanted a new shower with handrails and a seat installed. We also needed new plumbing. Hansen installed new plumbing and a shower unit that was made with a seat and handrails a part of it. They put new ceramic tile above the shower unit. They put in new floor boards and floor tile. They put sink and toilet back in, plumbed everything. They cleaned everything so it was beautiful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Cindy L.
05/2011
5.0
remodeling, home remodeling
  + 0 more
We did not go with them, but they were very nice and professional. The price they quoted us was $4000. They canceled our appointment a couple of times, but when they showed up they were very professional, very courteous, and very knowledgeable.
Description of Work: We got an estimate from Hansen Restoration Inc. about a month ago to remodel a bathroom shower.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Rebecca D.
11/2010
5.0
carpet installation, ceiling fans, countertops, doors, electrician, flooring contractor, remodeling, handyman service, interior painters, home remodeling, lighting, marble & granite, plumbing, window treatments
  + 12 more
Hansen Restoration did an absolutely wonderful job. They were punctual and professional and hard working. They went above and beyond what I would consider what was necessary to do the job...for instance, I had no idea what type of light/fan combo to install and hadn't even looked at any. I told them to go ahead and get 'whatever'. What was installed was a perfect complement to the other items we had picked out for the bathroom and was far beyond what I was expecting (basically we got a lovely light with a nice quiet fan that you can't see...the fixture in brushed nickel matches our other brushed nickel items perfectly). Its something I would have imagined my mother (who has a great sense of style) would pick out...not a construction guy! Our bathroom is absolutely the most beautiful room in the house now and I look forward to having Hansen Restoration come back to help out with the rest of the house. You can see before/during/after photos of the bathroom here: http://www.flickr.com/photos/ewige/sets/72157625325738990/
Description of Work: This was a complete remodel of our main bathroom. The room was completely gutted, including removal of old tile covered plaster walls and ceiling/subfloor. Plumbing was updated; overhead light/fan was installed; new cast iron tub/kohler toilet/Pegasus cottage vanity/granite countertop/sink; carpet was replaced with Allure Trafficmaster plank; Swanstone used for tub surround. Bathroom fixtures (towel racks etc) also installed. Room was painted. They also handled the purchase of shutters for the window. Incidental work included an adjustment of our front door (was having difficulty opening/closing) and installation of a dusk to dawn light on our garage that had broken. The work took about 2 weeks to complete and they were there daily M-F.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

jason I.
10/2010
5.0
remodeling, home remodeling
  + 0 more
amazing!!!!!!!!!!!!!!!!!!!! the folks at hansen really know what they are doing. they took care of everything and the attention to detail was brilliant.
Description of Work: complete bathroom remodel . My bathroom was gutted and completly finished from the electrical to the paint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Sarah F.
08/2010
5.0
remodeling, home remodeling
  + 0 more
Two weeks after having my youngest daughter and still recovering from my c-section, my waterline in my basement bathroom split and water started pouring everywhere. I was referred to Hansen Restoration to handle the dryout and repairs. They were at my house the very same day. They were very nice and assured me that everything would be taken care of quickly so I could get back my normal routine. When they arrived they said that the dryout would take three days and repairs would take around 4-5 days. They definitely kept their word! In less then a week my basement bathroom and rec room was as good as new. I will definitely use them again and refer them to my friends and family.
Description of Work: My waterline in my basement bathroom ceiling split and caused extensive water damage to bathroom and surrounding rec room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Christine G.
08/2010
5.0
remodeling, home remodeling
  + 0 more
The finshed product was better than the original. Hansen's employees were professional and courteous. The project was actually finished several days prior to the finish date.
Description of Work: Our dishwasher emptied out on to the floor causing damage to our hardwood floors and oak cabinets. Hansen Restoration promptly came to our rescue. They were able to match our exsisting cabinets, however the oak floor was a problem. Our style floor was discontinued which meant that the kitchen, bathroom, dinette ,and hallway all had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000

Contact information

6050 Stone Rd, Medina, OH 44256

http://www.hansenrestoration.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Kitchen and Bath Remodeling,
Drywall,
Roofing,
Finished Carpentry and Woodworking,
Flooring Sales and Installation,
Interior Painting,
Plumbing,
Electrical,
Basement Remodeling,
Lighting,
Countertops and Backsplashes

FAQ

Hansen Restoration Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Hansen Restoration Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Hansen Restoration Inc offers free project estimates.
Yes, Hansen Restoration Inc offers eco-friendly accreditations.
No, Hansen Restoration Inc does not offer a senior discount.
No, Hansen Restoration Inc does not offer emergency services.
Yes, Hansen Restoration Inc offers warranties.
Hansen Restoration Inc offers the following services: Remodeling- General, Kitchen & Bathroom, Roofing, Additions

Contact information

6050 Stone Rd, Medina, OH 44256

http://www.hansenrestoration.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed