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Marshall Carpet One

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation

About us

Marshall Carpet is a family owned full service flooring company. We have been serving the east side of Cleveland since 1966. We sell and install all floor types; Carpet, Hardwood, Area Rugs, Ceramic Tile, Laminate, Vinyl, Etc.. Our new 17,000 square foot showroom offers numerous product choices in each category. The knowledgeable sales staff is eager to make sure every customer gets the right product. We accept all payment types and offer same-as-cash financing. The major majority of our work is not sub-contracted. Come in to Marshall Carpet One to see our huge selection of products at our everyday low pricing. All of our carpet comes standard with the best pad we offer. Ask for a free estimate today!

Business highlights

59 years of trusted experience

Services we offer

Architects and building design, carpet, ceramic tile, flooring & hardwood flooring.

Services we don't offer

n/a

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.887 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
6%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 76-87 of 87 reviews

Doris K.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Installed wall to wall carpeting in Living Room, Dining Room, Hallway, and stairs. They did an excellent job and even vacuumed before they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEAN B.
04/2015
5.0
ceramic tile
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James R.
02/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: After extensive shopping around we decided to go with Marshall Carpet to carpet our living room, stairs and upstairs landing because we felt they had the best product at a reasonable price. We selected the smart strand product. We worked with Cindy and Ryan for the sale. They were excellent. Not pushy and worked within our budget and timeline. The installers, Jim and Tony were excellent. Very professional and completed the job timely and we couldn't be happier with the finished product. We will be using them to do our basement later this year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,440

edward W.
06/2014
5.0
flooring contractor
  + -1 more
Great
Description of Work: Installed floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Joseph B.
04/2013
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth E.
03/2013
5.0
carpet installation
  + -1 more
unknown
Description of Work: They were polite, professional and prompt if slightly more expensive than other whose estimates i got. When there was a snag in the carpet they came back and fixed it for no charge. They replaced the carpet on our screened porch.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Susan K.
02/2013
5.0
carpet installation, flooring contractor
  + 0 more
See above
Description of Work: I posted a review over the weekend of Feb 22, 2013, that raised some questions about my experience with Marshall Carpet One. My review was copied without my knowledge, edited to make it more negative, and posted on Yelp. I received a call from the owner of Marshall Carpet One on 2/24/2013, and we reviewed my experience, leading me to update the review and focus in on what made my experience a little less than optimal with this company. Based on this, I have revised my rating of this company, because I was so impressed with the owner's integrity and taking of responsibility for the company's service. We ordered carpeting for our basement. The quality was good, the measurement was very accurate, and the installers were absolutely excellent. What led to a less-than totally happy experience was my lack of chemistry with the salesman we had. He and I were probably not on the same wavelength, though he treated my husband and me with respect and was professional. The moral of my story is this: if your experience at Marshall Carpet One is not "knock your socks off" great, know that that this business is run by a local family totally committed to making your experience good. So let them know while it is happening, and they will make every effort to meet your needs. And secondly, watch what you post here that is negative. It could end up on Yelp, which really makes me mad. The point of Angie's List is to avoid exactly that kind of anonymous sniping that doesn't give anyone a fair shake.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

SAMUEL M.
02/2013
5.0
carpet installation, flooring contractor
  + 0 more
Great
Description of Work: Carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

HOWARD D.
03/2008
5.0
carpet installation
  + -1 more
unknown
Description of Work: Carpet in 4 bedrooms, hallway & stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,289

CATHERINE B.
10/2003
5.0
carpet installation
  + -1 more
unknown
Description of Work: REMOVED OLD CARPET AND INSTALLED 58 SQUARE YARDS OF NEW CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,654

CECILLE M.
07/2002
5.0
ceramic tile
  + -1 more
unknown
Description of Work: PUT DOWN TILE IN KITCHEN

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Esther Rose B.
02/2001
5.0
flooring contractor
  + -1 more
TILE INSTALLATION
Description of Work: HARDWOOD FLOORING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Contact information

1451 Som Center Rd, Mayfield Heights, OH 44124

marshallcarpet.com

Service hours

Sunday:
12:30 AM - 4:30 AM
Monday:
9:00 AM - 8:30 PM
Tuesday:
9:00 AM - 8:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 8:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation

FAQ

Marshall Carpet One is currently rated 4.8 overall out of 5.

Sunday: 12:30 AM - 4:30 AM

Monday: 9:00 AM - 8:30 PM

Tuesday: 9:00 AM - 8:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 8:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: 9:00 AM - 5:30 PM

Marshall Carpet One accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Marshall Carpet One offers free project estimates.
No, Marshall Carpet One does not offer eco-friendly accreditations.
No, Marshall Carpet One does not offer a senior discount.
No, Marshall Carpet One does not offer emergency services.
No, Marshall Carpet One does not offer warranties.
Marshall Carpet One offers the following services: Architects and building design, carpet, ceramic tile, flooring & hardwood flooring.
n/a

Contact information

1451 Som Center Rd, Mayfield Heights, OH 44124

marshallcarpet.com

Service hours

Sunday:
12:30 AM - 4:30 AM
Monday:
9:00 AM - 8:30 PM
Tuesday:
9:00 AM - 8:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 8:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:30 PM