Steve Jones Plumbing LLC

Showed up at the promised time. Performed the service in less than 45 minutes. We had a leak in the shut off valve to the toilet. He replaced the part with a recommended part that he carried on his truck. He told me it would be better than the part I had bought at Menards. He explained the difference and I understood and agreed with him. Courteous, professional, prompt. I would use them again.

They came out and checked the faucets for me and agreed that they needed to be replaced. They obtained the materials and remedied the problem in an acceptable time frame. Friendly and knowledgeable I would use them again.

Came when we needed them. Pleasant individual. Work has held up for 6 months so far.

The plumber repaired a leaky toilet at our house. He replaced a valve and a hose, then checked everything.

I worked with Todd from Steve Jones Plumbing and had a very good experience. He was responsive on the phone leading up to the appointment making sure he knew what I needed done and was also right on time for the appointment. He was very knowledgeable and professional and as a new homeowner, he educated me on a few small things throughout the work he did. I thought they were very reasonably priced and I would definitely call them again.

This is a great plumbing service. They gave us a specific time and arrived on time. They were respectful of our home. They did the job and made recommendations for improvements. They were the lowest bidder, but we chose them because they were so professional. The best surprise was that, when they completed the job, the final cost was less than what we expected. I will recommended them to family and friends. In fact,,I already have. And I will call them anytime I need a plumber.

Service guy was very professional and did exactly what he said he would do. He was very friendly and professional. Will call again when the need arises.

We recently bought a flip house (never doing that again) and we had a leak behind the toilet. The plumber quickly identified the problem and thoroughly explained the problem to me and the solution. He showed me that the toilet was old and improperly installed (thanks to the house flipper). He got me a deal on a new toilet and promptly had it installed that day. He kept his area clean, extremely polite, and communicated well. He was also on time to the appointment! I had them come back later that week to fix a drain in the bathtub and had the same wonderful service. I would recommend this plumbing service to anyone. They did a great job!

Arrived a little later than expected secondary to "telephone tag", but once on site job was quickly completed. Courteous and professional.

The scheduler got back to me quickly and Steve was here the next morning at the time promised. He was courteous, assessed the disposal to verify that the leak was not caused by a loose seal or other problem, then replaced it. He was finished in 30 minutes. The price was fair. I will recommend this company to others.

Service man was prompt, pleasant, and efficient. I had not originally planned to have the flush mechanism replaced, but when I pointed out that it seemed to have an issue, he immediately offered to replace it for me (after showing me what the problem was). The work was completed fairly quickly. I highly recommend their services.

We were pleased with the job he did. We explained what needed to be done and he surveyed the area and got right to work.. He told us there was some difficulty with the pipe fitting and he would have to cut some of the old pipe, but he got the job done and just charged us for the time we paid for and any over. I was very happy with their services and we recommend them to anyone who needed plumbing work done ..

They returned calls, easily scheduled and called at the time of appointment to let me know he would be 10 minutes late. He spent 30 minutes looking into the problem, then identified what needed fixed, but would need to get a part and come back another day. He offered to install new shower head and faucet that he had in the truck so it could be fixed same day if I wanted, but was clear up front that was a much more expensive option. He didn't charge me anything at the time and said the initial service charge would just be part of the final bill when it is fixed, which I thought was good. However, the day after I posted a concern about not getting any follow up, 3 weeks later, they called back to finish the job. They came out soon after and finished the job. I updated my review to include that they did come back.

They've always been reliable and done solid work. They have never tried to upsell us but have always been straightforward about necessary and unnecessary plumbing work. And, their rates are not excessive.

Purchased $79 Angie deal for plumbing services. I had them repair leaking toilet which entailed installing a new toilet and wax ring. I used the $79 deal toward the total cost. They were prompt, courteous and did a great job.

Quickly retuned call to schedule an appointment for next business day. While jobs took longer than anticipated, charged original quoted price. Few minor hiccups during process that were promptly fixed. Would definitely recommend highly and will use again.

Mark was very prompt, as a matter of fact a few minutes early. He fixed the problem in 30 min., left the area clean and was very professional. I would recommend this plumbing business and would call them again.

Great customer service from start (initial phone call/email) to finish. Cleaned up as they went, excellent response time and we felt like a priority. Would recommend and definitely use again. During the initial visit the rep gave good tips on how to take care of another issue and explained the 'how' and 'why' in a way that was easy to understand. Appreciated his willingness to provide additional info.

As stated above the work was excellent and the gentleman was very professional.

They came out, did the quote, and then came back out and did the work.

It went very well. I thought the main valve would need to be replaced but he said it didn't, only nut needed to be tightened. Another company might have replaced just to get the money. I felt company was very honest by doing this.

Fine. He wasn't here very long and found the problem with the leaky faucet right away. This was all covered under the $79.00 coupon we purchased from Angie's list.

I have used them several times over the past few years. They were able to fix a leak under our kitchen sink and fix a dripping faucet in about 30 minutes.

I called them on a Friday and they called me back same day and scheduled appointment for following Monday. Two plumbers did the job, they were very professional and courteous. I am very satisfied with the results and would use this company again.

very well. Todd arrived on time and ready for work. He got going right away as I had already shut off the water and drained the pipes from the basement sink. He explained what he thought needed to be done (which was what we had discussed on the phone). He had 3 high quality valves which were installed. He also put in the faucet without any issues. Great job all around!