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Steve Jones Plumbing LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

"Plumbing with Integrity" is our motto. Only God is perfect; we work with excellence and integrity. Our goal is to always do what is best for the homeowner - period!

Business highlights

17 years of trusted experience

Services we offer

Residential Water Heater Replacements, Sump Pumps, Toilet & Faucet Repair & Replacing, Back-Up Sumps, Gas Lines & Install Water Softeners

Services we don't offer

Outside Water Line Replacements & Repair

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9538 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 538 reviews

Shawn H.
12/2020
5.0
plumbing, drain cleaning
  + 0 more
Great communication, on time, and at the quoted price. Trustworthy and customer focused.
Description of Work: Clear and replace pipe from kitchen sink.
Rating CategoryRating out of 5
Yes, I recommend this pro

John D.
06/2020
5.0
plumbing, gas leak repair
  + 0 more
no problem, plumber forgot his credit card machine so he called later in the day and I gave him the card numbers.
Description of Work: replaced frost free faucet on back of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Leahn M.
04/2020
5.0
plumbing
  + -1 more
The plumber replaced the valve and upon restarting the water line found another issue and repaired that also.
Description of Work: change the valve to the dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah R.
03/2020
5.0
water heater repair, gas leak repair
  + 0 more
Response is always quick and repairmen are always friendly and knowledgeable. He tried to make some repairs hoping to save me the cost of replacing the water heater, but unfortunately, the problem was worse than he thought. My water heater was replaced right away! I have used Steve Jones Plumbing for past plumbing work and will continue to use them in the future.
Description of Work: Replacement of broken water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,180

Greg A.
01/2020
4.0
plumbing
  + -1 more
Work went smoothly with no problems. Cost was a bit high: work took 30 minutes with a cost of $230.00.
Description of Work: Install new garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Skip W.
11/2019
5.0
gas leak repair
  + -1 more
I can’t begin to say enough good things about Steve Jones plumbing. In the 4-5 appointments it took to detect the problem, run new lines, wait for Duke energy (who btw might be the most incompetent company I’ve ever dealt with), and come back out and finish the job; they were always on time, communicated greatly, were extremely professional and I would hire them again tomorrow. Todd and Dan were a pleasure to work with!
Description of Work: New gas lines run throughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Robert E.
08/2019
5.0
plumbing, water heater repair, home remodeling
  + 1 more
Outstanding service. Steve took on my New Bathroom addition in basement when 3 other plumbers turned the job down, (they said to much work) since our rough in was not correctly installed when the house was built his team Lead by Todd had to Jack Hammer the floor to correctly install all the roughed in plumbing. Big job, completed all the rough in work, passed inspection, since we are DIY they then returned when we installed the electric, drywall and flooring to finish up all fixtures and (replace water heater), which again passed inspection. They were always punctual and quality work outstanding, doing the little details, adjusting the bathroom vanity so it would fit snug to the wall like it should, Steve Jones Plumbing, is very fair in pricing, and he explained all pricing in details. Highly recommend this company. Thanks Steve.........and Todd.
Description of Work: Full Bathroom Addition install in Basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Benjamin S.
06/2019
5.0
plumbing, water heater repair
  + 0 more
Outstanding service. I’ve worked with Steve’s team on both small (replace faucet) and big jobs (replace water heater). They were always punctual and do quality work.
Description of Work: Install gas water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica H.
02/2019
5.0
plumbing
  + -1 more
It went well. Faucet is now installed and working.
Description of Work: Install New Faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

JEFF & MINETTE W.
02/2019
5.0
plumbing
  + -1 more
Installation was very professional and made me realize how poorly the previous installation had been executed. I have never had a regular plumbing contractor but I will work with this company in the future with no hesitation. I had full confidence that they were doing everything the right way and they were very clear about potential issues and involved me when needed to make sure they were meeting my needs with no surprises. Top notch.
Description of Work: Installation of new primary and backup sump pump system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah R.
09/2018
5.0
plumbing, wells
  + 0 more
I have had this company multiple times before and they are always pleasant, honest and efficient. They were even able to do the work for less than they originally thought because they didn't need to replace some parts that they found to be working fine. Todd is the best!
Description of Work: 1. Replace a leaking toilet with an ADA compliant toilet 2. Replace a faulty sump pump 3. Replace the pipe for a backflow unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Neil K.
07/2018
5.0
plumbing
  + -1 more
the faucet was replaced without a hitch. very professional and reasonably priced.
Description of Work: Replaced defective outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

john B.
07/2018
5.0
plumbing, gas leak repair
  + 0 more
We had the gas company turn on service to new house. The valve snapped off while turning on to the water heater. We contacted Steve Jones Plumbing to do the work instead of the Home Warranty suggested contractor since we had previous experience. The professional showed up on time and made the fixes. He also resolved a few questions I had about another plumbing question and suggested to repair when needed since it wasn't warranted at the time. Professional. Use and pay these guys. You get what you pay for.
Description of Work: Gas Valve repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Don S.
06/2018
5.0
plumbing, home remodeling
  + 0 more
Steve did a great job. Did a tub set and rough in work on a rehab. Moved pipes out of soffit area. Fir right into my timeline and was on time for 2 days worth of work. Would definitely work with them again.
Description of Work: Plumbing Rough in Tub Set

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Randall L.
06/2018
5.0
plumbing
  + -1 more
Very well. Arrive on time, performed the work completely with no follow- up issues. This is not the first time I have used their services. Always have been satisfied with their work. Will use them going in the future.
Description of Work: Repaired a leaking pipe in our dinning room ceiling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Randall L.
05/2018
5.0
plumbing
  + -1 more
Repair was completed without a hitch. Satisfied with the work performed.
Description of Work: Repaired a water in our dinning room ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen W.
05/2018
5.0
plumbing, water heater repair
  + 0 more
Perfect! They coordinated with the gas company, completed the job exactly as they quoted and described. They were prompt and explained everything as they went along. They listened to all my concerns going in and worked with me on everything. Awesome job!!
Description of Work: Installed gas lines Inside the house, connected it to a new meter, and replaced the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert E.
04/2018
5.0
plumbing, drain cleaning
  + 0 more
They are prompt, corteous, professional and knowledgeable. They handle permits and inspections very well.
Description of Work: I'm finishing my basement. They installed a toilet and a vanity with all below concrete work, water lines and vent lines. Also, they installed a drain pipe and a waste water line. They relocated 50 ft. natural gas line and installed outdoor spigot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jason L.
03/2018
5.0
plumbing
  + -1 more
The guys were in and out in less than 30 minutes. I had already identified that there was a leak coming from the upstairs bath; they figured out that it was coming from the shower riser, and quickly resolved the problem.
Description of Work: trace and repair leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Daniel M.
02/2018
5.0
drain cleaning
  + -1 more
It was easy to schedule the appointment with Todd. Jim arrived on time and efficiently completed outstanding work. I & my wife are very happy with the quality & pricing of all work that we've had performed by Steve Jones Plumbing.
Description of Work: Basement drain snaking & sump pump replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Albert M.
01/2018
5.0
plumbing
  + -1 more
Done quickly and effectively. Explained the problem and options, then completed in a timely manner.
Description of Work: Fixed broken toilet flange.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Pat S.
12/2017
3.0
plumbing
  + -1 more
Gas line work was ok other than he couldn't determine where the supply line should go for a Samsung gas stove. Finally I had to email him installation directions that I found online in 5 mins. More questionable was during his pre-job estimate visit while in the area of the water heater he said the Water heater was not installed to code. (Even though it was only 2 years old and installed by a company that probably installs 20 a day and passed the County Inspector). So for another $160 he could bring it up to code. Seemed a little fishy in that it passed inspection and we have had zero problems with it. Hmm....
Description of Work: Ran gas line to kitchen for new gas range coming. Brought already installed Water heater up to installation code

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

Dan W.
11/2017
5.0
plumbing
  + -1 more
went exactly how i thought a professional would do. Dan did a great job. would hire again just because of him
Description of Work: replace faucet, replace garbage disposal and install new dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

ROSE S.
10/2017
5.0
plumbing, wells
  + 0 more
All necessary evils; they were here 4 hours. Pricey but the work had to be done. Would recommend them to anyone needing a plumber.
Description of Work: Couple of sump pumps changed out, removed defunct water softener, capped off the lines for the water softener, replaced the lid for the sump pump which had been jerry-rigged previously. (it's supposed to be sealed and it wasn't) Too bad our home inspector did such a lousy job or some of these things could have been addressed 3 years ago when we purchased this home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Elaine W.
09/2017
5.0
plumbing
  + -1 more
Guys were very nice, did a great job at a reasonable price.
Description of Work: had the laundry plumbing outlet replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

913 Leslie Ct, Mason, OH 45040

stevejonesplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Natural Gas Lines

FAQ

Steve Jones Plumbing LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Steve Jones Plumbing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Steve Jones Plumbing LLC does not offer free project estimates.
Yes, Steve Jones Plumbing LLC offers eco-friendly accreditations.
No, Steve Jones Plumbing LLC does not offer a senior discount.
No, Steve Jones Plumbing LLC does not offer emergency services.
No, Steve Jones Plumbing LLC does not offer warranties.
Steve Jones Plumbing LLC offers the following services: Residential Water Heater Replacements, Sump Pumps, Toilet & Faucet Repair & Replacing, Back-Up Sumps, Gas Lines & Install Water Softeners
Outside Water Line Replacements & Repair

Contact information

913 Leslie Ct, Mason, OH 45040

stevejonesplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed