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Steve Jones Plumbing LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

"Plumbing with Integrity" is our motto. Only God is perfect; we work with excellence and integrity. Our goal is to always do what is best for the homeowner - period!

Business highlights

18 years of trusted experience

Services we offer

Residential Water Heater Replacements, Sump Pumps, Toilet & Faucet Repair & Replacing, Back-Up Sumps, Gas Lines & Install Water Softeners

Services we don't offer

Outside Water Line Replacements & Repair

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9538 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 376-400 of 538 reviews

Bernard B.
01/2020
5.0
plumbing
  + -1 more
Everything went very smoothly.
Description of Work: Replace toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Louis M.
10/2019
4.0
plumbing
  + -1 more
The work was done well.
Description of Work: repaired leaking toilet, constantly running toilet and broken sink drain

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry C.
07/2018
5.0
plumbing
  + -1 more
Excellent. On time and efficient.
Description of Work: Connecting a gas grill to the home gas line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Neil K.
12/2017
5.0
plumbing, drain cleaning
  + 0 more
Prompt and efficient service.
Description of Work: Repaired garbage disposal and fixed old P-Trap problem in kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christine M.
10/2017
5.0
plumbing
  + -1 more
Work was done to my satisfaction
Description of Work: He completed some work to fix multiple toilets in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark W.
09/2017
5.0
plumbing
  + -1 more
excellent honest
Description of Work: sump pump estimate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Genevieve S.
09/2017
5.0
plumbing
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

marjorie e F.
09/2017
5.0
plumbing
  + -1 more
It went great
Description of Work: Steve and team have done a handful of jobs for my house and rental houses. They really went out of their way to help me out of a permitting and plumbing jam that a previous owner had put me into. They have also completed major work in a fully renovated basement in my primary residence. Both required inspections and working with the permitting folks from 2 separate jurisdictions. Again the cost of the work performed was always well in line with any competitive bids I received for the same. They worked on my timeline and schedule, and would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert W.
07/2017
5.0
plumbing
  + -1 more
Both now work perfectly.
Description of Work: Replaced internal parts on two older commodes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barb H.
07/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Edward G.
06/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David L.
05/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

victor W.
04/2017
5.0
plumbing
  + -1 more
Job completed without incident...
Description of Work: Fix water drip

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don D.
03/2017
5.0
plumbing
  + -1 more
Went as well as I could expect
Description of Work: Installed new sink, disposer and faucet. Also, installed hose bib.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert G.
03/2017
5.0
plumbing
  + -1 more
smooth, very detailed work.
Description of Work: sump pump installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David L.
03/2017
5.0
plumbing, drain cleaning
  + 0 more
Fast and efficient
Description of Work: Unblocking a toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Robert F.
05/2010
5.0
plumbing
  + -1 more
We uncovered a leak under our kitchen sink around 4:30pm on the Saturday prior to Memorial Day. I called Steve Jones and left him a voice mail. He called me back within 15 minutes and explained that he was out of State on vacation but that his employee Todd could come on Monday (Memorial Day) to take care of it. I explained that we had several items to address and he said that it would be no problem to do them all at once. Todd arrived 20 minutes early and took are of all of the issues. He was very knowledgeable and courteous. I would highly recommend this company. They offered to work on a holiday at standard labor rates. Todd was very professional and a hard worker.
Description of Work: Fixed a leak under our kitchen sink. Replaced the outdoor water faucet. Replaced the water supply valve to our humidifier. Fixed different issues with our 3 toilets. Total of over 3 hours of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Matt G.
05/2010
5.0
plumbing
  + -1 more
He was available. There are emergencies in plumbing and if you do not take calls after hours or on weekend you are in the wrong line of work. He does take calls after hours and on weekends.
Description of Work: I had a problem with my hot water heater. Several plumbers didn’t answer. Steve Jones answered on a Saturday, came out on a Sunday to look at the project and came back on Monday to complete it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Dale B.
05/2010
5.0
plumbing
  + -1 more
The job went very smoothly. Steve went above and beyond great service. He answered his phone at 6 pm, personally-no voicemail, and was at the job site to assess the problem within 30 minutes. Came back the next day 30 minutes earlier than scheduled so my tenant would not be without hot water any longer than necessary. He took many precautions to decrease impact to the house, taking off shoes, putting down a plastic cover on the floor and removing all the bits and pieces when done. He even fixed the bi-fold doors of the closet so that they no longer stick. My tenant got a stack of business cards to refer him to others. Could not have been happier.
Description of Work: Removed leaking hot water heater and replaced with new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Response from Steve Jones Plumbing LLC
Thank you so much for your kind words, and thank you for placing your confidence in me and allowing me to work for you!

William B.
05/2010
5.0
plumbing
  + -1 more
Called after hours - he and an apprentice called back and arrived at 7:00PM - had all the materials and new valve in truck - a little over an hours worth of work - no damage to tile or shower wall. Valve cost was $80.00 -
Description of Work: Replaced a shower valve that could not be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Abigail T.
03/2010
5.0
plumbing
  + -1 more
He was very thorough. The fixtures that he repaired were quite old and corroded. He was very careful not to damage anything. He checked his work, and I was completely satisfied.
Description of Work: Repaired leaks in the shower and sink. He took apart my shower door and showed me how to fix it myself and where to get the parts. I'm reasonable sure that if he had had the required parts with him, he would have fixed the shower door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

David R.
03/2010
5.0
plumbing
  + -1 more
Water pipe coming from hot water heater started leaking slow. Simple repair, but I wanted to make sure it was done right. Steve replace section of pipe where joint was leaking and offered great advice about future plumbing projects / upgrades we have planned.
Description of Work: Water pipe repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Winfred B.
02/2010
5.0
plumbing
  + -1 more
Excellent work by Steve. He is fantastic. As long as Steve is in business I will NEVER EVER call another plumber. Steve Jones is MY plumber. He takes the time to explain what needs to be done,tells you how when and why, and then he does it. My other sub was so impressed with Steve, he recommends him to his clients. I have 3 more bathrooms that I plan to remodel, and Steve will handle the plumbing.
Description of Work: Rough in for basement bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

TOM B.
11/2009
5.0
plumbing
  + -1 more
First rate work. Quality parts. Very responsive. Extremely reasonable rates. This will be my plumber from now on.
Description of Work: Replaced main shut off valve; added drains and shut off valves to two other lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

MATT S.
06/2009
5.0
plumbing
  + -1 more
He was a great plumber and extremely inexpensive. He was always on time and I completely trust him. It was a wonderful experience working with him.
Description of Work: He redid the plumbing work in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

913 Leslie Ct, Mason, OH 45040

stevejonesplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Natural Gas Lines

FAQ

Steve Jones Plumbing LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Steve Jones Plumbing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Steve Jones Plumbing LLC does not offer free project estimates.
Yes, Steve Jones Plumbing LLC offers eco-friendly accreditations.
No, Steve Jones Plumbing LLC does not offer a senior discount.
No, Steve Jones Plumbing LLC does not offer emergency services.
No, Steve Jones Plumbing LLC does not offer warranties.
Steve Jones Plumbing LLC offers the following services: Residential Water Heater Replacements, Sump Pumps, Toilet & Faucet Repair & Replacing, Back-Up Sumps, Gas Lines & Install Water Softeners
Outside Water Line Replacements & Repair

Contact information

913 Leslie Ct, Mason, OH 45040

stevejonesplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed