K Guard Leaf Free Gutter Systems

Cost was no where near their sales dollar per lineal foot advertisement. Work was generally good except for two downspout errors that dropped them to a C rating. The installer used poor judgement on the visual appearance and had to redo the downspouts. They worked in my stone driveway and left a small amount of screws on the ground, I had to clean them up to avoid a tire puncture. They did do a general cleanup of the debris but just not enough. I think other products on the market would be equal at less cost.

The install went great. The employees were professional and did a great job with the install.

Received estimate a year before going ahead w/ work. Honored estimate two visits-one from electrician and second from person who installed cables.

From setting the first appt through install was seamless.

Estimate scheduling & work performed in a timely & professional manner.

Had hired them in past to put gutters on house.

Everything went as I expected. Did a very good job. Looks good, and results are good. I had flooding from gutter over flow.

Good salesman and installers. No surprise.

Excellent work. Easy to deal with. Would hire again.

When I contracted with them, John Caruso explained to me the gutter system he recommended for my home. It was a leaf-free gutter system, which was superior and more expensive than a regular gutter system. He told me they were 6 inches and never explained the dimensions of my home. Upon his recommendation, I agreed to the system he recommended and signed a contract. Upon installation, I discovered that the fascia on my home doesn't accommodate the gutters and I did not realize that until half of the gutters were already in place. There was a lot of overhang, around 2 inches of it in the front and about 3/4 inches overhang in the back. Whenever I would open the back door, it would scrape the bottom of the gutters because they were hanging too low. My fascia was only about 4-5 inches and this system clearly did not fit my home. I told him that we can't go with that system because it looked horrible. He told me that he could replace some of the areas that were really sticking out with regular gutters. I told him that I wanted a complete system and don't want to have mismatched gutters. He told me that I could go with the regular gutter system and that he would call me with a quote. He called me and quoted the system at $2300, but since prices have "gone up", I would have to pay the cost of labor and materials at the rate of the leaf-free, more expensive system, which brought the price to $2600. I don't feel that I should have to pay a higher cost for a lesser product, when he was the one who was negligent in explaining to me that the gutters were too large for the dimensions of my home. I am a new homeowner and wasn't familiar with the dimensions of my home and trusted his recommendation of the leaf-free gutter system. I feel like I was taken advantage of.

Great - roof has kept corner of house dry plus the put in 2 skylights. This was several years ago - not sure why Angie's List is asking for a review now!

They used a far superior products when replacing my gutters and downspouts. They did the service very professionally and quickly. They did some extra aluminum work at no extra charge. When they had to replace a board that was not in the plan of the service, they did so with out charge. They were friendly, finished the service a day ahead of schedule, and cleaned up well.

The company sent a salesperson in a short time. He knew-the product well. Installation was 3 weeks later. Installer were excellent and cleaned-up. Beautifully.

After interviewing half a dozen gutter companies over the last few years, I chose KGuard. I had made it very clear to the salesman that I wanted to be called on my cell phone when the job was going to be done. This did not happen. When I arrived home there was a message on my answering stating when they would be at my house, which was after I had left for work. I arrived home to find pieces of metal, some with nails in them, and sheet metal screws all over the driveway and front lawn. I am still finding screws in the bushes. I found the trash from lunch in the driveway and trash which the workmen should have taken away leaning on the garage door. I was assured by the salesman that I needed to have my 4" downspouts replaced with new 4": downspouts to receive the warranty. The downspouts I got were 3". I was told that a hose would be run down the storm sewer pipes to make certain that they were flowing. This was clearly not done. Per City code the downspouts are to be cemented in. This was not done. The electric lines were torn off the back of my house and not put back. Somehow the installers managed to disconnect my invisible fence. I have two dogs. What would they do if one of the dogs had stepped on a piece of metal, a nail, or a screw and cut his foot? What would they do if one of the dogs had gotten out into traffic and been hit by a car or worse, killed? I have do idea if I received the correct gutters or not. For various physical reasons, I am unable to climb a ladder to check. I can promise you that I will never recommend this company to anyone. UPDATE 10/26/2016: I have the originally proposal, which I never signed. Now they've sent me a copy of the form with my signature forged.

The sales person was very professional and honest. The service team reschedule me twice which was very inconvenient. Should have provided something in return.

They did an excellent job, excellent workmanship and plus through Angie’s List I got a $300 discount. It even makes the appearance of my home look better. I am very happy and had a good experience with all of the employees even the receptionist. I even went and paid them in person so I could tell them how happy I was and great of a job it was.

The installers arrived on time and worked efficiently. They answered any questions I had. A few weeks after installation I was wakened from sleep by the hard rain beating on their gutter downspout. I called and the first customer – service rep was unsympathetic . A few days later a manager called & had them install a muffler now large ice cycles hang from my gutters where they did not before.

I was very impressed with the quality and workmanship of K Guard. I called several roofing companies that either wanted a deposit just to come do an inspection or provide me with a quote for simply doing band aid type fixes (Jelek Roofing). These other companies were so unprofessional and simply wanted my money without fundamentally fixing my problem. This was not the case with K Guard. I worked with Mike and he came by to do the inspection and spelled out for me all that needed to be done to my roof. A few years ago we hired the Amish to do a new roof. These Amish did not do a good job and I had leaks in my roof. If you are looking for a company to do the right thing and to treat customers with respect, hire K Guard. Everyone in the office, the team who did the work, and Mike were all professional, knowledgeable, and expressed sincere interest to solve my problem and treat me well. I am very happy.

very good, observed a section of my home that had a excellent gutter system and didn't need serviced, didn't try charging more for anything, thought that was very nice, as I am a senior citizen on a limited income, I appreciate that, the 1st rain I had leaks, they came out 5 different times, sealed everything and it works perfectly now, anything that wasn't perfect they fixed it, did a very fine job

Workers arrived promptly and kept me informed throughout the entire process. Gutters have been clog free and were definitely worth the money.

Everyone was on time, completed the job and left it rained that day, and they worked anyway to complete the work.

John, the sales rep - was not the best & honest sales rep overall to deal with - install was ok. Team of guys were hard workers & gutters look great. Ended up with a few concerns, currently working out with Mgr. & company.

I was surprised that the cost advertised per foot was not only per foot of gutter but also per foot of downspouts. If your downspout was less than 10 foot, you were charged 10 foot per drop. In my house, that would add $180 per downspout over the cost of the gutters. I thought their advertising of $$$ per foot was misleading and should say $$$$ per foot of gutter and $$$ per foot of downspouts at a min. of 10 foot per downspout.

In short, not good. The gutters themselves are great and work as expected. However, the installation experience was one of the worst for such a quick project. I would encourage others to check your drip edge after installation as I was told that our experience was "similar" to others. I posted a few pictures so you get an idea of how it looked after the install. The installation took place in one day. I returned home from work and the gutters looked great from eye level. I jumped on a ladder to check the install and was surprised at the state of the drip edge. Each connected piece of drip edge was pulled back and heavily damaged. I assumed the company would be back the next day to fix it. Instead, we were sent the bill. When I asked about the drip edge, I was told that this happens "all the time" and does not compromise the roof or the gutters. I had a few contractors come out for quotes and everyone strongly recommended to fix the drip edge due to potential ice dams and carpenter bees (we have a log home). Eventually, K Guard quoted a repair price. When I pushed back on paying for this on my end, they responded quickly and patched the areas with drip edge extensions on their dime. The drip edge still looks terrible but at least it will survive the winter and protect the wood. I'll look into replacing the drip edge on my own next summer. I'm glad to hear others had better experiences and maybe this was a one off. I'd still advise folks to check their drip edge after any install. I'm also thankful that they attempted to address the problem once I argued enough. I'm greatly disappointed as I was expecting excellent service and limited hassle from a company with such a strong reputation. Another word of caution, I was told that they do not negotiate prices or have coupons. I ran with what they told me. Sure enough, I found a $300 coupon in last week's local mailings. Again, maybe a one time bad sale's person. However, it was a bad experience all around.

Overall, perfect. From the sales representative to the completion. Installation crew was very professional and their office coordinated the job with painting contractor as requested. No surprises! A great job!