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Integrity Carpet & Upholstery Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

I perform all cleanings and estimates. Honesty and great results at a fair price is my goal. Please text 513-383-5293 for immediate response, and all other calls will be returned between scheduled appointments. All sevices are unconditionally guaranteed. Services offered include: area rug cleaning, wall to wall carpet cleaning, tile and grout cleaning, furniture and upholstery cleaning, water extraction.

Business highlights

28 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential and commercial carpet, furniture, tile, grout and concrete cleaning, odor treatments, water extraction & structural drying.

Services we don't offer

Floor waxing, polishing & reupholstering.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0472 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 426-450 of 472 reviews

Joellen V.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned three rooms of carpet heavily soiled with pet stains. It looked beautiful after he was finished. I am very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Charlotte R.
12/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: He cam right on time; I had paid for the couch to be done only. When he finished it and looked so great I had him do 2 wing back chairs and side overstuffed chair. Did a beautiful job! Only charged me $52 for all three pieces. He was a true gentleman; very nice. I certainly will use him anytime I need help. he also does carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Richard C.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The service was excellent - The provider performs the services himself, he is prompt, thorough, professional, and reasonable. Will definitely use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon M.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very well done. Beautiful, clean carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gary B.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

James W.
11/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
Did a great job.
Description of Work: Cleaned bathroom floors and shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Patrick M.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great! I will use Integrity again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Marc B.
09/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Vicki E.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning. I had more than we originally discussed. He offered me a special coupon rate and was very fair. He worked hard up get up deep stains. He is excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Toby R.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned 4 rooms of carpet arrived on time took 1 1/2 hrs. pleased with the results. I have a German Shepherd and James was able to clean all stains. |I would recommend him. I will also use him again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Colleen P.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: He was very friendly, polite, and was thorough in cleaning the carpets. They look like new and did not mat down. Would definitely use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Lisa S.
08/2014
4.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Steam cleaned couch and carpet. Took 45 minutes to clean couch, did a great job. Took 10 mins to clean carpet, left carpet soaking wet, took 36 hrs to fully dry. When carpet dried, there were large stain spots left where the water had pooled.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

brian B.
07/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: cleaned carpets and furniture...i think he is about 10%-15% more than i would have paid someone else. However, I will gladly pay that premium again. Total pro! Excellent service and no nickel and diming me for every little thing. Please use them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stephanie S.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: This is the second time I have hired Integrity Carpet and both times James has been very professional, prompt to follow-up and confirm my appointment, very thorough in carpet cleaning and very friendly. I highly recommend him over the other bigger carpet cleaning companies in the area for all the reasons noted above in addition to being extremely reliable and punctual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

DOROTHY D.
07/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Integrity aims to please!! I called on Tues for an apt right away while I was off work. James Mattox (the owner) called me back soon after. He explained he usually books up 2-3 wks ahead but he had just gotten a cancellation and was able to meet my timing for that Thurs. The apt was for between 10-12 and he called to let me know the earlier apt was overly soiled and he would be there between 11:30-12:00 if that was ok. He came right at noon. He was extremely thorough the entire job and finished by 2:45 (unlike others I've had where it feels like they are rushed to get done and out). I showed him where the carpet spots were, he asked what I would like moved and cleaned and then went to work. I had my living/dining area, hallway, stairs and master bedroom carpets steam cleaned (by truck mounted hot water extraction method - allowing most of the water and cleaning detergents to be removed and carpets dry sooner :) as well as steam clean the recliner all for $228 which was very reasonable. I have cream color berber carpet (looks brigher now) throughout and they were mostly dry by late the same night. The recliner looks wonderful and was an add-on once he got here (I asked if he would have time to fit that in). I pretty much had him leave the bigger furniture in place (except for the recliner and another large chair) but he would have moved whatever I asked to clean underneath if I desired (slightly higher in price for that). Foam blocks or plastic tabs were slipped under the furniture to prevent wood or rust transfer onto carpets as expected. I also like that he has Sat or Sun hrs, extended weekday hrs, offers a 10% senior discount, accepts either check or credit, is bonded and insured, offers unconditional moneyback guarantee and wears shoe cover booties once carpet is cleaned to settle the bill. He's a personable, nice guy and does all the work himself - who is going to care more about your service than the owner right? Add me to the list of satisfied reviewers. 100% A reviews - do the research and you'll likely agree he is the best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

Larry G.
06/2014
5.0
carpet cleaners
  + -1 more
It went very well.
Description of Work: Cleaned several rooms of carpeting in our condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

THERESA H.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpets cleaned including stairs. Also removed a stubborn stain on Berber in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

JASON N.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Integrity carpets cleaned all of the carpeting in our home which was in dire need of a good cleaning. They were incredibly professional and friendly to my wife and kids who were home at the time. The work was well done and they also took every precaution to protect our personal belongings - and there was no damage to any of our personal things. He took the time to explain things about the process and what to expect, which is always appreciated!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Nicki T.
05/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
unknown
Description of Work: Owner did a great job with the carpet he had to work with. Personable, competent, and very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Kim M.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned the carpet & removed spots. I thought the spots would never be removed. He called & ask if he could come early, he was punctional, professional, & very thorough.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

adam W.
04/2014
5.0
carpet cleaners
  + -1 more
He did a great job.
Description of Work: He showed up on time, and did a great job of cleaning the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vicki B.
03/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Jim cleaned several areas of carpeting, as well as upholstery and rugs. Great job, very pleasant. He always gets an understanding of what I want, and what the cost will be, before he begins. Doesn't leave everything too wet, either.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

SHELLY G.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Penny F.
01/2014
5.0
upholstery cleaning
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHERYL S.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

Contact information

9027 Columbia Rd, Loveland, OH 45140


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Water & Smoke Damage

FAQ

Integrity Carpet & Upholstery Cleaning is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Integrity Carpet & Upholstery Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Integrity Carpet & Upholstery Cleaning offers free project estimates.
No, Integrity Carpet & Upholstery Cleaning does not offer eco-friendly accreditations.
Yes, Integrity Carpet & Upholstery Cleaning offers a 10% senior discount.
Yes, Integrity Carpet & Upholstery Cleaning offers emergency services.
Yes, Integrity Carpet & Upholstery Cleaning offers warranties.
Integrity Carpet & Upholstery Cleaning offers the following services: Residential and commercial carpet, furniture, tile, grout and concrete cleaning, odor treatments, water extraction & structural drying.
Floor waxing, polishing & reupholstering.

Contact information

9027 Columbia Rd, Loveland, OH 45140


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day