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Integrity Carpet & Upholstery Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

I perform all cleanings and estimates. Honesty and great results at a fair price is my goal. Please text 513-383-5293 for immediate response, and all other calls will be returned between scheduled appointments. All sevices are unconditionally guaranteed. Services offered include: area rug cleaning, wall to wall carpet cleaning, tile and grout cleaning, furniture and upholstery cleaning, water extraction.

Business highlights

27 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential and commercial carpet, furniture, tile, grout and concrete cleaning, odor treatments, water extraction & structural drying.

Services we don't offer

Floor waxing, polishing & reupholstering.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0472 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 472 reviews

juan L.
01/2024
5.0
carpet cleaners
  + -1 more
James cleaned my carpets in 2016. This time I called again for my whole house carpet cleaning. Surprisingly, he hasn't increased the price from 8 year sago. Just like last time, he did an exceptional job. He arrived on time, moved my furniture, vacuumed the carpets, removed all the statins. My whole house looks like new again. Highly recommend his service.
Description of Work: Carpet cleaning (6 rooms, 1 hallway, 1 stairs, 1 area rug)
Rating CategoryRating out of 5
Yes, I recommend this pro
$340

Deena S.
07/2023
5.0
carpet cleaners
  + -1 more
I've had my carpets cleaned many, many times over the years and would have to say the best customer service and cleaning I've ever had came from James at Integrity Carpet & Upholstery Cleaning. James goes above and beyond in his cleaning and doesn't try to upcharge with unneeded deodorizers and services that you do not need. Highly recommend you give him a try!
Description of Work: Heavy pet stained carpet clearning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

LaShawn A.
10/2021
5.0
carpet cleaners
  + -1 more
Exceptional Work. James was very knowledgeable and very experienced. Thank you again for your professionalism.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Susan D.
09/2021
5.0
carpet cleaners
  + -1 more
James (the owner) takes great pride in his work and it really shows! My carpets have never been this clean and I get them cleaned every 6 months. I use to have a big, national chain clean my carpets but I got sick and tired for being uncharged to get them cleaned. The large national chain advertises 5 rooms cleaned for $105 but what they don't tell you is that if you have a stain you have to pay an additional fee, to deodorize the carpet another fee AND it's charge per room! Love that integrity charges one price to do it right. I saved at least $130 on having my carpets cleaned by Integrity and James did a much better job than any previous carpet cleaner. Thank you James!
Description of Work: 6 areas had carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Ann B.
05/2021
5.0
carpet cleaners, upholstery cleaning
  + 0 more
My furniture looks brand new after James cleaned it! He is courteous, punctual and very knowledgeable. I HIGHLY recommend Integrity Carpet & Upholstery Cleaning.
Description of Work: Cleaned couch, 2 chairs, 2 ottomans

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Steve M.
03/2021
5.0
carpet cleaners
  + -1 more
James at Integrity has done an excellent job each time we have hired him. He is a hard worker and stays focused on the task at hand. Our entire family has used his services for carpet cleaning and he is one of the best at what he does. He can be trusted to show up on time and complete excellent carpet cleaning.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane G.
01/2021
5.0
carpet cleaners
  + -1 more
Wonderful experience! We highly recommend Integrity Cleaning and will definitely be using this carpet cleaning service again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl P.
12/2020
5.0
carpet cleaners
  + -1 more
James was so professional he came in explained what he was going to do brought his equipment in and got to work. He lowered our original quote because the sofa and ottoman were not as big as they appeared in the picture. He did a wonderful job and brought our sofa back to life. Would hire him again in a heartbeat highly recommended!
Description of Work: Upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah D.
10/2020
5.0
carpet cleaners
  + -1 more
James is very friendly. He explained everything he was going to do up front. My carpets look great.
Description of Work: All carpet cleaning throughout my house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES S.
10/2020
5.0
carpet cleaners
  + -1 more
We had a great experience with Integrity. James was easy to contact and schedule with and he was very clear on the process and cost. He was on time and finished the work quickly while doing an amazing job. He was very pleasant to have in the house and we were very pleased with the whole experience.
Description of Work: All of our carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Amanda P.
09/2020
5.0
carpet cleaners
  + -1 more
James did an amazing job! He was so friendly, easy to work with and he worked **** ** the carpets and they look really great.
Description of Work: 5 spaces cleaned, including some with pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Anna L.
09/2020
5.0
carpet cleaners
  + -1 more
He was very friendly, prompt, and professional. It is great to have the odors gone from our home, and his work has eliminated ongoing dog marking
Description of Work: Carpets cleaned after lots of dog and kid traffic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

karen L.
09/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
james is the best...arrived on time and did a fantastic job
Description of Work: carpet cleaning & upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Derrick B.
09/2020
5.0
carpet cleaners
  + -1 more
I’m so impressed with James and the work he done. It’s a true indication of his professionalism. He’s a true and honest person that provides outstanding, I repeat, “Outstanding” service. James (Integrity Carpet & Upholstery Cleaning) is a must have if you need this type of service. Extremely Reasonable pricing. I will be using/calling James in the future.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Francine R.
08/2020
5.0
carpet cleaners
  + -1 more
Excellent job cleaning my carpets! Extremely thorough. James is fantastic. Exceptional customer service. I have never had such a positive experience with a carpet cleaning company. Highly recommend. Thank you James!
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
08/2020
5.0
carpet cleaners
  + -1 more
James was fantastic, as he was punctual and friendly while performing great service. The carpets turned out great, and he educated me about the process while also being mindful of my time. I will definitely hire James again if I need carpets cleaned!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

cristi B.
07/2020
5.0
carpet cleaners
  + -1 more
SEEING IS BELIEVING!!!! James at INTEGRITY CARPET & UPHOLSTERY CLEANING was AMAZING! I would have NEVER imagined that James could make my very light cream-colored carpet look like new again! I can say I have never enjoyed such impeccable service and I’ve used numerous carpet cleaning companies over the years. His attention to detail was unprecedented. James at Integrity was the perfect match for someone who’s as particular as I am and very reasonable prices were the icing on the cake. Bottom line: LOOK NO FURTHER! He’s got my loyalty for life!
Description of Work: Very light carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peggy F.
07/2020
5.0
carpet cleaners
  + -1 more
My carpets were exceeding dirty from my dog, two cats and two adults dragging dirt in from outside. I had not had them cleaned in several years, but James was able to get them looking new again. He is very professional and works quickly. He was actually earlier than expected which was nice. He is a very pleasant, personable man who works very hard to do a good job.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184.75

Victoria W.
07/2020
5.0
carpet cleaners
  + -1 more
James did an amazing job of cleaning my carpets, four area rugs, and a carpeted staircase. He was exactly on time, pleasant, and very professional, hardworking, and careful with moving furniture and plants that were in the way. The price was very reasonable. I couldn't be more pleased and recommend him highly.
Description of Work: Carpet cleaning, area rug cleaning, staircase carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Gary H.
06/2020
5.0
carpet cleaners
  + -1 more
James is professional did a great job. Stands behind his work. Friendly.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Richard F.
06/2020
5.0
carpet cleaners
  + -1 more
Very professional, thorough, and courteous. Would hire again.
Description of Work: Upholstery Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Tom G.
05/2020
5.0
upholstery cleaning, floor cleaning
  + 0 more
Very professional and timely manner. I will recommend this company anyone is looking for. Quality work
Description of Work: Clean chairs and shampoo carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MISSY W.
05/2020
5.0
carpet cleaners
  + -1 more
James done a fantastic job! We have a old dog who made more than one mess in 2 different spots and now you can't even tell we have dogs! We will definitely use him again and highly recommend him 👍
Description of Work: Catpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lisa M.
05/2020
5.0
carpet cleaners
  + -1 more
I would recommend this company! He does an excellent job and takes his time to get the stains out! This was the first time my carpet was cleaned after having it installed 5 years ago,I had a lot of spills from my husband and grandkids and I thought some would not come out,but he gave each area I showed him special treatment and my carpet look new again!! And it spelled wonderful!
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill T.
04/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
GREAT! We were very pleased with the service and attention we received. We first had a very detailed quote and opinion on the cleaning of an older couch and love seat. Now, following the cleaning, everything looks terrific! Stains we did NOT think would come out look great. We are very impressed. We highly recommend and would use them again.
Description of Work: Carpets and an older couch/loveseat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Contact information

9027 Columbia Rd, Loveland, OH 45140


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Water & Smoke Damage

FAQ

Integrity Carpet & Upholstery Cleaning is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Integrity Carpet & Upholstery Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Integrity Carpet & Upholstery Cleaning offers free project estimates.
No, Integrity Carpet & Upholstery Cleaning does not offer eco-friendly accreditations.
Yes, Integrity Carpet & Upholstery Cleaning offers a 10% senior discount.
Yes, Integrity Carpet & Upholstery Cleaning offers emergency services.
Yes, Integrity Carpet & Upholstery Cleaning offers warranties.
Integrity Carpet & Upholstery Cleaning offers the following services: Residential and commercial carpet, furniture, tile, grout and concrete cleaning, odor treatments, water extraction & structural drying.
Floor waxing, polishing & reupholstering.

Contact information

9027 Columbia Rd, Loveland, OH 45140


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day