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Integrity Carpet & Upholstery Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

I perform all cleanings and estimates. Honesty and great results at a fair price is my goal. Please text 513-383-5293 for immediate response, and all other calls will be returned between scheduled appointments. All sevices are unconditionally guaranteed. Services offered include: area rug cleaning, wall to wall carpet cleaning, tile and grout cleaning, furniture and upholstery cleaning, water extraction.

Business highlights

28 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential and commercial carpet, furniture, tile, grout and concrete cleaning, odor treatments, water extraction & structural drying.

Services we don't offer

Floor waxing, polishing & reupholstering.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0472 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 276-300 of 472 reviews

TERRY S.
07/2011
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Had thought we would have to replace an old off white chair because of the deep dirt. Got an idea and had Integrity cleaning come over, which he did very promptly...and the result was really amazing. He also cleaned a rug for us. He was prompt, enjoyable to talk with, saved us from buying another chair. We already have him scheduled for another job.
Description of Work: He cleaned a lazy boy chair and a rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Jason L.
07/2011
5.0
carpet cleaners
  + -1 more
Very professional. On time and courteous. Explained ahead of time what would be done and what could be accomplished with the carpet cleaning. Did not charge double for a larger room and gave an estimate prior to starting the service. Would definitely use this company again.
Description of Work: Carpet cleaning for entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272

Natalie M.
05/2011
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
James was Awesome! He was extremely professional, arrived on time and finished on time. The price was what he told me up front and didn't try to up sell me on anything. He did a WONDERFUL job and I will ALWAYS use him from now on. If I could give an A++ rating I would. Use him, you won't be disappointed!
Description of Work: Cleaned sofa, loveseat, oversized chair and two area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

COLLEEN K.
05/2011
5.0
carpet cleaners
  + -1 more
Integrity cleaning did a great job! I wanted to get the carpets cleaned as soon as possible. James was very responsive. He was punctual, professional, and extremely detail oriented when cleaning the carpets. They look great! The price was also very good. I can honestly say that in the 10 years I've had my house, this was the best overall carpet cleaning experience I've had.
Description of Work: I had two rooms and a staircase cleaned. Steam cleaning, and the equipment Integrity used was much more effective for a house than that which other carpet cleaners have used.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

Peter H.
04/2011
5.0
carpet cleaners, ceramic tile
  + 0 more
It went great. James was very friendly and professional. He explained what he does, why he does it that way and was upfront with his pricing. He owns the business and takes pride in doing a good job, and standing behind (or on top of) his work. He was generous in his consideration of how many rooms to count at the reasonable rate of $29 per room (in my favor). I was happy with the deal. I was removing old caulk from the upstairs shower, and thought to ask if he would clean the tile floor. I asked what it would cost, he threw it in for no added charge! He gave me a very reasonable deal overall and did an excellent job. I will be hiring him again to clean the carpets at my old house.
Description of Work: James cleaned 11 rooms of carpet in my newly acquired 10 year old, and currently vacant house. He also cleaned the tile floor in my master bathroom's shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$328

MARVIETTE J.
04/2011
5.0
carpet cleaners
  + -1 more
He is awesome! I highly recommend him.
Description of Work: I have used Integrity several times over the years and I have always been pleased. I moved out of my townhouse and need the carpets cleaned--3 floors - two bedrooms, living, dining, steps and lower level. There was no furniture in the house. There was a stain in the master bedroom that he removed. The carpet looked great. Took him about 2 hours. He is responsive and he was able to fit me in right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Alan and Margie U.
04/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He is great! The carpets are who knows how old (they were there when we bought the house eight years ago). Dogs had peed, pooped and vomited on it not to mention traffic from shoes. The carpets look virtually brand new! He is a wizard at carpet cleaning.
Description of Work: James cleaned all the carpets in our 3,000 square foot house plus he cleaned the upholstery on an expensive sofa (that someone had vomited on).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Nancy E.
04/2011
5.0
carpet cleaners
  + -1 more
He is extremely upfront about the pricing. He told me what I was going to pay for before he got started. He did not try to up-sell me. He was flexible. I had to reschedule him. He was prompt in returning phone calls.
Description of Work: He cleaned all the carpets in our house to get the home ready for sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kathy F.
03/2011
5.0
carpet cleaners
  + -1 more
We contacted Integrity and asked for an estimate. We were satisfied with the quote and made an appointment. James arrived on time and began work after discussing what we wanted moved or left in place. He was friendly and professional and told us if we weren't happy with the results he when the carpets were dry he would return and make any adjustments we needed. The work was excellent. We are very happy with the results and will definitely hire this company again.
Description of Work: Living Room, 2 bedrooms, and hall carpets were cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David A.
03/2011
5.0
carpet cleaners
  + -1 more
He is always punctual and does a great job. He is always mindful if my children are home in watching them stepping from the carpet to the tile which will be slippery. Have used him many times to clean the carpets in my home, will continue to use him. Highly recommend.
Description of Work: Cleaned carpets in all main living areas and traffic areas in bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Karin D.
03/2011
5.0
carpet cleaners
  + -1 more
Very professional and did a great job!
Description of Work: Carpets cleaned in entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Jeffrey P.
02/2011
5.0
carpet cleaners
  + -1 more
James, arrived on time and asked about the areas to be cleaned. He explained his process of cleaning the carpets. He did the work himself, moving furniture when needed and placed protective coverings on the legs and bottoms of furniture. He told us we would not recognize our floors when they were finished. He was right. The floors looked fantastic. The only evidence to show he had been there were the clean carpets and the protective furniture coverings. We were very impressed.
Description of Work: Integrity was recommended to us by a friend. James, was prompt, professional, and very knowledgeable. We had two bedrooms, one hallway, an area rug, and a carpeted kitchen cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133.13

JILL E.
02/2011
5.0
carpet cleaners
  + -1 more
A very positive experience, and it always is. I have used him for at least three years and maybe longer. I wanted to specifically give him a good recommendation, he is wonderful. He is a one person carpet cleaning company.
Description of Work: He cleaned the carpet in two bedrooms and two area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Carol W.
01/2011
5.0
carpet cleaners
  + -1 more
I chose this carpet cleaning company from the great reviews on Angies List and was not disappointed at all. We were closing on a different house and I was hoping to get the carpets cleaned before we moved in. I called James Mattox at Integrity, rather last minute, and he was able to schedule me due to a cancellation. After scheduling the only time he had available that worked perfectly with our schedule, a delay in getting into the house arose. I was fearful that I wouldn't be able to get the carpets cleaned before our move. I called Mr. Mattox and told him the situation and he said he would make it work. James said to call him as soon as I got the key for the house. I called him just as he instructed. He came out, even though it was a later time than originally scheduled, cleaned the carpets beautifully, and was so nice and so professional. I understood why he gets wonderful reviews! I would highly recommend!
Description of Work: We were moving to a new house and wanted to have the carpets cleaned before we moved all of our furnishings into the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Mathew J.
11/2010
5.0
carpet cleaners
  + -1 more
Showed up on time, was quick but diligent about getting the job done right. Moved all furniture (some very heavy) and protected the carpet/furniture when he placed back in original spots. I couldn't have been more impressed with his professionalism and results. I would (already have) recommend him without reservation.
Description of Work: Cleaned a very, very large "great" room, office, stair case to upper level, and spot cleaning on stairs to lower level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124.16

Marc G.
11/2010
5.0
carpet cleaners
  + -1 more
Excellent job. Arrived on time. Great job on the carpets. I will use in the future.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

THERESA H.
10/2010
5.0
carpet cleaners
  + -1 more
I discovered a red stain on my patterned berber carpet that measured about 2 ft long. It was possibly red Gatorade or Kool-Aid and was dry. I contacted James who returned my call promptly to set up an appt. Was able to set up the appt a week later. James arrived ontime and got right to work. He was able to get the red stain out in it's entirety and continued on cleaning 2 large family rooms, dining room, living room, office and two sets of stairs. I will definitely use Integrity in the future.
Description of Work: Stain Removal and Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

JANET C.
09/2010
5.0
carpet cleaners
  + -1 more
During my initial phone call James quoted his price per room and we set a date and time window of 11:00 a.m. to 1:00 p.m. He called me just before 11:00 a.m. on that date and told me that he would arrive in about 45 minutes to an hour, which he did. He confirmed the price and got my OK on it and then cleaned the carpets. He did a wonderful job and was both professional and personable. I will definitely use his services again.
Description of Work: Moved furniture I could not move. Eliminated spots on carpet. Cleaned carpet in living room, dining area, hall, bedroom and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133.75

Linda N.
08/2010
5.0
carpet cleaners
  + -1 more
James was fabulous. This was an investment house that I was pressed to get done for a tenant move in. James was so cooperative. I could not be at the house but both my son and the contractor I had there doing work were very impressed. He kept in close touch by phone and went above and beyond what was expected.
Description of Work: Cleaning the carpet after a sloppy tenant moved out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Susan C.
08/2010
5.0
carpet cleaners
  + -1 more
This is the second time I've used Integrity. The service is fabulous and our carpets have never looked better. I had to reschedule two times, and he was consistently patient and responsive. He gave me a two hour window; then called ahead to let me know more specifically when he'd be coming. He takes the time to do good work and to get the carpets as dry as possible before leaving. Really, I couldn't be happier.
Description of Work: Carpet cleaning in two large rooms and two sets of stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

MARVIETTE J.
06/2010
5.0
carpet cleaners
  + -1 more
This is my third time using this service. He is always responsive and you can usually get an appointment very quickly.
Description of Work: Cleaned carpets in my living/dining area, steps, master bedroom and my lower level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

KARRI G.
06/2010
5.0
carpet cleaners
  + -1 more
I was very sick the initial day we scheduled the service. James was calling me from the driveway and I was too ill to even get out of bed. He was so gracious and wonderful about rescheduling. He came a few days later, and called to let me know he would be late. When he arrived he got to work on some grout in a half bath that Widmer's claimed was "uncleanable" and fifteen minutes later we had brand new looking grout. Magic!! Then he quickly cleaned a very dirty area rug back to perfection. He was friendly to my children and myself and I felt very comfortable having him in my home. There is no other company I will call to clean my carpets from now on. Thanks again James!
Description of Work: James cleaned an area rug and the grout in a half bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Suzanne M.
06/2010
5.0
carpet cleaners
  + -1 more
It was a great experience start to finish; the carpets look great!
Description of Work: Carpet cleaning of 6 rooms plus stairs and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Deborah H.
06/2010
5.0
upholstery cleaning
  + -1 more
He called the morning he was scheduled and told me he was running early, so we moved the appointment to the earlier time. He was punctual and friendly, performed the work expeditiously, charged a reasonable price, and cleaned up before he left. I will definitely use Integrity again.
Description of Work: He cleaned a large sectional sofa and a chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

jerry B.
06/2010
5.0
carpet cleaners
  + -1 more
Excellent job. Owner and operator was exceptionally friendly and considerate, Will definitely have him return later.
Description of Work: Cleaned living room (20 x 20), bedroom (also approx same size), halllway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175.48

Contact information

9027 Columbia Rd, Loveland, OH 45140


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Water & Smoke Damage

FAQ

Integrity Carpet & Upholstery Cleaning is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Integrity Carpet & Upholstery Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Integrity Carpet & Upholstery Cleaning offers free project estimates.
No, Integrity Carpet & Upholstery Cleaning does not offer eco-friendly accreditations.
Yes, Integrity Carpet & Upholstery Cleaning offers a 10% senior discount.
Yes, Integrity Carpet & Upholstery Cleaning offers emergency services.
Yes, Integrity Carpet & Upholstery Cleaning offers warranties.
Integrity Carpet & Upholstery Cleaning offers the following services: Residential and commercial carpet, furniture, tile, grout and concrete cleaning, odor treatments, water extraction & structural drying.
Floor waxing, polishing & reupholstering.

Contact information

9027 Columbia Rd, Loveland, OH 45140


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day