DBA Gas Fireplace Co

I have enjoyed the extra heat in my house especially since I have huge window in my great room.

They were very clean, thorough, and professional. It looked and worked great when they were done.

Doug and team are very professional. I highly recommend.

Very professional very nice quick and efficient. Would hire again

He was very thorough and polite. He did a good job and I would recommend him.

Everything went extremely well, especially given the complexity and timings we needed. Doug responded quickly. He identified the model of fireplace we had, which was older and there were limitations on the availability of replacement glass. He gave us options to find existing glass or pursue custom materials. Fortunately, Doug was able to find and order existing glass and then quickly install. It looks great. He also did some extra work to reorganize our gas fireplace logs to look and function better. Overall, Doug did a great job and went above and beyond. Highly recommend - this is how a company should operate.

Issues were resolved and the parts were replaced.

Was having issues withave pilot light staying lit. I thought it needed to be replaced but the owner (who performed the service) said it just needed cleaned. I also complained about cold air pouring in. He stated fireplace wasn't installed correctly and fixed the issues with flexible metal panels. Also the logs and grate were falling apart and he figured out a way to wire them all back together, saving me hundreds of dollars. Service was a $150 and I consider that money very well spent. Can't recommended this company more highly.

Doug was fantastic. He was polite, personable, and accommodating. He did not try to sell us things we didn't need. He simply cleaned out the existing equipment and got us ready to go for the winter months. And, considering how expensive this service is, the cost was very reasonable.

I was very impressed with DBA Fireplace - Mr. Baker was reliable, punctual and did a great job. His price was very fair and he was very knowledgable. I would definitely recommend him and I will most certainly use him again. He also has a Home Service Company which I am sure I will use when needed.

I was so impressed with this company and Mr Baker. He was able to come in a very timely fashion. Other companies could not get to the work for 2 months. He arrived on time and was very respectful of my home and careful not to get soot every where . He projected an air of knowledge and expertise. He cleaned my fireplace up and replaced the mechanism that ignites the pilot light. He was nice to my dogs too. My fireplace has been humming along in perfect working order and I use it a lot.

It went well both times that I need it the service. Mr. Baker is very professional, punctual and efficient. It gets the job done and after it will go over everything he did. Fair price for both fireplaces.

It went very well. He (Doug) serviced the fireplace and corrected the problem. His services were: cleaned glass, checked pilot assembly, checked burner, checked igniter and cable, added embers, checked flame height and log placement, tested flame regulator, checked wiring, remote and carbon monoxide level. He replaced the batteries as well. He was very professional and extremely knowledgeable. He called right before he arrived and was on time. I highly recommend this company.

Very good service! As first time home owners, Doug was very helpful in helping us understand the overall cost to run the fireplace compared to our normal electric heat. They were very thorough in cleaning the unit and ensuring it was safe to operate.

We had noticed a propane smell, did an inspection. He had to reset the logs. Very professional and knowledgeable and evaluating our situation and recommendations. We had 2 propane fireplace units. He inspected them both. He gave an honest opinion of how he would manage them if they were his. I was very thankful we called him. We felt an added peace of mind after his inspection and work.

Doug at DBA was punctual and extremely competent at finding and fixing the problem with my gas log fireplace. He will be doing all of my gas log servicing in the future and I will be referring him to all of my real estate clients. I had contracted with Vonderhaar to service this gas unit but they were unable to solve the soot problem so I called around to find someone who could fix it. DBA was recommended to me by Bromwells and Redding Rock so I called Doug and set up the appointment. The technician Doug was punctual and extremely competent. This guy had made over 13,000 service calls and it was obvious he knew exactly what he was doing. Within 20 minutes the unit was fixed and running perfectly and he was out the door - mission accomplished! If you need a gas log fireplace serviced, then Doug at DBA is your man!

We were selling our home and the pilot light wouldn't start on the logs, which we'd never used. I called DBA Home Services from Angie's list and he called back after finishing a job and was at my house within 15 minutes. Being on a time-limit with fixing this for the home inspection, Doug was a miracle worker for us. He was prompt, clean and thorough. He said we wouldn't have been able to fix ourselves, as we had tried to get the pilot to light, as it was never set up properly when installed. If you need his services, contact him for exceptional and ethical work. Thank you, Doug!!!!!

Very professional and trustworthy. I will definitely use him again. He did not try any aggressive sales tactics or unnecessary upgrades. Was informative. Close attention to safety and performance with our fireplace units.

was late due to unforseen circumstances- once arrived-very professional, couteous and knowledgable. WIll definatley use again!

My furnace went out on 11/24/14 and parts had to be ordered. House was without heat. Too late to call any one else. Tried to turn on gas fireplace logs and discovered that our gas fireplaces were also not working. 11/25/14, called DBA answering service at 7:30a. Completely booked that day. But Doug assured me he would get out that day. Doug called at 4:30p & 7p to advise he would be there by 10p, last stop of the day. Arrived at 9:55p. Repaired both vent free fireplaces and I had immediate heat. Very lucky to have found such a dedicated professional. Will definitely use again and for pre-season fireplace cleanings etc. THANK YOU DOUG!

They were reasonably priced. They were very professional and very prompt. They got in and out. They finished the job really quickly and they did a great job.

Doug was extremely knowledgeable and thorough. I really appreciated all I learned from him. He did an outstanding job and i felt his prices were reasonable. I'd definitely hire him again.

He was excellent and made very helpful suggestions. This technician was clean and drop cloths were everywhere. He was punctual and sounded like he was very knowledgeable about our system and gas fireplaces. More importantly, he fixed my problem. He was affordable and professional.

Doug Baker was prompt in his response, efficient is scheduling to meet my needs and top notch in his attention to my Gas Fireplace. Doug has 20+ years experience and ir shows in his work. My fireplace is the best it has ever looked and I know it is clean and safe. I intend to have DBA back in the spring to to do more intense maintenance on the system to extend the life and beautiy of the fireplace. It is difficult to find quality for this service. When you contact DBA, they are of the highest quality. The also offer drywall, painting, electrical, plumbing, carpentry, windows / doors and weatherproofing. I have looking for a competent and trustworthy company. I found it in DBA.

DBA was friendly and courteous on first visit. After first visit needed time to assess options. DBA did not return call the second time. Called back and spoke to DBA another the third time. No call back the fourth time, used different company to repair/service unit. Overall, DBA only had one solution - a new insert on a ventless unit. After research we decided we did not like or trust the ventless. The other vendors I talked with had 2 or 3 solutions - none ventelss. We ended up with a repair for $500. No interest in using DBA again.